sop for safe@work for manufacturing and its related ... - mpma

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SOP for Safe@Work for Manufacturingand its Related Services Sector

19 March 2021

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Objectives

The COVID-19 pandemic has challenged the healthcare capacity of many countries including

Malaysia. In Malaysia, this has impacted the business community where 29.3% of clusters originatedfrom the manufacturing sector between 23 September 2020 and 18 February 2021. Hence, there isan urgent need to implement an action plan to secure safe working and living environment forworkers in the manufacturing sector. Thus, MITI would implement:

The development of new comprehensive SOP to create enhanced Public Health Measures @Work (Safe@Work) to empower employers to be accountable for

containing the pandemic among workers.

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i. This SOP should be read together with the General SOPs for MCO; and

ii. The implementation of this SOP is strongly advocated.

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CONTENTS

1. Preventive Measures:- Workplace- Health Screening

2. Case Management• Accommodation• Workers Transportation• Monitoring Mechanism

WORKPLACE

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Standing Orders:

Encompasses:

Prohibited Activities:

• Refer to the items in the List of

Prohibited Activities.

• Operations in MCO, EMCO and

RMCO areas.

• Regulation 15 P.U. (A) 8/2021

• Subject to the regulations in the

SOP announced by MKN

pertaining to MCO, CMCO and

RMCO.

• Subject to existing regulations

issued by Local Authorities.

• COVID-19 Management

Guidelines in Malaysia No.5/2020

(Latest Update on 03 February

2021): http://covid-

19.moh.gov.my/garis-

panduan/garis-panduan-kkm.

Manufacturing and its Related

Services

MANUFACTURING SECTOR AND ITS RELATED SERVICES

SOP for Safe@Work

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ACTIVITY AND PROTOCOL – WORKPLACE

Action Brief Description

1. Preparedness

and Emergency

Response Team

– PERT

• Companies need to establish a Preparedness and Emergency Response Team (PERT) or use existing

PERT for the preparation and implementation of emergency case management procedures (if there is an

infection or investigation of COVID-19 infection). The PERT members can be selected from the Safety and

Health Committee and the team is responsible:

✓ to ensure compliance with the SOPs set by the National Security Council (MKN);

✓ to coordinate COVID-19 pandemic prevention measures in the workplace; and

✓ to fully implement Safe@Work.

• Company should appoint a contact person/team leader in managing the PERT.

• Companies must ensure full health screening if deemed necessary and all costs of the COVID-19 tests are

to be borne by the employers; and

• This implementation must be in accordance with the Regulations under Act 342 of the Ministry of Health.

Operational Hours: NormalCustomer Service

Hours:Normal Workforce Capacity: Normal

Note: Companies can only improve this protocol as appropriately but any relaxation is not allowed.

http://covid-19.moh.gov.my/garis-panduan/garis-panduan-kkm

Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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2. Disease prevention

protocol & restrictions

• Employers need to provide a workplace protocol that covers disease control and prevention of

infection transmission according to standards set by the Ministry of Health Malaysia - Annex 25:

COVID-19: MANAGEMENT GUIDELINES FOR WORKPLACES http://covid-19.moh.gov.my/garis-


3. Briefing to the workers

on COVID-19 disease

and preventive

measures

• Companies need to provide scheduled daily briefings to workers regarding COVID-19 disease and

preventive measures.

• The officer in charge of employee accommodation, quarantine for confirmed positive cases and

close contacts should be briefed on the quarantine procedures.

4. Physical distancing and

employee health safety

procedures

• Face mask is mandatory for all employees in the work area at all times.

• Ensure that the guidelines of best practices on physical distancing are adhered to, such as one (1)

meter distance marking on the floor, tables and chairs, especially in areas such as production floor,

cafeterias, meeting room, prayer room, multipurpose hall, smoking area, toilet and other common

areas.

ACTIVITY AND PROTOCOL – WORK PLACE



Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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5. Ethics in public

areas in factories/

premises

• In prayer rooms and places of worship in the premises, the practice of one (1) meter physical distancing

and the use of face masks and own prayer mats by the individuals (if applicable) should be made

compulsory.

• Canteens/cafeterias are allowed to operate on premises with the practice of one (1) meter physical

distancing.

• Meal breaks should be implemented in stages depending on the suitability set by the company to avoid

congestion.

6. Self Protection • Employers MUST provide adequate face masks and hand sanitizers to all employees.



Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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7. Employee

Monitoring by

the PERT

• Monitor workers movement from residence i.e. Centralised Labor Quarters (CLQ), hostels and workers

quarters to workplace.

• Implement awareness programs - Plantwide Employee Communication (posters, emails, social media etc.).

• The use of MySejahtera is compulsory (for the period of MCO, CMCO, RMCO). The employer may establish a

smart (digital) approach such as wearable devices/dongle equipped with a real time contact tracing system for

employee monitoring based on the device’s GPS tracking information including user’s gender and nationality

etc. All the data should be shared with MOH, when necessary.

• Perform daily monitoring (temperature and symptoms) of employees according to SOP.

• Avoid 3C’s (confined spaces, crowded places and close conversation).

• Ensure 3W’s practice (wash hands, wear mask and warn others to adhere to SOP).

• Conduct daily internal audit of COVID-19 SOP compliance.

• Establish a Whistle-blowing System among employees to report SOP non-compliance.



Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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8. Premises

cleaning &

disinfection

• The process of cleaning and disinfection should be carried out minimum three (3) times a day in common

areas and frequently touched areas, such as:

- lobby, elevator buttons, cafeterias, meeting room, prayer room and places of worship, indoor recreation

center, designated smoking area, toilet and garbage bins, doorknobs, etc.

• The company must carry out cleaning and disinfection at the factory/premises each time before any shift or

operation begins.

• The company must provide hand sanitizer at the entrance, all public areas and other places frequented by

employees in the factory/premises/accommodation provided by the company.

• Employers must bear all costs of cleaning and disinfection.



HEALTH SCREENING

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Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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ACTIVITY AND PROTOCOL – HEALTH SCREENING


1. Health Screening • Place thermal scanner and/or handheld infrared thermometer at the entrance of work place and

accommodation.

• Employees with body temperature above 37.5°C and/or show symptoms such as fever, cough, sore throat

or shortness of breath are not allowed to work or enter the premises.

2. Targeted

Screening

(Probe survey

based on risk

assessment asadvised by PKD)

• Employers should carry out targeted screening as and when necessary.

• RTK-Antigen/PCR Tests can be done in private clinics that have been registered with the Public Health

Laboratory Information System (SIMKA).

• Screening by probe survey can be carried out through consultation with nearby PKD.

3. Health Report

(on employee in

workplace and

accommodation

provided by the

company)

• Employees with body temperature above 37.5°C and/or show any symptoms such as fever, cough, sore

throat or shortness of breath should be referred to the Company Panel Clinic or Health Clinic registered

with MOH.


CASE MANAGEMENT

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Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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ACTIVITY AND PROTOCOL – CASE MANAGEMENT


1. PositiveCase

• Employer must submit the list of positive cases and close contacts to the nearest PKD in accordance with Section

11(1) of Act 342. The positive cases must update PKD individually using the MySejahtera application.

• An officer (managerial level) from PERT should be appointed to manage all quarantine-related matters and

identification of close contacts. The officer must provide necessary report to PKD, when required.

• All positive cases must be assessed by PKD or a private clinic authorised by MOH who will conduct assessment

and advice on where the case may be managed.

• While waiting for further action from the PKD;

– The employer MUST direct all employees who are positive to carry out quarantine at a dedicated quarantine

place subject to prior discussion and confirmation by PKD; and

– It is employers’ responsibility to isolate the workers and provide them with wristbands to differentiate from

other workers.

• The dedicated quarantine place for positive cases must be strictly controlled and no unauthorised entry or exit is

allowed except with the permission of PKD.

• Employers have to bear all costs and provide adequate food and other basic necessities.

• All quarantined positive cases should update their health status on a daily basis through MySejahtera application.

• Positive cases in dedicated quarantine places who develop severe symptoms should be referred to the nearest

Clinic/Government Hospital/Private Hospital (authorised by MOH).

• Employees discharged from hospital/PKD after treatment can return to work immediately.


Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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ACTIVITY AND PROTOCOL– CASE MANAGEMENT


2. Close Contact Cases

– Malaysians

Close Contact Definition:

▪ Health care associated

exposure, including

working with health

care workers infected

with COVID-19,

visiting patients or

staying in the same

close environment of a

2019-nCoV patient; or

▪ Working together in

close proximity; or

▪ Traveling with COVID-

19 patient in any kind

of conveyance; or

▪ Living in the same

household as aCOVID-19 patient

• PERT MUST identify close contacts immediately and inform the nearest PKD. The use of smart

system (real time contact tracing) is recommended to speed up the process of tracking close contacts.

• All close contacts must undergo COVID-19 screening test (RT-PCR) in PKD or private clinics

authorized by MOH.

• All close contacts must be given wristbands by PKD/private clinic authorized by MOH.

• Employers MUST instruct all close contacts to undergo quarantine:

(i) in a dedicated quarantine place under the responsibility of the employer subject to discussion

and confirmation with PKD; or

(ii) at the employee's residence (however the employee will not be qualified to be part of the Safe

Work Bubble) and are not allowed to leave the residence until released by PKD.

• While waiting for workers to be tested by PKD/private clinic authorized by MOH;

i. Employers need to provide identification to the close contacts; and

ii. Isolate workers at dedicated quarantine place which is strictly monitored and any unauthorised

entry or exit is not allowed.

• Employers have to bear all the costs and provide adequate food and other basic necessities for the

quarantine place.

• Employers MUST arrange the second COVID-19 screening test as determined by PKD.

• PERT to remind all employees to update their health status daily through MySejahtera application.


Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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3. Close Contact Cases

- Foreign Workers

Close Contact Definition:

▪ Healthcare associated

exposure, including

working with healthcare

workers infected with

COVID-19, visiting

patients or staying in the

same close environment

of a 2019-nCoV patient;

or

▪ Working together in

close proximity; or

▪ Traveling with COVID-

19 patient in any kind of

conveyance; or

▪ Living in the same

household as a COVID-

19 patient

• PERT MUST identify close contacts immediately and inform the nearest PKD. The use of smart system

(real time contact tracing) is recommended to speed up the process of tracking close contacts.

• All close contacts must undergo COVID-19 screening test (RT-PCR) by PKD or private clinics

authorized by MOH.

• All close contacts must be given wristbands by PKD/private clinic authorized by MOH.

• The employer MUST direct all close contacts to undergo quarantine in a dedicated quarantine place

under the responsibility of the employer subject to prior discussion and confirmation with PKD.

• While waiting for workers to be tested by PKD/private clinic authorized by MOH;

i. Employers need to provide identification to the close contacts; and

ii. Isolate workers at dedicated quarantine place which is strictly monitored and any unauthorised

entry or exit is not allowed.

• Employers have to bear all costs and provide adequate food and other basic necessities for the

quarantine place.

• Quarantined workers are not allowed to leave the quarantine place until released by PKD.

• Employers MUST arrange the second COVID-19 screening test as determined by PKD.



Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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4. Safe Work

Bubble• Safe Work Bubble is the isolation of a group of close contact workers from positive workers in hostels and

factories. The purpose of this safe work bubble is to allow close contact workers to continue working in the

factory. Each bubble has its own identification such as different color uniforms or any other identification

deemed appropriate by the employer.

• Employers can create a "Safe Work Bubble" for close contacts when there is a positive case according to

the following criteria:

(a) Dedicated quarantine place is provided to avoid mixing with the local community;

(b) Subject to PKD’s confirmation, dedicated quarantine places can be provided at:

(i) hostels and centralized labor quarters (CLQ) located within the factory site; or

(ii) special premises/hotels.

(c) COVID-19 screening test for all close contact employees is carried out by PKD or private clinics

authorized by MOH.

(d) Employers MUST arrange the second COVID-19 screening test as determined by PKD.

(e) Provide special transportation for employees in the Safe Work Bubble to and from work.

(f) Provide all basic necessities (food, drinks, personal care) in the "Bubble“.


Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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5. Temporary

closure of

premises

• The premise will be closed for cleaning and disinfection as per PKD’s instructions.

• Upon cleaning and disinfection, the employer must inform PKD for inspection and reopening of the

premises.


EMPLOYEE ACCOMMODATION

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Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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ACTIVITY AND PROTOCOL – EMPLOYEE ACCOMODATION


1. Employee

accommodation

(on premises and

employee

accommodation

provided by the

company)

• Comply with the Minimum Standards of Housing and Amenities (Amendment) Act 2019 (Act 446).

• Physical distancing should be carried out in sleeping area, smoking area, shower area, prayer rooms,

place of worship, dining room and others.

• The cleaning and disinfection process should be done daily according to the schedule set by the

employer.

• Assignment of security guards with CCTV installation for common areas in workers' dormitories.

2. Accommodation

according to

teams determined

by employer

• Form separate teams among employees.

• Cross over of employees between teams in the accommodation and workplace is not allowed.

• Separate basic amenities i.e. toilet and kitchen for each team.

• Appoint a member of the PERT as the supervisor in each hostel to monitor SOP compliance.


TRANSPORTATION

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Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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ACTIVITY AND PROTOCOL – TRANSPORTATION


1. Workers

Transportation

• Full capacity with mandatory use of face masks at all time.

• Workers transportation provided by the company needs to be disinfected every time after use.

• Private vehicles are encouraged to be disinfected by employees accordingly.


MONITORING

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Standing Orders:

Encompasses:





RMCO areas.





RMCO.










Services


SOP for Safe@Work

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ACTIVITY AND PROTOCOL– MONITORING


1. MySejahtera

Application

• Employees need to download and register the MySejahtera application into their mobile phones for close

contact tracing.

• Premises owners MUST register and provide the QR code of the MySejahtera application for use by

employees, customers and visitors entering the premises.

• Ensure all employees, customers and visitors use the MySejahtera application and scan the QR code

(provided by the employer) upon entering the premises.


• The use of MySejahtera application at areas with internet access is COMPULSORY.

• Exceptions are given for areas that do not have internet access.


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Plant A Plant B

Positive Workers Extracted from Cohort for Treatment

Close Contacts (MY & FW)

Close Contacts (MY & FW)

AccommodationPlant A

Accommodation Plant B

Safe Work Bubble

Plant B

Normal Safe Work Bubble

Scenario:

Full Capacity

Plant A

Mixing of Workers

Accommodation for Plant A & B

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