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SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP alan @ cre8ng.com http://www.cre8ng.com 2014 welcome to SRCUS

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Page 1: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

2014welcome to SRCUS

Page 2: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

2016Hello SRCUS Class

Page 3: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

UnderstandingYourself to

Work Betterwith Others

Page 4: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Understand…1. Thinking Styles2. Behavior Patterns3. Value Systems4. Each Other

Page 5: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

UnderstandCommunicateTeamMotivateSupport

6

Page 6: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

NicknameHometownHobbyTravel DestinationUnusual Gift

Who are these people?

Page 7: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

bowls

Was acheerleader

Loves toDance

SpeaksAnotherlanguage

skis

sews

PlayedSports

in School

gardens

Enjoysphotography

Playstennis

bikes

sings

Been toDisneyWorld

In last12 months

Has two Or morechildren

Active With Scouts

TravelsOutside

TheU.S.

jogs

Owns anAmerican

Car

Born inAnother

state

collects

Has Live in

3 or morestates

Went to See aMovie

recently

Rides horses

Born inAnothercountry

PaintsDrawssculpts

Page 8: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

In 1980 Hugh Watson called Alan and asked if he would do a session onCreative Thinking for SRCUS. He has been part of the faculty each year since.

Page 9: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

1960 - today!49 in 54

1 day to 34+ yrs

Page 10: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Winner of the Employee of the month award

408 months in a rowsince June 1984

Page 11: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Freelance Writer

LicensedArchitect

Interior Designer

CollegeProfessor

Creative Thinking Consultant

Cartoonist

TelevisionNews writer

& editor

Signage &GraphicsDesigner

Page 12: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

A.G.E. FCU, NCCUN, AT&T FCU BoardMississippi CU League,DuPont FCU, SRCUS 1981 to present , SRCUS Class Alumni gatherings, Heritage Trust FCU,Heritage Trust FCU Board Retreat,Southeastern FCU,Southeastern FCU Board Retreats, Glynn County Teachers FCU,Atlanta FCU Managers Meeting

Par

tial

cli

ent l

ist

Chambers of Commerce(s) Leadership Groups

Credit UnionsInternational AssociationsCorporationsGovernmentPolice & FireParks & Rec

EducationMedical

Banks

SRCUS – 33yrs

Page 13: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Since 98

Page 14: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Wandering Alan

Wandering Alan

Page 15: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

93

9 trips around

Tu

rkey

Kor

ea

South Africa

Taiwan

Page 16: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Page 17: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Alan

Page 18: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

What have I done?

Help people become:

Better Leaders

More EffectiveCommunicatorsStronger Teams

Creative Thinkers

Page 19: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

What do I do?

Help people become:

Better

Creative Thinkers

Page 20: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

I do this through

Keynote Speeches,Workshops,

Training Programs,Board Retreats,

& Consulting.

Page 21: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Have it your way.

Quality is job one.

The dog kids love to bite.

The one beer to have when youAre having more than one.

Sometimes you feel like a nut,Some times you don’t.

It takes a licking and keeps on ticking.

For the seafood lover in you.

Watch it quiver, see it shiver.

You can’t get away with the crunch.Cause the crunch always gives you away.

You’ve come a long way baby.

Ed and I thank you for your support.

No more tears.

FAMOUS SLOGANS

Page 22: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

How Are We Different?

ABCDEFGHIJKLM

NOPQRSTUVWXYZ

Page 23: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

AgeBackgroundCultureDesiresEducationFamilyGeographicHumor, sense ofIntellectuallyJams/JelliesKnowledgeLearning StyleMothers

NamesOccupationProfessionQuestionsReligionSportsTechnical skillsUnderstandingVictoriesWorrieseXcitement/energyYouth gamesZeal

How Are We Different?

Page 24: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Understand…1. Thinking Styles2. Behavior Patterns3. Value Systems4. Each Other

Page 25: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

ThinkLearnCommunicateSolve Problems

CREATE! 9

Page 26: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

- process information, knowledge

- take in, use info/knowledge

- share info/knowledge

- apply info/knowledge

10

Page 27: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

M - Meditative

• uses facts• gives specific answer• works alone• thinks as a detective• explains in detail• questions everyone• calculates accurately• is very precise• thinks abstractly• uses logical thought• works step by step

I - Intuitive

• lots of ideas• imagination• sees or senses answers• gets solutions w/o facts• experiments often• pretends easily• sees patterns quickly• takes risks• very inventive• future thinker

N - Negotiative

• friendly• loyal to others• likes to work w/ people• always involves others• tends to be emotional• joiner• follower over leader• trustworthy• enjoys talking• adaptable to group

D - Directive

• works step by step• is very practical• plans before acts• neat & organized• directs people• follows the rules• on time exactly• dependable• does things right way• wants correct answers

M.I.N.D. DesignTM

Preferred Thinking Styles

Page 28: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

M.I.N.D. DesignTM

How You See Personality Styles like yours

Very Precise, thorough thinker,

logical, rational, very focused

Creative, risk-taker,

challenging, innovative.

Friendly, caring, sensitive, easy to be

with, very giving.

Reliable, orderly, consistent, loyal, accurate & right,

highly dependable

Meditatives look at themselves as … Intuitives look at themselves as …

Directives look at themselves as … Negotiatives look at themselves as …

Page 29: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Page 30: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

M.I.N.D. DesignTM

How You See the Other Personality Styles

Too factual, overly precise, number

oriented, too single focused.

Too friendly, overly personal,

too dependent upon others.

Too orderly,too rigid,

too dependent on the rules.

Intuitives look at other people as …

Page 31: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

M.I.N.D. DesignTM

How You See the Other Personality Styles

Page 32: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Page 33: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Very Precise, thorough thinker, logical,

rational, very focused

Creative, risk-taker,

challenging, innovative.

Friendly, caring, sensitive, easy to be

with, very giving.

Reliable, orderly, consistent, loyal,

accurate & right, highly dependable

Page 34: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

http: / / www . cre8ng . com

Page 35: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Understand…

2. Behavior Patterns

12

Page 36: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

DISC

DominantInfluenceSteadinessCompliance

Behavior Patterns

Page 37: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

DISC

DominanceInfluenceSteadinessCompliance

Behavior Patterns D I S C

Page 38: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Understand…

3. Value Systems

14

Page 39: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

TEASPRI

TheoreticalEconomicAestheticSocialPowerReligiousIndividualism

Value Systems

Page 40: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

TEASPRI

Value Systems0 1 2 3 4 5 6 7 8 9

©20

07 R

ober

t Ala

n B

lack

, Ph.

D.,

CS

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Page 41: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

TEASPRI

Value Systems

Page 42: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

A famous swashbuckling trio of old.

Elmer Fudd’s sleight of hand.

A broad band of stars

Sizzling crimson tidbits

A planet known for its red color

Author William Syndey Porter’s pen name.

Expressions of joy, mirth, or scorn.

An idiom that describes someone Who drops things.

Letters found in the middle of the alphabet

An adventurer who exploredWith a guy name lewis.

Childhood name of a famous baseball playerWho is known for his strikeout record.

An address

SWEET TOOTH

Page 43: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

NandriTerima Kasih

Thank you lahNo worry mate

GrazieAbrigado

GraciasOrigato

DankeMerciGratis

Xie xie ni

Page 44: SRCUS Southeast Regional Credit Union Schools 2014 Southeast CUNA Management School Understanding Yourself in to Work Better with Others Robert Alan Black,

SRCUSSoutheast Regional Credit Union Schools 2014 Southeast CUNA Management School

Understanding Yourself in to Work Better with Others Robert Alan Black, Ph.D., CSP

alan @ cre8ng.com http://www.cre8ng.com

Contact information

Robert Alan Black, Ph.D., CSPCre8ng People, Places & PossibilitiesP. O. Box 5805Athens, Georgia 30604

[email protected]://www.cre8ng.com