SSoft SSkills TTraining

2

Definition (Wikipedia/Encylopedia)Soft Skills refer to the cluster of personality traits, social grace, facility with language, personal habits, friendliness, and optimism that mark people to varying degree

Soft skills complement hard skills, which are the technical requirements of a job.

05/03/23

3

Examples of Soft Skills – Personal Qualities

Personal Qualities Responsibility Self-esteem Sociability Self-management Integrity/honesty

05/03/23

4

Example of Soft Skills -Interpersonal Skills Participates as a

member of the Team Teaches others Serves Client /

Customers Exercises Leadership Negotiates Works with Cultural

Diversity05/03/23

5

Good Soft Skills Which are in fact scarce – in the highly competitive

corporate world will help you to “stand out” in a crowd of routine job seekers and mediocre skills and talent.

Class Discussion

Question: What makes you stand out in the crowd?

05/03/23

6

The Most Common Traits from an Employee:

Positive work ethic Good Attitude Desire to learn and be

trained

05/03/23

Class Discussion: Do you shy away when a person is yelling

(phone/in person)?7

Good Attitude – Mohan Roa, Technical Director, Emmellen Biotech Pharmaceuticals, Ltd.

It is a behavioral skill which cannot be taught. However it can be developed through continuous training.

You must be ready to solve problems and create “win-win” situations.

You must be able to take “ownership” – example: responsibility for your actions and lead without calling it quits at the most critical moment.

05/03/23

8

Workforce Profile – www.workforce.com

There are “60 soft skills” that employers look for when looking for new employee.

Do you have any of these traits?

05/03/23

9

#3 - Courtesy

Polite Considerate

behavior Good manners

05/03/23

10

#22 – Good Attendance Presence at event or

institution Report to work on a regular

basis (every day)

05/03/23

11

#4 - Honesty

Moral uprightness – the quality, condition, or characteristic of being fair, just, truthful, and morally upright.

05/03/23

12

#9 – Eye Contact

The act of looking directly into the eyes of another person.

05/03/23

13

#7 - Flexibility

The ability to adapt to new situations

The ability to change or be changed according to circumstances.

Sometimes procedures or they way you do business has to change with the times.

05/03/23

14

#27 – Good Work History

Time spent at a place of employment Show your loyalty or longevity to an organization. 05/03/23

15

#28 – Positive Work Ethic Belief in the moral

value of work A dedication to

work, or belief in the moral value of hard work.

Honest day work for an honest day pay.

05/03/23

16

#33 – Willingness to Learn Come to know something –

to acquire knowledge of a subject or skill through education or experience.

Find out something Memorize something

05/03/23

17

#34 – Common Sense

05/03/23

Good judgment – sound practical judgment derived from “experience” rather than a study.

18

#37 – Report to work on Time

05/03/23

Arriving to work at a designated time everyday.

Hourly employee must be checking in on the computer and NOT your cellphone.

Being on time does not mean pulling into the parking garage.

19

#39 – Good Personal Appearance Visual aspect of a person – with regards to

personal cleanness and neatness of clothing Don’t take advantage of casual dress in the office

(ex: no holes in jeans, hoodies w/logos) – one person will ruin it for everyone.

05/03/23

20

#41 – Basic Spelling and Grammar Ability to spell correctly Forming words by

ordering letters Rules for language –

the system of rules by which words are formed and put together to make sentences.

05/03/23

Class Discussion

Question: How willing are you to help your

fellow coworker – learn their job?21

#44 – Willingness to be Accountable Responsible Able to be explained If one team member needs

help – HELP THEM. If one team member fails your WHOLE DEPARTMENT will fail.

Don’t watch your team member crash and burn because you don’t want to get involved.

05/03/23

22

#57 – Ability to Relate to Coworkers in a Close Environment Having connection with something Connection with people or things Form friendly association – to have a relationship

with a friendly feeling toward somebody.

05/03/23

23

#59 – Willingness to be a Good Worker and go Beyond the Traditional “8” Hour Day

A person who will go the “extra mile” when the time arise.

A person who will stay late and do “over-time” when need be.

05/03/23

24

#60 – Communication Skills with Public, Fellow Employees, Supervisors, and Customers Exchange of information – by

speaking, writing, or using common system of signs or behavior. Taking things off your work plate:

If someone offers to lesson your work load – let them help you…stop being the “keeper of information.” Make time to teach them,

Rapport – a sense of mutual understanding and sympathy.

05/03/23

25

How Many Soft Skills do You Possess?

4 21

17260

0

05/03/23

26

If you are lacking… Each day pick a soft skill(s) to work on in order

to get your soft skills numbers up.

YouYou can do it.

It just takes practice…

60

05/03/23

Top 60 Soft SkillsThe Workforce Profile defined about 60 "soft skills", which employers seek.

05/03/23

51. Willingness to work second and third shifts52. Caring about seeing the company succeed 53. Understanding what the world is all about 54. Ability to listen and document what you have heard55. Commitment to continued training and learning56. Willingness to take instruction and responsibility57. Ability to relate to coworkers in a close environment58. Not expecting to become a supervisor in the first six months59. Willingness to be a good worker and go beyond the traditional eight-hour day60. Communication skills with public, fellow employees, supervisors, and customers

11. Adaptability12. Follow rules13. Self-directed14. Good attitude 15. Writing skills16. Driver's license17. Dependability 18. Advanced math 19. Self-supervising 20. Good references 

1. Math2. Safety3. Courtesy4. Honesty5. Grammar6. Reliability7. Flexibility8. Team skills9. Eye contact.10. Cooperation 

21. Being drug free  22. Good attendance23. Personal energy 24. Work experience 25. Ability to measure26. Personal integrity27. Good work history 28. Positive work ethic29. Interpersonal skills 30. Motivational skills31. Valuing education 32. Personal chemistry33. Willingness to learn 34. Common sense  35. Critical thinking skills36. Knowledge of fractions37. Reporting to work on time38. Use of rulers and calculators39. Good personal appearance 40. Wanting to do a good job

41. Basic spelling and grammar42. Reading and comprehension43. Ability to follow regulations44. Willingness to be accountable45. Ability to fill out a job application46. Ability to make production quotas47. Basic manufacturing skills training48. Awareness of how business works49. Staying on the job until it is finished50. Ability to read and follow instructions

28

Thank youThis concludes this presentation on:

SSoft oft SSkillskills

Questions or Closing Remarks?05/03/23