social selling across the buyer's journey

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Page 1: Social Selling Across The Buyer's Journey
Page 2: Social Selling Across The Buyer's Journey

Meet Your Experts:

Kieran Flanagan

International Marketing Director

HubSpot

@searchbrat

Amy Stephens

Marketing Manager

LinkedIn

@MillerAmyl

Page 3: Social Selling Across The Buyer's Journey

Agenda

#SocialSelling

How to Use Social Selling to …

Page 4: Social Selling Across The Buyer's Journey

Leveraging your social brand to fill

your pipeline with the right people,

insights and relationships.

#SocialSelling

Page 5: Social Selling Across The Buyer's Journey

#SocialSelling

Page 6: Social Selling Across The Buyer's Journey

#SocialSelling

Attracting the right people with an online presence

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#SocialSelling

Optimise Your LinkedIn Profile Attracting the right people starts with setting up your profile

Page 8: Social Selling Across The Buyer's Journey

LinkedIn Confidential ©2013 All Rights Reserved

Don’t Use Your Title as Your HeadlineAnswer two questions: Whom do you help, and how do you help them?

Who How

Page 9: Social Selling Across The Buyer's Journey

Keep Your Profile PublicThere’s no trust in anonymous

“30% of the people whose profile

you view non-anonymously will

view yours back.” - LinkedIn

#SocialSelling

Page 10: Social Selling Across The Buyer's Journey

#SocialSelling

Move leads through the funnel with content

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Page 11: Social Selling Across The Buyer's Journey

@TheSalesLion

Great content is the

best sales tool in

the world.

#SocialSelling

Page 12: Social Selling Across The Buyer's Journey

“People who consistently share content

get 2-3x the number of unsolicited profile

views.” - LinkedIn

#SocialSelling

Page 13: Social Selling Across The Buyer's Journey

MARKETING MARY

• Professional marketer (VP, Director, Manager)

• Mid-sized company (25-200 employees)

• Small marketing team (1-5 people)

• BComm (BU), MBA (Babson)

• 42, Married, 2 Kids (10 and 6)

Goals:

• Support sales with collateral and leads

• Manage company communications

• Build awareness

Challenges:

• Too much to do

• Not sure how to get there

• Marketing tool and channel mess

Loves HubSpot because:

•Easy to use tools that make her life easier

•Learn inbound marketing best practices

•Easier reporting to sales and CEO

#SocialSelling

Page 14: Social Selling Across The Buyer's Journey

Create content that adds

value, solves a pain point, or

just entertains.

You need to create valuable content assets for your buyer personas.

Page 15: Social Selling Across The Buyer's Journey

HubSpot Example 1

Page 16: Social Selling Across The Buyer's Journey

HubSpot Example 1

Page 17: Social Selling Across The Buyer's Journey

Ask Sales: “What are our

customers questions, challenges

and pain points”

Page 18: Social Selling Across The Buyer's Journey

Arm sales with all

the content they

need.

Page 19: Social Selling Across The Buyer's Journey
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Ebook w/ LP / Month

CREATE A CONTENT ENGINE

#SocialSelling

Page 21: Social Selling Across The Buyer's Journey

Ebook w/ LP / Month

CREATE A CONTENT ENGINE

Blog Posts / Month

#SocialSelling

Page 22: Social Selling Across The Buyer's Journey

Ebook w/ LP / Month

CREATE A CONTENT ENGINE

Blog Posts / Month

Social Posts / Month

#SocialSelling

Page 23: Social Selling Across The Buyer's Journey

Turn your sales employees into influencers on

LinkedIn.

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#SocialSelling

Use social media to hit your quota3

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“Cold calls only have a 3% success rate”

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#SocialSelling

Find New Prospects

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2

3

Become an expert in your niche

Request a warm introduction to

your third degree network

Use your company’s network

Page 27: Social Selling Across The Buyer's Journey

Monitor Your Prospect’s Social Activity

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2

3

Be Yourself

Be Helpful

Provide Value

Tailor your communications

Remember, if you wouldn’t do it offline,

don’t do it online

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5

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#SocialSelling

JOIN THE CONVERSATION

Page 29: Social Selling Across The Buyer's Journey

This will help you

close more deals

SEND TO YOUR SALES TEAM

Page 30: Social Selling Across The Buyer's Journey

Research before you Call

1

Role Specific: What are they

responsible for?

Goal-Specific: What are the targets

they need to hit in their role?

Common Ground: Find some sort of

tie back to you, a colleague,

experience, etc.

Look for three types of information:

#SocialSelling

2

3

1

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InMails + Emails = 33% Higher

Response

#SocialSelling

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#SocialSelling

Page 34: Social Selling Across The Buyer's Journey

Q&A

#SocialSelling

Amy Stephens

Marketing Manager

LinkedIn

@MillerAmyl

Kieran Flanagan

Marketing Director

HubSpot

@searchbrat

#SocialSelling