social media is something other people use! or that’s what you used to think. but... what is a...

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Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations” do you really need? Join us for a true beginners’ overview of Facebook, Twitter, and LinkedIn, where we explain basic concepts, terminology, and practical ways your organization (and you!) can get started. WELCOME © 2011 Outlandos Media, L #REITour PANELISTS: Nakia Matthews, Media Production & Technology Coordinator, National Disability Institute & Kate Bradley Chernis, CEO, OUTLANDOS MEDIA/Consultant, National Disability Institute’s Real Economic Impact Tour National Disability Institute’s Real Economic Impact Tour 2011 Mayor’s Leadership Academy THE BIG THREE 101: FACEBOOK, TWITTER & LINKEDIN FROM THE BEGINNING

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Page 1: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations” do you really need? Join us for a true beginners’ overview of Facebook, Twitter, and LinkedIn, where we explain basic concepts, terminology, and practical ways your organization (and you!) can get started.

WELCOME © 2011 Outlandos Media, LLC

#REITour

PANELISTS: Nakia Matthews, Media Production & Technology Coordinator, National Disability Institute & Kate Bradley Chernis, CEO, OUTLANDOS MEDIA/Consultant, National Disability Institute’s Real Economic Impact Tour

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

THE BIG THREE 101: FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

Page 2: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

INTRODUCTIONS © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

Nakia MatthewsMedia Production & Technology CoordinatorNational Disability Institute

Kate Bradley ChernisCEO, OUTLANDOS MEDIA/ConsultantNational Disability Institute’s Real Economic Impact Tour

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

THE BIG THREE 101: FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

Page 3: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

DEFINING SOCIAL © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

We network socially everyday – communicating with our friends, family and colleagues.

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

SOCIAL NETWORKING

SOCIAL MEDIAThe use of web-based and mobile technologies to turn communication into an interactive dialogue.

SEOThe process of increasing web-based visibility, a.k.a. Search Engine Optimization.

Page 4: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

THE BIG THREE © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

Connect and share information with friends, family, and business associates.

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

FACEBOOK.COM

TWITTER.COMBroadcast and consume in real time.

LINKEDIN.COMConnect and share information with and research about business professionals.

Page 5: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

THE BIG THREE © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

FACEBOOK

TWITTER

LINKEDIN.COM• 1 in 3 nonprofits• 120 million members worldwide• More than 2 million companies have LinkedIn company pages

Page 6: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

FACEBOOK.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• Your identity.

• Share information about yourself: Employment, Schools, Birthday, Languages, Interests

• Profile picture helps people identify you: old classmates, co-workers, friends of friends

• Another means to network for business

• NOTE: You can control who sees what info

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

PROFILE

Page 7: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”
Page 8: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

FACEBOOK.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• After creating an account, you can associate yourself with certain established groups

• School• Place of Business

• Another way to identify people

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

NETWORK

Page 9: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

FACEBOOK.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• Person you are connected with on Facebook• Family member• Friend• Colleague• Business acquaintance

• They see what you share, you see what they share.

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

FRIEND

Page 10: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

FACEBOOK.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• a real time comment that is shared with your friends • “Just finished a long run – I am dead tired!”• “Anyone know a good florist in the South Boston area? I

want to get my mom something.”

• You can also load photos, videos, or links as status updates.

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

STATUS UPDATE

Page 11: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

FACEBOOK.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• A “profile” for a cause, business, celebrity, place, institution, etc.

• Not personal

• Gain LIKES rather than Friends

• Legitimizes a business and allows you to share information with your customers/partners/volunteers on a smaller, but more frequent scale than something like newsletters/email.

• Increase SEO

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

PAGE

Page 12: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”
Page 13: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

FACEBOOK.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

Show support for a business, place; interest in a book, movie, sports team, etc.

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

LIKEExpress interest in a status update, photo or wall post of a friend or page.

Page 14: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

FACEBOOK.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

Okay. I got it. But… why?

VISIBILITY

ACCESSIBILITY

Page 15: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

TWITTER.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• The username you choose when signing up for an account – How you are identified on Twitter

• Want people to find you on Twitter? Make your handle memorable and relevant – adds to SEO

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

HANDLE/USERNAME

Page 16: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

TWITTER.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• What a post on Twitter is called

• Tweeting is the act of posting on Twitter

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

TWEET

TIMELINE• List of Tweets in real time

Page 17: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”
Page 18: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

TWITTER.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• Subscribing to the tweets of another Twitter account

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

FOLLOWING

FOLLOWER• A user or account that subscribes to your tweets• People that want to hear what you have to say, like the info

that you share, want to keep up with you/your business.

Page 19: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

TWITTER.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• Directly responding to a tweet

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

REPLY

Page 20: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

TWITTER.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• Reposting a tweet in it’s entirety on your account

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

RETWEET

Page 21: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

TWITTER.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

• A way to associate your tweet and search for tweets related to a specific topic

• Indexing system

• Leverage existing topic trends

• Start a topic trend

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

HASHTAG

Page 22: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

TWITTER.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

WHY?VISIBILITY

ACCESSIBILITY

SPEED

Page 23: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

•Business Yellow Pages•Online Resume•Legitimizer•Career Snapshot

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

PERSONAL PROFILE

Page 25: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

•2nd and 3rd Top Qualifiers•Elevator Pitch/Overview•Succinct•Think SEO

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

SUMMARY & SPECIALTIES

Page 26: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

Extensive ExperienceInnovativeMotivatedResults-OrientedDynamicProven Track RecordTeam PlayerFast-PacedProblem SolverEntrepreneurial

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

TOP 10 OVERUSED SPECIALTIES

Page 27: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

•Customize•Promote•Be Found

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

PROFILE URL

Page 28: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

•Expand Story•Compel•Reinforce Brand•Increase SEO

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

PROFILE WEBSITES

Page 29: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

•Rolodex•Insurance•Ongoing Resource

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

NETWORK

Page 30: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

GROUPS

•Expand Story•Increase Network•Eliminate Hoops

Page 31: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

•Legitimize Your Work•Do Unto Others•Advertise Success

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

RECOMMENDATIONS

Page 32: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

•Expand Story•Provide Value•Prove It•Increase SEO

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

STATUS UPDATE

Page 33: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

COMPANY PROFILE

•SEO•Expand Company Story•Maximize Effort

Page 34: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

•Expand Company Story•Support Brand•Increase SEO

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

PRODUCTS & SERVICES

Page 35: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

LINKEDIN.COM © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

WHY?

VISIBILITY

ACCESSIBILITY

Page 36: Social Media is something other people use! Or that’s what you used to think. But... what is a “tweet”? What’s that “like button” all about? How many “recommendations”

QUESTIONS © 2011 Outlandos Media, LLC

THE BIG THREE 101:FACEBOOK, TWITTER & LINKEDINFROM THE BEGINNING

#REITour

http://www.linkedin.com/companies/national-disability-institute

http://realeconomicimpact.org/resources/moneymondays.aspx

http://www.youtube.com/user/realeconomicimpact

http://www.facebook.com/realeconimpact

http://www.flickr.com/photos/realeconomicimpact

National Disability Institute’s Real Economic Impact Tour2011 Mayor’s Leadership Academy

THANK YOU!

http://www.twitter.com/realeconoimpact

http://conta.cc/ndi-news

http://realeconomicimpact.tumblr.com/