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21 Social Work in Correctional Settings * V. V. Devasia Introduction Social Work is a fast developing profession. Its focus is on the interaction between individuals and systems in the social situation. Individuals are dependent on systems for help in obtaining material or emotional resources, services and opportunities they require to actualize their aspirations and to help them cope with their life tasks. It has been asked by many whether principles of social work are applicable in correctional settings. The answer is in the affirmative, so different methods of social work, like casework and group work are applicable in correctional institutions besides probation and parole. There are restrictions, which the correctional settings impose upon the delinquent or criminal. Yet, if the correctional experience is to be useful one and social worker’s service a genuine helping, these limitations must be easily dealt with. Therefore, social work principles, based upon an understanding of the dynamics of the helping process, hold great promise for useful service in correctional settings. * Dr. V. V. Devasia, MSS Institute of Social Work, Nagpur

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Social Work in Correctional Settings 121121

21

Social Work in CorrectionalSettings

* V. V. Devasia

Introduction

Social Work is a fast developing profession. Its focus ison the interaction between individuals and systems inthe social situation. Individuals are dependent onsystems for help in obtaining material or emotionalresources, services and opportunities they require toactualize their aspirations and to help them cope withtheir life tasks.

It has been asked by many whether principles of socialwork are applicable in correctional settings. The answeris in the affirmative, so different methods of social work,like casework and group work are applicable incorrectional institutions besides probation and parole.There are restrictions, which the correctional settingsimpose upon the delinquent or criminal. Yet, if thecorrectional experience is to be useful one and socialworker’s service a genuine helping, these limitationsmust be easily dealt with. Therefore, social workprinciples, based upon an understanding of the dynamicsof the helping process, hold great promise for usefulservice in correctional settings.

* Dr. V. V. Devasia, MSS Institute of Social Work, Nagpur

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122 Social Work Intervention with Individuals and Groups

Characteristics of Social Work in theContext of Correction

According to the Social Work Curriculum Study, “SocialWork seeks to enhance the social functioning ofindividuals, singly and in groups, by activities focusedupon their social relationships, which constitute theinteraction between man and his environment. Theactivities can be grouped into three functions:restoration of impaired capacity, provision of individualand social resources and prevention of socialdysfunction.” Hence, social work is a discipline, whichtakes preventive and remedial action on problems inseveral areas of society. It helps families in economicor emotional difficulty. It works in medical, and schoolsituations. It seeks to correct the causes underlyingdelinquency and crime. The three functions of socialwork, restoration of impaired capacity, provision ofindividual and social resources and prevention of socialdysfunction, are intertwined and interdependent.

Restoration can be curative or rehabilitative. Its curativeaspects are to eliminate factors, which have causedbreakdown of functioning, and its rehabilitative aspectsare to organise and rebuild inter-actional patterns.Provision of resources can be developmental andeducational. The developmental aspects are designedto further the effectiveness of existing social resourcesor to bring to full use the personal abilities for moreeffective social interaction. The educational aspect isstructured to make familiar the public with specificconditions and needs for now or with changing socialresources.

Prevention of social dysfunction involves early discovery,control, and elimination of conditions and situations,such as delinquency and crime, which potentially could

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hamper effective social functioning. The two maindivisions of prevention of social dysfunction areprevention of problems in the area of interactionbetween individuals and groups and secondly theprevention of social ills.

The underlying assumptions of social work in the contextof corrections are:

1) Social Work, like all other professions, has problemsolving functions and hence, it can help offendersin their treatment and rehabilitation.

2) Social Work practice is an art with a scientific andvalue foundation and, hence, correctional work isprofessional in nature.

3) Social Work as a profession came into being andcontinued to develop because it meets human needsand aspirations recognized by society. Hence, itassumes some of the socialization and controlfunctions of society and helps the offenders toreshape their behaviour.

4) Social Work practice takes its values from thoseheld by the society of which it is a part. However,its values are not necessarily or altogether thoseuniversally or predominantly held or practiced insociety and hence, it emphasizes in treatment andrehabilitation of the offender.

5) The scientific base of social work consists of threetypes of knowledge:

a) tested knowledge,

b) hypothetical knowledge that requirestransformation into tested knowledge, and

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c) assumptive knowledge (or “Practice wisdom”)that requires transformation into hypotheticaland then into tested knowledge. Thecorrectional social worker uses all three typesof knowledge, and carries a professionalresponsibility for knowing, at any time, whichtype of knowledge he is using and what degreeof scientific certainty is attached to it.

6) The knowledge needed for social work practice isdetermined by its goals and functions and theproblems it seeks to solve and, hence, they areapplicable in the administration of correction.

7) The internalization of professional knowledge andvalues is a vital characteristic of the professionalsocial worker, since he is himself the instrumentof professional help and he helps the offender tochange his behaviour.

8) Professional skill is expressed in the activities ofthe social worker. It constitutes his artistic creation,resulting from three internal processes: first,conscious selection of knowledge pertinent to theprofessional task at hand in order to help theoffender, second, fusion of this knowledge withsocial work and correctional values; and third, theexpression of this synthesis in professionallyrelevant activity to administer correction and tomodify offending behaviour.

These assumptions constitute commitments for thesocial worker. It also means that the functions assignedto social work by society represent a two-foldresponsibility. The first is to determine the professionalactivities through which it seeks to reach its sociallyapproved goals and modify them as necessary in thelight of changing social needs. The second is to exercise

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discipline and control over practice that would keep itsprofessional accountability. A problem developed in thearea of social interaction, whether raised as a problemby the individual or by a group in the community, callsfor the professional services of the social worker.

In correction, Social Work not only helps individuals,groups and community to solve problems, but also assiststhem to prevent offending behaviour and enrich dailyliving. So, the main focus of the social worker is uponhelping people to prevent and control crime. The socialworker usually works with clients on a conscious level,helping them to face realities and solve problems inpreventing and controlling offending behaviours.

In correction, Social Work is an art because it requiresgreat skills to understand delinquent and criminalbehaviour. It is a science because of its problem-solvingmethod and its attempt to be objective in determiningdelinquent and criminal activities and in developingprinciples and operational concepts to deal withdelinquency and crime. It is a profession because itencompasses the attributes of a profession in dealingwith offending behaviour.

Values of Social Work in Correction

Social work values are basically the values of democraticsocieties, which are mainly the worth of the individual,the inherent dignity of the human person, society’sresponsibility for contributing to the common good, etc.For the National Association of Social Workers, thefollowing six values are listed basic to the practice ofsocial work:

1) The individual is the primary concern of this society.

2) There is interdependance between individuals inthis society.

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3) They have social responsibility towards oneanother.

4) There are human needs common to each person,yet each person is essentially unique and differentfrom others.

5) An essential attribute of a democratic society isthe realization of the full potential of eachindividual and the assumption of his socialresponsibility through active participation in society.

6) Society has a responsibility to provide ways in whichobstacles to this self-realization can be overcomeor prevented.

These values are verifiable observations. When valuesare focused on ultimate assumptions about man andwhat is desirable for him, it becomes obvious thatrelatively few basic values exist. So the primary valuesof social work are:

1) Society has an obligation to ensure that people haveaccess to the resources, services and opportunitiesthey need to meet various life tasks, alleviatedistress and realise their aspirations and values.

2) In providing societal resources, the dignity andindividuality of people should be respected. All othervalues in social work originate from these primaryvalues and contribute to the achievement of goalsbased on the primary values. The values dictateways in which the worker should interact withothers in carrying out his professional activities soas to actualize the primary values.

Knowledge of social work may be enhanced byconsideration of some of its distinguishingcharacteristics. Social work stresses on the total person

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in the total environment. Its emphasis is on theimportance of the family in molding and influencingbehaviour. Utilization of Community resources inhelping people to prevent and control criminality isanother important dimension.

Social work uses six basic methods. Among themcasework, group work and community organisation areknown as the primary methods. Social WelfareAdministration, Social Work Research and Social Actionare the secondary methods. All these methods areapplied in correction in varying degrees. Caseworkinvolves a close face-to-face relationship, mainly on anindividual basis in working with people and theirproblems. Group work utilizes the group as the tool tobring about desired changes in social functioning withtroubled persons. Community organisation is the inter-group approach towards facing and solving socialproblems.

The worker-client relationship is the key in the socialwork process in correction. The social worker attemptsto make it possible for the client to face and change hisoffending behaviour through this warm, accepting andunderstanding relationship.

In social work, four fundamental activities can bedistinguished: assessing the problem, planning forsolution of the problem, implementing the plan andevaluating the outcome. Assessment of the problem,such as delinquency and criminal behaviour, requiresvarious evaluative steps, logically consecutive, but inpractice, synchronized. In the light of this assessment,a plan of action must be structured. Implementing theplan involves rendering all the specific and interrelatedservices appropriate to the given problem situation inthe light of the assessment and planning. Finally,evaluation determines the effectiveness of service in

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the light of the expected outcome formulated as part ofthe planning activity.

Correctional Settings and Task of SocialWorkers

To deal with officially identified delinquents andcriminals, every democratic society has created asystem of correctional agencies. These agencies havebeen given the task of administering the penaltiesassigned to delinquents and criminals. These agenciesare expected to protect the community during theoffender’s period of supervised status by controlling hisbehaviour. Furthermore, they are expected to help theoffender, so that he can return to normal status, betterable to be a constructive member of the community.

Probation and Parole are the two main agencies in thecorrectional system. Different kinds of correctionalinstitutions are as follows:

� Prisons

� Borstal Schools

� Schools for Juvenile Delinquents

� Remand/Observation Homes

� Beggar Homes

� Reception Centres, Protective Homes

� State Homes, Probation Hostels

The nature of the penalties, which these agenciesadminister, is essentially that of a handicapped personaland social status. This period of down-graded status isspent under supervision either in an institution or in

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the community under the guidance of a correctionalsocial worker.

The handicaps inherent in this status include:

� Loss of certain civil rights, such as voting, rights toenter into certain contracts, etc.

� Loss of liberty

� Restrictions on mobility

� Restrictions on privacy: i.e., the offender must keepin contact with the supervising officer and mustdiscuss most aspects of his basic social adjustment.

In correctional agencies, social workers may be knownby such titles as classification officer, treatment worker,caseworker, group worker, diagnostic clinic worker,house master, etc. Among these, in the social treatmentpoint of view, caseworker and group worker stand outprominently. It is characteristic of the social work taskin the correctional setting that the worker may need toengage the administration in identifying needed servicesand in reformulating job description, so that thecorrectional setting may benefit from a fuller use ofsocial work skills.

Social worker’s specific main tasks in correction are asfollows:

1) Act as the officer of the court or other quasi-judicialbody to investigate and report about the offenderand his social situation, contributing the results ofsuch social observations in an appropriate andmeaningful way to the making of legal decisions.

2) Supervise the client’s social activities in such a waythat violations of the conditions of his status and

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his success in meeting conditions are perceived andcan be reported.

The general control plan provided in the status isindividualized according to the client’s need forconstructive social control.

Controls are provided by the social worker in sucha way that the client is supported in viablyconforming behaviour and inner growth toward self-control is stimulated.

3) Help the involuntary client to handle the stressproduced by the law enforcement and correctionalprocess constructively.

Become motivated to ask for and use help in themodification of delinquent and criminal behaviour.

Modify his behaviour in the direction of increasinglyviable conformity with social expectations.

4) As the formal authority person in the delinquent orcriminal’s life, work with either authoritiesassociated with the client (parents, teachers,employees, social agencies, institutional personnel)in such a way that:

The problems of these authorities with thedelinquent or criminal are alleviated.

The activities of the authorities support thedelinquent or criminal’s efforts towards satisfactorybehaviour.

The delinquent or criminal is more soundly linkedwith the resources of his groups and his community.

5) Administer a case load or group load in such a waythat:

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The social worker’s decisions are appropriate andresponsible.

The decisions of other personnel in theadministration of criminal justice are respected,implemented, and appropriately influenced by thesocial worker’s knowledge.

The necessities of legal and administrativedeadlines are observed.

6) Enact a role in a multidiscipline agency involvingshared decisions and teamwork obligations inpartnership with:

Personnel from other professions,

Personnel in the same role as his, but with othereducational backgrounds,

Personnel with sub-professional assignments andbackgrounds,

Personnel from other agencies in the administrationof criminal justice,

Personnel in other agencies who have served thedelinquent/criminal or will do so in the future.

7) Take a responsible part in the social change of thecorrectional institution and in the development ofthe field of service of the correctional institution,contributing from his professional knowledge andexperience to the determination of policy.

8) Contribute to developing professional knowledge ofsocial work in corrections.

The social worker helps the offender to change hisoffending behaviour, therefore he can relate

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constructively to others and become socially acceptable.This is done through working with the individual to helphim to change through better understanding of himselfand by tapping his own strengths and resources; andthrough modification of his environment to bring abouta more healthy social climate in which he has to live.The social worker encourages the offender to talk abouthis problems, to feel about them, and to come to aninsightful understanding of himself, accompanied bysocially constructive behaviour.

The tasks of the social worker in corrections includefour particular aspects:

� Investigation for the purpose of securinginformation about the client’s failure or success inmeeting the obligations of his legal status.

� The use of controls to modify client’s behaviour.

� Acting as a legal authority in the client’s life withresponsibility for value change.

� Correctional decision making.

Working with offenders, all these are important,especially when helping them to adjust better to society.The correctional social worker’s most important task isto change the values and behaviour of the offenders, sothat they begin to accept the values of the particularcommunity. Therefore, social worker’s aim is to helpthe offender, not to punish him. The goal is to utilizethe knowledge and skills of the profession in acorrective manner, to rehabilitate the offender, to helphim to help himself, so that he can return to and becomea part of his society and to lead a constructive life.

The professional worker, who would be effective in workwith delinquents and criminals in the correctionalcaseload, will require:

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Knowledge of:

Delinquent and criminal behaviour as one form ofdeviance.

The Psychological and social strains, which, in variousconstellations, press individuals towards suchbehaviour.

The body of techniques, which is learned by the offenderin order to commit offences and to protect himself indealing with community authorities.

The diagnostic approaches now in use and the problemsinherent in applying them to the correctional caseload.

Skills in:

Identifying the social as well as psychological strainseffective in the causation of offending behaviour.

Modifying the offender’s environment, so that strainstoward conformity are substituted by those, which presstoward criminal deviance.

Attitudes of:

Acceptance of delinquent and criminal deviantswithoutcondoning anti-social behaviour Scientificinterest in the contributions of social structure tocausation and treatment as well as in psychologicaldeterminants.

Readiness to work experimentally and without unduediscouragement in a field where present knowledge islimited, prognosis is uncertain, and failures frequent.

These knowledge, skills and attitudes help theprofessional social worker to deal more effectively withthe offender, i.e., for the reformation and rehabilitationof the offender.

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Next is the specific functions of the correctional socialworker. He helps to strengthen motivation of delinquentsand criminals. Through talking with themsympathetically and understandingly, the social workeraids them. The correctional social worker allows theoffenders to ventilate their feelings. Most offendersneed to share with someone, in confidence, their innerfeelings, their fear and frustrations, as well as theirhopes and aspirations. In correctional settings, thesocial worker provides a safe emotional climate in whichoffenders can express and verbalize them.

The social worker provides needed information tooffenders in correctional settings. By giving information,the probation and parole officer can help offenders tomake decisions. The probation officer does not makedecisions for the probationers, but he helps them toconsider rationally, their problems and the alternativeswhich they have.

By defining situations and problems, the social workerhelps the offender. He assists the offender not only inthinking about a problem, but also in feeling about thesituation. The social worker also assists the offenderin modifying his environment. With his knowledge ofcommunity resources, the social worker is able to helpthe offender and his family to tap different kinds offinancial and social resources to meet their needs.

Reorganising behaviour patterns of the offender is animportant function of the correctional social worker.This also includes helps for sexual deviants, chronicalcoholics and drug addicts and those who have deeppersonality problems.

Facilitating referral is another important function ofthe correctional social worker. Referral may be madeto a clinical psychologist, psychiatrist, school teacher,

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physician, lawyer or other professionals, who may helpthe offender with a particular problem. The socialworker’s comprehensive knowledge of the communityresources is used to advantage in making referrals.

Social Casework in Correctional Settings

In correctional settings, improvement of socialfunctioning is achieved by means of mobilizing thecapacities within the offender. The mobilization of innercapacities and environmental resources is accomplishedprimarily through the relationship between thecaseworker and the client. The relationship, which isestablished during the period of treatment process,enables the client to work towards a constructivesolution of his problems.

Social casework is an art in which knowledge of thescience of human relations and skill in relationshipare used to mobilize capacities in the individual andresources in the community, appropriate for betteradjustment between the client and all or any part ofhis total environments. So, casework is the process ofdealing with the individual case. It is concerned withthe individual in relation to his social environment andaims at his successful adjustment.

A professional casework relationship is one that enablesthe client to express facts, attitudes and feelings witha guarranty that the worker’s response will be gearedto the client’s need, not to the worker’s need. Thecaseworker is responsible for facilitatingcommunication, both verbal and non-verbal, withoutwhich no relationship can be established and developed.This relationship is connected with the treatmentprocess.

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The two types of casework treatment currently used incorrectional settings are the supportive treatmentmethod and curative treatment. The former requiresthe use of a number of techniques that help the clientto improve his functioning within the framework of hisestablished ego mechanisms of defence. The latterrequires the use of different techniques that help theclient to improve his functioning through modificationof selected ego mechanisms of defence. The outwardform of the client’s behaviour and selected internalprocess are modified.

In correctional institutions, caseworker keeps therelationship a realistic one, using the possible elementsin the relationship to motivate and influence the clienttowards a maximal solution of his problems. Thus, inthe correctional settings, the caseworker’s activity inrespect to motivation is directed towards reducing thestrength of factors inhibiting the client’s use of help,towards identifying and utilizing the constructivemotivating forces that the client has already developed.This is for the purpose of adaptation and mastery andtowards offering opportunities that may induceconstructive motivation, where it does not exist.

In correctional settings, the social caseworker attemptsto establish a relationship which, over a period of time,frees the individual to express his feelings, muster hisego strength, change his anti-social values and becomea law-abiding citizen. Thus, relationship is the core ofsocial caseworker’s contribution, along with the use ofcommunity resources. It means that the caseworkeraccepts the client, understands and respects him. Theclient gradually develops feelings towards thecaseworker, and shares his ideas, emotions, andworries. Then, through a bond of warmth and support,changes are effected. The caseworker is non-

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judgemental, sensitive to the needs of the offender,and conveys a feeling of respect for the integrity andindividuality of the offender, regardless of his criminalconduct.

The helping process depends upon a relationshipbetween worker and client within which the client may,if he is able and willing, be encouraged to ask, receive,and use help in clarifying his own wants and purposes,in relation to the resources available to him and inmustering his own powers to achieve his chosen ends.In many instances, the offender is likely to express hisneeds about concrete situations, such as the way heleft things at home, or the job he left behind, or somedetails of institutional life, such as change of workassignments, or living quarters, or a suspecteddiscrimination against him in privileges. The basis ofthe client’s complaints may be real and may furnish aspecific issue upon which the caseworker and theinmate of a correctional institution can work together.But casework with offenders is not primarily concernedwith the individual offender as a separate entity apartfrom his surroundings. Nor is casework primarilyconcerned with the social environment and itsimprovement. Casework, however, has a generalinterest in both the offender and the environment, sinceits goal is to find a means of adjustment and anequilibrium between the two. For the successfulaccomplishment of this task, the caseworker mustunderstand the offender, his capacities andabnormalities and he must know the social situation,its resources and dangers. Furthermore, his knowledgemust be broad enough to go beyond the offender involvedand embrace the scientific principles, which lie at theback of personality development, behaviour, and thesocial forces, which govern family and community.

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There are five basic assumptions underlying casework,which are applicable in helping the offender:

1) Every individual must be seen as a person of dignityand worth.

2) Behaviour, whether acceptable or unacceptable tothe community, expresses a need of the individual.

3) An individual can and will change his behaviour ifthe right help is given at the right time and in theright amount.

4) If the offer of help is given before the problembecomes seriously aggravated, the response is likelyto be better.

5) The family is the most influential force in thedevelopment of personality in the crucial earlyyears. The emphasis in casework varies from caseto case, since the cause of maladjustment may lieprimarily with the individual, or with theenvironment, or in some combination of thesepersonal and social factors. The casework may bedirected at strengthening the personality, in orderto increase the capacity and understand theoffender. This is true, for instance, in the case ofthose who suffer from nervous and emotionaldisorders, from frustrations and conflicts, whichprevent successful adjustment in any situation. Inother cases, the emphasis may be directed at thechange or enrichment of the environment, toeliminate harmful conditions and make use ofhelpful resources. This is true, for example, in thecase of children who live under conditions indelinquency area, where adjustment is difficult foreven the most normal type of personality.

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In attaining both immediate and ultimate goals, threefundamental processes are seen interplaying at everypoint, the use of the resources, assisting the offenderto understand his needs and possibilities; and helpinghim to develop the ability to work out his own socialprogramme through the use of available resources.Therefore, casework is a joint action in which both thecaseworker and the offender take part and in which,they develop a definite relationship.

In correctional settings, casework has been in use overa considerable period of time, especially in relation toprobation. In other correctional settings, especially ininstitutions, not only is casework a later development,but it is very difficult to apply. The prison or BorstalSchool programme is one of mass treatment and oftencasework is neglected.

Social Group Work in Correctional Settings

Group work with delinquents and criminals is often seenas a powerful technique for modifying behaviour andattitudes. Although demanding and sometimes complex,group work is based on some rather simple and wellsupported observations about how people grow andinteract. Social group work is a method of renderingservice to persons, through providing experience ingroups. Development of the person towards hisindividual potential, improvement of relationship andsocial functioning competencies, and social action arerecognized as purposes of social group work. The workerfunctions within a framework of ethical and socialvalues. In social group work, the worker helps membersand group to use their abilities and strengths. Theworker uses himself in different ways in relation tospecific objectives. The group member and the group

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are inextricably interrelated and the condition of eachis bound to affect the other.

There can be three main reasons for the use of thegroup in treatment of the delinquent and the criminal:

� First, the dynamics of the offender himself.

� Second, the specific correctional setting in whichhe finds himself.

� Thirdly, the specific purpose for which society hasput him into the correctional setting.

There is a phenomenon appearing in the delinquent,which shows that one of his outstanding identificationas well as support is the group. This phenomenon iscertainly closely related to the age of most of thedelinquents, since all adolescents seek their status farmore in the group of contemporaries through closenesswith adults. The use of the group work method becomes,therefore, essential because the delinquents can oftennot be reached otherwise. He must be approached inhis own group with the security of the surrounding otherdelinquents. The purpose and goals of the group relatedto this understanding are many:

1) The strengthening of the security of the offenderin the framework of the group, so that he does notfeel alone and helpless, but also moves towards notbeing wholly dependent on it.

2) The strengthening of the offender’s independenceby helping him to actually participate in groupdiscussions, not to submit to a gang leader or apowerful sub-group.

3) The introduction of an adult who represents thevalues of a society they often reject, but who,because of his accepting attitude, represents adult

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security and love. The delinquent can meet thisadult in a group, while still feeling the support ofhis contemporaries and relating in different degreesof intensity. It also provides an opportunity of gainingsatisfaction in the need for adventure andexperimentation in various ways that are acceptedby the society.

4) An opportunity to gain inner resilience and statuswithin the group through accomplishment inactivities accepted by the society.

In group work in correctional settings, the programmemedia should be varied. The group members must allowfor outlet of hostility, and not reduce the group tounacceptable behaviour. Programme should allow, attimes, for the individual need of withdrawal by lettinga group member do something for himself without feelingguilty that he does not participate, but help him feelaccepted by presence in the group.

Besides the help with outlet of feelings, a programmeshould include the opportunity for real achievement. Itshould strike a balance between more individual andmore cooperative projects, according to the readinessof the group members. It must also allow for pureenjoyment and aesthetic satisfaction. In these days,the use of the group as a tool in correctional work hasbeen recognized more and more. The guided groupinteraction technique can serve as a sort of spear-headaround which many activities, can be organised in aneffort to get at the inner life of the person.

Social Workers in Police Departmentsand Courts

In certain European countries, United States of Americaand in Japan, professional Social Workers work withthe Police, especially in their youth bureaus. Social

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workers help police to understand properly thedelinquents whom they apprehend. They also help thepolice to develop a rehabilitative attitude rather than apunitive one.

Social workers play a major role with the police in tryingto prevent delinquency and crime. Professional socialworkers generally believe in preventive aspect ofdelinquency and crime. The rationale behind this isthat if more time and talent can be put into preventinganti-social behaviour in the first place, the society, aswell as individuals and families will be much better off.With the help of the social worker, police work withdelinquents in recreational activities and clubs toprevent delinquency and crime.

In India, professional social workers are attached tojuvenile courts, performing the role of probation officers.They have various functions in the juvenile court.Conducting investigations to find out various causesand facts in a violation of law is an important function.A social worker can generally be objective and cansecure a picture of the total situation that is helpful tothe court.

In juvenile courts, the magistrate makes decisions basedon the report submitted by the probation officer.Investigations are usually related to the delinquents,but most often, involve the family close relatives andother key persons in the lives of the accused.

Another important function of the social worker is torepresent the court after the magistrate has made thedecision. Probation involves regular interviews andcontacts between the probation officer, who is the socialworker, and the offender. The social worker tries touse his knowledge and skills to help bring about desiredchanges and modifications in the behaviour of theoffender who is in probation.

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Social Work in Correctional Settings 143143

Conclusion

Juvenile delinquency and crime are major problems ofmodern society. Social work has an important role toplay in the control correction and prevention ofdelinquency and crime. Social work attempts to helpthe individual, his family and the community to faceand solve delinquency and crime through the utilizationof individual, family and community resources.

Casework, group work, and community organisation arethe basic processes utilized by the social worker incorrectional settings. The correctional social worker isgiven authority in order to change the way offenders(clients) express values in action. All social workerswork with offenders in terms of values. More than anyother function, the correctional social worker’s task isdefined in terms of changing values of the delinquentor criminal, so that they become suitable in action withthe values of the society.

The social worker helps, particularly the policedepartments, courts, probation, institutions, parole andprevention. Therefore, professional social work incorrectional settings is a comprehensive constructivesocial attitude, therapeutic in some instances,restraining in some instances, but preventive in its totalsocial impact.

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