social & workplace learning guide - teach2learn resources€¦ · foundation skills social,...

Foundation Skills

Social, Community & Workplace English & Mathematics

LEARNING, NUMERACY, ORAL COMMUNICATION,

READING & WRITING SKILLS - ACSF LEVEL 4

Acknowledgements Each activity in this booklet has been aligned to the Australian Core Skills Framework (ACSF) * indicators of competence so that they are at the levels appropriate to the delivery of language, literacy and numeracy skills underpinning the units of competency.

*The “Title to and Intellectual Property rights in relations to the Australian Core Skills Framework are owned

by the Commonwealth of Australia”.

Minimum required levels of reading, writing, numeracy, oral communication and learning skills to meet ACSF level 4

© All rights reserved. No part of this publication may be reproduced, stored in retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of Teach2Learn Pty Ltd.

Chapter

ACSF Reading Skills Level

ACSF Writing Skills Level

ACSF Oral Communication Skills Level

ACSF Numeracy Skills Level

ACSF Learning Skills Level

1. Learning Skills 4

2. Numeracy Skills 4

3. Oral Communication Skills

4

4. Reading Skills 4

5. Writing Skills 4

Table of Contents

Learning, Numeracy, Oral Communication,

Reading & Writing Skills - ACSF Level 4

Chapter 1 Learning Skills - ACSF Level 4............................. 6

Activity 1 Note-Taking ................................................................. 7 Activity 2 Summarising ................................................................ 9

Activity 3 Interest Topic .............................................................. 11 Activity 4 Library Catalogue ........................................................ 12

Activity 5 Library Processes ......................................................... 14 Activity 6 Personal Priorities ........................................................ 15

Activity 7 Group Work ................................................................ 17 Activity 8 Academic Classification Systems .................................... 19

Activity 9 Learning Centres ......................................................... 20 Activity 10 Self-Evaluation Questionnaire ........................................ 21

Activity 11 Self Assessment .......................................................... 22

Chapter 2 Numeracy Skills - ACSF Level 4 ......................... 24

Activity 12 Thinking Mathematically ............................................... 25

Activity 13 Wages ........................................................................ 26 Activity 14 Investing Money .......................................................... 27

Activity 15 Commission ................................................................ 28 Activity 16 Distance, Travel Time, Speed ........................................ 29

Activity 17 Leisure Time Graph ...................................................... 30

Activity 18 Discount Car ............................................................... 31 Activity 19 Beverages ................................................................... 32

Activity 20 Creative Time .............................................................. 33 Activity 21 Temperature Graph ...................................................... 34

Activity 22 Unusual Shapes ........................................................... 35 Activity 23 Solids ......................................................................... 36

Activity 24 Similarity .................................................................... 37 Activity 25 Capacity of Prism ......................................................... 38

Activity 26 Surface Area of Cylinder ............................................... 39 Activity 27 Triangular Tiles ............................................................ 40

Activity 28 Negative Numbers ....................................................... 41 Activity 29 Equations ................................................................... 42

Activity 30 Square Root ................................................................ 43 Activity 31 Equations ................................................................... 44


Chapter 3 Oral Communication Skills - ACSF Level 4 ............ 47

Activity 33 Work Demonstration .................................................... 48

Activity 34 I’m Listening to YOU! ................................................... 50 Activity 35 Troubleshoot ............................................................... 52

Activity 36 Re-order These Instructions .......................................... 54 Activity 37 They Remind me… ....................................................... 56

Activity 38 Play it Again…. ............................................................ 58

Activity 39 Ladies and Gentlemen…. ............................................... 60 Activity 40 Conversely…. .............................................................. 62

Activity 41 Negotiate the Job ......................................................... 64 Activity 42 We are Gathered Here… ............................................... 66

Activity 43 Opinions ..................................................................... 68 Activity 44 Systems Operations ..................................................... 70

Activity 45 Equity Policy ............................................................... 72 Activity 46 Stereotyping ............................................................... 74


Chapter 4 Reading Skills - ACSF Level 4 ........................... 78

Activity 48 Follow These Steps ...................................................... 79

Activity 49 Punting ....................................................................... 81 Activity 50 What’s on the Production Line Tonight? .......................... 83

Activity 51 It Looks Upside Down ..... ............................................. 84 Activity 52 How does this cloning work? ......................................... 85

Activity 53 As I see it… ................................................................. 87 Activity 54 Light up ...................................................................... 88

Activity 55 Holistic Health ............................................................. 89 Activity 56 Joint Plans .................................................................. 91

Activity 57 Costs of Living ............................................................. 93 Activity 58 Entitled to nothing? ...................................................... 95

Activity 59 Behind the Talk ........................................................... 97

Activity 60 What’s the connection? ................................................. 99 Activity 61 Fact & Opinion ........................................................... 101

Activity 62 Misunderstanding? ..................................................... 103 Activity 63 Culture & Humanity ................................................... 105

Activity 64 Balanced News .......................................................... 107 Activity 65 Maths for Life ............................................................ 109

Activity 66 What’s Your Line? ...................................................... 111 Activity 67 Touring..................................................................... 113

Activity 68 Self Assessment ........................................................ 115

Chapter 5 Writing Skills - ACSF Level 4 ........................... 117

Activity 69 Personal Viewpoint ..................................................... 118

Activity 70 Tables ...................................................................... 120 Activity 71 News Article .............................................................. 122

Activity 72 Vis a Vis Visual Media ................................................. 125 Activity 73 Job Application .......................................................... 127

Activity 74 A Letter to the Customer ............................................ 130

Activity 75 Groups in Order ......................................................... 132 Activity 76 Members of a Team ................................................... 133

Activity 77 Narrative .................................................................. 135 Activity 78 Recount .................................................................... 137

Activity 79 Autobiography ........................................................... 139 Activity 80 Personal Story ........................................................... 141

Activity 81 Media Summary ........................................................ 143 Activity 82 Report ...................................................................... 146

Activity 83 Technology in the News .............................................. 148 Activity 84 The Impact of Technology ........................................... 150

Activity 85 News on Change ........................................................ 152 Activity 86 Processes & Procedures .............................................. 153

Activity 87 Recommendations ..................................................... 155 Activity 88 Resolutions ............................................................... 158

Activity 89 Self Assessment ........................................................ 161

Contact details & order information – refer last 2 pages.

© Teach2Learn Pty Ltd Chapter 1 - Learning Skills ACSF Level 4 of 30

Chapter 1 Learning Skills - ACSF Level 4

CONTENTS

1. Note-Taking

2. Summarising

3. Interest Topic

4. Library Catalogue

5. Library Processes

6. Personal Priorities

7. Group Work

8. Academic Classification Systems

9. Learning Centres

10. Self-evaluation Questionnaire

11. Self Assessment


Learning Skills Level 4

Activity 2 Summarising

Read the example in Activity 1 and compare that to the summary written below.

What is self esteem?

How you view and judge yourself is a measure of your self esteem. Self

esteem describes your values, beliefs and attitudes. It also describes the

value and worth that you give to yourself. A high self esteem is healthy and

is about accepting yourself for who you are.

The effects of low self esteem

Low self esteem affects how we relate to other people and to work our

work. People who have low self esteem behave in self defeating ways. For

example, these people may be afraid to take risks and this limits

opportunities in life.

Some basic steps to a higher self esteem 1. Focus on positive things about yourself, what you are good at; the

personal values you hold. 2. Determine who you want to be i.e. don’t try to measure up to someone

else’s expectations. 3. Congratulate yourself for things you have accomplished. 4. Take risks in order to succeed. Establish realistic goals. 5. Develop a support network.


Activity 2 Cont’d

Reflect in the events in your life that have brought you to the present moment and

write a short history of “YOU”. Then read it back and follow the procedure as in

Activity 1 and 2

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Learning Skills Level 4

Activity 11 Self Assessment

Name ....................................................

Aspects of

Communication Task Activity Description Date Task Self Assessment Activity Date

Personal

Communication 1 Note-taking 1

System

Communication 2 Summarising 2

Personal

Communication 3 Interest Topic 3

System & Technical

& Procedural

Communication 4 Library Catalogue 4

System & Technical

& Procedural

Communication 5 Library Processes 5

Personal

Communication 6 Personal priorities 6

Cooperative

Communication 7 Group Work 7

Procedural &

Technical

Communication 8

Academic Classification

Systems 8

Public

Communication 9 Learning Centres 9

Personal

Communication 10

Self-Evaluation

Questionnaire 10


NOTES/QUESTIONS/COMMENTS .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... .................................................................................................................... ..................................................................................................................... ..................................................................................................................... ..................................................................................................................... ..................................................................................................................... .....................................................................................................................

© Teach2Learn Pty Ltd Chapter 2 - Numeracy Skills ACSF Level 4 of 30

Chapter 2 Numeracy Skills - ACSF Level 4

CONTENTS

12. Thinking Mathematically

13. Wages

14. Investing Money

15. Commission

16. Distance/Travel Time/Speed

17. Leisure Time graph

18. Discount Car

19. Beverages

20. Creative Time

21. Temperature Graph

22. Unusual shapes

23. Solids

24. Similarity

25. Capacity of Prism

26. Surface Area

27. Triangular Tiles

28. Negative Numbers

29. Equations

30. Square Root

31. Equations

32. Self Assessment


Numeracy Skills Level 4

Activity 13 Wages

EMPLOYEE PAY SHEET

Employee Name

Rate per hour Regular hours

Time –and–a-

half

Double time

Wage

P.J. Smith $11.24 40hrs 7hrs 3hrs

P.J. is employed at an hourly rate. His employer also pays him overtime rates. Time and a half is calculated at 1.5 the normal hourly rate. Double time is twice the normal hourly rate.

Calculate his wage – before tax at the end of his

working week. _________________________________________________________ _________________________________________________________

Wages are rate of pay per hour. e.g. ($17.50 x 8 hours) Time and a half is rate of pay plus overtime at time and a half. e.g. ($17.50 + ($17.50 x 1.5 x 8 hours) Double time is rate of pay per hour x 2 e.g. ($17.50 x 2 x 8 hours)


Numeracy Skills Level 4


Name .......................................................................................................

Aspects of Communication

Task Activity Description Date Task Self Assessment Activity Date

Public Communication 12 Thinking Mathematically

12 Explain words relating to square measurement

13 Wages 13 Research Wage rates

14 Investing money 14 List different types of investments

15 Commission 15 Compare commission on sales

System Communication

16 Distance/time/speed 16 Write a problem using train travel

17 Leisure Time 17 Draw graph of Aus. Leisure activities

18 Discount cars 18 Compare levels of discount on cars

Cooperative Communication

19 Beverages 19 Develop a graph of beverages sold in 250l

20 Creative time 20 Write a number sentence using time

Personal Communication

21 Temperature Graph 21 Graph/compare the temperatures at sea level

Technical Communication

22 Unusual shapes 22 Describe ways of measuring without a technical tool

23 Solids 23 Explain the development of the pyramid

Procedural Communication

24 Similarity 24 Find the area of shapes using formula

25 Capacity of Prism 25 Find the water capacity of local swimming pool

26 Surface Area 26 Calculate the surface area of your favourite cylinder

27 Triangular tiles 27 Write a number sentence using triangular shapes

28 Negative numbers 28 Explain uses of negatives numbers

29 Equations 29 Write equations with two processes

30 Square Root 30 Explain uses of square root

31 Equations 31 Write difference between equations/algebra

© Teach2Learn Pty Ltd Chapter 3 - Oral Communication Skills ACSF Level 4 of 30

Chapter 3 Oral Communication Skills - ACSF Level 4

CONTENTS

33. Work Demonstration

34. I’m Listening to YOU!

35. Troubleshoot

36. Re-order These Instructions

37. They Remind Me….

38. Play it Again….

39. Ladies & Gentlemen….

40. Conversely….

41. Negotiate the Job

42. We are Gathered Here…

43. Opinions

44. Systems Operations

45. Equity Policy

46. Stereotyping

47. Self Assessment


Oral Communication Skills Level 4

Activity 34 I’m Listening to YOU!

Write how you would present information to the following employees.

Use the following criteria:

- Logical steps

- Make adjustments to own language to meet needs and language and literacy skills

of trainees

- Ensure trainee’s participation by conducting discussions, asking probing

questions, and using active listening techniques.

The machinery in a section at a factory had a decibel range far in excess of the safe level. Despite the operators wearing earmuffs, there were numerous compensation claims for industrial deafness. One of the operators suggested to management that only deaf people be employed in that section - he was ignored. Four years later, an occupational health and safety investigation recommended that only deaf people be employed in that section - and it was implemented. An expensive investigation and further cases of industrial deafness could have been avoided if the operator had known how to speak up - and management had known how to listen!

A foreman was discussing a concreting job with new employees - recently arrived Eastern European migrants with minimal or survival skill English. He said: “Now in some jobs we have to do, if it’s not done properly, a few months later we end up having to cut out the cancer. It happens on these particular jobs mainly.”

Concern and fright appeared on the faces of the employees as they understood that the “work” they would do might cause “cancer” which would have to be “cut out”! Their background: working in institutions such as Chernobyl or the “leaking” nuclear “factories”; the minimal occupational health & safety controls in their countries; and the numbers of cancer victims as

a result of “accidents”.

Bill works at Milton Electrical Supplies. When a customer comes in and asks for the X brand for a light switch, Bill says that the Y brand is much better. When the customer tells Bill he wants to buy the X brand, Bill gets a little upset - and it shows. When Bill goes to the stockroom to get the X brand, the customer leaves the store. He doesn’t wait around for Bill to get the switch

Lena is new at her job and one day Mr. Smith overhears this phone conversation:

Customer Do you sell the Casio brand of watches? Lena Yeah! Customer Do you have any big, silver ones with the date and day on the face? Lena Nope, just gold! Customer What is the price? Lena Two hundred and fifty bucks. Customer I think I’ll try somewhere else! Lena Sorry.

Later, Mr. Smith tells Lena she is never to answer the phones.


Activity 34 Cont’d

Memos

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Oral Communication Skills Level 4


Name .................................................... Aspects of


Procedural

Communication 33 This is the safe way 33

Demonstrate procedure to a

new employee

34 I won’t be in today 34 Practice active listening and

questioning skills in class

35 Follow the steps 35 Explain what contingency

plans might be for a new

machine

Technical

Communication 36 This is the solution 36

Help a friend work through

a written bank statement

37 Clear Instructions 37 Ask a friend’s opinion of a

movie or book

Personal

Communication 38

What do you need to

know? 38

Compare ideas about a play

or movie or book

39 The things I like to do are 39 Introduce self at a meeting

40 This is what happened….. 40 Gather opinions forma

group about a possible

breakdown in machinery

Cooperative

Communication 41 The story goes… 41

Explain a selection criteria

to a friend

42 Could we talk about this? 42 Practice being an MC

43 Let’s do it this way 43 Support ideas by naming

sources of information

Systems

communication 44

And who do you want to

speak to? 44

Co-ordinate colleagues to

finish a project

45 What he said was.... 45 Argue for a change in the

local school policy

Public

Communication 46 So how was your day? 46

Set up a program to identify

stereotyping

© Teach2Learn Pty Ltd Chapter 4 - Reading Skills ACSF Level 4 of 30

Chapter 4 Reading Skills - ACSF Level 4

CONTENTS

48. Follow These Steps

49. Punting

50. What’s on the Production Line Tonight?

51. It looks Upside Down

52. How does this Cloning Work?

53. As I See it

54. Light Up

55. Holistic Health

56. Joint Plans

57. Costs of Living

58. Entitled to Nothing?

59. Behind the talk

60. What’s the connection?

61. Fact & Opinion

62. Misunderstanding?

63. Culture & Humanity

64. Balanced News

65. Maths for Life

66. What’s your line?

67. Touring

68. Self Assessment


Reading Skills Level 4

Activity 49 Punting

What is the purpose of horse racing?

Why is it deemed so lucrative?

Journeyman STK, 2040m 1- 634 Red Eye, M.Nols 1/5

2-789 Jaws Too, N.Ions 1/10

3-209 Hallorans Joy, D.Smith 1/3

4-987 Tanks A Lot, Y.Nott 1/6

5-674 Rack n Ruin, R.Morgan 1/5

6-342 Quik Lik, F.Dins 1/15

7-362 Reparo, B. Will 1/12

Reparo 1, Hallorans Joy 2, Tanks A Lot 3

Schnappes STK, 1780m

1- 034 Red Leggs, M.Wells 1/2

2-807 Jokers Card, L.Open 1/15

3-617 Hoppers Praise, D.Brown 1/5

4-888 Tickled Pink, Y.Ford 1/4

5-112 Regina Rulz, Rh.Morgan 1/10

6-900 Quiet Life, F.Earns 1/7

7-381 Reckless, B. Quinn 1/10

Jokers Card 1, Hoppers Praise 1, Red Leggs 3

23.2.00 In Federal Court today, racehorse owners B. Will and L. Open were charged with

defrauding the public. The prosecution stated that the owners had conspired to swap the

gelding, Recluse Racer, which has an impressive tally of wins and therefore would have

high odds, for Reparo in the Journeyman Stk and Jokers Card in the Schnappes Stk ,

which are horses that usually end up last in the race field. The owners argued that there

was no swap but the horses in question had been training with Recluse Racer prior to the

race meet. They pointed out that Hoppers Praise had been equal first anyway. And it was

coincidental that all three horses looked identical – they are all completely black, same

height and age.

It may be 50c a bet but

you bet on each race 5

days a week and there

are 5 races a day – you

add it up! How much do

you really get back? You

might win once a day if

you can get a 10:1 but

how much will that be?

Race Organisers are contemplating ear tags for all horses so that no swaps can be made between ‘look-alikes’. Over the years many punters have been defrauded by the age-old practice of swapping useless but high handicap Bessie with the Stud who has a string of wins!

And Recluse Racer storms home eclipsing the favourite and taking the line at 5 to 1… Amazing to see his stablemate, Reparo, in second last position again after such a spectacular race last Saturday. All punters had backed a re-run and dropped his rating to 7 to 1 odds – no need for that now!



Compare the information here with information you can glean from others and

determine the answers to the questions above.

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Reading Skills Level 4


Name ................................................... Aspects of


Procedural

Communication 48 Follow these steps

48 Do the exercise with a friend

49 Punting

49 Follow the share prices for a

few days

50 What’s on the production line

tonight?

50

Reflect on systems that made

you ‘produce’ each day

Technical

Communication 51 It looks upside down

51

Review a simple machine you

use – how did you learn?

52 How does this cloning work?

52 What are the ethics for this

issue?

Personal

Communication 53 As I see it

53

Can you explain a cartoon in the

paper?

54 Light Up

54 Advice is offered what do you

do?

55 Holistic Health

55 Reflect on stories from others

that you believed

Co-operative

Communication 56 Joint Plans

56

Reflect on the last meeting you

had

57 Costs of Living

57 Review your own costs

System

Communication 58 Entitled to Nothing?

58 What entitlements do you have?

59 Behind the talk

59 Ask for a range of opinions on

an issue

Public

Communication 60 What’s the connection?

60

Read the projected weather long

term and compare

61 Fact & Opinion

61 Compare a news topic in two

different papers

Co-operative

Communication 62 Misunderstanding?

62

Review your relationship with

neighbours

63 Culture & Humanity

63 Reflect on the different cultures

in your street/class

Public

Communication 64 Balanced News

64

Compare advertising for pain

relievers

System

Communication 65 Maths for Life

65 Review your math skills

Personal

Communication 66 What’s your line?

66 Explain situation similar for you

Procedural

Communication 67 Touring

67 Plan the details of your won trip

©Teach2Learn Pty Ltd Chapter 5 – Writing Skills ACSF Level 4 of 30

Chapter 5 Writing Skills - ACSF Level 4

CONTENTS

69. Personal Viewpoint

70. Tables

71. News Article

72. Vis A Vis Visual Media

73. Job Application

74. A Letter to the Customer

75. Groups in Order

76. Members of a Team

77. Narrative

78. Recount

79. Autobiography

80. Personal Story

81. Media Summary

82. Report

83. Technology in the News

84. The Impact of Technology

85. News on Change

86. Processes & Procedures

87. Recommendations

88. Resolutions

89. Self Assessment

Contact details & order information – refer last 2 pages.


Writing Skills Level 4

Activity 70 Tables

Verbal Report from Manager – Sue Bride

We don’t have enough staff to cover the busy lunchtime crowd. We take lunch either side but that means someone is getting lunch at 11 am and someone else

at 2pm – it is unfair for all. The other thing is that when someone has an RDO you don’t get someone else to take their place.. it’s just … wear it.. you have to

work harder! I also think there should be some sort of uniform because you cannot tell who is a customer and who is the staff member.

Written report from Manager – Belinda Sims

The following information relates to staff and their professional conduct: 1. On Friday morning 12th Jan I heard Gertrude Flowsa telling a customer

that the dress she was trying on would make her look fatter – this is not an appropriate comment to make to customers

2. The second incident occurred at lunchtime when Gertrude again was

overheard by another staff member to say:” I need to have lunch at 12.30 with my boyfriend. There must be a rule against people working through lunchtime. I will find out”

3. All staff members have asked about a uniform as part of a way to identify staff to customers

Notation from Manager- Georgiou Atamanatos

Can we get some uniformity in clothes for staff – real confusing for the customers? Also, have you received the Wageline Award information I sent you detailing the conditions for staff in the retail field Things like how much time they can have off for lunch and when – timing is very important. Anyway give me a call or email when you can get to this.



Read the work reports and develop categories that these reports have covered e.g. each report may discuss staff uniforms so one category

will be “staff uniforms”; then, draw up a table for the categories and identify the ‘gist’ of the comments under each heading; then, finally summarise each issue, and determine an ’action’ to resolve the ‘issue’

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Writing Skills Level 4


Name .............................................................

Aspects of


Public Communication 69 Personal Viewpoint 69 At a meeting express own ideas

succinctly

70 Tables 70 Refer to tables and their purpose

in a meeting or group

71 News Article 71 Comment on your ideas in

response to national issue

72 Vis A Vis Visual Media 72 Explain pictures and diagrams

that poke fun at a current issue

System Communication 73 Job Application 73 Identify the criteria for a specific

occupation you want

74 A letter to the Customer 74 Observe your own dealings with

sales staff, colleagues & boss

75 Groups in Order 75 Organise your family or friends

on a specific job

Cooperative

Communication 76 Members of a Team 76

Observe how you operate as a

team member

77 Narrative 77 Tell your friends or family an

involved partially true story

78 Recount 78 Tell an official exactly what

happened

Personal

Communication 79 Autobiography 79

Tell your story to a new

acquaintance

80 Personal Story 80 Give a story about your aptitude

with technology

81 Media Summary 81 Reflect on your life and

summarise its key moments

Technical

Communication 82 Report 82

Listen to a friend or colleague

report on an incident

83 Technology in the News 83 Respond to comments on

advances in technology to your

children or a particular friend

84 The Impact of Technology 84 Comment on changes in

technology that impacts on you

Procedural

Communication 85 News on Change 85

Provide comment on differing

descriptions of technological

change in the media

86 Processes & Procedures 86 Determine the process you use to

think through tasks

87 Recommendations 87 Decide on a course of action you

would like to take

88 Resolutions 88 List your new year resolutions

and why them

Social & Workplace Language, Literacy & Numeracy

Activities Manual

Learning, Numeracy, Oral Communication, Reading & Writing Skills ACSF Level 4

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