spm™ general solution overview powerpoint

Solution Overview:Selection Process Management ™

MSH Group is a multi-discipline solutions partner in Human Resources, Technology & Business Transformation. We believe that convergence of technology and the demands of the next generation workforce require an evolution in your Human Resources and Information Technology organizations.

The members of our consulting teams possess experience across diverse industries and as former leaders and professionals in global organizations. Our average consulting industry experience is 20 years and covers nearly 15 industries.

We employ nearly 25 management consultants and 20 SPM consultants across our 3 divisions and offices in the US, India, Venezuela and Panama.

We use strategic insight, optimized solutions, and a collaborative approach to help those who have achieved success reach even higher.

We are the trusted advisors of leading corporations across all major industries, and we have pioneered the art of driving value creation.

At MSH Group, we know that sustained success comes from the perpetual desire to be better. We’ll help develop and execute strategies that will transform your traditional cost centers into a competitive advantage and help your organization reach its highest potential.

We do this through:

Industry-leading human capital, comprised of experienced strategists with diverse perspectives in human resources, enterprise technology and organizational design services.

A full suite of specialist practices, which enables us to provide integrated talent management services as well as IT management solutions for clients.

Dedicated sector experts that provide counsel based on in-depth industry knowledge and experience.

Local expertise to ensure that every customer is managed effectively from start to finish. We provide ongoing support throughout the process and make full use of our strong local presence to facilitate project management on a global scale.

Following a proven implementation and project management framework that ensure solutions are delivered on time and budget.

Working closely with our customers to ensure complete transparency at all stages - an approach which leads to long-term partnerships.

Who We Are

Overview of MSH Group

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What We DoWe use our knowledge and understanding of your business to help your company manage growth, maximize revenue, and explore new opportunities. Our global presence and reach across industries and functions give our clients the benefits of a multi-national corporation without having to compromise a local feel and a top-rate customer centric approach.

What We BelieveWe believe in mutual success. We know that we will only be successful if our clients are successful. That the hardest problems require the best people, and that the best people will in turn be drawn to working on the hardest problems. Our firm is built around the belief that you can’t have one without the other. The two components reinforce each other to make our firm and our work that much stronger.

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Our Commitment

• Global diversified Telecommunications giant struggles to identify key role on global management team• Successfully executed a selection process management solution for Global Director, Human Resources & Talent Management

• Fortune 100 client selects MSH to lead talent acquisition effort for Total Rewards group• Successfully executed a selection process management solution for Sr Manager, Global Compensation Analysis

• Fortune 500 Wireless Device Manufacturer struggles to identify key role on International management team• Engaged to create a selection process management solution for Sr Manager, International Compensation after position being open for 16 months

• Fortune 500 organization integrates 2 new acquisitions and engages MSH to lead all recruitment efforts through transformation • Led end to end recruiting & selection program for global organizations Americas region encompassing 23 positions at executive and management level across 22 markets, including the following HR positions:

• HR Leader, Talent Management• HR Leader, Regional HRBP• HR Leader, Total Rewards• HR Leader, HRIS

• Top 5 Security, Energy & Telecommunications Giant• Led executive selection process management effort for global telecommunications organization with mission critical talent gaps in service delivery from executive level management to technical architecture & development professionals. Position titles confidential.

• Fortune 250 Telecommunications Organization faces talent shortage.• Managed Recruitment Process Outsourcing initiative leading acquisition of 250 unique professional to leadership level hires in New Product Introduction(NPI), Product Development, Global Integration, Software Engineering, Technical Architecture, Monitoring Systems, Service Delivery, Compliance, Project Management and Converged Network Technology.

• Fortune 500 Retailer selects MSH Group to accelerate acquisition of expanded HR Capabilities• Senior Director, Corporate Human Resources• Regional Director, Human Resources – Canada• Sr Manager, Compensation

Some Experience Highlights…

• Global technology giant partners with MSH to accelerate talent acquisition efforts• Successfully executed a selection process management solution for a multi country talent acquisition effort . Included corporate functions in executive suite and legal, marketing, human resources, finance, controllership and business unit consulting leadership in solutions sales, design, delivery and implementation across 17 offices.

• Global software player engages MSH to build strategy for the war on talent in an emerging market• Engaged to assess Latin America region technology sector through execution of a competitive research and analysis project mapping multiple aspects of industry, country and functional people pipelines and organizational models. Conducted analysis identifying organizational gaps against industry competitors resulting in a people strategy aligned with business strategy.

• Fortune 100 client selects MSH to lead talent acquisition efforts for regional talent optimization in support of growth• Successfully executed staffing program for 230 professionals located in regional, country and area offices in marketing, sales, operations, human resources, information technology and environment, health & safety functions in Miami, Brazil, Mexico, Panama, Peru, Chile, Uruguay, Argentina, Venezuela.

• Fortune 500 organization integrates 2 new acquisitions and engages MSH to lead all recruitment efforts through transformation • Led end to end recruiting & selection program for global organizations Americas region encompassing 23 positions at executive and management level across 22 markets.

• Fortune 500 CPG organization on boards new EVP, Human Resources• Consulting team engaged to conduct market benchmarking including industry and competitive analysis, talent mapping and executive selection process management for global and regional VP, Director and management level team.

•Fortune 250 Security, Energy, Telecommunications Organization• Created project management office capabilities – Moving the organization from 16% to Over 49% on OPM3 Maturity (SMCI) and use of best practices within 120 days. This included creating a portfolio, program and project management methodology based on PMI principles, reusable artifacts, project gating, project steering committees, program reviews, supply & demand management, prioritization, and qualification process.

Some Experience Highlights


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Corporate Values & PrinciplesOur standards and commitment to client success put us in a league of our own as a world-class professional services organization. Integrity, respect for the individual, delivering results, innovation, collaboration, will to win, customer focus and making a positive impact in society are just some of our core values. To reinforce these values, we follow a set of principles that underpin the way our employees work with one another and represent our company in the marketplace. They also communicate our commitment to exercise ethical business practices.


MSH Group’s Unique Business Model Sets Us Apart

Diverse backgrounds Extensive knowledge and experience in dealing with challenges at hand Leadership advisors

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Human Capital Global ReachSector FocusTalent Management Practices

IT Consulting Practices

Attract Talent - Employer Branding - Market Intelligence - SPM™ / RPO - Corporate Recruitment Design & Transformation - Onboarding Develop Talent - Performance Coaching & Management - Organizational Development - Organizational Effectiveness Retain Talent - Succession Planning - Compensation & Total Rewards - Recognition - Work-Life Programs

IT Management Technology Innovation Enterprise Applications IT Governance Enterprise Operations Aligning IT with Business

Automotive Consumer Goods Financial Services Life Sciences Hospitality QSR Security Technology Professional Sports Construction Retail

US Canada Latin America Caribbean


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Global Reach

Headquarters in Miami / Ft. Lauderdale

Affiliate Offices

United States Chicago Dallas New York City Phoenix

Latin America Bogota Caracas Mexico City Panama City Sao Paulo


Our Multi-disciplinary Team Possesses Experience with the Following Global Brands:

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MSH Group’s Talent Management Practice leverages internal expertise to support client initiatives driving organizational success. Our professionals align needs and capabilities with internal depth and diverse business experience as well as knowledge from organizational modeling, performance, career management, succession planning, development and leadership advisory successes.

The single biggest difference between MSH Group and pure strategy consulting firms is that we turn theories into actions. Our expertise allows us to go beyond ideas and directly to tangible business objectives. We catalyze high performance by leading our clients through strategy to desirable outcomes. Like you, we know that there is always room to do more. We’ll help you reach your maximum potential and gauge our performance on your success. Our greatest desire is to grow together. And that, we think, makes for a much more enjoyable and fruitful partnership.

We help build an understanding of what it takes to engage and retain employee talent We work closely with our clients to create human resource plans to improve business performance

through engagement actions We develop Assignment and Activity Planning to support career development We help our clients across different business sectors transform operational performance into sales

while lowering output costs and capital expenditure

Talent Management & Advisory

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Overview of Our Talent Management Practices

Talent Management Expertise:


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Develop a customized attraction strategy to identify dynamic professionals whom will drive business objectives. Together with our client we establish a plan of action for attaining Talent Management objectives.

Offerings include: Employer Branding Market Intelligence Selection Process Management Corporate Recruitment Design & Transformation Onboarding

MSH Group offers tools that provide talent development by integrating assessment and coaching. Our development solutions improve bottom-line performance, attract and retain talent, drive a performance culture, and increase organizational agility.

Offerings include: Performance Coaching & Management Organizational Development Organizational Effectiveness

ATTRACT TALENT DEVELOP TALENT RETAIN TALENT

Retaining employees is one of the most critical issues that organizations are facing today. MSH Group’s multi-disciplinary team works in close partnership to help our clients create a sound plan to determine the extent to which turnover is a problem in your firm, diagnose turnover drivers, and formulate retention strategies.

Offerings include: Succession Planning Compensation & Total Rewards Recognition Work-life programs

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Overview of SPM Solution™

Recruitment Process Outsourcing is a flexible and scalable solution for professional recruiting demands. MSH Group integrates seamlessly with all touch points to execute effectively and bring the best talent to our clients.

Our expertise in understanding the overall strategy/objectives and aligning our unique SPM™ model to deliver the right talent at the right time differentiates us from other organizations who focus on tactical processes . Value creation is at the forefront of all our work.

Best in class selection process management solutions(SPM™) customized to the demanding needs of an enterprise.

Led by experts in the transformation of global organizations through the infusion of next generation leadership through innovation, development and retention of the worlds best professionals.

Effective sourcing and assessment practices aligned with skills, competency and culture requirements.

Weekly reporting on all activity; Tailored to the indicators of the business.

World class support including coaching, feedback and culture assimilation.

Flexibility; Our support center can support increasing demand instantly.

Selection Process Management ™

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Talent Management Expertise : Attract Talent

Full-service offering includes:

Talent Mapping + Research

Employer Branding

Project Reporting

Experienced Internal Consultants

Stakeholder Alignment

Custom screening approach

Skills & Competency Assessments

Behavioral Interviewing

SPM™ Model

Intake Intelligence Engagement Qualification

Strategic Sourcing

Evaluate Candidates

Attract Target List

Requirements

Present

Review top candidate list

Interview

Coordinate Calibrate

Offer

Facilitate Negotiate

MSH

ClientSupport

On-boarding Quality of Hire

MSH Client Services

Metrics/Performance Management

Reporting

Talent Management Expertise : SPM Cycle

Selection Process Management Lifecycle (Internal)


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Intake is the initial function of the SPM lifecycle and where the full understanding of the hiring need is defined. MSH focuses on attributes such as years of experience, education, functional requirements, to intangible qualities desired such as behavioral, cultural and leadership attributes.

MSH Competitive Advantage:

360 Job Requisition assessment

Standardized Requirements gathering Process

Intake

Intelligence is MSH Groups best in class internal research function building custom sourcing based on individual needs. The Intelligence function allows MSH Group to be more efficient and effective in developing a strategy to deliver for our clients true Recruitment Process Optimization.


Regional Market Assessment

Competitor Breakdown Talent Mapping Industry Expertise

Intelligence

During the Engagement phase, the SPM team utilizes the deep understanding of the organization to approach talent. Since we are integrated closely, this allows our team to represent opportunities accurately and ensure the candidate experience. The candidate also fully understands the role, industry, objectives of the organization, and expected contributions.

MSH Competitive Advantage: MSH Network and Referral

Base Macro and Micro

Understanding of Client Organization and Role requirements

External Client Branding

Qualification

Qualification is where MSH Group truly differentiates themselves from other RPO providers. Our internally developed qualification standards ensure anyone presented has been fully vetted from a skills, experience, technology, corporate culture, personality, logistics and compensation perspective.

MSH Competitive Advantage: Behavioral Assessment Competency Assessment Experience Assessment Credential Verification

Engagement

Selection Process Management Lifecycle (External)


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Present begins with internal Prospect selection and the subsequent packaging of a Prospects profile for Hiring Partner review. The Prospect Portfolio highlights the qualifications of the Prospects in an easily digestible format that gives a overview of details such as recent work experience, education, compensation expectations, references, and focus letters.

MSH Competitive Advantage: Prospect Portfolios Focus Letters Standardized Follow Up

Process Full understanding of the

Prospect and their requirements

Present

In the Interview phase, MSH Group aims to truly partner with our Clients and drive the interview process by managing prospects expectations, coordinating of schedules, full preparation, and driving timelines to ensure the sometimes cumbersome interview process is as efficient and effective as possible.

MSH Competitive Advantage: Client Services Model Management of Talent

through Interview process

Interview

The Offer phase begins once a prospect has completed the interview lifecycle and is being prepared to be offered. MSH Group handles the negotiation directly with prospects and fully represents the client in what is a critical time in the process.


Management of expectations throughout lifecycle

Understanding of Clients benefits, relocation, and bonus packages

Ensuring Prospects are vested in final out come

Expert negotiation skills and legal understanding of contracts within team

Support

Support is what happens after a successful Prospect/Client match. Whereas an agency has completed their work once a Prospect starts onsite, as a true consulting partner MSH Group is vested in the outcome, not the transaction. Our firm provides a customized support solution that ranges from 30, to 60, to 90 day evaluations with hiring managers to ensure the prospects transition into their new role is a smooth one and initial objectives are being reached up to client’s expectations.

MSH Competitive Advantage: 90 Day Onboarding support Client Evaluations of process

and MSH Prospect Evaluation of process

and MSH

Offer

Thank You

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