srm overview - part i v1.0

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    SRM Overview

    SRM Overview Mar-2011

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    Objectives

    Upon Completing the course the participant will be able to:

    Know the basic structure of SRM

    Master data maintenance

    Creation of SC and PO

    A little bit on workflows

    Plan Driven procurement

    Know how of Contract Management

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    Course Outline

    Module 1. SRM Architecture Overview

    Module 2. SAP Procurement Portfolio Overview

    Module 3. Self-Service Procurement

    Module 4. Service Procurement

    Module 5. Direct/Plan-Driven Procurement

    Module 6. Catalog Content Management

    Module 7. Central Sourcing Hub

    Module 8. RFx/Auctioning

    Module 9. Supplier Collaboration

    Module 10. Contract Management

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    Module 1: SRM Architecture

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    Lesson Overview

    This lesson will provide an overview of the different software components that

    make up the SAP SRM solution.

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    Lesson Objective

    After completing this lesson, you will be able to:

    Explain the SAP Business Suite

    Describe the main features of SAP Supplier Relationship Management

    Describe the SRM Application and Technology Components

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    Business Scenario

    You company will be implementing SAP Supplier Relationship Management

    (SAP SRM) and you have been assigned to the project team. As a project team

    member, you need to become familiar with the different software components that

    make up this solution and their integration points.

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    Business Suite 7

    No more stovepipes : Flexible end-to-end processes

    Deploy as you go : Stepwise projects and installation

    No more upgrades : Enhance Pack = Innovation Packages

    Dynamic : Re-usable enterprise services

    Industry focused : Delivers integrated industry solutions Extensible : Easy expansion beyond ERP

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    Companies Require Process Excellence to Meet BusinessRequirements New Reality

    Driving a need to Develop loyalty and trust in

    Business

    Improve execution speed, reduce

    complexity, optimize assets

    Take action through insight

    Requiring Business To: Ensure Global

    Process Excellence

    Improve Efficiency and

    Reduce Costs

    Making Better Decisions toCapture Opportunities

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    SAP Business Suite 7

    Process excellence

    Introducing value scenarios

    Consolidated industry

    capabilities

    Reduce cost

    Delivering best-run Now

    packages

    Extending enhancement

    packages

    Capture opportunities

    Creating better insight

    Enabling faster flexibility

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    SAP Business Suite 7 contd

    As part of SAP Business Suite, SAP SRM provides a single, consolidated view ofthe procure-to- pay process including purchasing data from the SAP ERP

    application, which can be viewed as a single display via a personalized

    dashboard

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    Harmonization of Procure-To-Pay within the SAPBusiness Suite

    Procurement processes in your enterprise, from the creation of a purchaserequisition or shopping cart up to payment, are optimally supported by the

    procure-to-pay scenarios that integrate functions of SAP Supplier Relationship

    Management (SAP SRM) and SAP ERP and allow you to leverage the

    strengths of both systems to optimize your procurement processes.

    The following business scenarios specifically benefit from the

    harmonization:

    Service Procurement: Extend sourcing to MM customers and enhance

    services via catalogs Central Contract Management: Central contracts repository in both SRM

    and ERP

    Strategic Sourcing with RFx: Making use of SRM RFx from ERP

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    Harmonization of Roles Across SRM and ERP

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    Traditional Approach With New SAP BusinessSuite

    ERP Role SRM Role One Role

    ERP SRM ERP SRM

    Harmonization of Procure-To-Pay within the SAPBusiness Suite contd

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    Harmonized UI via NetWeaver Portal

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    Release Strategy for SRM One Client

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    Business Suite 7.0: SRM Landscape

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    SRM Architecture Overview

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    SRM 5.0 was using ITS User Interface technology. SRM 7.0 uses NetWeaver Dynpro User Interface Technology along with the NetWeaver

    Enterprise Portal.

    For SRM 7.0, the Enterprise Portal is mandatory component.

    Internet Pricing Configurator (IPC) 7.0 is part of the component AP 7.0

    RFC-> Remote function Call

    Data exchange via the application gateway using ABAP Web Dynpro Applications orBusiness Server Pages (BSP) technology

    Data exchange via Java applet Live Auction Cockpit WPS (also via application gateway)

    The following SAP SRM scenarios, where the Web front-end is based on ABAP WebDynpro technology, work on Data Exchange via the Application Gateway for

    Applications with Web Frontends principle:

    Self-Service Procurement, Plan-Driven Procurement, Service Procurement, CatalogContent Management, Spend Analysis, Strategic Sourcing with Bidding Engine butwithout LAC WPS & Contract Management

    SRM Architecture Overview contd

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    SAP NetWeaver Process Integration (PI)

    It comprises core components for modeling, designing, automating, and integrating the

    processes of one or more application systems.SAP Process Integration requires a dedicated SAP Web Application Server.

    This means that running applications in other clients of the same Web AS is not supported.

    SAP GUI

    The latest release of the SAP GUI software (such as SAP GUI 6.20) can be used with allthe previous SAP component releases.

    SAP R/3 Plug-In

    The SAP R/3 Plug-In is an interface for exchanging data between one or several SAP R/3systems and other SAP components. All SAP-industry-specific components based on SAPR/3 4.7 and higher SAP R/3 releases require an SAP R/3 Plug-In.

    SAP NetWeaver Application Server (JAVA)Application Server (AS) is the application platform of SAP NetWeaver and, consequently, ofthe SAP Business Suite. It provides the technological foundation for all other SAP softwareunits. Since AS comprises the ABAP Engine, Java Engine or both, it can provide a runtimeenvironment for both ABAP and Java applications.

    SRM Architecture Overview contd

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    Software Component Matrix

    Software Instance Self ServiceProcurement

    StrategicSourcing

    ServiceProcurement

    Analytics(Spend Analysis

    & Supplier

    Evaluation)

    Contract Mgnt

    SAP SRM Server M M M O M

    SAP NetWeaverBI and BI Content

    O O O M O

    SAP NetWeaver

    EP and EP Content

    M M M M M

    SAP NetWeaver &

    Adobe DocumentServices

    M M M N.A. M

    SAP NetWeaver PI & XI

    Content

    M M M N.A. M

    SAP NetWeaver

    TREX

    O O O O O

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    Software Instance Self Service

    Procurement

    Strategic

    Sourcing

    Service

    Procurement

    Analytics Contract

    Mgnt

    SAP ERP M M M O O

    SAP SRM-MDM

    Catalog

    M O O O O

    Legend: O = Optional (Business or Technology enhancement for this scenario)

    M = Mandetory (minimum requirement for the deployment variants of this scenario)

    N.A.Not applicable to this scenario

    Software Component Matrix contd

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    SRM Scenarios

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    Course Overview

    There are three basic SRM business and deployment scenarios depending on thekind of business you are in and what process is currently being used.

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    Course Objectives

    After completing this course, you will be able to:

    Explain the different SRM Deployment scenarios

    Explain the SRM Business scenarios

    Describe the roles utilized in different business scenarios

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    Business Example

    You need to identify the Deployment and Business scenarios of SRM that willbest meet your company.s requirements.

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    Classic

    The Classic Integrationscenario supportsend users inretrieving desiredgoods and servicesfrom predefinedcatalogs

    The back-endsoftware is theleading applicationfor the PO documentand subsequentdocuments

    Goods receipt orinvoice creation cantake place in SAPSRM

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    Back-end Software

    AccountingMaterials

    Management

    Create

    PReq

    Create

    Purchase

    Order

    Create

    Invoice

    CreateGoods

    Receipt

    Consultinginformation

    AccountsPayable

    SAP SRM

    Create

    ShoppingCart

    Create

    Purchase

    Order

    CreateInvoice

    CreateGoods

    Receipt

    SAP SRM

    Server

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    Extended Classic

    The extended classic integration scenariosupports the end-to-end procurement cycle

    in SAP SRM; a copy of the necessary

    documents is stored in the back-end

    software

    SAP SRM is the leading application for

    the PO document and subsequentdocuments

    A copy is the maintained in the back-end

    software

    Changes can only be made to the PO in

    SRM. The changes are then replicated to

    the copy in the backend

    Users of the back-end software have full

    visibility; even without touching SAP SRM

    Goods receipt or invoice creation can take

    place in SAP SRM or the back-end

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    Back-end Software

    AccountingMaterials

    Management

    Create

    PReq

    Create

    Purchase

    Order

    Create

    Invoice

    Create

    Goods

    Receipt

    Consulting

    information

    Accounts

    Payable

    SAP SRM

    Create

    Shopping

    Cart

    Create

    Purchase

    Order

    Create

    Invoice

    Create

    Goods

    Receipt

    SAP SRM

    Server

    Replication

    of PO

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    Standalone

    The stand-alone integration scenariosupports back-end softwareintegration that is require only tokeep the underlying financialsystems synchronized

    SAP SRM is the leading application

    for the PO document andsubsequent documents

    All tasks and activities take placewithin SAP SRM

    Purchasing invoices are posted tothe underlying accounts payablesystem

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    Back-end Software

    AccountingMaterials

    Management

    Create

    PReq

    Create

    Purchase

    Order

    Create

    Invoice

    Create

    Goods

    Receipt

    Consulting

    information

    Accounts

    Payable

    SAP SRM

    Create

    Shopping

    Cart

    Create

    Purchase

    Order

    Create

    Invoice

    Create

    Goods

    Receipt

    SAP SRM

    Server

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    Classic Extended Classic Standalone

    Shopping Cart SAP SRM SAP SRM SAP SRM

    Approval SAP SRM SAP SRM SAP SRM

    Purchase Order Backend system SAP SRM

    (leading system)

    and backend

    system

    SAP SRM

    Goods Receipt Backend

    system (can be

    pre-entered in

    SAP SRM)

    Backend

    system (can be

    pre-entered in

    SAP SRM)

    SAP SRM (no

    accounting posting

    made in backend

    system)

    Invoice Backend

    system (can be

    pre-entered in

    SAP SRM)

    Backend

    system (can be

    pre-entered in

    SAP SRM)

    SAP SRM

    (accounting

    information sent to

    backend system)

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    Various Business Scenarios

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    SRM Roles

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    User Mapping

    User mapping is used for Single Sign-On (SSO) to back-end systems. Usermapping maps a portal user ID to the user ID of the back-end system.

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    Module 2: SAP Procurement Portfolio

    Overview

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    Lesson Overview

    SAP offers a variety of solutions to support the Source to Pay process. This lessonwill introduce you to these different solutions.

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    Lesson Objective

    After completing this lesson, you will be able to:

    Describe the features and integration aspects of SAP E-Sourcing.

    Understand the master data maintenance

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    Business Example

    As a member of the Source to Pay team, you need to understand the otherSAP solutions that can build on your core Supplier Relationship Management

    functionality. You want to evaluate the features and benefits of SAP E-Sourcing,

    Contract Lifecycle Management and Spend Analytics.

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    SAP Procurement Excellence:

    Bridges the gap between strategic and operational to create greater time to value,

    increased compliance and sustainable savings.

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    SAP Procurement Portfolio

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    SAP Procurement End to End Coverage

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    Key Focus Areas

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    SAP Spend Analytics

    SAP Spend Analytics is SAP.s next-generation end-to-end spend analysis solution.It is an analytical application that helps companies gain a comprehensive view

    of their spend data. It aggregates data from heterogeneous sources, supports da

    cleansing and classification activities and provides a rich reporting and analysis

    environment that offers both out-of-the-box and ad hoc analysis capabilities for

    analyzing all spend data.

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    SAP e-Sourcing

    The SAP E-Sourcing application is Web-based software that helps you maximizesavings by automating and streamlining the strategic sourcing process across allof your supplier expenditures.

    SAP E-Sourcing enables you to perform processes such as reporting,collaborative project management, online bidding, contract negotiation, and

    contract management.

    You can deploy SAP E-Sourcing according to your needs. For example, to get upand running quickly, the application can be hosted by SAP. Or, you can choose todeploy SAP E-Sourcing on your own infrastructure.

    Suppliers can be given access to E-Sourcing to participate in processes such as

    RFx, Auctions and Contract reviews.

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    SAP e-Sourcing contd.

    SRM E-SourcingFor Legal clause libraries and document

    management functionality in contracts you

    need to use Document Builder which as of

    SRM 5.0 is not a standard delivered

    solution with SRM

    The E-Sourcing contracts have an advantage

    over the SRM contracts primarily due to the

    legal clause libraries and document

    management functionality that does not exist

    in SRM

    No projects exists in SRM The Sourcing Projects can be used to enforcestandard procedures throughout the sourcing

    process. The Projects in E-Sourcing are

    completely independent of Projects in the ERP

    system.

    Supports Self service procurement Does not Support Self service procurement

    It is integrated to SAP ECC using RFCs It is integrated with the SAP ECC system to

    support master data and process integration.

    This integration is made possible via PI.

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    SAP e-Sourcing contd.

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    SAP e-Sourcing contd.

    The workbench is the default view for all users within E-Sourcing. The workbenchprovides channels of information to help users manage activity within the

    application. These include:

    Event calendars and To Do lists

    Activity / Management reports Search functionality

    Shared files

    Alerts

    Discussions

    Training materials

    Technical support information

    Links to internal and external websites

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    SAP Contract Lifecycle Management

    The SAP Contract Lifecycle Management (SAP CLM) application supportsyour companys entire contract management process. The application

    supports all contract types and can integrate with back-end systems in

    support of contract compliance.

    SAP Contract Lifecycle Management (CLM) contains all of the features andfunctionality of the Contract Management module within SAP E-Sourcing. Themain difference is that CLM can be used for the creating of Enterprise-widecontracts, such as Sales contracts.

    CLM also includes the following features from E-Sourcing:

    Projects

    Business Partner Management (Supplier Management)

    System Libraries (Clauses, Sections and Templates.)

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    Master Data Maintenance

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    Master Data Maintenance

    Course Overview:

    Understanding the Material /Product Master maintenance

    What is a business partner and how are they used

    The basic organization structure of the company

    Course Objective:

    You should be ale to create and use the master data in your SRM system

    objectively

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    Business Example

    Your company needs to utilize the vendors and materials that already exist in its

    ERP system within SAP SRM. Therefore, you need to explore the options for

    creating and utilizing this master data in SAP SRM. You also need to understand

    the role of the Organization Plan in SRM.

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    Master Data Maintenance

    Business Partners:

    An internal or external business partner is created in SRM for every person,organization, or group of people that could be involved in a businesstransaction.

    InternalRequisitioner, Purchasing company, location, ship-to address,strategic buyer. They are normally attached to the organization structure

    ExternalWith role vendor or bidder. They are attached to the contactperson.

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    Master Data Maintenance contd

    Business Partnerscontd

    Addresses: All addresses and address types are saved with the businesspartner. Vendors can be given permission to change their own addresses

    Address Type Description

    Ordering : The purchase order goes to this address

    Ship-from : The goods are sent from this address

    Invoicing party : The invoice is sent from this address

    Ship-to : Goods are delivered here

    Invoice recipient : The invoicing party sends the invoice here Goods recipient : Internal address of the receiving party

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    Master Data Maintenance contd

    Vendors

    Through Backend

    BBPGETVD

    BBPUPDVD

    BBP_VENDOR_SYNC

    The vendors themselves are assigned to vendor groups; transactionPPOMV_BBP

    Vendor Hierarchies : Vendor Hierarchies can be employed for reporting

    purposes (mergers and acquisitions)

    Terms of payment and Quality Management systems are only transferred ifthey have first been replicated. To do this, use the following reports:BBP_UPLOAD_PAYMENT_TERMS and BBP_UPLOAD_QM_SYSTEMS.

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    Master Data Maintenance contd

    Vendor Master in SRM : PPOMV_BBP

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    Product Replication:

    For Product categories: COMM_HIERARCHY

    For direct materials: COMMPR01

    Master Data Maintenance contd

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    Organization Structure

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    Root Node

    Company CodeCompany CodeCompany Code

    Departments Departments Departments

    Local

    Purchasing

    Organization

    Backend

    Purchasing

    Organization

    Purchasing

    Group

    Purchasing

    Group

    Purchasing

    Group

    Purchasing

    Group

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    Organization Structure

    Purchasing Organization and Groups in the organization structure can be defined

    as follows:

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    Attributes

    Attributes are predefined values that are maintained for the various Org Units.

    Company Codes

    Plants

    Storage Locations

    Account Assignment Categories

    Cost Centers

    Catalogs

    Purchasing Document Type

    Attributes maintained at the Root Node in the Organization Plan are usuallyinherited by the nodes below it.

    Changes or additions to inherited attributes at the lower nodes is also possible.

    The attributes are utilized by users creating shopping carts. It may be possible fora user to have multiple values for a give attribute. For example, a user may morethan one account assignment category to choose from when creating a shoppingcart, such as Cost Center, Asset and WBS Element. In this case they could setone of these as their default and choose from the other options as needed.

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    Module 3: Self-Service Procurement

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    Self Service Procurement:Shopping Carts

    Self Service Procurement:

    Confirmations

    Self Service Procurement:Invoices

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    Self Service ProcurementShopping Carts

    Lesson Overview

    One of the main goal of SAP SRM implementation is to facilitate the process of

    requesting goods and services for the employee

    This is achieved by providing a user-friendly Web interface for shopping wherethe user can add items from the catalogues and also by other means like free text

    carts, old shopping carts and templates etc.

    This lesson details about the process of an employee ordering their own items

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    Self Service ProcurementShopping Carts contd

    Lesson Objectives

    To describe the different ways to create shopping cart in SAP SRM

    To explain the purpose of using catalogues in SAP SRM

    To describe the approval workflows for shopping carts

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    Self Service ProcurementShopping Carts contd

    Self Service Procurement empowers the employees of the organization to createand manage their own requirements by creating shopping carts

    It helps procurement departments to concentrate on more strategic

    purchasing activities

    Helps to abolish manual paper-based process which are error prone

    Helps to reduce the transaction costs which are extremely high as compared

    to the values of goods and services

    Ensures compliance and reduces process costs by decentralizing the

    purchasing process while maintaining central control with SAP Business

    Workflow

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    Self Service Procurement in SAP SRM provides the following:

    A purchasing platform that complements a typical ERP based procure-to-pay

    process and adds integrated, catalogue based requisitioning to the process

    An easy to use procurement environment, empowering every employee in theenterprise to search for and buy items. It also ensures that transactions done

    comply with the corporate purchasing policies and internal controls

    It helps in decentralization of the process which enables to reduce overhead

    and allows purchasing professionals to focus on managing relationshipsinstead of transaction

    Role based tasks and workflows that free purchasing professionals to spend

    more time on high-value sourcing and procurement tasks

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    End users can create their own requisitions without intervention of the purchasing department

    Key Features:

    Wizard approach for occasional users

    Support of direct and indirect business scenarios

    Generation of a requisition, reservation or purchase order and even on behalf of other users

    Team Purchasing concept

    Availability check and assignment of source of supply

    Specification of preferred vendor

    Contracts and budget checks

    Procurement cards

    Old shopping carts and Public templates

    Attachments and customer fields Ship-to address at item level

    Cost Assignment to cost center, assets, orders and projects

    Automatic lead time adjustment of delivery date

    Distribute account assignment

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    Create a Shopping Cart: The employee initiates the shopping process by creating a shopping cart

    Employees can fill their shopping cart with goods / services

    They can search for a suitable product in the catalogue or can describe the

    requirement

    They can hold the requirement or can place the order immediately

    Catalogues in SAP SRM can be of following types:

    Internally hosted catalogues: Purchasing control over the content that is

    delivered by the supplier

    Internal catalogs: Publishing of stock materials

    External supplier catalogs: Its also know as Punch-out catalogs which is

    accessed by the internet and managed by the supplier

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    Navigation Areas:

    The shopping cart has navigational designs to accommodate the needs of the causaluser, the frequent user and the purchaser user

    The three interfaces are called wizard, simplified form and extended form

    These screens are designed to be used by different category of users based upon thelevel of experience and needs

    Below mentioned are the different shopping cart transactions:

    Shopping Cart (Wizard): This template is for causal users with step by step instructions.It helps employees find, select and add goods or services to their shopping carts quicklyand easily

    Shopping Cart (Professional): This template is used for more experienced users likepurchasers / purchasing assistants. This will have less steps as compared to the wizard

    Shopping Cart on behalf of other users: This template helps the purchasers /purchasing assistants to buy goods on behalf of other users

    Shopping Cart Templates: It helps to process recurring procurement transactionsefficiently

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    Wizard:

    The wizard navigational screen is intended for the occasional user who

    doesnt spend much time ordering and doesnt get repetitive practice to

    become familiar with the screens

    It consists of three steps viz: Select goods / service, shopping cart, complete

    and order

    Users can see only one view at a time and therefore they can easily identify

    what stage of the purchasing process they have reached

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    Step 1: Select Goods / Services

    In this step, users can select products through four methods:

    Search catalogs

    Reference existing templates

    Directly enter an internal product number

    Describe requirement

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    Step 2: Shopping Cart

    Step 2 displays the information

    on the screen in concise

    format:

    The system only displaysthe information that is

    actually required for the

    purchasing process

    You can modify the

    information, delete / add

    line items, check shopping

    cart data forcorrectnessetc.

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    Step 3: Complete and Order: Step 3 gives the user the below choices:

    Order

    Save

    Giving meaningful name to the shopping cart

    See the approval wokflow

    Check the validity of the information

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    Step 4: Confirmation:

    Step 4 is the final step:

    It displays a success message along with the shopping cart number

    Print Preview

    Shop again

    Close

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    Purchaser / purchasing assistant template:

    The purchaser navigational screen is intended for the purchaser user

    It consists of a vertical layered, single screen

    This screen format allows the user to see all the steps in the shopping cart

    process and quickly jump between area

    This screen possesses additional functionality that doesnt exist in the wizard

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    The Professional Shopping Cart:

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    Additional features in shopping cart:

    Account assignment: Cost center / asset / project / order / sales order /network. Also provision for cost distribution (Percentage, quantity or value)

    Documents and Attachments: Vendor Text / Internal Note / Attachments

    Ship-To Address

    Availability: For stock materials only

    Source of supply

    Approval preview

    Procurement cards: Only for local purchase order in standalone scenario

    Budget display

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    Shopping Cart Status and Processing:

    Employees can check the status of the individual items in their shopping carts

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    The following statuses exist:

    Saved Held / Incomplete

    Awaiting Approval Subject to an approval procedure

    In Your Inbox View Items

    Rejected

    Contains Error

    My Personal Template: Belongs to a template

    Public Template (created centrally): Belongs to a public template

    My Favourites (single item): Belongs to your favourite

    Open for Confirmation Open for Invoice

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    Follow-on documents:

    When shopping cart items are completely approved, it gets converted to one

    of the below mentioned follow-on documents.

    Purchase requisition

    Purchase order

    Reservation

    Goods receipt / Service entry sheets

    Invoices

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    Changes and Deleting

    Changes: Employees can change the shopping cart under the following

    conditions:

    Follow-on documents are not yet created Shopping cart kept on hold

    Shopping cart awaiting approval

    Shopping cart has not been accepted

    Deleting: Employees can delete the shopping cart if they no longer need the

    items they have requested provided the shopping cart has no follow-on

    documents created

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    Catalog Scenarios

    One of the main benefits of an e-procurement solution is the facility to use

    catalogs. Catalogs provide a product listing along with extended product

    information, including link to manufacturer and supplier data.

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    The following catalog scenarios are supported:

    External catalogs: Maintained by the vendor and hosted at the vendor site

    Multi-supplier catalogs: Managed by a third-party content aggregator / a

    marketplace

    Catalogs hosted by the customer (Intranet): Managed by the customer itself.

    This needs a catalog management tool e.g. SRM-MDM

    Internal catalogs: Allows employees to request items from their own stock

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    Workflow:

    A flexible approval workflow enables organizations to manage the requisitioning ofgoods and services in full compliance with purchasing policies

    SAP SRM provides two frameworks for approval workflows:

    Application-controlled (Used in SAP SRM 5.0 and earlier versions)

    Process-controlled (Introduced in SAP SRM 2007)

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    Process Controlled Workflow:

    Process Controlled Workflows are approval workflows based on SAP

    Business Workflow, in which the modelled or configured process, and not the

    application itself, controls the process flow.

    A unified workflow template is used, and a process is evaluated by way ofprocess schema containing a set of distinct process levels.

    The Business Rule Framework (BRF) can be applied to control further the

    process flow.

    Process controlled workflows model and carry out approval processes for

    purchasing documents, such as shopping carts.

    Approval process typically run on several process levels.

    Throughout these process levels, a document can require different kinds of

    checks and can involve agents with different roles.

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    Application Controlled Workflow:

    Application Controlled Workflows are approval workflows based on SAP

    Business Workflow, in which the application itself is in control over the SAP

    Business Workflow templates.

    Multiple workflow templates can be used using different start conditions.

    Standard Application-Controlled Workflows in SRM include either two levels of

    approval, one level of approval or no approval based upon the value of the

    shopping cart

    In addition to this, Value limit workflow, Value limit n-step workflow, Multi-step

    approval workflow, Shopping cart completion workflow, User budget workflow

    etc. are also there.

    Approval process typically run on several process levels.

    Throughout these process levels, a document can require different kinds of

    checks and can involve agents with different roles.

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    Check Status:

    Check status functionality of SAP SRM allows monitoring the status and

    workflow of shopping carts and follow-on documents.

    Key Features are: Checking the approval status

    Changing and editing the shopping carts

    Extensive search

    Link to follow-on documents

    Express confirmation and invoice

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    Self Service Procurement: Confirmations

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    Lesson Overview

    This lesson provides an overview of confirmations in SAP Supplier

    Relationship Management

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    Lesson Objectives

    To outline the different scenarios for confirmations in SAP SRM

    To define the roles and their functions for processing confirmations

    Self Service ProcurementConfirmations contd

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    Business Example:

    This function is used in SAP SRM to confirm the delivery of goods, and enter services rendered and

    hours worked.

    Confirmation Scenarios:

    Goods receipt, Service entry and Time entry are handled by one confirmation scenario

    These are replaced by a single document: the confirmation

    Confirmations can refer either to purchase orders created in SAP SRM, or to purchase orders

    created outside SAP SRM in the back-end system.

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    Two ways for employees or central goods recipients to save their confirmations:

    Confirm Posts a document that has been processed completely.

    Save It saves the confirmation as incomplete which can be completed at a later date.

    Confirmations can be entered for purchase orders created in local or in backend

    systems:

    Local purchase orders create local confirmations

    Backend purchase orders produce backend goods receipts

    You can search for purchase orders that contain items yet to be confirmed or

    confirmations that already have been created

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    Return Delivery from Confirmations:

    Return deliveries can be generated from confirmations

    Reasons for the return delivery of goods can be entered

    Confirmation Functions: Other functions become available after the confirmation is saved as mentioned below:

    DisplayA list of confirmations is displayed

    ChangeConfirmations can be changed that are in the status Held.

    DeleteConfirmations can be deleted if the status is held, awaiting approval or saved

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    Roles in Confirmations:

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    There are several groups of users who can process confirmations:

    Employees: Employees can confirm the receipt of goods or services they ordered,

    modify the account assignment, add items, change confirmations before they are

    approved and display confirmations. Confirmations entered by vendors or central

    recipients are approved by the requestor

    Vendors: Vendors can confirm the delivery of their goods. Service providers can enterservices that they performed

    Central Recipients: Central recipients enter confirmations for groups of users. E.g.

    Administrators who record all of the receipts for their departments

    Internal Dispatchers: Internal dispatchers work at the receiving point. They distribute

    the products to the recipients using their room number, or notify the actual receivers by

    e-mail that their goods have arrived.

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    Self Service Procurement: Invoices

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    Self Service ProcurementInvoices

    Lesson Overview

    Invoices from vendors can be recorded in SAP SRM to complete the

    procurement process

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    Lesson Objectives

    To outline the different scenarios for invoices in SAP SRM

    To define the roles and their functions for processing invoices

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    Invoice scenarios:

    In SAP SRM, there are several functions for invoices or credit memos

    The documents are created in the local or back-end system, depending on the location of the

    previous documents such as purchase orders and confirmations

    The approval process may be required based on business requirements

    After the invoice is posted and approved or the credit memo is posted, the payment information is

    transferred to corresponding back-end systems that contain the components Financial Accounting(FI) and Controlling (CO)

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    Invoice for Back-End Purchase Orders:

    Invoices can be entered for back-end purchase orders.

    The data from the purchase order history is read automatically from the backend

    system.

    The invoice and the accounting document are posted in the backend system.

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    Invoice for Local Purchase Orders:

    Invoices can be entered for local purchase orders.

    The data from the purchase order history is read automatically from the local SRMsystem.

    The quantities ordered and received display in the browser for invoice entry

    Only the accounting documents are posted in the backend system

    Invoice without Purchase Order Reference:

    Invoices can be entered for which no purchase orders or confirmations exist in thesystem.

    For these types of invoices, data is entered normally from the vendor invoice that havebeen received by means of fax / paper form.

    The invoice remains in SRM system and the accounting information is posted in thebackend system.

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    Roles in Invoices:

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    Invoice entry is controlled by employees, vendors or accountants depending upon

    the business scenarios:

    Employee:

    Enter invoices and credit memos with or without reference to their purchase orders

    Display, delete or reverse their invoices

    Approve invoices enter by vendors or accountants

    Vendors:

    Vendors can enter invoices and credit memos with or without reference to their purchase orders

    Display, delete or reverse their invoices

    Send invoice documents in XML format or choose to print, fax or e-mail as the output form

    Accountants:

    Enter invoices and credit memos centrally with or without reference to purchase orders from

    multiple employees

    Display, delete or reverse their invoices

    Send invoice documents in XML format or choose to print, fax or e-mail as the output form

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    Questions