social selling and the art of failing forward

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ClosingBigger.net @ShaneGibson #GetSociable! @ShaneGibson Social Selling & The Art of Failing Forward with Shane Gibson Author & Professional Speaker

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Page 1: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!@ShaneGibson

Social Selling &

The Art of Failing Forward

with Shane GibsonAuthor & Professional Speaker

 

Page 2: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Saying you don’t believe

in social media is like saying you

don’t believe in the

internet @Garyvee

Page 3: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

“The Customer Owns Your Brand”

Page 4: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Page 5: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

900 million 1.4 Billion

Page 6: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

SocialProximity

Page 7: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

175 300 Million

Page 8: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

400 million updates/day

Page 9: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

6 Billion Hours of Video/mo

Page 10: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Selling

“… is about creating an environment where an act of

faith can take place”

Page 11: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Discovery Consumption Interaction Connection Consent

The 5 Stages of Consent

Page 12: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Discovery Consumption Interaction Connection Consent

MediumsActionsToolsBehaviors

Search EngineDirect UpdateShared UpdateAdvertisingIn-personPrintReferralSeminarsPublicity

TweetsFacebook UpdatesBlog PostsVideoSharesEmailOnline chatsWebinarsSeminars

Clicked on a linkAsks a questionLikes an updateRetweetsVisits website or clicks an ad

PhoneIn-personNewsletterFollows us on Twitter, likes on FacebookRequests a quote, sample or downloads whitepaper

Sell to meEducate meStay-in touchBuild a relationship

The 5 Stages of Consent

Page 13: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

9 Rules of Engagement#1 Stop pitching and start connecting#2 Doers win in the game of social media#3 It’s not about you#4 Be fearless in your contribution to community#5 Don’t be a social spammer, engage#6 Be authentic#7 Be consistent#8 Amplify through community#9 Get Sociable!

Page 14: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Page 15: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Who’s Steve?

Page 16: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

LinkedIn is a lot like the gym

Page 17: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Your Profile1. Photo2. Complete Work History3. Full bio4. References and Endorsements5. Connected to Company Page(s)6. Add Rich Media7. Start Blogging

Page 18: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Social media success is about listening.

Page 19: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Score Keeping?

Page 20: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Stakeholder Spotting

Page 21: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Page 22: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Inte

l/Dat

a

Page 23: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Page 24: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Social Selling CRM

SCRM

SocialemailValues

PreferencesData

RelationshipHistory

Business IntelPersonal Intel

360 view

SCRM

Page 25: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Nimble CRM

Page 26: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Nimble Chrome App

Page 27: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Page 28: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Page 29: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Social Communications Success1. Focus on “A” Category Prospects2. Pick the Right Platforms3. Follow the Rules of Engagement4. Use a social CRM like Nimble5. Follow-up follow-up follow-up

Page 30: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!@ShaneGibson

The Art Failing ForwardNetworking and

Building Your Personal Brand

With Shane GibsonAuthor & Professional Speaker

Page 31: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

I don’t know what I’m doing. Ever.

Unconsciously Unskilled

Consciously Unskilled

Consciously Skilled

SubconsciouslySkilled

Page 32: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Why is the first question always:

“What career path have you chosen?”

Page 33: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

They’re looking for ideas

Page 34: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Business Ethics

“There’s no such thing as business ethics… either you’re ethical or you’re not”

- John Maxwell

Page 35: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

.It’s about the people for social brands

Page 36: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Page 37: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Your Social Graph

Page 38: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Best networking building lessons from a guy who doesn’t tweet.

Page 39: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Page 40: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Shane’s Rules1. Don’t forget where you came from2. Find awesome mentors3. Be yourself4. Share as a discipline5. Publish!6. Be Social and be Sociable!

Page 41: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Rule #7

You are networking or you are not pursuing your dream or building you career.

Page 42: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Rule # 8 Find Awesome Partners

Page 43: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

13 tips on making the world your networking function

1. Be referable don’t gather contacts or pressure for referrals

2. Be interested not interesting 3. You can’t have 200 best friends – prioritize 4. Add value with your network 5. Bank your equity (with the right people) 6. It’s a small town

Page 44: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

13 tips…7. Map and seek out the “white hot center” 8. The more you give the more you get 9. Do your due diligence before you refer 10. Keep Promises, Follow-through 11. Be seen 12. Step it up every year – build your community13. It’s an asset and it takes time to build. Invest.

Page 45: Social Selling and the Art of Failing Forward

ClosingBigger.net@ShaneGibson #GetSociable!

Let’s Connect

http://closingbigger.net

http://twitter.com/ShaneGibson

http://linkedin.com/in/shanegibson/