Ozzie RiveraDirector of Community Engagement

Hector HernandezExecutive Director of Housing Opportunity Center

Southwest Solutions5716 Michigan AvenueSuite 3000Detroit, MI 48210Phone 313.481.3100

Southwest Counseling Solutions5716 Michigan AvenueSuite 3000Detroit, MI 48210Phone 313.481.3100

Southwest Housing Solutions1920 25th StreetSuite ADetroit, MI 48216 Phone 313.841.3727

Southwest Economic Solutions3627 West VernorDetroit, MI 48216Phone 313-841.9641

Community Engagement5716 MichiganSuite 2400Detroit, MI 48210313.481.3100

www.swsol.org

Lenora Hardy-FosterExecutive Director of Southwest Solutions Administrative Services Organization

John Van CampPresident of Southwest Solutions

Joseph TardellaExecutive Director of Southwest Counseling Solutions

Bob O’BrienSenior Vice President for Development and Public Affairs

Timothy ThorlandExecutive Director of Southwest Housing Solutions

Housing and Real Estate DevelopmentConstruction and renovation of single and multifamily residences and commercial real estate development• $125M in development completed• 26 multistory historic buildings renovated for residential and/or commercial use • Completed the $8M, 39-unit Mack-Ashland supportive housing project, which includes 6,000 sq. ft. of retail space, on the east side• Completed the $6.7M, 32-unit Scotten Park Townhomes project in Mexicantown• Acquired, renovated and sold 150 REO single-family homes (donated by banks) that were vacant and are now owner-occupied• Acquired St. Anthony Church in Mexicantown, leased part of the space, developing a rehab plan• Advanced Vista Partnership, an ambitious, resident-driven 20-block development project around the Vernor-Bagley corridors• Neighborhood Beautification Day drew 200 volunteers who beautified eight sites in southwest Detroit• Advanced community organizing efforts around park redevelopment, public safety and block club building• Began construction of Veterans Park at Piquette Square

Property ManagementExperienced team of specialists familiar with all aspects of property management, compliance, and reporting

• Manage 671 apartment units that we rent to low and moderate-income families and individuals• Leased all 39 apartment units of new Mack-Ashland project ahead of schedule• Leased all 32 units of Scotten Park Townhomes development on schedule• Designated a NeighborWorks Green Organization for excellence in sustainable housing and business practices• 140,000 sq. ft. of retail space developed and/or managed• 97% occupancy of our commercial lease space• Added four AmeriCorps members for 2014

Michigan Lending SolutionsCommunity-based lender offering unique and quality loan products for home mortgage and home improvement• Provided financing to 30 new homeowners in Detroit over in 2013• Launching a home improvement program with Vanguard and the Kresge Foundation to eliminate blight and increase home values in North End neighborhood

• Provided foreclosure mitigation counseling to 580 families in 2013 and helped keep 358 in their homes directly and/or through referrals; the success rate far exceeds the national average• Provided first-time home-buyer counseling to 123 families; 42 bought homes • Our Center for Working Families (CWF) site is a national model in achieving successful outcomes; 438 CWF clients (86% all CWF clients) received at least two CWF services; 115 individuals were placed into employment• Provide financial counseling to 270 individuals; 118 improved their net income (44%); 88 improved their net worth; 71 improved their credit scores• Through the Chase Family Neighborhood Initiative, 45 parents at Maybury and Harms elementary schools participated in financial literacy classes • For Earn and Learn, 304 participants completed work readiness training; 506 completed occupational training; 261 were placed into subsidized employment; 236 into unsubsidized employment• Detroit GreenWorks Solutions graduated 52 individuals from green jobs training • Homeless Veterans’ Reintegration Program (HVRP) served 73 veterans and assisted 26 of them to find employment• Green Deconstruction Project deconstructed 25 homes and produced 35 jobs.• Adult Learning Lab enrolled 266 persons in Adult Basic Education (ABE), GED preparation and ESL classes; 122 participated in ESL, 138 in GED; 13 individuals achieved their GED• ProsperUS Detroit has graduated 125 aspiring business-owners from entrepreneurial-training classes• Community Learning Partnership brought together 20 community-based and academic organizations to provide students an educational pathway to become community leaders and change agents

• Southwest Solutions and all its subsidiaries, including taxable and nontaxable, have achieved clean unqualified audit opinions for more than 20 consecutive years• Our staff of more than 340 is quite diverse: one-third African-American; one-fourth Latino; 5% Arabic or Asian; 20% bilingual (English/Spanish) • Raised about $5M in private funding in 2013, representing 12.5% of total revenue

• HOUSING AND REAL ESTATE DEVELOPMENT • PROPERTY MANAGEMENT • MICHIGAN LENDING SOLUTIONS

Southwest Housing Solutions is a leader in the planning, development and management of commercial property and of affordable housing for low and moderate-income residents, including homeless veterans and people with disabilities. Our mission is to revitalize our community through collaborative, innovative and high-quality projects.

SOUTHWEST HOUSING SOLUTIONS

• ADULT LEARNING LAB • CHASE FAMILY NEIGHBORHOOD INITIATIVE • CENTER FOR WORKING FAMILIES • DETROIT GREENWORKS SOLUTIONS • EARN AND LEARN • FORECLOSURE INTERVENTION COUNSELING • GREEN DECONSTRUCTION PROJECT • HOMEBUYER EDUCATION • HOMELESS VETERANS’ REINTEGRATION PROGRAM (HVRP) • PROSPERUS DETROIT

Southwest Economic Solutions empowers individuals and families to improve their economic prospects in many ways. We help those we serve buy and keep their homes, reach financial stability, access income supports, develop educational, employment and entrepreneurial opportunities, build wealth and move up the economic ladder.

SOUTHWEST ECONOMIC SOLUTIONS

Administrative Services Organization (ASO) supports the overall corporate activities of Southwest Solutions; manages the financial activities of the organization and its subsidiaries; operates and manages human resources, fund development and public relations; and maintains and supports our information technology infrastructure.

Community Engagement creates and strengthens collaborations with residents and organizations to solve problems in our community related to a broad range of quality of life concerns, including education, public safety, diversity, youth development, cultural vibrancy, and more. Community Engagement staff provide support for many programs, including Celebrate Southwest!, Community Learning Partnership, Neighborhood Beautification Day, Partnership for Youth, Partnership for Community Schools model, and Vista Partnership.

COMMUNITY ENGAGEMENT

ADMINISTRATIVE SERVICES ORGANIZATION

• ADMINISTRATIVE MANAGEMENT • FINANCE AND ACCOUNTING • FUND DEVELOPMENT AND PUBLIC AFFAIRS • HUMAN RESOURCES MANAGEMENT • TECHNOLOGY MANAGEMENT

2013 ANNUAL REPORT

Empowering People.

Improving Community.

ADULT COUNSELING SERVICES

3,000 CHILDREN, YOUTH AND FAMILIES

1,300 COMMUNITY ENGAGEMENT

5,000EARLY CHILDHOOD AND

SCHOOL BASED SERVICES

10,000 SOUTHWEST ECONOMIC SOLUTIONS

2,700 SUPPORTIVE HOUSING

1,500 TENANTS HOUSED

1,500 VETERAN SERVICES

1,000

INCOMECareLink and ConsumerLink Networks 10,116,689 REO Program Revenue 6,764,043 Detroit-Wayne County Community Mental Health Board 3,489,864 US Department of Housing and Urban Development Grants 1,342,983 Foundation Grants & Other contributions 1,759,320 Other Grants 2,074,271 Miscellaneous Grants and Revenues 375,422 Developer Fee Income, Consulting, & Architectural Services 62,636 Juvenile Justice 1,777,178 Rental Activity 304,676 Property Management Fees 628,542 State of Michigan 224,477 Federal Grants 2,430,516 Charitable Contributions 1,052,417 Program Revenue 2,405,042 Patient and Other Service Revenue 640,384 Loss on Investments (108,006)City of Detroit Grants 130,786 Other 629,154

Total Revenues 36,100,394

EXPENSES Salaries and Wages 13,328,061 Fringe Benefits 4,101,150 Program Expenses 17,191,845 Administrative Expenses 4,975,670

Total Expenses 39,596,726

INCREASE (DECREASE) 1,919,685IN NET ASSETS

TEMPORARY RESTRICTED NET ASSETS Temporary Contributions 3,333,349 Released from restriction (5,442,466)

Net (2,109,117)

Seth LloydChairperson

Olga StellaChairperson

David IppelChairperson

Based on unaudited financial statements

SOUTHWEST SOLUTIONSSeth Lloyd, ChairpersonDuane M. Lewis, Vice-Chairperson Mary Zatina, SecretaryDavid A. IppelEugene W. KuthyJanet LawsonArmando OjedaDaniel M. ShareOlga StellaC. E. VeeckJerome L. WarfieldDeWayne Wells

SOUTHWEST COUNSELING SOLUTIONSDavid A. Ippel, Chairperson Stephanie Miller, Vice-Chairperson Doris Patrick,SecretaryCatherine Mancina Baldwin Roberta DavisRobert HoeyJessica LangeKizzi MontgomeryMonica NavarroDorothy PughJose Reyes, Jr.Michelle Tanzey

SOUTHWEST HOUSING SOLUTIONSOlga Stella, ChairpersonGehad H. Alawan, Vice-Chairperson Dennis R. Quinn, Asst. Vice-President Paola AyalaKathryn BrennanSharon DolenteJuanita HernandezVanessa JohnsonSteve KosudaLisa NuszkowskiShani PennQuanTez PressleyDorlester SharpTyrie Turner

EXECUTIVE STAFFJohn Van Camp, President

Lenora Hardy-Foster, Executive Director of Administrative Services Organization

Joseph Tardella, Executive Director of Southwest Counseling Solutions

Timothy Thorland, Executive Director of Southwest Housing Solutions

Bob O’Brien, Senior Vice President for Development and Public Affairs

Hector Hernandez, Executive Director of Southwest Economic Solutions

Ozzie Rivera, Director of Community Engagement

• ADULT COUNSELING SERVICES • CHILDREN, YOUTH AND FAMILIES • EARLY CHILDHOOD AND SCHOOL BASED SERVICES • SUPPORTIVE HOUSING • HOUSING RESOURCE CENTER

Adult Counseling Services Provides counseling, medication monitoring, support groups, supportive employment, supportive housing, advocacy, and a homeless drop-in center

Southwest Solutions is nationally recognized as a model of comprehensive community building. We are a leading provider of human services, housing and economic development, and resident engagement. We are dedicated to excellence, innovation, efficiency and collaboration in every aspect of our organization. We have been honored with many awards and significant acclaim, including being named “Best Managed Nonprofit” by Crain’s Detroit Magazine and receiving a “Reinventing Michigan” award from Gov. Rick Snyder. We invite you to stand with us as we work with others to improve the lives of children, youth, families and adults in Detroit.

− Seth Lloyd, Chairperson of the Southwest Solutions’ Board

Southwest Counseling Solutions encompasses a broad range of programs for children, youth, adults and families. All these programs provide services that enable and empower individuals and families to change their lives toward a healthier and more hopeful future. In each of our Centers of Excellence, Southwest Counseling Solutions is recognized as an experienced leader, delivering proven and effective results.

• Served 2870 adults with severe and persistent mental illness with recovery-focused counseling• 86% of our adult outpatient clients have annual incomes less than $10,000• Access processed 4407 requests of which 1776 received services with our agency and 460 were referred to other organizations• Client satisfaction with services is 95%• Assertive Community Treatment (ACT) served 60 consumers; 44% improved on or achieved personal goals; hospitalization was reduced by 53%• Go-Getters homeless drop-in center served 54 adults a day• Served 81 adults in Developmental Disabilities Services program• Supports Coordination program assisted 754 clients, providing $600,000 in free medication, and signing up 300 consumers for Medicaid and 140 for the Adult Benefit Waiver • Healthy Solutions helped 141 consumers lead healthier and more active lives • Supported Employment program helped 55 persons find work • Permanent Supportive Housing program helped 45 former AFC residents Mental Health First Aid provided training to 40 participants• Mental Health First Aid provided training to 40 participants

Children, Youth and FamiliesProvides individual and family services for children and youth with serious emotional disorders and serves adjudicated youth in partnership with Wayne County Juvenile Court, schools and agencies

• Provided 580 children individual and family counseling in 2013• 68% families in counseling achieve their self-defined goals• Children made significant gains in functioning at home, school and the community; and experienced significant decreases in depression and self-harmful behavior • Served 67 youth in Cornerstone program that helps youth transition to adulthood; 64% improved in their personal therapeutic goals• Juvenile justice program served 262 youth referred by juvenile court• Provided Wraparound services to 105 youth and 14 of those families graduated from the program• Serious Emotional Disturbances Waiver (SEDW) program served 19 children and youth; two adoptions were finalized, one child was reunited with birth parent, and three families completed the program• Served 91 families in Developmental Disabilities Services program• Early Childhood Mental Health served 57 families with 78% of the children served improving on behavioral problems

Early Childhood and School Based ServicesHelps children and parents improve reading, writing, and language skills, while teaching parents to become full partners in educating their children; provides free training and resources to parents and caregivers so that they can prepare children to be “ready to learn” for school; provides school-based services that focus on the whole child or youth and remove barriers to promote student success

• Our Early Learning Communities (ELC) hubs registered 4799 participants and provided training and support to 2303 parents and childcare providers, impacting 7,250 children (birth to kindergarten)• Provided 922 ELC events to promote healthy early childhood development (ECD) (including ECD, play and learn groups, nutrition and healthy lifestyle series, various workshops, network meetings, parent café sessions and family events)• 80 caregivers reached Level 10 (the highest recognized level) in our ELC program in 2013• English Language Learners Program worked with 72 families in four elementary schools in southwest Detroit • Great Parents Great Start served 56 families, providing ten home visits to each• Started Community Schools model in eight Detroit Public Schools• Partnership for Youth gathered 39 partners to support youth programming; provided 2461 rides through Youth Transit Alliance; 130 youth workers trained in the Child and Youth Care Basic Course

Supportive HousingProvides permanent housing and support services to homeless individuals, families, and veterans and assists those at risk of homelessness

• Helped 1101 chronically homeless persons and families obtain housing in past eight years, including 127 in 2013• Provided outreach to 810 homeless individuals and families• 94% of those helped into housing have remained in permanent housing for more than six months• Provided support services to 269 formerly homeless veterans at Piquette Square and to 280 other formerly homeless individuals who now have housing• 92% of the Piquette veterans report they are “significantly better off” since they moved in; half have participated in a job readiness program; one-fifth obtained employment; 20 enrolled in school to pursue a degree• Supportive Services for Veteran Families (SSVF) program served 736 individuals; provided rapid rehousing services to 489 and homelessness prevention services to 247; one-third of the veterans helped by SSVF are veterans who have returned from the Iraq and Afghanistan conflicts; 94% of those served have a household income below 30% of Area Median Income (AMI)

SOUTHWESTECONOMIC SOLUTIONSArmando Ojeda, Chairperson Joseph Ritok, Secretary Ahmad EzzeddineLuis GarciaSteve Kosuda QuanTez Pressley Mary Seraphinoff

SOUTHWEST COUNSELING SOLUTIONS

PEOPLE WE IMPACTED IN 2013

Armando OjedaChairperson