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TRANSCRIPT
1 © Sirius Communications 2015
Stand out from the crowd An introduction to the power of PR
Austen Lees, Sirius Comms Supported by Jane Gallagher, Helistrat Wednesday 17 June 2015
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What is PR?
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“Next to doing the right thing, the most important thing is to let people know you are doing the right thing.”
John D. Rockefeller
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“People do not buy goods and services, they buy relationships, stories and magic.”
Seth Godin
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What is the opportunity for your business?
• Become a voice of authority in your sector
• Cement a distinct and positive market position
• Build your reputation
• Raise your profile
• Amplify your marketing and sales activity
• Influence stakeholders
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Where does PR fit in your communications mix?
• Contrasts and supports marketing activity
• Most effective when employed hand-in-hand
• Improves landscape for marketing and sales activity
• Research vital
• Presents two way communication opportunity
• Provides qualitative feedback and evaluation
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In-house or Agency
• In-House – Access to decision makers
– Closer to the business
– Easier to build relationships
– Depth of knowledge
• Agency – Cost effective
– Capability and capacity
– Experience and contacts
– Choose the right agency
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New face of PR
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Developing a PR strategy
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KISS Keep It Simple & Strategic
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No strategy = no direction
• Strategy should provide:
– Overall approach
– Guiding principles
– Linkage to business plan
• Focused on issues and opportunities
• NOT the same as an objective
• Comes before your tactics
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Planning example
Objective Objective
Publicise new product or service Establish market leader perception
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Strategy Strategy
Create media relations campaign Position spokesperson as voice of authority
Tactics Tactics
Media list and briefings Features
Product listings Research based reports
Press releases Speaker platforms
Interviews Industry forums
Site visits Awards schemes
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Planning checklist
1. Objectives
2. Audiences
3. Issues
4. Strategy
5. Messages
6. Tactics
7. Timetable
8. Budget
9. Measurement
10. Resources
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How to make a journalist happy…
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How to make a journalist happy…
• Give them news (interesting, current)
• Give them an exclusive • Present it in the right way • Understand their publication
and personality • Give them a picture!
• Spam them • Call them on press day • Expect to see copy in advance • Not respond to requests
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Crisis management
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“When written in Chinese, the word “Crisis” is composed of two words. One represents danger and the other represents opportunity”
President John F Kennedy
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Crisis management
• Have a plan
• Use your plan
• Stay calm
• Show compassion
• Be proactive
• Be available
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‘Well it’s hard to measure’
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Identify what you want from your PR
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Develop a matrix
• Media coverage • Media mentions • Social media mentions
Quantity
• Media coverage • Media mentions • Social media mentions
Quality
Simply the Best
• Surveys • Leads
Outcomes
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Top 10 PR Tips
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1. Take the time to understand the business
2. Build an internal network of “go-to” colleagues
3. Be prepared to challenge status quo
4. Offer credible advice and opinion
5. Find a way to access your Board
6. Aim to make everyone a potential spokesman not just your CEO
7. Use all the channels and tools available to you
8. Don’t assume – evaluate and research
9. Understand your audiences 10. Spend your budget and measure,
measure, measure
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Thank you Contact [email protected] +44(0)1923 608 360 www.siriuscomms.co.uk @Siriuschat
[email protected] +44(0) 23 9312 1314 www.helistrat.co.uk @Helistrat