sourav chakraborty looking forward for international exposure in hotels
DESCRIPTION
Looking forward for international exposure in 5star HotelsTRANSCRIPT
SOURAV CHAKRABORTYAssistant Manager - Front Office
With 7+ years of experience
ObjectiveTo develop knowledge, skill and positive attitude towards
work in hospitality industry, to achieve highest level of
guest satisfaction by maintaining standards
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Skills Set
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• Front Desk Administration
• Customer Care Strategies
• Organizational Development
• Service Excellence
• Certified Departmental Trainer
• Relevant experience in MICE handling
• Staff Training & Development
• Problem Solving
• Team Management
• Guest Relationship Management
• Inventory Management
• Configuration
Availability• Currently located in Gurgaon, India
• Ready to relocate immediately
• Do not have a bond with the current employer
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Experience
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• Highly talented professional with over 7 years
of experience in Front Office operations
• Currently associated with Hyatt Regency,
Gurgaon, India, Assistant Manager - Front
Office
• Hand-on experience and rich knowledge of all
facets pertaining to the Front Office
Department
Career PathAssistant Manager - Front OfficeHyatt Regency (Pre-Opening Property)
Front Office Executive Crown Plaza, Gurgaon, India
Team Leader - Front OfficeHyatt Regency , Kolkata , India
Guest Service Officer - Front Office Hyatt Regency, Kolkata, India
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EducationDHMCT & AN (Diploma in Hotel Management
Catering Technology & Applied Nutrition)
NSHM Academy- Durgapur, West Bengal India -
2006
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Industrial TrainingIntercontinental Marine Drive (22 weeks
Training), Mumbai, India - 2004
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Revenue Management Applications Opera (Property Management System)
Reserve (Centralized Reservation System)
Fidelio
I-Scala
Micros
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Global Exposure• Interacted with customers across the globe
• Multinational experience includes working with
top Hotels viz., Hyatt Regency, and Crown Plaza
Language SkillsFluent in English
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Contact Details: +91 9958564908
Best time to call: Anytime
Skype Id: souravchakraborty1985
LinkedIn: [email protected]
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Thank you for your time and consideration
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