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Vaccine Management Plan and Disaster Recovery Plan
Page 1 of 21 DHEC 1225 (Rev. 7/2018)
South Carolina Department of Health and Environmental Control
Divison of Immunization
South Carolina
Vaccine Management and Disaster Recovery Plan
PRACTICE NAME:_____________________________________________________
PROVIDER PIN:_______________________________________________________
This document provides a template for development of a comprehensive vaccine management
plan for protection and maintenance of your practice’s vaccine supply. The Vaccine
Management and Disaster Recovery Plan consists of two sections: (1) the Routine Storage and
Handling Plan, which covers all aspects of routine vaccine management and (2) the Disaster
Recovery Plan, which is used in the event of an emergency situation that may affect the storage
and potential viability of your vaccines.
The completed Vaccine Management and Disaster Recovery Plan (VMDR) must be easily
accessible and posted on or near the vaccine storage equipment. Ensure that all staff (current and
new), that are responsible for administering vaccines or who may be required to transport
vaccine in an emergency situation, read the plan and understand it. Also, ensure that janitorial
and security staff are aware of the plan and know the procedures to follow for notifying
designated personnel about any problems with the vaccine storage equipment.
One staff member must be designated as the primary vaccine coordinator, providing oversight
for all vaccine management within the office and ensuring all vaccines are stored and handled
correctly. At least one back-up vaccine coordinator should be trained to perform the same
responsibilities as the primary vaccine coordinator in the event that the primary person is
unavailable. VFC Providers are required to notify SC DHEC Division of Immunization when
there are changes in primary and back up vaccine coordinators.
Annual Review of Vaccine Management and Disaster Recovery Plan: The entire plan must be reviewed, updated and signed annually to ensure all information in this
plan is up to date and accurate. Review and update the contact lists as needed. Please indicate
below the date the entire plan was reviewed and updated as well as the name, title and signature
of the reviewer:
Date
Reviewed/Updated
Reviewed By (Print Name) Title Signature
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Education and Training Responsibilities of Vaccine Coordinators at Provider Sites:
1. Train any provider staff involved in receipt of vaccine deliveries to immediately
open, inspect and store vaccines upon delivery. Provider staff will alert primary
and/or back up Vaccine Coordinator of vaccine delivery.
2. Ensure all staff with vaccine management responsibilities are trained on proper
vaccine storage and handling procedures.
3. Train other staff who are responsible for administering vaccines or who may be
required to transport vaccine in an emergency situation on proper vaccine storage and
handling procedures.
4. Train responsible staff on all elements of the routine and emergency vaccine
management storage and handling plans.
5. Document completed staff training below. Include the staff member’s name and date
of training:
Staff Member’s Name Date of Training
Contact Information 1. Contact information for Vaccine Coordinator:
Name of Employee Title of
Employee
Work Phone Ext Home Phone
Primary:
Back-Up:
2. Contact Information for Health Department
Resources Name of Employee Work Phone Ext Other
SC DHEC
(Central Office/ Columbia): 803-898-0460 800-277-4687
SC DHEC (Regional Immunization
Program Manager)
Vaccine Management Plan and Disaster Recovery Plan
Page 3 of 21 DHEC 1225 (Rev. 7/2018)
3. Points of contact for restoring electrical power in the event of a power failure:
Electrical Power Company Point of Contact Work Phone Ext Emergency Phone
Building Maintenance Point of Contact Work Phone Ext Emergency Phone
4. Designated company responsible for repair when the compressor or other
refrigeration equipment has been destroyed or you need emergency maintenance:
Name of Repair Company Point of Contact Work Phone Ext Emergency Phone
5. Vaccine Manufacturers and National Weather Service Contact Information:
Part A: Routine Storage and Handling
I. Vaccine Storage
A. Types of Vaccine Storage Units
Purpose built or pharmaceutical/medical grade units should be used to store vaccines.
Dormitory-style refrigerator units are never acceptable for storage of any vaccine due to inability
to reliably maintain temperatures needed to store vaccine within required temperature ranges.
Sites should consider moving away from combination refrigerator and freezer vaccine storage
units to store frozen vaccines as they do not maintain frozen vaccine storage temperatures. If a
combination storage unit is used, only the refrigerated portion of a combination refrigerator and
freezer storage unit is recommended to be used. For recommended vaccine storage units, please
Manufacturer/Weather Service Telephone Number/Contact
Information
Vaccine Manufacturers
GlaxoSmithKline 888-825-5249
MedImmune 877-633-4411
Merck 800-672-6372
Pfizer (formerly Wyeth) 800-438-1985
Sanofi Pasteur 800-822-2463
Seqirus (CSL) 919-577-5000
National Weather Service www.nsw.noaa.gov
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review the CDC Recommended vaccine storage units section below and reference the Vaccine
Storage & Handling Toolkit provided by CDC.
1. Vaccine Storage Units must meet the following requirements:
a. Have a separate freezer compartment with separate exterior door or stand alone
refrigerator and freezer.
b. Have enough room to store the year’s largest inventory without crowding (this includes
flu season and back to school times).
c. Have enough room to store water bottles (in the refrigerator) and frozen water bottles
and phase change materials (in the freezer) to stabilize the temperatures and minimize
temperature excursions that can impact vaccine potency. The addition of water bottles in
the refrigerator reduces the risk of freezing due to the latent heat released from water
prior to freezing.
d. Have a certified, calibrated continuous temperature monitoring devices also known as
a digital data loggers (DDL’s) centrally located inside all refrigerator and freezer
compartments used for vaccine storage in order to monitor temperatures.
e. Reliably maintain the appropriate vaccine storage temperatures year-round.
f. Be dedicated to the storage of vaccines. Food and beverages must NOT be stored in a
vaccine storage unit because this practice results in frequent opening of the door and
destabilization of the temperature.
2. CDC recommended vaccine storage units:
a. CDC recommends purpose built designed to either refrigerate or freeze. These units
can vary in size, from compact, under-the-counter style to large
b. If a stand-alone, unit is not available, use a stand-alone household unit. If you must use
a household grade, combination refrigerator/freezer unit, only use the refrigerator
compartment for storing vaccines.
c. A separate stand-alone refrigerator should be used for refrigerated vaccines that require
storage temperatures between 36°F and 46°F (2°C and 8°C).
d. A separate stand-alone freezer should be used to store frozen vaccines that require
storage temperatures between -58°F and +5°F (-50°C and -15°C). A storage unit that is
frost-free or has an automatic defrost cycle is preferred.
B. Types of DDLs
VFC Providers must have at least one backup continuous temperature monitoring device known
as a digital data logger (DDL) with a current certificate of calibration on hand readily available
to ensure that temperature assessement and recordings can be performed (the DDL is not stored
in a unit but is a backup DDL).
1. DDLs must meet the following requirements:
a. Providers are required to have certified, calibrated DDL in all refrigerator and freezer
compartments used for vaccine storage in order to monitor temperatures.
b. The documentation of a Certificate of Traceability and Calibration Testing (also
known as Report of Calibration) must be provided for each DDL used to monitor VFC
vaccine.
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c. A copy of the DDL certificate must be maintained at the provider office as well as
provided to the Division of Immunization for each DDL used in all refrigerator and
freezer compartments. The backup DDL’s certificate of calibration will not need to be
submitted to our office until the DDL is in use.
d. DDL calibration must be tested annually, or according to manufacturer
recommendations (Please see section C below “Certificates of Calibration” to verify what
must be contained in the certificate for the calibration to be considered valid).
e. The DDL are to be placed in the center of each vaccine storage unit.
f. A supply of extra batteries is maintained for DDLs, if applicable.
2. The DDL is required to have the following characteristics:
o Temperature Probe
o Active temperature display that can be easily read from the outside of the unit
o Ability to continuously monitor temperatures and record when data is routinely
downloaded
The following additional recommended features for these DDL’s are:
Alarm for out-of range temperatures
Current, minimum, and maximum temperature indicator
Low battery indicator
Accuracy of +/-0.5° C (+/-1° F)
Memory storage of at least 4,000 readings
Logging interval (or reading rate) recommended at a maximum time of
every 30 minutes
Detachable probe in a thermal buffered material (e.g., glycol, glass
beads, sand, Teflon®)
C. Certificates of Calibration
To be considered valid, the certificate of calibration must contain specific elements (your certificate
must contain all items from #1 or all items from #2).
1. If calibration testing was performed by ILAC/MRA Accredited Laboratories, certificates
must include the following elements:
a. ILAC/MRA signatory body-accredited laboratory
Laboratory accreditation should be clearly identifiable (for a list of ILAC-
accredited laboratories see listings below)
An ILAC MRA-accredited laboratory is the easiest way to identify that the
instrument has been tested correctly according to international standards
The certificate may have an Accrediting Body Symbol, which is the logo, and a
unique laboratory code or certificate number included on the certificate
b. Name of Device (optional)
c. Model Number
d. Serial Number
e. Date of Calibration (report or issue date)
f. Measurement results indicate unit passed test and the documented uncertainty is within
suitable limits (recommended uncertainty = +/- 1°F [0.5°C])
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2. If calibration testing was performed by non-ILAC accredited laboratory, certificates must
include the following elements:
a. Name of Device (optional)
b. Model Number
c. Serial Number
d. Date of Calibration (report or issue date)
e. Measurement results indicating unit passed test and the documented uncertainty is
within suitable limits (recommended uncertainty = +/- 1°F [0.5°C])
f. Measurement results for the device
g. Statement that calibration testing conforms to ISO 17025
For listings of accredited laboratories:
A2LA: http://www.a2la.org/dirsearchnew/newsearch.cfm
L-A-B: http://www.l-a-b.com/content/directory-accredited-labs
ACLASS: http://www.aclasscorp.com/search-accredited-companies.aspx
IAS: http://www.iasonline.org/Calibration_Laboratories/CL.html
PJLA: http://www.pjlabs.com/search-accredited-labs
A listing of signatory bodies outside of the U.S. can be found on the ILAC website:
https://www.ilac.org/
Indicate the following for DDLs at your site:
DDL # Date the
DDL
certification
expires
Stored in
Refrigerator
or Freezer?
Date the
DDL was
initially
placed in Unit
Location/
Description/
Manufacturer
Serial Number
or Model
Number
1
2
3
4
5
D. DDL Placement
1. DDL placement within the unit is just as important as DDL selection. The DDL (probes) are
to be placed in the center of each vaccine storage unit, in proximity to the vaccines being stored.
2. DDLs should not be placed in the doors, near or against the walls, close to vents, or on the
floor of the unit. A DDL can inadvertently be displaced during a busy workday.
3. Ensure appropriate placement of the DDL in each unit with daily inspection of each storage
unit. Proper placement is very important since it helps the provider to most accurately identify
the actual vaccine vial/syringe temperature and to take immediate corrective action if necessary.
4. Ensure that the probes of the DDL are near where vaccines are stored. The probes should be
located on the center of a shelf that is located in the main body (center) of the storage unit away
from walls, ceiling, cooling vents, doors, floor and back of unit.
E. Temperature Monitoring
1. Regardless of the type of certified, calibrated DDL used, VFC providers must record the
Minimum and Maximum (Min/Max) temperatures at the start of the clinic day and are record
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temperatures on the appropriate Refrigerator or Freezer Temperature Log (DHEC 3266 or DHEC
3265) along with the date, exact time and initial’s of the person reviewing and documenting the
temperatures on the appropriate Refrigerator or Freezer Temperature Log (DHEC 3266 or DHEC
3265).
2. Review the current temperature prior to accessing and administering vaccines.
3. After the temperatures are checked, check that each unit’s door is closed.
4. The current month’s log for each unit is posted on each unit’s door.
5. Logs will be retained in a file for 3 years.
6. If out-of-range temperatures are found, immediate corrective action will take place. See
section VI, Inappropriate Vaccine Storage Conditions/Storage and Handling Events
7. Action taken will be documented on the “Vaccine Storage Troubleshooting Record” section
of the DHEC 3266 or DHEC 3265 (appropriate Refrigerator or Freezer Temperature Log).
F. Routine Maintenance
1. The unit is defrosted on a routine basis, if applicable
2. The following routine maintenance is performed:
a. Clean coils and motor to keep unit coils and motor free of dust and dust build-up.
b. Clean inside refrigerator and freezer units to discourage bacterial and fungal growth.
Cleaning should be done quickly to minimize risk of the temperature going out of range.
c. Check the door seal and check door hinges.
d. Clean the drain pan periodically.
3. Back-up generators should be tested quarterly and receive maintenance at least annually
(check manufacturer specifications for test procedures and maintenance schedules).
G. Vaccine Storage Unit Set Up
1. Vaccines Stored in a Freezer
a. Varicella-containing vaccines, Proquad® (MMRV), Varivax® (VAR), and Zostavax®( HZV) must be stored in a freezer between -58°F and +5°F (-50°C and -15°C) until
reconstitution and administration. These vaccines can deteriorate rapidly after they
are removed from the freezer.
b. Measles, mumps, and rubella vaccine, MMRII® (MMR), can be stored in a
refrigerator or in a freezer.
2. Vaccines Stored in a Refrigerator
a. All other routinely recommended vaccines should be stored in a refrigerator between
36°F and 46°F (2°C and 8°C), with a desired average temperature of 40°F (5°C).
b. Exposure to temperatures outside this range may result in reduced vaccine potency
and increased risk of vaccine-preventable diseases.
3. To help stabilize the temperatures, water bottles and are stored along the walls, back, bottom
of freezer and in door racks of the freezer.
4. Water bottles are stored in the door racks, on the top shelf and the bottom of the refrigerator.
Water bottle placement in the refrigerator units help stabilize or extend temperatures during a
power outage, mitigate the effects of frequent opening/closing of door during busy clinic days,
and serve as physical blocks preventing the placement of vaccines in areas of the unit that are at
higher risk for temperature excursions.
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5. To prevent accidental power loss, a “Do Not Disconnect” warning sign is placed on the outlet
that the unit is plugged into and on the circuit breaker that supplies power to the storage unit.
6. It is recommended that the plug connected to the unit is secured by using a plug guard.
7. Avoid using power outlets with the following:
a. Built-in circuit switches (they have little red reset buttons)
b. Outlets that can be activated by a wall switch
c. Multi-outlet power strips
8. To allow for cold air circulation around the vaccines, there should be space between the
vaccines and the storage unit walls and between each large package, block, tray, or bin of
vaccines. Adequate cold air circulation helps each vaccine reach a consistent temperature
throughout its mass, and is necessary for the storage unit to maintain a consistent temperature.
Packing any vaccine storage unit too tightly can negatively affect the temperature.
9. Store vaccines in the middle of the unit. In the refrigerator, vaccines should be placed away
from the walls, floor, and vents in the part of the unit best able to maintain the required
temperature between 36°F and 46°F (2°C and 8°C).
10. Do not store vaccines in the doors, vegetable bins, or floor of the unit or under or near
cooling vents. The temperature and/or air flow in these areas may not be stable and may expose
vaccines to inappropriate storage temperatures.
11. If the refrigerator of a combination unit is used, the top shelf of the refrigerator compartment
may be colder than the recommended temperature range because of cold air venting on it from
the freezer compartment. If the top shelf of the refrigerator must be used to store vaccine, place
water bottles in the vaccine bins closest to the vent and only store vaccine that is not sensitive to
the coldest temperatures (e.g., MMR). The freezer compartment is not recommended to be used
and the thermostat should be adjusted to avoid temperatures below 36°F (2°C). Refrigerated
vaccines should always be stored far enough away from the air vent to avoid freezing the
vaccines. Freezing destroys many vaccines quickly, so care should be taken to avoid freezing the
vaccines.
12. Vaccines should be stored away from the walls and vents in the part of the freezer best able
to maintain the required temperature range (between -58°F and +5°F (-50°C and -15°C).
Vaccines should not be stored in the freezer door. The temperature in the door is not stable and
differs from that inside the unit. Frozen water bottles can be stored in the freezer door.
13. No food or beverages are stored in the same unit where vaccines are stored.
H. Appropriate Diluent Storage Conditions
1. Diluents are not interchangeable.
2. MMRII® (MMR), Proquad® (MMRV), Varivax® (VAR), and Zostavax® (HZV) diluent is
packaged separately from the corresponding lyophilized (freeze-dried) vaccine and can be stored
at room temperature or in the refrigerator.
3. Diluents packaged separately from their corresponding vaccines may be stored at room
temperature (as long as they do not contain any antigen) or in the refrigerator.
4. Diluents that contain antigen or that are packaged with their vaccines, e.g., Pentacel® (DTaP-
IPV/Hib) and Menveo® (MCV4) should be stored in the refrigerator next to their corresponding
vaccines.
5. Never store any diluents in the freezer.
6. The location that diluent is stored: _____________________________________.
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I. Vaccine Packaging
1. Store vaccines in their original packaging (including UV protective bags used by McKesson
for repackaged vaccines only).
2. Separating vaccines from their original packaging can increase the risks for storage, handling,
and administration errors.
3. Manufacturer product information could be misplaced and repackaged vaccines may not be
labeled appropriately or easy to read.
J. Light Sensitivity
Vaccine is kept in the original box until time of use. MMRII® (MMR), Proquad® (MMRV),
Varivax® (VAR), and Zostavax® (HZV), Shringrix®, Gardasil®9 (HPV), Rotarix® and
Rotateq® (Rotavirus), Afluria®, Agriflu®, Fluarix®, Flublok®, Flucelvax®, FluLaval® (IIV),
Menveo® (MCV), Bexsero®, IPOL® (Polio), and Hiberix® vaccines are protected from light by
keeping box lids intact and closed.
The National Center for Immunization and Respiratory Diseases (NCIRD), Centers for
Disease Control and Prevention, strongly recommends that providers draw vaccine only
at the time of administration to ensure that the cold chain is maintained and that vaccine
is not inappropriately exposed to light. Do not pre-draw doses before they are needed.
II. Handling:
A. The vaccine in this practice is handled according to the following:
1. Private stock, VFC, and State Vaccine Program vaccines are labeled and stored
separately.
2. Vaccines that will expire first are stored in the front of the unit.
3. Rotate vaccine every week and when a new shipment comes in so newer vaccines are
stored toward the back of the unit, while those soonest to expire are stored in the
front.
4. It is recommended to only open only one box of vaccine of a particular vaccine at a
time to control vaccine use and allow easier inventory control.
5. In routine clinics, vaccines should be prepared immediately prior to administration.
CDC strongly recommends NOT pre-drawing vaccine doses before they are needed.
6. Vaccines are inventoried monthly. Order and stock only enough vaccines to ensure
there is an adequate supply to meet patient needs.
a. An adequate supply for most facilities would normally be enough vaccines to last
60 days, with re-ordering threshold of 30 days.
b. Smaller, more frequent orders rather than large orders should occur to minimize
the amount of vaccine loss if an incident occurs during shipment or in the vaccine
storage unit and to reduce the risk of expiry.
c. If a provider demonstrates waste of vaccine single component vaccine that is
contained in a combination vaccine, the SC DHEC Division of Immunization will
reduce or cut orders for combination vaccines.
7. SC DHEC Division of Immunization will be notified 3 months before a vaccine will
expire if vaccine will not be used by the expiration date. Providers should use all
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vaccine that is ordered for their site before expiration and ensure that over ordering
does not occur.
8. Short dated exchange of vaccine is allowed to reduce waste in the program. Please
see section IV below, Borrowing of Pediatric Vaccine, for more information.
III. Ordering and Receiving:
A. The vaccine in this practice will be ordered and received according to the following:
1. Inventory will be taken monthly to determine what vaccines are needed in order to maintain
approximately a 60 day supply.
2. VFC vaccine will be ordered on the Federal Vaccines For Children (VFC) Order form
(DHEC 1117). State vaccine will be ordered on the State Childhood Vaccine Program Order
Form (DHEC 0713). These forms will be completed and faxed to SC DHEC Division of
Immunization at 803-898-0318 in order to request vaccine. Providers enrolled in the State
Vaccine Program must submit order forms for both the VFC Program and the State Vaccine
Program with completed inventories for both programs for every vaccine order. Health
Departments order VFC vaccine on the Childhood Vaccine Programs: VFC Order Form (DHEC
1130) and State vaccine on the Childhood Vaccine Program: State and 317 Order Form (DHEC
0711).
3. Partially completed order forms may be returned, which could delay shipping of vaccines.
Vaccine doses used will not be automatically replaced in the next order; the provider must enter
the number of doses desired. The VFC Program may modify the provider’s vaccine order, as
needed to manage vaccine supply.
4. If a provider wishes to switch from one brand of vaccine to another (example from ActHib®
to Pedvax Hib®), they must submit the request in writing. A signed statement on the letterhead
of the facility indicating which brand of vaccine the site would like to begin ordering should be
submitted along with their order with the request of the new brand(s). The site is expected to
deplete the old brand of vaccine before using the new brand.
5. Alert reception staff to be ready to receive vaccine shipment on arrival.
6. Arrange for vaccine deliveries to be made only when the primary vaccine coordinator or back
up vaccine coordinator is on duty. This can be completed by adjusting the days/times your site
receives vaccine shipments in SCIAPPS on the DHEC 1145, VFC Provider Profile Form.
Consider holidays, vacations, staff schedules, and changes in hours of operation when
designating vaccine delivery date and time.
7. Appropriate staff must be on site to receive vaccine shipments at least one day a week other
than Monday, and for at least four consecutive hours on that day.
8. All staff members (including non-medical staff, e.g., receptionists and other front
desk personnel) who accept vaccine deliveries must be aware of the importance of maintaining
the vaccine cold chain and the need to immediately notify the primary vaccine coordinator or
back up vaccine coordinator of the arrival of the vaccine shipment so that it can be handled and
stored appropriately.
9. Once delivery has arrived, the primary vaccine coordinator, back up vaccine coordinator, or
designated backup person will be notified immediately.
10. Upon receiving a vaccine shipment, providers must:
Open vaccine packages immediately
Inspect the vaccine and packaging for damage
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Compare the vaccine received with the vaccine products that appear on the pack list and
what was ordered by your site and approved by SC DHEC.
Immediately store vaccine at appropriate temperatures
Check the temperature readings (shipments from McKesson only)
If the McKesson vaccine shipment appears to be compromised or there is a problem with
temperature monitors, the provider must contact SC DHEC Division of Immunization
immediately to report the event. If the temperature monitor is out of range, McKesson
will be contacted by calling 1-877-836-7123 on the same day the vaccine arrives.
Determine length of time the vaccine was in transit (shipments of frozen vaccine only).
If the frozen vaccine appears to be compromised upon arrival, providers must contact SC
DHEC Division of Immunization immediately to report the event. The manufacturer will
also need to be contacted for replacement and return.
11. Varicella containing vaccines are directly shipped from the manufacturer (Merck) to the
provider office. It is packed for shipping with frozen gel packs as refrigerant in the shipping
containers. Large shipping containers will maintain appropriate temperatures for 4 days. Small
shipping containers will maintain appropriate temperatures for 2 days. ProQuad® (MMR-V)
shipping containers will maintain appropriate temperatures for 1 day. Sites will need to check the
shipper insert supplied in the box to verify if the shipping container is approved for one day, two
day, or four days. PLEASE NOTE: If the container is received after the four-day shipping time
period for the large shipper, after the two-day shipping time period for the small shipper, or after
one day shipping time period for ProQuad® (MMR-V), contact the Merck Order Management
Center immediately for replacement (1-800-637-2590) and report the event to the SC DHEC
Division of Immunization (DO NOT USE VACCINE).
12. Packing slip/Invoice will be cross-checked with vaccines shipped and vaccines ordered.
Check shipment for diluent, if applicable, and match dose-for-dose with appropriate vaccine.
SC DHEC Division of Immunizations (803-898-0460) will be notified immediately if there is
a discrepancy found or a problem with cold chain while being shipped. Packing List/Invoice will
be retained in a file for 3 years.
13. Check the vaccine expiration dates to ensure that you have not received any vaccines or
diluents that have already expired or will expire soon.
14. After the vaccine shipment has been checked according to the procedures described in this
section, immediately store the vaccines and diluents at the recommended temperatures. Do not
leave the shipment unattended. The vaccines inside might warm to inappropriate temperatures
and become unusable. All staff who accept packages for the facility must be aware that vaccine
shipments require immediate attention. Staff who do not routinely handle vaccines but who
accept vaccine shipments should alert the primary vaccine coordinator (or the back-up vaccine
coordinator/designated alternate coordinator) as soon as vaccine shipments arrive so that they
can be stored properly.
IV. Borrowing of Pediatric Vaccine
PRIOR APPROVAL IS REQUIRED
Borrowing and replacement of vaccines requires approval by the VFC program.
For approval call the Immunization Division at 803-898-0460 or email the VFC
Program at [email protected].
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The Vaccine For Children (VFC) Borrowing Report (DHEC 1167) must be completed
when either: Non-VFC purchased (Private stock/SC State stock) vaccine is
administered to a VFC-eligible child, or VFC vaccine is administered to a Non-VFC
eligible child (private or SC State).
VFC-enrolled providers are expected to manage and maintain an adequate inventory
of vaccine for both their VFC and Non-VFC-eligible patients.
Planned borrowing of VFC vaccine including the use of VFC vaccine as a
replacement system for a provider’s privately purchased vaccine inventory is NOT
permissible. VFC- enrolled providers must ensure borrowing VFC vaccine will not
prevent a VFC- eligible child from receiving a needed vaccination.
Borrowing of vaccine may occur to prevent vaccine loss due to expiring vaccine.
This two way exchange can be used by a VFC-enrolled provider with a patient
population that is mostly VFC-eligible. This means the provider has a small number
(ten or less) of Non-VFC (state eligible and/or privately insured) children. Non-VFC
vaccine that is short-dated may be administered to a VFC-eligible child, and the dose
replaced with a longer-dated VFC dose.
Infrequent exchanging between VFC and Non-VFC stock of a short dated vaccine
dose must follow the parameters listed below:
The provider serves a small number of private pay patients,
The dose is one month from expiration,
Or the dose of vaccine cannot be used for the population it is intended for prior to
the expiration date.
Other RARE Unplanned borrowing reasons: Borrowing between VFC and Non-VFC stock is permitted if:
Lack of Non-VFC stock due to unexpected circumstances, such as delayed
vaccine shipment,
Vaccine spoiled in-transit to provider, or
New staff that calculated ordering time incorrectly
The reason cannot be that a provider planned vaccine borrowing from either the
Non-VFC stock, or the VFC stock.
VFC Provider must keep the invoice (shipping labels) for review by Immunization Division field representatives to verify exchange. This will ensure that the inventory is made whole.
Unintentional Retrieval ofVaccine:
Provider staff who unintentionally retrieved the wrong vaccine stock type to
administer to a patient must report it on the VFC Vaccine Borrowing
report (DHEC 1167) using the appropriate code as indicated on the form.
NOTE: Inventory must be rotated to ensure that the shortest dated vaccine is used first.
VFC or SC State vaccine with short expiration dates (expiring within 3 months)
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should be reported to the VFC program, if the provider site does not anticipate using
these short- dated vaccines before they expire.
VFC BORROWING EXCEPTION:
SEASONAL INFLUENZA VACCINE BORROWING REPORT (DHEC 3226)
For seasonal influenza vaccine, providers may use PRIVATE-STOCK seasonal
influenza vaccine to vaccinate VFC/STATE eligible children IF VFC seasonal
influenza stock is not yet AVAILABLE. Those PRIVATE STOCK doses used on
VFC/STATE eligible children can later be replaced when VFC/STATE influenza stock
becomes available. This ONE-DIRECTIONAL (private to VFC/STATE) borrowing
exception is unique to seasonal influenza vaccine only.
VFC providers who borrow seasonal influenza vaccine must accept the VFC
presentation allocated for replacement of private stock vaccines.
ALL vaccine stock types (VFC, STATE*, and PRIVATELY PURCHASED) must be
labeled and separated within the vaccine storage unit for easy identification by
provider staff member, as well as Immunization Division field representatives.
*State Vaccine is only supplied to sites enrolled in the SC State Vaccine
Program.
V. Wastage and Return of Non-Viable Vaccines
A. The vaccine in this practice will be wasted or returned to the distributor (if appropriate)
according to the following:
1. Expired vaccine will be removed from the storage unit once it has expired and labeled as “DO
NOT USE.”
2. All non-viable vaccine (includes spoiled, doses drawn up but not administered,
dropped/broken vials, lost vials, expired, and recalled vaccine) will be reported to SC DHEC
Division of Immunization (800-277-4687 or 803-898-0460).
3. Instructions will be given by SC DHEC for disposal or return of non-viable vaccine.
4. A Vaccine Wastage and Return Form (DHEC 1209) will be completed and faxed to SC
DHEC Division of Immunization at 803-898-0318. This form will be retained for 3 yrs.
5. If instructed to return vaccine to McKesson, a UPS return label will be e-mailed to the
primary vaccine coordinator of the provider office. The non-viable, returnable vaccine along
with a copy of the wastage report will be packaged properly and sent back to McKesson.
Vaccine must be returned to McKesson within one month of reporting the event to SC DHEC
Division of Immunization. If two weeks have lapsed and a return label has not been received,
please contact the SC DHEC Division of Immunization at (800-277-4687 or 803-898-0460).
Expired vaccine must be reported to the program and the return to McKesson completed within 6
months of the vaccine expiring.
VI. Inappropriate Vaccine Storage Conditions / Storage and Handling Events
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A. Out of range temperatures (temperatures excursions):
1. If out-of-range temperatures are found, immediate corrective action will take place.
2. Quarantine vaccine and label as “DO NOT USE”.
3. Place vaccine in a unit where it can be stored under proper conditions.
4. Report the excursion to SC DHEC Division of Immunization at 800-277-4687 or 803-898-
0460. Do not leave voice mails when reporting storage and handling events.
5. Contact the vaccine manufacturer to determine if vaccine potency has been compromised. See
page 3 for contact information.
6. Excursion and actions taken will be documented on the Vaccine Storage Troubleshooting
Record” section of the DHEC 3266 or DHEC 3265 (appropriate Refrigerator or Freezer
Temperature Log).
7. Temperatures and duration of event must be monitored and vaccines should not be discarded
or administered until the situation has been discussed with SC DHEC Division of Immunization.
DO NOT PRESUME THAT THE VACCINE HAS BEEN COMPROMISED.
B. Power Outages:
1. In any type of power outage: Freezers and refrigerators should not be opened until power is
restored, except to transport vaccine to an alternative storage location.
C. If refrigerator temperature is too warm:
1. Immediately label affected vaccines as “Do Not Use” and report the event to SC DHEC
Division of Immunization at 800-277-4687 or 803-898-0460. Do not leave voice mails when
reporting storage and handling events.
2. Contact the vaccine manufacturer to determine if vaccine potency has been compromised.
3. Do not presume that the vaccine has been compromised.
D. If refrigerator temperature is too cold:
1. Immediately label affected vaccines as “Do Not Use” and report the event to SC DHEC
Division of Immunization at 800-277-4687 or 803-898-0460. Do not leave voice mails when
reporting storage and handling events.
2. Contact the vaccine manufacturer to determine if vaccine potency has been compromised.
3. Do not presume that the vaccine has been compromised.
E. If freezer temperature is too warm:
1. Immediately label affected vaccines as “Do Not Use” and report the event to SC DHEC
Division of Immunization at 800-277-4687 or 803-898-0460. Do not leave voice mails when
reporting storage and handling events.
2. Contact the vaccine manufacturer to determine if vaccine potency has been compromised.
3. Do not presume that the vaccine has been compromised.
F. If MMRV, varicella, or shingles vaccine(s) have been placed in the refrigerator:
1. Label the affected vaccine(s) as “Do Not Use” and place in the freezer unit.
2. Contact SC DHEC Division of Immunization at 800-277-4687 or 803-898-0460 to report the
excursion. Do not leave voice mails when reporting storage and handling events.
3. Contact the vaccine manufacturer to determine if vaccine potency has been compromised.
4. Do not presume that the vaccine has been compromised.
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G. If HPV, MMR, MMRV, rotavirus, varicella, IIV*, and/or MCV* vaccines have been
exposed to light:
1. Return the vaccine to a dark environment at the appropriate storage temperature and record
the length of time the vaccine may have been exposed.
2. Contact SC DHEC Division of Immunization at 800-277-4687 or 803-898-0460 to report the
excursion. Do not leave voice mails when reporting storage and handling events.
3. Contact the vaccine manufacturer to determine if vaccine potency has been compromised.
4. Do not presume that the vaccine has been compromised.
5. *See Storage and Handling Requirements for Specific Vaccines for specific brands.
H. Store all potentially compromised vaccines under appropriate conditions in a properly
functioning vaccine storage unit until the integrity of the vaccine is determined. If your vaccine
storage unit is not maintaining the appropriate storage conditions, it may be necessary to
activate your Disaster Recovery Plan.
Part B: Disaster Recovery Plan
I. General Information
A. Purpose
The purpose of the Disaster Recovery Plan is to offer guidance for protecting your vaccine in the
event of a refrigerator or freezer malfunction due to mechanical failure, power failure, natural
disaster, or other emergencies that might compromise appropriate vaccine storage conditions.
B. Location
The completed Disaster Recovery Plan is required to be posted on or near the vaccine storage
equipment.
C. Education
Ensure that all staff (current and new) read the plan and understand it. Staff that are required
to transport vaccine in an emergency are to be trained on emergency transport and following
the site's Disaster Recovery Plan. Please complete the Education and Training
Responsibilities of Vaccine Coordinators at Provider Sites table on page 2. Also ensure
that janitorial and security staff are aware of the plan and know the procedures to follow for
notifying designated personnel about any problems with the vaccine storage equipment.
D. Review
Review and update the contact lists in the plan quarterly; review and update the entire plan annually.
E. Contact
SC DHEC for questions regarding vaccine transportation or stability at 800-277-4687 or
803-898-0460.
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II. Content
A. The Disaster Recovery Plan for this practice contains the following:
1. Name of person(s) responsible for preparing and transporting vaccine in the event of
an emergency, including contact information.
2. Location that will receive the vaccine.
3. Receiving location will be notified of transport.
4. Sources for packing materials and certified, calibrated DDLs.
5. How to pack vaccine for transport.
6. How to document the steps taken when vaccine is involved in a power or equipment
failure.
7. Identification of an alternative storage facility (i.e. hospital, fire department, etc) with
back-up power (generator) where the vaccine can be properly stored and monitored for
the interim.
8. Provide training for staff regarding the proper way to transport vaccine.
9. Ensure the availability of staff to pack and move the vaccine.
10. Maintain the appropriate packing materials (coolers, water bottles, frozen water
bottles, frozen coolant packs, etc.).
11. Ensure a means of transport for the vaccine to the secure storage facility.
12. Store water bottles in the floor, top shelf, and in door racks of refrigerator and place
water bottles and frozen coolant packs along walls, back and bottom of freezer and inside
door racks. In the event that your refrigerator/freezer is out of order, this practice will
help maintain the temperature for a longer period of time.
NOTE: Whenever possible, facilities should suspend vaccination activities BEFORE the
onset of emergency conditions to allow sufficient time for packing and transporting
vaccine.
III. Vaccine Packing for Emergency TransportA. Refrigerated vaccines:
1. CDC recommends transport with a portable refrigerator unit.
2. If this type of unit is not available, a hard-sided insulated cooler or Styrofoam™
vaccine shipping containers may be used if they can maintain the recommended
temperature range (between 36°F and 46°F [2°C and 8°C]).
3. CDC requires using a DDL with continuous monitoring and recording capabilities.
4. Pack refrigerated vaccines before packing frozen vaccines as indicated here:
a. Line bottom of the cooler with a single layer of “conditioned” water bottles.
Conditioned water bottles are 16.9 oz or 8 oz (depending on size of cooler) water
bottles that have been frozen in a freezer. The water bottles are “conditioned” by
placing them in a sink filled with several inches of cool or lukewarm water until
you see a layer of water forming near the surface of bottle. The bottle is properly
conditioned if ice block inside spins freely when rotated in your hand. Dry each
bottle before placing in cooler.
b. Place 1 sheet of corrugated cardboard over water bottles to cover them
completely. Do not use vaccine coolant packs from original vaccine shipping
containers. These can freeze and damage refrigerated vaccine.
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c. Place a layer of insulating material such as bubble wrap, packing foam or
Styrofoam™ on top. This layer much be at least 1 in. thick and must cover
cardboard completely.
d. Stack boxes of refrigerated vaccine and diluent on top of insulating material in
the transport container.
e. When cooler is halfway full, place a certified, calibrated DDL with a buffered
probe in center of vaccine. Probes should be pre-chilled for at least 5 hours in
refrigerator. Keep the DDL’s display outside of cooler until finished loading. As
these devices are NOT waterproof.
f. Add remaining vaccines and diluents to cooler, covering DDL probe.
g. Cover vaccines with another 1 in. layer of insulating material such as bubble
wrap, packing foam or Styrofoam™.
h. Place another sheet of corrugated cardboard over insulating material if needed
to support top layer of water bottles.
i. Fill the remaining space in the cooler with an additional layer of conditioned
frozen water bottles along with an inventory list of the vaccines in the container.
j. Close the lid and attach the DDL’s display and temperature log to the top of the
lid of the cooler. Ensure the transport container’s temperature is between 36°F
and 46°F [2°C and 8°C]
k. When a multi-dose vial is used, Food and Drug Administration (FDA)
regulations require that it only be used in the facility where it was first opened.
Only if absolutely necessary, a partially used vial may be transported to or from
an off-site facility operated by the same provider, as long as the vaccine cold
chain is properly maintained. However, a partially used vial may not be
transferred to another provider or transported across state lines.
l. Attach label to outside of container to clearly identify contents as vaccines.
m. Document the following information:
i. Time/temperature of refrigerator storage unit temperature at the time the
vaccine is removed for transport.
ii. Time/temperature of insulated container at end of transport.
iii. Time/temperature of refrigerator storage unit at alternate vaccine
storage facility upon receipt of vaccine(s).
iv. If the vaccine will be in transport for longer than one hour, hourly
temperatures will need to be recorded during transport.
B. Frozen vaccines:
1. Transport of frozen vaccines is not recommended.
2. If frozen vaccines must be transported, the CDC recommends transport with a
portable freezer that maintains a temperature between –58°F and +5°F (–50°C and –
15°C). Any portable freezer used to transport vaccine in a frozen state must be used
according to specific manufacturer’s instructions for maintaining appropriate freezer
temperature during transport.
3. Portable freezers may be available for rent in some areas.
4. CDC requires using a DDL with continuous monitoring and recording capabilities.
5. Pack frozen vaccines for frozen transport as indicated here:
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a. Use the same packing layers as noted above for packing refrigerated vaccine
with either phase change materials or conditioned water bottles16.9 oz or 8 oz
(depending on size of cooler) water bottles that have been frozen in a freezer.
b. Place a certified, calibrated DDL with a buffered probe in the container used
for transport as close as possible to the vaccines. As these devices are NOT
waterproof.
c. The phase change materials or conditioned water bottles are 16.9 oz or 8 oz
(depending on size of cooler) water bottles that have been frozen in a freezer. Do
NOT use dry ice.
d. Ensure the transport container is between –58°F and +5°F (–50°C and –15°C)
before placing the frozen vaccine in the transport container.
e. If transporting frozen vaccine under frozen conditions, the following
information must be documented:
i. Time/temperature of freezer storage unit temperature at the time the
vaccine is removed for transport and placed in the container.
ii. Time/temperature of insulated container at end of transport.
iii. Time/temperature of freezer storage unit at alternate vaccine storage
facility upon receipt of vaccine(s).
5. If varicella-containing vaccine must be transported and a portable freezer unit is not
available, the vaccine may be transported under refrigerated conditions for up to 72
continuous hours prior to reconstitution. Immediately upon arrival at the alternate storage
facility, place the varicella-containing vaccine in the freezer between -58ºF and +5ºF
(-50ºC and -15ºC). Contact the manufacturer (Merck, 1-800-672-6372) for guidance
regarding vaccine use and stability as transporting frozen vaccines under refrigerated
conditions is an excursion.
6. Pack frozen vaccines for refrigerated transport as indicated here:
a. Refrigerated and frozen vaccines can be transported together in the same
container as long as there is adequate space.
b. Frozen vaccines should be separated from refrigerated vaccines. This can be
accomplished by placing rubber bands around the separate vaccines.
c. Use the same packing layers as noted above for refrigerated vaccine.
d. Place a certified, calibrated DDL with a buffered probe in the container used
for transport as close as possible to the vaccines.
e. Ensure the transport container’s temperature is between 36°F and 46°F [2°C
and 8°C] before placing the refrigerated vaccine in the transport container.
f. Insulating material (e.g., bubble wrap) should be placed around the refrigerated
vaccines to protect them from being exposed to freezing temperatures.
g. Contact the vaccine manufacturer (Merck, 1-800-672-6372) immediately upon
arrival at the alternate storage facility for further guidance.
h. Do NOT discard the vaccines without contacting the manufacturer or the VFC
Program for guidance.
i. If transporting frozen vaccine under refrigerated conditions, the following
information must be documented:
i. Time/temperature of freezer storage unit temperature at the time the
vaccine is removed for transport and placed in the container.
ii. Time/temperature of insulated container at end of transport.
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iii. Time/temperature of freezer storage unit at alternate vaccine storage
facility upon receipt of vaccine(s).
iv. Recommendation from Merck on stability and use of the vaccine after
the transport.
C. Protocol for transporting vaccine to and from alternate vaccine storage facility
(follow pre-arranged plan)
1. How to load transportation vehicle. Transport vaccine in the passenger
compartment of the vehicle, NOT in the trunk.
2. Vaccines are to be attended at all times during transport and delivered directly to the
alternate vaccine storage facility.
3. Routes to take (alternative routes if necessary).
4. Time enroute.
5. Ensure vaccine containers are promptly unpacked and stored properly in the
emergency storage facility. (Placed within appropriate storage unit, adequate circulation,
functioning temperature monitoring devices, etc.).
6. Contact VFC Program before transfer of vaccine back to original storage facility
and submit completed Vaccine Transfer Form (DHEC 1208).
7. Contact the vaccine manufacturer (1-800-672-6372) immediately upon arrival
at the alternate storage facility for further guidance when transporting frozen vaccine
under refrigerated conditions. Do NOT discard any vaccines without contacting the
manufacturer and the VFC Program for guidance.
D. Packing Diluents
1. Diluents should be transported with their corresponding vaccines to ensure that there
are always equal numbers of vaccine vials and diluent vials for reconstitution.
2. Diluents that do not contain antigen can be transported at room temperature or at
refrigerator temperature.
3. Diluents that contain antigen (e.g., DTaPIPV diluent used with Hib lyophilized
vaccine) should be transported with their corresponding vaccines at refrigerator
temperature.
4. NEVER transport any diluents at freezer temperature because the vials could crack, or
in some cases, the diluents may contain vaccine antigen.
5. Place an insulating barrier between the diluents and water bottles because of the
potential for freezing.
6. If any diluents that have been stored at room temperature are to be transported in the
container with refrigerated vaccines, refrigerate the diluents in advance so they will not
increase the temperature in the shipping container.
IV. Vaccine Storage FacilitiesA. Entering vaccine storage facilities: Describe how to enter the building and vaccine storage
spaces in an emergency if practice is closed or after hours.Include a floor diagram and locations of
the following:Unit # Location and
Description
Category
(Refrigerator/
Freezer)
Grade of Unit
(Household,
Commercial,
Pharmaceutical)
Type
(Stand-
Alone,
Combined)
Make
(GE, Sub-
zero,
Amana)
Contains
Varicella?
(Yes or No)
Active/
Inactive
(Currently
Used)?
1
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Page 20 of 21 DHEC 1225 (Rev. 7/2018)
2
3
4
5
Items and location listed below must correlate or match the floor diagram submitted. Item Location(s)
Doors
Flash Lights
Spare Batteries
Light Switches
Keys
Locks
Alarms
Circuit Breakers
Packing Materials
B. Alternative storage facility(s) with a back-up generator
1. Arrangements must be made to store your vaccine at an alternative storage facility with a
backup generator when the following conditions occur:
a. When severe weather conditions (i.e. tornadoes, hurricanes, major ice/snow storms) are
predicted.
b. When your vaccine storage equipment cannot be repaired, or when the power cannot
be restored before the temperature in your vaccine storage unit rises above the
recommended ranges.
c. Before moving your vaccine, call the alternative storage facility location to ensure
their back-up generator is operational, if necessary.
d. Examples of appropriate alternative storage sites include local hospitals, retirement
homes, fire stations, pharmacies, or another practice.
Indicate your alternate vaccine storage facilities here (Must list at least two sites that can
receive vaccine):
Alternate Facility Point of Contact Work Phone Ext Emergency Phone Ext
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Page 21 of 21 DHEC 1225 (Rev. 7/2018)
SOUTH CAROLINA DEPARTMENT OF HEALTH AND ENVIRONMENTAL CONTROL
Vaccine Management and Disaster Recovery Plan
Instructions for Completing
Purpose: The purpose of the Vaccine Management and Disaster Recovery Plan is to provide a template for
development of a comprehensive vaccine management plan for protection and maintenance of
your practice’s vaccine supply.
Item-By-Item Instructions: 1. Provider will enter identifying information.
2. Provider will enter Provider PIN number, as applicable.
3. Provider review, update and sign this form annually.
4. Provider will complete contact information for the facility, alternate facility, and
complete all requested information under parts A and B.
Office Mechanics and Filing: 1. Upon completion, the provider will retain current version and also post a copy on the
vaccine storage unit(s). A copy must be sent as part of annual re-enrollment to the DHEC
Division of Immunization annually.
2. Plan should be updated as necessary.
3. Previously completed plans should be retained for three (3) years.
4. Form Retention:
-VFC & STATE Vaccine providers: retain the original form for (3) three years as
required by the Federal Immunization Program.
-DHEC Immunization Program: retain providers' copies for (3) three years as required by
the Federal Immunization Program.
-Contracting Parties under a DHEC Memorandum of Agreement (MOA) for Adult
Vaccines: Both Provider and DHEC must retain the original/copy for (6) six years.