social media marketing overview and case studies _

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SOCIAL MEDIA Overview - Case Studies - JFRobinsonConsulting pril 16, 2009 www.bantinsom.com www.bantinsom.com

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Social Media Marketing Overview And Case Studies _ www.bantinsom.com

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Page 1: Social Media Marketing   Overview And Case Studies _

SOCIAL MEDIA Overview - Case Studies - JFRobinsonConsulting

April 16, 2009

www.bantinsom.com www.bantinsom.com

Page 2: Social Media Marketing   Overview And Case Studies _

Dominant Mass Market Platforms

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Page 3: Social Media Marketing   Overview And Case Studies _

...the world’s default social network

techcrunch.com

November 2008 Facebook drew 200 million unique worldwide visitors; more than 1 in 5 people who accessed the Internet that month visited the site (22%). JFRobinsonConsult.com

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Page 4: Social Media Marketing   Overview And Case Studies _

Home Page

Facebook is at heart, a voyeuristic experience

HOME pages offers numerous ways to access information

Key functionalities include firends,photos, videos, group, pages, conversations and suggested new friends

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Page 5: Social Media Marketing   Overview And Case Studies _

Friends

FRIENDS page allows sorting of friends, and customizable privacy/ access settings

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Page 6: Social Media Marketing   Overview And Case Studies _

Conversations

CONVERSATIONS are saved or can be deleted, it is getting traction as an email replacement.

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Page 7: Social Media Marketing   Overview And Case Studies _

Photographs

PHOTO SHARING is a core value of Facebook. Facebook is the largest photo sharing site in the world.

Photos are sorted by albums, and access can be customized.

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Page 8: Social Media Marketing   Overview And Case Studies _

Groups

GROUPS are can be created for brands, businesses, clubs, schools, affinity groups, fan sites, and micro- niche topics and passions EXAMPLES: - I burst into spontaneous dance parties in the car - I hit slow-walking people in the back of the Head - Fatal mistakes men make during sex - Kevin Cui is the Worst thing that Ever happened to me - Slutty Shoes Club - Why does anybody eat tripe? - Sweet Sweet Monkey Love - Oklahoma is beter than Texas - Don't you just hate girls who are snobby,catty,gossipers? - My Other Car is a Zamboni

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Page 9: Social Media Marketing   Overview And Case Studies _

Pages have FANS, the functionality is more Pages one-way. are saved or can be deleted, it is getting traction as an email replacement.

Page 10: Social Media Marketing   Overview And Case Studies _

CASE STUDIES HOW COMPANIES ARE MARKETING VIA SOCIAL

- SKITTLES NETWORKS - BEST

BUY - FORD - HYUNDAI - SCION (TOYOTA) - BMW

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Page 11: Social Media Marketing   Overview And Case Studies _

SKITTLES

A MultiPlatform Social Media Campaign. They tossed their flash website and linked directly to social networks where customers talk about the product/brand.

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Page 12: Social Media Marketing   Overview And Case Studies _

SKITTLES

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Page 13: Social Media Marketing   Overview And Case Studies _

SKITTLES

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Page 14: Social Media Marketing   Overview And Case Studies _

BEST BUY

“Best Buy Connect” showcases the people, behavior and unedited perspectives/ideas of those who power Best Buy. It humanizes the brand, increases accessibility and fuels transparency.

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Page 15: Social Media Marketing   Overview And Case Studies _

FORD

Launching the new sub-compact model, the Fiesta, Ford is handing a set of keys for the Fiesta to one hundred web savvy drivers. Consumers send in videos for the right to get the cars. The drivers will be given a Fiesta for six months, along with auto insurance and gas, during which time they can post their impressions about the car to such social media services as YouTube, Flickr and Twitter.

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Page 16: Social Media Marketing   Overview And Case Studies _

FORD

Webpage ties to and incorporates the functionality of YouTube and Flickr

Page 17: Social Media Marketing   Overview And Case Studies _

HYUNDAI - HYUNDAI ASSURANCE

Viral web and social network coverage of car payment guarantee, announced on Oscar telecast - HYUNDAI THINK TANK 1000 customers invited to participate in creation of new products and marketing efforts

Page 18: Social Media Marketing   Overview And Case Studies _

SCION SCION SPEAK - design your own SCION “CREST” to post on social networking sites. Ad-Speak for SCION Speak: “With Scion, we ensured that we developed Scion Speak in collaboration with the Scion enthusiast audience. In fact, we used some of the leaders of the existing online Scion communities to help us to develop the Scion design language. We also ensured that this brand site was designed for purely social and expressive purposes and did not feel like a corporate or money-generating venture.”

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Page 19: Social Media Marketing   Overview And Case Studies _

BMW -THE RAMP Fake Documentary supported by Facebook, YouTube, Blog, Flicker about a giant ramp in a small Bavarian village that will launch the BMW 1 series to America. “What is Rampenfest? Only the most amazing event in the history of Bavaria. To celebrate the launch of the new BMW 1-Series in America, we have constructed a gigantish Ramp to launch a BMW 1-Series into America. Our ramp stands an impressive 454 meters — tall enough to launch a 300- horsepower 1-Series over the Atlantic and into America!"

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Page 20: Social Media Marketing   Overview And Case Studies _

BMW -THE RAMP Fake Documentary supported by Facebook, YouTube, Blog, Flicker about a giant ramp in a small Bavarian village that will launch the BMW 1 series to America. “What is Rampenfest? Only the most amazing event in the history of Bavaria. To celebrate the launch of the new BMW 1-Series in America, we have constructed a gigantish Ramp to launch a BMW 1-Series into America. Our ramp stands an impressive 454 meters — tall enough to launch a 300- horsepower 1-Series over the Atlantic and into America!"

www.bantinsom.com

Page 21: Social Media Marketing   Overview And Case Studies _

BMW -THE RAMP Fake Documentary supported by Facebook, YouTube, Blog, Flicker about a giant ramp in a small Bavarian village that will launch the BMW 1 series to America. “What is Rampenfest? Only the most amazing event in the history of Bavaria. To celebrate the launch of the new BMW 1-Series in America, we have constructed a gigantish Ramp to launch a BMW 1-Series into America. Our ramp stands an impressive 454 meters — tall enough to launch a 300- horsepower 1-Series over the Atlantic and into America!"

Page 22: Social Media Marketing   Overview And Case Studies _

BMW -THE RAMP Fake Documentary supported by Facebook, YouTube, Blog, Flicker about a giant ramp in a small Bavarian village that will launch the BMW 1 series to America. “What is Rampenfest? Only the most amazing event in the history of Bavaria. To celebrate the launch of the new BMW 1-Series in America, we have constructed a gigantish Ramp to launch a BMW 1-Series into America. Our ramp stands an impressive 454 meters — tall enough to launch a 300- horsepower 1-Series over the Atlantic and into America!"

Page 23: Social Media Marketing   Overview And Case Studies _

BMW -THE RAMP Fake Documentary supported by Facebook, YouTube, Blog, Flicker about a giant ramp in a small Bavarian village that will launch the BMW 1 series to America. “What is Rampenfest? Only the most amazing event in the history of Bavaria. To celebrate the launch of the new BMW 1-Series in America, we have constructed a gigantish Ramp to launch a BMW 1-Series into America. Our ramp stands an impressive 454 meters — tall enough to launch a 300- horsepower 1-Series over the Atlantic and into America!"

www.bantinsom.com

Page 24: Social Media Marketing   Overview And Case Studies _

BMW -THE RAMP Fake Documentary supported by Facebook, YouTube, Blog, Flicker about a giant ramp in a small Bavarian village that will launch the BMW 1 series to America. “What is Rampenfest? Only the most amazing event in the history of Bavaria. To celebrate the launch of the new BMW 1-Series in America, we have constructed a gigantish Ramp to launch a BMW 1-Series into America. Our ramp stands an impressive 454 meters — tall enough to launch a 300- horsepower 1-Series over the Atlantic and into America!"

www.bantinsom.com

Page 25: Social Media Marketing   Overview And Case Studies _

a social media “novel” with embedded

brand marketing

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Page 26: Social Media Marketing   Overview And Case Studies _

A 23 day narrative experience, telling a story in the language of todays generation: Email, Text, Facebook, YouTube, Flicker, Twitter, etc. Produced by

ZapPictures, LA

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Page 27: Social Media Marketing   Overview And Case Studies _

Eric - Something’s weird w bf Justin. Seen him? Saw him talking to Stacy. He The bulk of STORY won’t answr my txts. Frk’d out! - ADDICT’s story is delivered Mandy :<

via text and email

Voyeurism is the driving energy, primed my the audiences activity level in Social Media

(Story Addict is currently in public beta)

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Page 28: Social Media Marketing   Overview And Case Studies _

STORY ADDICT characters are played by professional actors for video, audio and photographic narrative elements.

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Page 29: Social Media Marketing   Overview And Case Studies _

BRANDS are embedded into the story, as the characters use & discuss their products and visit their stores

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Text story is ANNOTATED and ILLUSTRATED via multimedia and social networking conversations.

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Page 31: Social Media Marketing   Overview And Case Studies _

“Nicole” gets her boyfriend to buy her expensive shoes, and shares it on multiple platforms, as well as in “private” emails.

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Page 32: Social Media Marketing   Overview And Case Studies _

YouTube videos tell the story, but also

recruit audience members to

get the story

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Page 33: Social Media Marketing   Overview And Case Studies _

YouTube videos show

key plot points,

introduce characters

Page 34: Social Media Marketing   Overview And Case Studies _

www.StoryAddict.com

Page 35: Social Media Marketing   Overview And Case Studies _

Characters maintain Twitter feeds, to allow interaction with existing audience and recruitment of new audience members. Tweets are not NARRATIVE, but EXPAND on the character’s personality and motives.

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Page 36: Social Media Marketing   Overview And Case Studies _

Characters have a full “life” on social networks. Interact with the audience, other characters

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Page 37: Social Media Marketing   Overview And Case Studies _

Try it FREE at www.StoryAddict.com, or text “ADDICT” to 77982*

* Text sign-up only available in USA

Page 38: Social Media Marketing   Overview And Case Studies _

JFRobinsonConsulting JFRobinson@JFRobinsonCons

ult.com www.JFRobinsonConsult.com

www.bantinsom.com www.bantinsom.com