speaking skills: preparation sources: guffey ch. 15, thill/bovee ch. 13, diresta ch. 6, miller “be...
TRANSCRIPT
Speaking Skills: Preparation
Sources: Guffey Ch. 15, Thill/Bovee Ch. 13, DiResta Ch. 6, Miller “Be Heard The First Time,” Gallo, “10 Simple Secrets of the World’s Greatest Communicators,” Halpern “Leadership Presence,” Fugere “Why Business People Speak Like Idiots,” and Margaret Keys Communication
“I’ve seen a lot of guys who are smarter than I am and a lot who know more about cars. And yet I’ve lost them in the smoke. Why? Because I’m tough? No… You’ve got to know how to talk to them, plain and simple.”
Lee Iacocca
Identifying Your Purpose
What you want audience to believe, remember, or do
Aim all parts of talk toward purpose Repeat, be redundant, use variations
Audience analysis – why should they listen?
Audience Analysis
See Class Calendar Resources Speak to all personality types:
N --> long-term implications
S --> scenarios/details
T --> facts
F --> emotions/relationships
Discussion:Communication Matters
Presentations with Something for EveryoneWhat are some strategies
for reaching the various types of learners?• Visual• Auditory• Kinesthetic
Speech Outline
INTRODUCTION Attention grabber Preview (transition)
BODY Main point 1 (transition) Main point 2 (transition) Main point 3 (transition)
CONCLUSION summarize main points
Introduction: Components
Attention grabber Introduce topic Preview main points Goals:
link audience to you plant your message
Attention Grabber
Goal: get audience listening and involved
Capture attention Establish credibility
your position, expertise, knowledge, qualifications, self-confidence
Eye contact
10 Attention Grabbers
1) A promiseBy the end of this presentation, you will be able to . . . .
2) DramaTell a moving story (personal/anecdotal)Describe a serious problem
3) Startling statement/surprising actionShock appeal
4) QuestionsInvolve the audience, use rhetorical questions.
10 Attention Grabbers
5) QuoteWeave quote into your topic
6) Demonstrations Include member of audience.
7) Samples/gimmicksAward prizes, pass out samples.
8) VisualsVariety; well designed
10 Attention Grabbers
9) Self-interest Describe world as audience
sees it “What’s in it for me?”
10) HumorNot jokes,
Self-depreciating best
Relaxes audience
Creates a connection
Body of Your Presentation
Develop two to four main points. Streamline your topic,
summarize its principal parts Arrange the points logically:
chronologically most important
to least by comparison
and contrast
Discussion: Communication Matters
No Trumpets or Bugles How can the ‘speaker’s transcript’
improve the content of your speech? How do you introduce emotional
content?
Body of Presentation Make it memorable
Simplicity Repetition Visual wording
paint a word picture Verbal wording
onomatopoeia Metaphors – create connections Stories (make a point tell a story)
Don’t be boring!
Discussion: Communication Matters
Why Business People Speak Like IdiotsHow can “the bullfighters guide” help
you prepare a better speech?What made Winston Churchhill’s
“We Shall Fight on the Beaches” speech as effective today as in 1940?
Transitions
Use “bridge” statements between major points
I’ve just discussed X;
now I will explain Y Use verbal signposts:
however, for example, first, etc. If you think you’re overdoing signposts/
transitions; you’ve got it right!
Conclusion Review your main points Provide a final focus (connect dots)
how can audience use information why you have spoken what should audience do
End on a positive note End on time Question-and-answer period
Answering Questions Anticipate questions
prepare for most likely questions Thank the questioner
and/or compliment the question Understand the question
paraphrase/repeat if needed Do not digress Be honest, don’t BS if don’t know answer
you’ll research answer “…outside the scope of this research”
Control interchanges Use last question to summarize