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South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
(Version 17.57 – 09/16/2016)
Salisbury, Maryland
September 2016
1 | P a g e South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
TABLE OF CONTENTS
Introduction and General Information ......................................................................... 2
Company Contacts ........................................................................................................ 2
Acknowledgement and Agreement .............................................................................. 3
Administration Fees ............................................................................................................. 5
Purchase Order Information ......................................................................................... 5
Purchase Order Guidelines .................................................................................................. 5
Packing Requirements .................................................................................................. 8
Invoice/Packing Slip Requirements ........................................................................... 10
Shipping Requirements .............................................................................................. 11
Carrier and Shipping Information ........................................................................................ 11
Merchandise Return Policy ........................................................................................ 13
Non-Compliance Guidelines ............................................................................................... 13
South Moon Under’s Chargeback Schedule ....................................................................... 14
Tagging/Ticketing Guidelines .................................................................................... 15
Label Information – Adam Sidell/Technical Design............................................................. 15
Pre-ticket Information – Ticket Processor ........................................................................... 15
Sample Ticketing ............................................................................................................... 19
2 | P a g e South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
Introduction and General Information
South Moon Under has chosen you as a vendor to uphold our customer’s expectation in providing
exceptional and high quality product. South Moon Under can only achieve this goal with the cooperation
and support of our vendors. Vendors must completely understand this requirement when they accept
merchandise orders.
This manual is South Moon Under’s instrument to ensure merchandise is moved in a quick, reliable, and
cost-effective manner from our vendors to our sales floor. Carefully following the guidelines in this
document will expedite processing, avoid chargebacks, and help prevent delay of payment or return of
goods to the vendor.
Below, you will find a list of company contacts and phone numbers should you have additional questions
or inquiries not detailed in this Routing Guide. Please be sure that this Vendor Compliance, Routing and
Ticketing Guide is forwarded to the person in your organization who is responsible for preparing, packing,
and shipping orders. Any questions concerning information contained in this guide must be addressed
prior to shipment of goods. We value our vendor relationships and look forward to a professional
partnership and continued mutual success.
Company Contacts
Company Contacts/Information Phone & Extensions Email
Main Office/Phone # 410-641-1644
Finance 122/126 [email protected]
Merchandise Control 110 [email protected]
Return to Vendor 146 [email protected]
Distribution Center/Shipping 140/144/145 [email protected]
Tickets/SMU supplies (fasteners, super circles, earring card, etc.) 140/144/145 [email protected]
Private Label 177 [email protected]
Quality and Safety: Vendors must make every possible effort to ensure the quality of all merchandise
produced for South Moon Under. Products are to meet the Merchant’s specifications and match approved
samples. Merchandise must comply with applicable federal and state regulations for health and safety.
Packaging, Marking, and Labeling: All products must meet South Moon Under’s minimum specifications
as outlined in this Routing Guide to ensure smooth and efficient processing at the Distribution Center.
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Vendor Compliance, Routing and Ticketing Guide
Social Compliance: Manufacturers must meet generally accepted United States social compliance
standards and all social compliance standards legally required at the locales of manufacture.
Delivery and Freight Routing: Manufacturers must meet delivery dates specified upon the approved
purchase order and select freight delivery as outlined in this Routing Guide. Early and Late deliveries that
have not been approved by a Merchant will result in a penalty.
Acknowledgement and Agreement
Please read South Moon Under’s Vendor Compliance, Routing and Ticketing Guide thoroughly and sign
and return the Acknowledgement form on the following page. This certifies that you have read and agree
to all terms outlined in this Vendor Compliance, Routing and Ticketing Guide.
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Vendor Compliance, Routing and Ticketing Guide
South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
Acknowledgement and Agreement
(This form should be signed by an officer or persons in the company with merchandise and shipping authority.)
Company & Parent Company Name – (please print):
___________________________________________________________________________________ Corporate Address:
___________________________________________________________________________________
City: ________________________________________ State: ________ Zip: ____________________
Office Phone: _______________________ Email: ________________________________________
_________________________________________ Authorized person’s name/Title (please print)
_________________________________________ Authorized person’s signature
____________________________ Date
------------------------------------------------------------------------------------------------------------------------------------------
Address to which South Moon Under should ship Tickets and Supplies:
Company: ___________________________________________________________________________
Attn: ________________________________________
Address: ____________________________________________________________________________
Phone Number: _______________________________
Email Address: _______________________________________________________________________
Please fill out and sign this agreement and email/scan the signed document to
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Vendor Compliance, Routing and Ticketing Guide
Administration Fees
Any deviation from the routing instruction listed in this document will incur an administrative fee in addition
to the processing fees incurred for each violation.
All administrative and processing fees (otherwise known as chargebacks) contained in this document will
be deducted from payment for the merchandise via an invoice deduction. In the case of refusals, South
Moon Under may refuse charges with UPS Billing and they will be applied to the shipper’s UPS invoice or
be deducted from the next/future invoice.
Purchase Order Information
Purchase Order Guidelines
The timely and accurate execution of the South Moon Under purchase order is essential in achieving our
goal of outstanding customer service and in ensuring the product is in our stores on a timely basis.
To achieve this goal:
South Moon Under has the responsibility to:
Maintain the correct vendor and product information (example: pricing terms, lead time, etc.).
Pay for merchandise based on agreed terms.
Properly document and communicate vendor chargebacks and other compliance issues.
Vendors have the responsibility to:
Ship product in strict accordance with the schedule set forth in the purchase order.
Confirm the purchase order information with the merchant(s) within 3 business days of receiving
the order.
Notify merchant(s) of any discrepancies within 3 business days of confirming order.
Vendors must notify merchants of any potential delays in shipments.
Vendor will be responsible for any costs incurred as a result of an incorrect product shipment.
Remove all vendor tags (with the exception of swim and non-boxed footwear).
All vendor MSRP (Manufacturer’s Suggested Retail Price) tags are to be removed.
We highly value our vendor relationships. We strongly encourage proactive communication with our
merchants and staff of any potential issues regarding shipping compliance and routing guidelines
addressed in this manual, prior to the shipping of any order. We recognize everyone has to be able to
operate in the most cost-effective environment to remain successful.
Strict adherence to shipping directions and dates:
The purchase order will designate the ‘ship to’ location, along with a Start Ship Date and an In-DC
(Distribution Center) Cancel Date (meaning: last day merchandise will be received in house), as well as
our shipping terms.
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Vendor Compliance, Routing and Ticketing Guide
Unapproved Early and Late shipments may be refused. And, in the case of refusals, South Moon
Under may refuse charges with UPS Billing and they will be applied to the shipper’s UPS invoice
or be deducted from the next/future invoice.
South Moon Under is not responsible for any redelivery charges associated with refused
shipments.
If merchant approves to keep an early or late shipment, the vendor will be charged an
administrative fee and a percentage will be deducted from the cost of goods.
Shipper terms are F.O.B. Destination.
Each Order will have three purchase orders:
Bulk Order – Ticketed and floor ready
Ecommerce Order – Ticketed and individually poly bagged
Permanent Samples – Ticketed and individually poly bagged. All permanent samples are due
to be received according to strict adherence of the In DC Cancel Date stated on the
purchase order and will be in advance of the bulk and ecommerce orders.
Purchase order policies:
Contact Merchant with any purchase order questions.
Purchase orders will have a +/- 5% tolerance in total quantity.
Remove all vendor tags (with the exception of swim and non-boxed footwear).
All vendor MSRP (Manufacturer’s Suggested Retail Price) tags are to be removed.
Private Labels/care instructions, etc.:
Interior Private Label tags – contact Adam Sidell in our Product Development Department.
Directions on care tag labels, size, fabric, font, language – contact Adam Sidell in our Product
Development Department.
Fabric Samples – ship to Adam Sidell in our Product Development Department.
Adam Sidell email: [email protected] 410-641-1644 ext. 177
Ship to address:
Bulk orders — South Moon Under – 511B Naylor Mill Road, Salisbury, MD 21801
Ecommerce Orders — South Moon Under – 511C Naylor Mill Road, Salisbury, MD 21801
Permanent Samples – South Moon Under – Attn: Adam Sidell – 183 Harry S. Truman Parkway,
Suite 108, Annapolis, MD 21401
Invoices – South Moon Under, 183 Harry S. Truman Parkway, Suite 108, Annapolis, MD 21401
All C.O.D. shipments will be refused upon delivery.
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Vendor Compliance, Routing and Ticketing Guide
Example of South Moon Under Purchase Order:
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Vendor Compliance, Routing and Ticketing Guide
Packing Requirements
The accurate and proper packing of merchandise is critical to the efficient processing of merchandise in
South Moon Under’s Distribution Center. Carefully follow the guidelines outlined in this section to expedite
processing and help prevent delay of payment, chargebacks, or return of goods to the vendor. South
Moon Under will not allow any unauthorized freight, insurance, handling, packing, or any other
miscellaneous charges on merchandise invoices.
1. Garment Packing/Product Marking (any article of clothing)
All apparel must contain a label that includes:
Fabric content
Country of origin
Size
Washing/Care instructions
Note: If you have any questions concerning placement of labels/care tags – contact Adam Sidell:
2. Carton packing instructions:
Pack only one purchase order in a carton. Do not mix purchase orders.
Bulk shipments:
Garments must be shipped in individual clear poly bags with sizes marked clearly on the
outside of the poly bag. Ship merchandise individually by size, color, and style (eaches).
Desirable quantities in each carton not to exceed 50 lbs.
South Moon Under tickets must be visible so size can be viewed through the individual
clear poly bags.
Ecommerce Shipments
Garments must be shipped in individual clear poly bags with sizes marked clearly on the
outside of the poly bag. Ship merchandise individually by size, color, and style (eaches).
South Moon Under tickets must be visible so size can be viewed through the individual
clear poly bags.
Permanent Samples shipments:
Garments must be shipped in individual clear poly bags with sizes marked clearly on the
outside of the poly bag. Ship merchandise individually by size, color, and style (eaches).
South Moon Under tickets must be visible so size can be viewed through the individual
clear poly bags.
Merchandise is to be packed by style:
a. Exceptions:
Footwear
Jewelry
Habitat/Home Goods
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Vendor Compliance, Routing and Ticketing Guide
Follow Merchant instructions on the purchase order. (If you have any questions concerning instructions
on the purchase order, please contact Pam Lieb: [email protected])
If you are mixing multiple styles in one carton (excluding exceptions above), they are to be
separated by paper or bagged by style.
All cartons must be properly labeled with the purchase order number and carton count.
Merchandise is to be packed so that goods are received in sellable condition.
Weight limit per carton – 50 lbs. or less (excluding footwear).
Insert a corrugated pad between the items and the top of the carton to protect against cutting
(excluding Footwear and Habitat).
No pins attached to garments
No cardboard collar form/shaper
No hangers
Tape/Seal all cartons. No staples are allowed on cartons. The Maximum weight is 50 lbs. per carton. Use
sturdy boxes. Fill cartons so that they do not collapse. If necessary, use filler (paper or bubble) so boxes
do not collapse. All Shipments must include a packing slip.
1. Carton/Ship Label Information:
a) All cartons received by South Moon Under must include the following information:
o Vendor Name
o Parent Company Name
o Packing Slip on outside of lead box
o Purchase Order Number noted on outside of box (via shipping label or handwritten)
o Shipping label with tracking information and carton weight
o # of cartons with shipment (i.e., 1 of 4, 2 of 4, etc.)
b) Example of what the packing slip should include:
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Vendor Compliance, Routing and Ticketing Guide
Invoice/Packing Slip Requirements
A. The following guidelines must be followed when preparing invoice/packing slip(s):
1. Each individual purchase order number must be invoiced separately and addressed to:
South Moon Under – Accounts Payable
183 Harry S. Truman Parkway, Suite 108
Annapolis, MD 21401
2. The Vendor is required to include a packing slip with each merchandise shipment received by
the South Moon Under Distribution Center.
3. A packing slip must be placed on the outside of the lead carton for each purchase order
shipped.
4. Ship to the address specified on South Moon Under’s purchase order.
B. The invoice/packing slip must include the following:
1. Vendor name and address
2. Carton # of total (i.e., 1 of 4, 2 of 4, etc.)
3. South Moon Under purchase order number
4. Total units sorted by style, color, size
5. Individual unit cost per style
6. Terms (Invoice only)
7. Total cost extension for each style (Invoice only)
8. Total dollar amount due (Invoice only)
9. Payment due date (Invoice only)
10. South Moon Under Department and Class number on invoice
C. Invoices must be mailed or emailed to:
South Moon Under – Accounts Payable
183 Harry S. Truman Parkway, Suite 108
Annapolis, MD 21401
Email address: [email protected].
All C.O.D. shipments will be refused upon delivery.
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Vendor Compliance, Routing and Ticketing Guide
Shipping Requirements
The guidelines for the delivery of merchandise to our Distribution Center are designed to facilitate the
quick and efficient receipt of merchandise while ensuring good dock management and reduced unloading
and processing time.
The below requirements MUST BE MET prior to delivery of merchandise unless otherwise approved by
the Director of Distribution Center. It is the vendor’s responsibility to ensure ALL these requirements have
been fulfilled in order to ensure smooth delivery and avoid chargeback fees.
Ship:
Bulk orders – South Moon Under – 511B Naylor Mill Road, Salisbury, MD 21801
Ecommerce Orders – South Moon Under – 511C Naylor Mill Road, Salisbury, MD 21801
Permanent Samples – South Moon Under – Attn: Adam Sidell – 183 Harry S. Truman Parkway,
Suite 108, Annapolis, MD 21401
Invoices – South Moon Under – Accounts Payable – 183 Harry S. Truman Parkway, Suite 108,
Annapolis, MD 21401
Only purchased samples that have a purchase order attached to them are eligible to use our UPS
account number when shipping product.
Any vendor samples that are not attached to a purchase order are not permitted to utilize our UPS
account number. Unauthorized use of South Moon Under’s UPS account number will result in a
penalty that is stated in the Vendor Compliance, Routing and Ticketing Guide.
The outside of all cartons received by South Moon Under must include the following information:
o Vendor Name
o Purchase Order Number
o Shipping label with tracking number
o Carton # of total (i.e., 1 of 4, 2 of 4, etc.)
o Carton weight
Carrier and Shipping Information
All Shipments: F.O.B. Destination, Bill Receiver meaning:
The Seller owns goods while in transit to South Moon Under.
The Seller is responsible for filing the claims for loss or damage of goods.
South Moon Under pays freight rate and takes responsibility for the goods when
it hits our dock.
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Vendor Compliance, Routing and Ticketing Guide
Carrier and Shipping Information (continued)
UPS Ground – Bill Receiver:
39 cartons or less ship UPS Ground Collect. Bill the Receiver.
Please contact warehouse managers for UPS Collect number –
Weight limit per carton – 50 lbs. or less
No Third-Party Billing
No declared value on inbound shipments
Approval for Air Shipments must be pre-approved prior to shipment via the Distribution Center
Management Team (who will confirm with the Merchant).
UPS Freight – Bill Receiver:
Greater than 600 lbs. and/or 40 cartons ship via UPS Freight Collect.
Lift Gate required on all freight deliveries
Habitat orders (candles/glassware) over 20 cartons ship via UPS Freight.
No Declared Value on inbound freight shipments
Freight Exceptions – Vendors shipping from zip code: 91798 – ship cartons via UPS
Ground – Bill Receiver.
International Origin Shipment:
All freight must be prepaid by the shipper, including duties and taxes, unless otherwise instructed
by the Merchant.
Improper use of South Moon Under’s UPS Account #: $500.00 per occurrence
Any use of South Moon Under’s UPS account number for shipping to any location other than
South Moon Under and its agents is strictly prohibited. Vendors will be charged back for any
fees due to improper use of our account in addition to the $500 per occurrence fee.
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Vendor Compliance, Routing and Ticketing Guide
Merchandise Return Policy
It is South Moon Under’s option to refuse or return merchandise to the vendor if the shipment is received
prior to start ship date, after In-DC cancel date, or indication of Social Compliance violations.
South Moon Under reserves the right to return merchandise under any of the following conditions:
a. Received prior to “start ship date” or after “In-DC cancel date”
b. Shipped in a way not in strict compliance with this purchase order
c. Arrives not as ordered or sampled
d. Shipped with fabric, or manufacturing defect, or fit issue (South Moon Under is not responsible for
warehousing defective merchandise.)
e. Incomplete shipments
f. Substitutions
g. Shipped wrong size scale
h. Overages – will be shipped back to vendor and charged round-trip shipping expense.
i. Social Compliance Violations
The Vendor shall provide South Moon Under with a return authorization number (RA#). If vendor fails or
refuses to provide South Moon Under with such RA# within 14 business days after the date of the receipt
or notification, the vendor agrees to the disposal of merchandise without payment to the vendor.
All receipts of defective items will be returned to the vendor at full cost, including any duty, taxes, and
freight expenses.
Non-Compliance Guidelines
Merchandise must be prepared and shipped in accordance with the instructions in this guide.
Shipments not in conformance with these instructions may be refused and or returned at the
vendor’s cost and be charged a standard administration fee according to the schedule.
A vendor non-compliance document will be generated by the Vendor Compliance Manager at the
Distribution Center. The document will detail the vendor’s non-compliance to this routing guide for
reference.
Fees contained in this document may be deducted from the current invoice or future invoice.
Refusal shipping fees will be deducted from the invoice and/or from the shipper’s UPS account
via refusing charges (will include inbound and return shipping fees).
Statute of Limitations for Contesting Chargebacks and Shortages – 60 Days. Expenses incurred
due to violation of the instructions in this routing guide will be paid by the vendor in the form of
chargebacks summarized in the chart on page 18. All chargebacks will be documented and
communicated to the vendor in detail. Vendors must respond in writing within sixty (60) days of
the chargeback date if there are any questions.
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Vendor Compliance, Routing and Ticketing Guide
South Moon Under will not address questions on chargeback fees that exceed 60 days from the date that
the order was received at the Distribution Center. We will not be held responsible for shortages or
chargeback claims that are over 60 days old.
South Moon Under’s Chargeback Schedule
South Moon Under Chargeback Schedule
Nature of Violation Fee* Per Unit/Purchase Order
Non-Approved Early 1-5 business days of start ship date $50.00 Admin Fee 5% short pay on cost of
invoice
Non-Approved Early up to 6-14 business days of start ship date $50.00 Admin Fee 10% short pay on cost of
invoice
Early shipments received in excess of 15 business days will be
refused. $50.00 fee per carton
Late shipments approved by Merchant $50.00 Admin Fee 20% short pay on cost of
invoice
Non-Approved late shipments will be refused. $50.00 fee per carton
Charge refusals for Domestic and International Shipments $50.00 Admin Fee
Failure to ship earrings on SMU cards or place fasteners as
indicated in our Vendor Compliance, Routing and Ticketing
Guide
$50.00 Admin Fee $0.20 per unit
Packing slip not attached to outside of lead carton $50.00 Admin Fee
No packing slip included with order $50.00 Admin Fee
Shipping via incorrect carrier – unless approved by Distribution
Center Manager/Merchant Buyer or by Director of the
Distribution Center
$50.00 Admin Fee
Declared Value charges $50.00 – plus freight
expense
Shipping to incorrect address $50.00 Admin Fee
Unauthorized use UPS Inbound collect # $500.00 per occurrence
Short/Extra shipments (over the +/- 5% in total quantity of style) $50.00 Admin Fee $0.20 per unit
Not adhering to South Moon Under Vendor ticket guideline $100.00 Admin Fee
Air shipment not approved by Distribution Center
Management/Merchant $100.00 per occurrence
20% short pay on cost of
invoice
Shipping multiple purchase orders in one carton $100.00 Admin Fee
Incorrect size run received $100.00 Admin Fee
Shipping on hangers $50.00 Admin Fee $0.20 per unit
Shipping with vendor tags attached $50.00 Admin Fee $0.20 per unit
Mis-tickets $50.00 Admin Fee $0.20 per unit
Permanent samples received not pre-ticketed $50.00 Admin Fee $0.20 per unit
*All applicable fees will be deducted from current or future invoices.
Note: In the event of “natural disasters,” some of the above chargeback fees will be taken into
consideration and may not apply.
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Vendor Compliance, Routing and Ticketing Guide
Tagging/Ticketing Guidelines
Label Information – Adam Sidell/Technical Design
Pre-ticket Information – Ticket Processor
South Moon Under Retail Ticket/Label Placement Instructions
Retail Ticketing – Floor Ready
Product
Category Item Placement Instructions Ticket Format Ticket Application
Accessories
Bags/handbags Loop fastener should be used to secure tickets. Place loop around the handle or clasp on outside of bag.
hang tag
3-inch clear loop fastener; if necessary, use 5-inch clear loop fastener
Belts Loop fastener around the buckle of belt; affix label around fastener.
rattail label 3-inch clear loop fastener
Gloves Gloves should be secured together and hang tag secured with a small bullet/Swiftach
® in vendor
label on inner wrist. hang tag
1-inch Swiftach®
(short Swiftach®)
Hair Accessories
Head bands – loop fastener around band. rattail label 3-inch clear loop fastener
Ponies – place sticky label on bottom of package away from vendor barcode. If not possible, place label vertically on the side of the packaging.
1.5x1.09 square sticky label
Hats
Hats should be ticketed on the label located in the back of the hat. If not able to ticket in that location, then ticket on the inside back so ticket can be tucked in.
hang tag 1-inch Swiftach
®
(short Swiftach®)
Bracelets Place loop fastener through link in chain near the clasp. (If unable to place loop/fastener through a link, place loop/fastener around chain).
rattail label 3-inch clear loop fastener/super circle
Cuffs
Place sticky label on the inside of the cuff if it is wide enough to fit. (If sticky label will not fit on cuff properly, contact merchant for ticketing instructions.)
1.5x1.09 square sticky label
Necklaces Place loop fastener through link in chain near the clasp. (If unable to place loop/fastener through a link, place loop/fastener around chain.)
rattail label 3-inch loop fastener/super circle
Earrings Affix sticky label on center back of earring card underneath the stud/dye cut of earring card.
1.5x1.09 square sticky label
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South Moon Under Retail Ticket/Label Placement Instructions
Retail Ticketing – Floor Ready
Product
Category Item Placement Instructions Ticket Format Ticket Application
Perfume Place sticky label on the back of perfume packaging. If it does not fit on the back, then place on the bottom of packaging/bottle.
1.5x1.09 square sticky label
Rings Loop fastener around ring, apply rattail label. rattail label 3-inch clear loop fastener/ super circle
Scarves Scarves should be ticketed on the label located on the edge of the scarf.
hang tag 1-inch Swiftach®
Shoes Boxed
Tag the shoe box on the end of the box that is displaying the vendor size, color, style. Place label on the left side edge of the box under the bottom of the lid so all info can be viewed. (Do not place over or near existing barcodes.)
1.5x1.09 square sticky label
Shoes Out of Box, sandals, flip-flops
Join right and left shoe with loop fastener along with vendor hang tag. Connect loop to shoes so they stay as one unit. (Do not place over or near existing barcodes.)
1.5x1.09 square sticky label affix to vendor label
5-inch clear loop fastener/super circle to secure pair together
Socks Place ticket on the upper-left corner of packaging. If vendor sizing is on the left corner, affix sticky label under size.
1.5x1.09 square sticky label
Sunglasses Place label on the right arm prior to bend in ear. rattail label
Sunglass Case/Box
Carded glasses – place label on back lower-right bottom of the card.
1.5x1.09 square sticky label
Tights/Hosiery Place label on the front top-left side of the package.
1.5x1.09 square sticky label
Wallets Place hang tag inside compartment of wallet so it is visible when opened.
hang tag
Watches Loop fastener around buckle/link, then affix rattail label to fastener.
rattail label 3-inch clear loop fastener/super circle
Watch boxes/ packaging –place sticky label on bottom left corner.
Place sticky label on bottom-left side of box/packaging.
1.5X1.09 square sticky label
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South Moon Under Retail Ticket/Label Placement Instructions
Retail Ticketing – Floor Ready
Product
Category Item Placement Instructions Ticket Format Ticket Application
Apparel
Blazers/Jacket
Attach ticket onto vendor label in back of neck. If no label in back of neck, attach ticket in the seam at the center back of neck. If product may be damaged by ticketing at back of neck in any way, contact the merchant for further instructions.
hang tag 3-inch clear Swiftach
®
Blouses/Tops/ Knits
Attach ticket onto vendor label in back of neck. If no label in back of neck, attach ticket in the seam at the center back of neck. If product may be damaged by ticketing at back of neck in any way, contact the merchant for further instructions. Ticketing in wearer's left armhole is acceptable.
hang tag 3-inch clear Swiftach
®
Denim pants Attach tickets in wearer's top-left seam near waist band.
hang tag 3-inch clear Swiftach
®
Dresses
Attach ticket onto vendor label in back of neck. If no label in back of neck, attach ticket in the seam at the center back of neck. If product may be damaged by ticketing at back of neck in any way, contact the merchant for further instructions.
hang tag 3-inch clear Swiftach
®
Bras, Lingerie, panties, slips
Place ticket in vendor label. If no vendor label, ticketing in wearer’s left armhole is acceptable.
hang tag 3-inch clear Swiftach
®
Boxed Lingerie Place sticky label on the bottom-right side of the packaging. If vendor SKU is on the right side, place label on bottom-left side.
1.5x1.09 square sticky label
Affix on bottom of packaging/box
Outerwear
Attach ticket onto vendor label in back of neck. If no label in back of neck, attach ticket in the seam at back of neck. If product may be damaged by ticketing at back of neck in any way, contact the merchant for further instructions.
hang tag 3-inch clear Swiftach
®
Pants Attach tickets in wearer's top-left seam near waist band.
hang tag 3-inch Swiftach®
Shorts Attach tickets in wearer's top-left seam near waist band.
hang tag 3-inch Swiftach®
Skirts Attach ticket in vendor tag inside skirt. hang tag 3-inch Swiftach®
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South Moon Under Retail Ticket/Label Placement Instructions
Retail Ticketing – Floor Ready
Product
Category Item Placement Instructions Ticket Format Ticket Application
Sweaters/Knits
Attach ticket onto vendor label in back of neck. If no label in back of neck, attach ticket in the seam at back of neck. If product may be damaged by ticketing at back of neck in any way, contact the merchant for further instructions. Ticketing in wearer's left armhole is acceptable.
hang tag 3-inch Swiftach®
Swim 1piece/2piece
Attach ticket in same spot that vendor tickets are affixed.
hang tag 3-inch Swiftach®
Cover ups (swim)
Attach ticket in same spot that vendor tickets are affixed.
hang tag 3-inch clear Swiftach
®
Habitat
Candles Place sticky label on bottom of packaging. If it does not fit on bottom, then place on the side of the package not covering vendor barcode.
1.5x1.09 square sticky label
Candles boxed Place sticky label on bottom of packaging. If it does not fit on bottom, then place on the side of the package not covering vendor barcode.
1.5x1.09 square sticky label
Frames Place sticky label on the front glass portion of the frame, bottom-right side.
1.5x1.09 square sticky label
Swell bottles Place sticky label vertically on the side of the swell packaging near the seam at the bottom of the packaging, not near vendor barcode.
1.5x1.09 square sticky label
Books, notebooks, journals organizers
Place sticky label on the back of the merchandise, bottom-right side of packaging. If vendor barcode is on the right side, then place on bottom-left side.
1.5x1.09 square sticky label
*Swiftach® is the brand for Avery Dennison
® fastening system.
Remove all vendor tags (with the exception of swim and non-boxed footwear).
All vendor MSRP (Manufacturer’s Suggested Retail Price) tags are to be removed.
19 | P a g e South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
Sample Ticketing
Accessory/Footwear sample ticketing:
20 | P a g e South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
Accessory/Footwear sample ticketing:
21 | P a g e South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
Accessory/Footwear sample ticketing:
22 | P a g e South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
Apparel sample ticketing:
23 | P a g e South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
Apparel sample ticketing:
24 | P a g e South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
Habitat/Home Goods sample ticketing:
25 | P a g e South Moon Sales, Inc.
Vendor Compliance, Routing and Ticketing Guide
Jewelry sample ticketing: