social mentoring for government
DESCRIPTION
Presentation delivered by Andrew Krzmarzick, GovLoop Community Manager, for ASTD and The Public Manager entitled "Using Social Learning to Mentor Government Professionals" on August 29, 2012.TRANSCRIPT
![Page 1: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/1.jpg)
Using Social Learning to Mentor
Agency Professionals
Andrew Krzmarzick, GovLoopDirector of Community
Engagement
![Page 2: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/2.jpg)
• 14 years raising money and awareness for non-profits, educational institutions and social businesses
• Raised $100 million during career through proposals, fundraising and marketing
• Design and deliver presentations on social media, generational diversity, telework, and social learning
• Launched, lead first-of-its-kind, government-wide mentors program
• Manage a team of full-time and part-time employees and fellows to deploy a comprehensive digital engagement strategy
Andrew [email protected]
GovLoop.com/profile/AndrewKrzmarzick
LinkedIn.com/in/andrewkrzmarzick
@krazykriz
![Page 3: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/3.jpg)
“Mentoring” When you
hear that word what image
comes to mind?
![Page 4: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/4.jpg)
?
![Page 5: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/5.jpg)
?
![Page 6: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/6.jpg)
Minerva came close up to him in the likeness and with the voice of Mentor.
"Telemachus," said she, "if you are made of the same stuff as your father you will be neither fool nor coward henceforward, for Ulysses never broke his word nor left his work half done. If, then, you take after him, your voyage will not be fruitless….
Now, however, return home, and go about among the suitors; begin getting provisions ready for your voyage…while I go round the town and beat up volunteers at once. There are many ships in Ithaca both old and new; I will run my eye over them for you and will choose the best; we will get her ready and will put out to sea without delay."
Thus spoke Minerva daughter of Jove, and Telemachus lost no time in doing as the goddess told him.
Book 2, Homer’s “The Odyssey”
![Page 7: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/7.jpg)
Advice
Admonition
Assistance
“Mentoring”
![Page 8: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/8.jpg)
“Mentoring” varies…
![Page 9: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/9.jpg)
“Mentoring”
Formal: matched by a program
![Page 10: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/10.jpg)
“Mentoring”
Informal: matched by a personal connection
![Page 11: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/11.jpg)
“Mentoring”
Group: matched by a project
![Page 12: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/12.jpg)
“Mentoring”
Situational: matched by a problem
![Page 13: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/13.jpg)
“Mentoring”
Flash: matched by a pint or pinot
![Page 14: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/14.jpg)
“Mentoring”
Social:Group: matched by a project
Situational: matched by a problem
Flash: matched by a pint or pinot
![Page 15: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/15.jpg)
http://www.horsesmouth.co.uk/
![Page 16: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/16.jpg)
~60,000 ~60,000 MembersMembers~60,000 ~60,000 MembersMembers
online community of government colleagues
helping each other to do their jobs better.
“knowledge network”
![Page 17: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/17.jpg)
Advice
Admonition
Assistance
“Mentoring”Social
![Page 18: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/18.jpg)
![Page 19: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/19.jpg)
![Page 20: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/20.jpg)
Advice
Admonition
Assistance
“Mentoring”Social
![Page 21: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/21.jpg)
![Page 22: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/22.jpg)
![Page 23: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/23.jpg)
Advice
Admonition
Assistance
“Mentoring”Social
![Page 24: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/24.jpg)
![Page 25: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/25.jpg)
![Page 26: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/26.jpg)
![Page 27: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/27.jpg)
isn’t the only place…
![Page 28: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/28.jpg)
“Mentoring”Social
Why aren’t you leveraging the
Advice,Admonition &Assistanceof the crowd?
![Page 29: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/29.jpg)
Photo Credit: http://althouse.blogspot.com/2008/10/ancient-cell-phone-call.html
![Page 30: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/30.jpg)
![Page 31: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/31.jpg)
• Impending departure of Baby Boomers…
• Several mentoring programs at individual agencies and local level…
• …but nothing government-wide.
“Mentoring”Social
Why became formal.
![Page 32: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/32.jpg)
Pilot Program Timeline• Apr 2011: Strategic planning, program design
activities
• May 2011: Customized The Mentoring Connection, a competency-based matching software
• Jun 2011: Initiated the program with mentors
• Jul 2011: Launched the program to mentees at the Next Generation of Government event
• Aug 2011: Live + web-based kick-off session
▫50 pairings (100 participants total)
![Page 33: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/33.jpg)
Pilot Program Timeline
• Sep-Oct 2011: Posted blogs on GovLoop with tips for hosting a successful mentoring relationship
▫ shared by email every two weeks
▫ 3 month duration, at least 2 meetings per month
▫ no set content to cover in each meeting
• Nov 2011: Administered a program evaluation survey and hosted a live + web-based closeout session
![Page 34: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/34.jpg)
Geographic LocationsMentees Mentors
California (3)District of Columbia (20)Florida (1)Georgia (2)Illinois (1)Maryland (4)New Jersey (2)New York (1)Ohio (1)Oklahoma (1)Pennsylvania (2)Texas (3)Virginia (9)
California (2)Colorado (2)District of Columbia (23)Florida (1)Maryland (1)Nevada (1)North Carolina (2)Ontario (1)Pennsylvania (1)
![Page 35: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/35.jpg)
Representative Career Fields/Titles
Mentees MentorsAssistant City SolicitorAssistant Project EngineerBudget AnalystCompany CommanderContract SpecialistEconomistGrants Management SpecialistLibrarianMPA StudentPassport SpecialistPresidential Management FellowPublic Health AdvisorQuality Assurance SpecialistSenior CounselSocial Media StrategistWeb Communications DeveloperWorkforce Development Specialist
Acquisition Projects Program ManagerAmbassadorAssistant Chief Financial OfficerAssistant City ManagerAssociate General CounselChief Learning OfficerChief of Business Transformation DivisionDeputy for Entrepreneurship EducationDirector of Web CommunicationsEconomist DirectorInformation ArchitectKnowledge Leadership Team CoordinatorManager of Civic Innovation and ParticipationPEO Deputy DirectorProgram Manager, Apps DevelopmentSenior Technical WriterSupervisory Special Agent
![Page 36: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/36.jpg)
Mentee Feedback
![Page 37: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/37.jpg)
MENTEES: Was the program effective in helping you grow
personally and professionally?
93% reported the program was either “effective”, or “very effective”
![Page 38: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/38.jpg)
MENTEES: Specific Gains or Successes
• “My mentor helped me develop new contacts, as well as sharpen my soft skills.”
• “Professionally – guidance on how to successfully move up/lead in the public sector.”
• “Self‑awareness and self‑assessment.”
![Page 39: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/39.jpg)
Did the program strengthen your ability to mentor and assist rising government
leaders?
Did it give you a sense of optimism about the future
of government?
75% =
Yes!
81% = Yes!
MENTORS:
![Page 40: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/40.jpg)
MENTORS: Specific Gains or Successes
• My mentee is very wise and I learned a great deal from him/her over the last three months.
• The relationship provided me the opportunity to share my experience and knowledge gained from many years dealing with issues and learning from my mistakes.
![Page 41: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/41.jpg)
Do you plan to continue an informal mentoring relationship?
90% of pairings responded “yes”!
![Page 42: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/42.jpg)
300applied
for theFall Program
57selectedbased on
completeness, quality and career
and mentoring goals
30matched
and participatingin the Fall cohort
Fall 2012: Best of the Best
![Page 43: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/43.jpg)
More about the pilot…
http://www.thepublicmanager.org/docs_articles/current/Vol41,2012/Vol41,Issue02/Vol41N2_CanaGovernment.pdf
![Page 44: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/44.jpg)
“Mentoring” When you
hear that word what image
comes to mind?
![Page 45: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/45.jpg)
?
![Page 46: Social Mentoring for Government](https://reader037.vdocument.in/reader037/viewer/2022110303/54c626bb4a79592b5c8b45da/html5/thumbnails/46.jpg)
“Mentoring”Social