startup funding options - from kickstarter to venture capital - dreamforce 2012 - 9/20

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Startup Funding From Kickstarter to Venture Capital Brian Jacobs Emergence Capital Partners @brian_emcap

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What if you could get the inside scoop on the key drivers that leading venture capital firms look for when funding a cloud startup? Join us to learn the tips and techniques used to attract VC funding for your company, including Force.com ISV success stories. This session is primarily for C-level, business development, and entrepreneurs

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Page 1: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Startup Funding From Kickstarter to Venture Capital Brian Jacobs Emergence Capital Partners @brian_emcap

Page 2: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Safe harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 3: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

3

Our Mission To unleash the power of SaaS and

Technology-Enabled Services (“TES”) to business users around the world

Page 4: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

You’ve built an awesome app.

Is it time to raise venture capital?

Page 5: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20
Page 6: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

1200 companies review materials�500 face-to-face meetings " "40%�50 due diligence (4-8 weeks) " x 10%�2000 reference calls�About 2 years of time�10 Investments " x 20%�

! < 1.0%

Typical Pipeline for 10 investments

VC Math�

Page 7: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

VC Math�

"Investment "Total Value�3 Total Loss "$3 million "$ 0"�3 Return of Investment (1x) " 3 "$ 3" million �3 Sell for profit (4x) " 3 "$ 12 million � 1 Home run (10x) " 1 "$ 10" million �Total "$10 million "$25 million �

Typical Results – 10 Investments�

We are wrong �60% of the time! �

Page 8: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

What are we looking for? Hypergrowth

Page 9: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

VCs love Math Typical VC Questions: How will you generate revenue? Subscriptions, advertising, transactions, open source, freemium?

What is your average price?

How many customers do you need to reach $100 million in revenue? How many customers are there in the US? Worldwide?

What is your distribution model? Field sales, telesales, channels, freemium/viral? How much does it cost to sell a new customer? (Time and manpower)

What is your dollar-weighted churn? Logo churn?

What are the unit economics?

We want to calculate (1) how big is your market size and (2) how much money you will need to grow really fast.

Page 10: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

How much do you need?

$50,000 $500,000 $5 million $50 million

SuperAngels Angel Funds Seed Funds

Venture Capital

Angels Accelerators

Bootstrap Incubators

Note: Log scale

Megafunds

Page 11: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Bootstrapping

+ Pros - Cons Maintain 100% control Go slow approach

Maintain 100% ownership Impossible with some business models

Macho points at meetups No expense account

Successful examples:

Best for: getting started, consulting companies, development shops, smaller opportunities, maintaining control

Page 12: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

PaaS

AppStores

Incubators

Crowdfunding

New options for bootstrappers

Maximize your ownership by doing everything possible to prove your business model before selling a piece of your company

Page 13: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

PaaS Case Study

•  Force.com ISV: Pharmaceutical CRM •  Startup to 1st customer: 180 days •  Angel Funding: $3 mm •  VC Funding: $4 mm •  $100+ mm revenue in 5 years

Page 14: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Angels

+ Pros - Cons Maintain control (>50%) Fundraising process (4-7 months)

Cool rich guys Limited help

May invite you to pool parties May not provide follow-on capital They take awesome vacations, but

don’t invite you

Successful examples:

Best for: small capital req’ts, preparing for VC route

Page 15: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Venture Capital

+ Pros - Cons Fastest growth possible Long fundraising process (6-9 months)

Lots of professional help Selling ownership to grow (30-80%)

Successful examples

Best for: top 1% of startups, the largest opportunities, need to grow very fast

Page 16: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Founder Math� "Ownership at IPO "Current Net Worth* "�

Bill Gates " 45% " $61 billion �Jeff Bezos "41% "$18 billion �Sergey Brin "16% "$17 billion �Mark Zuckerberg "18% "$15 billion �Marc Benioff "28% "$1.9 billion �Reid Hoffman "19% "$1.5 billion �

* Forbes 400 list, 2012

Page 17: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Should I get Venture Capital? Pop Quiz  Customers are begging for my product.

  If I hired twice as many employees, my business would grow to pay for them all within 6 months.

  I can grow my company +100% for 5 years in a row.

  I like hiring salesmen.

 My wife encourages me to work 120 hour weeks.

  I drink more than 15 cups of coffee per day.

  I would sell 1/2 of my company if that’s what it takes to beat my competitor.

  I like math

If you checked ✔ 4 or more boxes, please see me after the session.

Page 18: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Emergence Capital

•  We are 100% focused on SaaS and technology-enabled services targeting business users.

•  Track record of building global industry leaders

•  Leveraging a small, highly networked team

•  World class SaaS expertise

Page 19: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Brian Jacobs General Partner, Emergence Capital

@brian_emcap

Page 20: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Why Work With a PDO A Few Reminders. . .

Survey (Session Record)

Partner Success Experts Innovation Theater and Lounge 1:1 Success Clinics Innovation Theater and Lounge Need to relax? Have a massage!

Check out the Partner Hub

Cloud Crawl (Thursday Night) 540 Howard Street

@partnerforce Follow us on Twitter

Page 21: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Why Work With a PDO Partner Hub – Speaker Debrief

Welcome Desk

Partner Success Clinics

Speaker Debrief

Area

Page 22: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20
Page 23: Startup Funding Options - From Kickstarter to Venture Capital - Dreamforce 2012 - 9/20

Venture Capital is not for everyone

1

10

100

1000

10000

100000

1000000

Bootstrapped Angel VC IPO

0

100000

200000

300000

400000

500000

600000

Bootstrapped Angel VC IPO

Note: Log Scale