sow templates
TRANSCRIPT
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ATTACHMENT 1
SAMPLE STATEMENT OF WORK ("SOW")
This Sample Statement of Work is a sample provided for your information only
THIS STATEMENT OF WORK (this "SOW") is entered into by and between the undersigned Buyer and Service
Provider pursuant to the Project Services Agreement (the "Agreement") governing the following Project:
Elance Project ID:
Elance Project Name:
All capitalized terms not defined in this SOW have the meanings given to such terms in the Agreement, unless the
context requires otherwise. The information in this SOW shall be considered Confidential Information under the terms
of the Agreement.
1. Project Description
Insert details describing Project not previously entered on the Site
2. Key Assumptions
Insert detailed assumptions necessary to the Project, including configuration, application customization, infrastructure
3. Scope of Services
List the specific features, functions, capacity, performance, and qualities required in the Work Product, any
exceptions, and any that are prohibited.
4. Milestone Deliverables
The Business Terms contains a maximum of five Milestone Deliverables (four plus final delivery and payment equals
five). Here state details describing each of the five deliverables not previously entered in the Milestone Deliverables.
Elance will not support more than five Milestone Deliverables for Milestone Escrow payments. Nevertheless, this
SOW section can break down the Milestone Deliverables into sub-deliverables. Tables containing potential
Milestones and Sub-Milestones and the associated Milestone Deliverables are appended to this Template SOW as
Attachment 2 for your information.
5. Duration of Services
Provide details for the project schedule and resource plan agreed upon to achieve project milestones. Project start
and end dates should be clearly define.
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6. Acceptance
Here insert any acceptance criteria and methodology if different from the Business Terms
7. Change Control
Here insert any change control methodology. Example:
8. Compensation
8.1 Fees
Insert fee details (time and materials/fixed fee) and total budget agreement. Insert agreed hourly rates for project
work outside of scope.
8.2 Expenses
Insert details for reimbursable expenses, invoicing cycle and budget.
8.3 Remittance
Invoicing will be performed via the Elance system for accepted hours, milestones, and deliverables. Inquiries
regarding invoices for this SOW should be addressed to:
Insert contact details
ATTACHMENT 2
SUGGESTED MILESTONES AND SUB-MILESTONES AND DELIVERABES
BY TYPE OF PROJECT
These Suggested Milestones and Sub-Milestones are samples provided for your information only
Categories Milestones Deliverables
Logo Package
Start Fee (upfront payment)
Questionnaire Submission Completed Questionnaire
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Concept Selection Concept Document
Final Revision Selection Revision Document
Brochure Package
Start Fee (upfront payment)
Questionnaire Submission Completed Questionnaire
Proposal Selection Proposal Document
Concept Selection Concept Document
Final Revision Selection Revision Document
Order Completion Source Files and Feedback
Website Package
Start Fee (upfront payment)
Questionnaire Submission Completed Questionnaire
Proposal Selection Proposal Document
Style Selection Concept Document
Final Mockup Selection Revision Document
Final HTML Test Beta Version
Order Completion Source Files and Feedback
The following describe sample milestones and deliverables for hypothetical Logo Packages, Brochure Packages, and
Website Packages:
Categories Milestones Deliverables
Design
Start Fee (Upfront Payment)
Analysis Analysis Document
Concept Phase Concept Document
revision Cycle Revision Document
Project Completion Source Files and Feedback
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Websites
Start Fee (Upfront Payment)
Business Objectives Business requirement Document
System Analysis High Level Design Document (HLD)
Low Level (Technical) Analysis Low Level design Document (LLD)/ Software Requirement Specification Document (SRS)
Database Design Entity Relationship Diagram (ERD)
User Interface Design User Interface
Coding/Implementation
Unit Testing
Integration Testing Beta Version
User Acceptance Testing
Project Completion Source Files and Feedback
Programming
Start Fee (Upfront Payment)
Business Objectives Business requirement Document
System Analysis High Level Design Document (HLD)
Low Level (Technical) Analysis Low Level design Document (LLD)/ Software Requirement Specification Document (SRS)
Database Design Entity Relationship Diagram (ERD)
Prototyping Screen Behaviors
Coding/Implementation
Unit Testing
Integration Testing Beta Version
User Acceptance Testing
Project Completion Source Files and Feedback
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The following describe sample milestones with more detailed sub milestones and timelines for hypothetical design
projects:
Milestone Design / Feedback Time (days) Deliverables
Order Places with Start Fee Same Day Order Confirmation
Project manager sends Questionnaire Same Day Questionnaire
Buyer sends completed Questionnaire, along with accompanying copywriting and images
2 Completed Questionnaire
Project manager sends Provider Proposals
2 Proposals
Buyer Chooses Provider based on matching Proposal
2 Proposal is chosen
Provider creates Homepage concepts 3 Homepage Concepts sent as .jpg thumbnails
Buyer provides feedback on Homepage
2 Request changes to layout, colors, etc
Provider send Homepage revisions 2 Revisions sent as .jpg thumbnails
Buyer agrees on Homepage Design 1
Provider creates Inner Page Concepts 2 Inner Page Concepts sent as .jpg thumbnails
Buyer provides feedback on Inner Page
Request changes to layout, colors, etc
Provider sends Inner Page Revisions 2 Revisions sent as .jpg thumbnails
buyer agrees on Inner Page design 2
Repeat above Inner Page design as necessary, inserting final copywriting and images
Provider creates pages in HTML 3 HTML created and loaded to demo URL
Buyer provides feedback on HTML's look and feel, navigation
2 Request changes to layout, colors, etc
Provider sends HTML Revisions HTML revised and loaded to demo URL
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Repeat above HTML revision steps as necessary
Buyer accepts final HTML revisions 2
Provider Invoices Buyer 1 Remainder of order price is charged
Provider submits files to Buyer Same Day HTML files sent to Buyer
Buyer leaves feedback ratings 1