software waste benchmark report

The Hidden Cost of Software Waste

What is unused software costing your business?

Software is deemed unused if not invoked within 90 days, rarely used within 30 days.

How do we define software waste?

WASTE Rarely Used + Unused

Investigating the Effect of Manual ITAM

14 Industries4 YEAR BENCHMARK STUDYThis report is the result of a 4 year global software waste study conducted by 1E which monitored and analyzed actual software usage across:

3.6 Million Users

129 Companies

14 Industries

1.8KSoftware Titles

The Hidden Cost of Unused Software report is available for free download

http://www.1e.com/blog/all_resources/the-real-cost-of-unused-software-2015/

The High Cost of Unused Software

The total value of waste represents the amount of money already spent on software that was deployed and

then unused. Monetary waste calculations include only the top 35 applications

(out of 1,800) to maintain a conservative evaluation.

UK £5.7 B£159 per desktop US $30 B

$259/desktop

26% Waste

37% Waste



Unused Rarely Used

37%Total Waste

29%

8%

Analysis of a typical customer’s full database reveals there is significant license waste across the whole environment.

Software Waste Benchmark Findings



Software Waste by Industry

AVERAGE PERCENT OF UNUSED SOFTWARE ACROSS 14 INDUSTRIES

47%

46%

41%

39%

39%

38%

38%

37%

35%

35%

33%

29%

28%

18%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Education

Energy

Technology

Communication

Retail

Engineering

Manufacturing

Healthcare

Finance

Oil and Gas

Services

Insurance

Government

Pharmaceutical

Ind

ust

ry

% unused software

Software Waste by Company Size

Companies with over 20,000 users are more diligent about software management. However, with unused software standing at 30-33% for large enterprises, there is clearly room for significant improvement.

Average Software Waste by Number of Employees

37%

33%

32%

38%

36%

36%

41%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

>100000

100,000

50,000

20,000

10,000

5,000

2,000

Nu

mb

er

of

em

plo

yees

% unused software

30 Most Commonly Deployed Software Titles

• Office

• Visio (P&S)

• Project (P&S)

• Visual Studio

Microsoft

• Acrobat (P&S)

• Captivate

• Illustrator

• InDesign

• Photoshop

Adobe

• SQL Opt. for Oracle

• Toad for Data Analysis

• Toad for Oracle

• Toad Data Modeler

Quest

• Extra! Extreme

• Reflection X

Attachmate

• Lotus Notes

• Lotus Sametime

• Rational Doors

IBM

• AutoCAD LT

• Inventor

Autodesk

• Mathlab

• Tableau

• Dragon Naturally Speaking

• Red Gate SQL Compare

• SAP Crystal Reports

More

• WinZip

• Minitab

• Roxio Creator DE

• Open Text Exceed

• HP QuicktestProfessional

More

These 30 titles represent some of the most commonlydeployed applicationsacross 3.6 million desktopsanalyzed by 1E.



RARELY USED AND UNUSED SOFTWARE BY TITLE

Vendor Software Title % Deployed % Waste

AttachmateExtra! Extreme 7% 49%

Reflection X 1% 52%

Microsoft

Visio Standard 7% 52%

Project Professional 5% 45%

Office Professional + 66% 7%

AdobeAcrobat Professional 11% 22%

Photoshop 2% 43%

AutodeskAutoCAD LT 1% 58%

Inventor 1% 61%



The Cost Continues to be High

USA – Leading the World in Software Waste

HOW MUCH MONEY IS THAT?(Considering ONLY top 35 titles)

$ 259 per employee (US)

£ 159 per employee (UK)EMEA

North America

37% 23%

Total Waste

