social media, security and...

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6/16/2016 1 SOCIAL MEDIA, SECURITY AND RISK The Unpredictable and Unplanned? In this session, you will learn: 1. How social media has developed and the current trends. 2. How social media is impacting security, risk and resilience 3. How to create timely, actionable and relevant intelligence

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Page 1: SOCIAL MEDIA, SECURITY AND RISKf4fe7872afca39a1822e-4dac2637f9216398ce76476d580f7160.r96.cf5.rackcdn... · SOCIAL MEDIA, SECURITY AND RISK The Unpredictable and Unplanned? In this

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SOCIAL MEDIA, SECURITY AND RISKThe Unpredictable and Unplanned?

In this session, you will learn:1. How social media has developed and the current trends.

2. How social media is impacting security, risk and resilience

3. How to create timely, actionable and relevant intelligence

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Background

Social Media Landscape - 2015

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• Arab Spring, London Riots, Occupy

• Move from organizing to advertising

• Wikileaks and Snowden

• France, Belgium, and ISIS

• Active Shooter

• Data breaches

• Chipotle's E. coli

• OWS, Idle No More, BLM, etc…

• “Corporate snooping” vs public safety

• Islamic State (KSA)

Evolution and Trends

Developing Intelligence

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• Geolocation is everything– Less then 5% of twitter non-commercial tweets have geo-tag information

• Metadata is easily available from pictures– Metadata in photos are automatically removed from all major social networks

• You can see everything all the time– If everything is a priority, nothing is a priority

– You will miss things

• Technology is the answer– Technology make people lives easier, it’s not a replacement for human review

• “The Dark Web”

Mythbusting

Apollo-Real Time Social Media

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• Real time alert/feed services- Mercury

• Social media monitoring services

• Subscriptions to intelligence services

• Live emergency services feeds

• Social media accounts for live feeds-Snapchat, Ustream,Meerkat,Periscope,Livestream etc.

• Translators available

• Local and federal government contacts

• Communications strategy for your organization

Resources to gather Intelligence

Resources and tools

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Social Media and Gathering Info Live

• Intelligence gathering during active shooter events

• Brand protection

• Protests and civil disturbance

• Terroristic threats

Case Studies

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Social Media Monitoring Intelligence gathering during active shooter events

Social Media Monitoring

Active Shooter or Not ?

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Social Media Monitoring Intelligence gathering during active shooter events

Active Shooter Monitoring

and Location Impact

Social Media Example- Brand ProtectionSan Francisco Woman Steals Handbag with Hatchet

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Social Media Monitoring Intelligence gathering during protests

Monitoring live video streams

allowed us to be prepared for a die in with over 1000 protesters.

Threat Assessment

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Media Travels Fast

To recap on today’s takeaways...

1. Have a plan

2. You will not be able to see everything

3. At some point your organization will be impacted!

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Q & A