startups 2013 - the five innovations that have changed startups, forever

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Startups 2013 how five innovations have changed the startup world, forever Keith McGreggor Director of VentureLab @

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Presented July 12, 2013 at the Southeast Regional Technology Transfer Directors meeting in Atlanta, GA. Covers five innovations that have changed the startup world forever: the definition of a startup, the advent of the business model canvas, the application of the scientific method for startups, the customer discovery process and Steve Blank's four steps to the epiphany (discovery, validation, creation, and growth), and the lean startup methodologies of minimum viable product and actionable metrics.

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Page 1: Startups 2013 - The Five Innovations that have changed Startups, forever

Startups 2013how five innovations have changed

the startup world, forever

Keith McGreggorDirector of VentureLab @

Page 2: Startups 2013 - The Five Innovations that have changed Startups, forever
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America’s Best Engineering Graduate Schools 2012

1. ! Massachusetts Institute of Technology2. ! Stanford University3. ! University of California — Berkeley4. ! Georgia Institute of Technology5. ! California Institute of Technology (CalTech)6. ! University of Illinois — Urbana-Champaign 7.! Carnegie Mellon University 8.! University of Michigan — Ann Arbor9.! University of Texas — Austin10.! Cornell University!

Eighth Year!

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VentureLab ATDC

Entrepreneurial Flow

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VentureLab ATDC

Technology Startup

Entrepreneurial Flow

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active startups 322+

external investment in 2012 $80M

annual revenue of startups $1.37B

startup jobs 5345

external investment since 1999 $2.45B

ATDC is the world’s oldest and largest university accelerator program

just celebrated its 32nd anniversary

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April 2010April 2010

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inventions reviewed 250+

new projects 35+

ongoing projects 83

new companies created 30

external investment in new and existing VL companies in 2012 $185M

total of angel & VC investments in VL companies $700M+

2012

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1 Rice Alliance for Technology and Entrepreneurship Rice University United States

2 VentureLab Georgia Tech United States

3 UB Technology Incubator State University of New York, Buffalo United States4 NDRC LaunchPad Trinity College Dublin Ireland5 SETsquared Universities of Bath... United Kingdom6 Innovation Centre University of the Sunshine Coast Australia7 Tech 20/20 University of Tennessee United States8 ATP Innovations University of Sydney Australia9 STING KTH Royal Institute of Technology Sweden10 NCTU Innovation Incubation Center National Chiao Tung University Taiwan11 Youngstown Business Incubator Youngstown State University United States12 I3P Politecnico di Torino Italy13 Vermont Center for Emerging Technologies University of Vermont United States14 Jon Brumley Texas Venture Labs University of Texas at Austin United States15 Startup Sauna Aalto University Finland16 InNOLEvation Accelerator Florida State University United States17 TEC University of Alberta Canada18 ASU Venture Catalyst Arizona State University United States19 Oxford Entrepreneurs Incubation Centre Oxford University United Kingdom20 Mason Enterprise Center George Mason University United States21 NYU-Poly Incubator Polytechnic Institute of NYU United States22 profund - Die Gründungsförderung der Freien

Universität BerlinFreie Universität Berlin Germany

23 Sid Martin Biotechnology Incubator University of Florida United States24 Advanced Science & Technology Commercialization

CenterUniversity of Kentucky United States

25 Incubateur HEC HEC Paris France26 StarTau Tel Aviv University Israel

&#1 Engineering/Science Incubator#1 Early Stage Incubator

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about startups ...

Page 18: Startups 2013 - The Five Innovations that have changed Startups, forever

1996 1998 2000 2002 2004 2006 2008 2010 2012

NASDAQ

1000

2000

3000

4000

5000

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$1,000,000,000,000

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we know something now that we didn’t know before

...

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we know something now that we didn’t know before

we know how to build startups

Page 22: Startups 2013 - The Five Innovations that have changed Startups, forever

we know something now that we didn’t know before

we know how to build startups

engineer

Page 23: Startups 2013 - The Five Innovations that have changed Startups, forever

five innovations

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what is a company?

Page 26: Startups 2013 - The Five Innovations that have changed Startups, forever

A organization which sells a product or service in exchange for

revenue and profit

Page 27: Startups 2013 - The Five Innovations that have changed Startups, forever

A bit of history...

Page 28: Startups 2013 - The Five Innovations that have changed Startups, forever

Dutch West India Company 1620

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1856 - First Org Chart

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1908

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Tools for the 20th Century“Century of the Corporation”

Page 32: Startups 2013 - The Five Innovations that have changed Startups, forever

... but what about startups?

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Startups are a Smaller Version of a Large Company

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Startups are a Smaller Version of a Large Company

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Startups are something else.

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five innovations

what is a startup?

Page 37: Startups 2013 - The Five Innovations that have changed Startups, forever

A startup is a temporary organization designed to search for

a repeatable and scalable business model.

innovation

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Startups Search Companies Execute

Page 39: Startups 2013 - The Five Innovations that have changed Startups, forever

Business Model Product/Service

Startups Companies

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Old School of Startups(before 2010) ...

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All I Need to Do is Execute the Plan

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All I Need to Do is Make the Forecast

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What we know now(and have known all along)...

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Business Plansare

FICTION

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"Everybody has a plan until they get punched in

the mouth."

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Five year forecast?

MAGICALTHINKING

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Crystal ball...

2007 2013

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Previous 5-Year Plans

Page 49: Startups 2013 - The Five Innovations that have changed Startups, forever

BusinessModel

BusinessPlan>

Page 50: Startups 2013 - The Five Innovations that have changed Startups, forever

five innovations

what is a business model?

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Business Model Generation

segmentsvalue prop.

revenue streams

customersofferinfrastructure

cost structure

activities

partners

resources

relationships

channels

financial

innovation

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the Canvas

segmentsvalue prop.

revenue streams

customersofferinfrastructure

cost structure

activities

partners

resources

relationships

channels

financial

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still fiction...

segmentsvalue prop.

revenue streams

customersofferinfrastructure

cost structure

activities

partners

resources

relationships

channels

financial

? ? ?

?

???

?

?

?

?

?

?

??

?

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... and we want facts!

segmentsvalue prop.

revenue streams

customersofferinfrastructure

cost structure

activities

partners

resources

relationships

channels

financial

✔✔ ✔

?

✔✔

?

?

✔?

Page 55: Startups 2013 - The Five Innovations that have changed Startups, forever

How?

Page 56: Startups 2013 - The Five Innovations that have changed Startups, forever

pick one...

segmentsvalue prop.

revenue streams

customersofferinfrastructure

cost structure

activities

partners

resources

relationships

channels

financial

?? ?

?

???

?

?

?

?

?

?

??

?

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design experiment ...

segmentsvalue prop.

revenue streams

customersoffer

cost structure

activities

resources

relationships

channels

financial

?? ?

?

???

?

??

?

A controlled experiment generally compares the results obtained from an experimental sample against a control sample, which is practically identical to the experimental sample except for the one aspect whose effect is being tested (the independent variable).

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run it in the world ...

segmentsvalue prop.

revenue streams

customersoffer

cost structure

activities

resources

relationships

channels

financial

?? ?

?

???

?

??

?

A controlled experiment generally compares the results obtained from an

Page 59: Startups 2013 - The Five Innovations that have changed Startups, forever

... and iterate!

segmentsvalue prop.

revenue streams

customersoffer

cost structure

activities

resources

relationships

channels

financial

✔? ?

?

???

?

??

?

A controlled experiment generally compares the results obtained from an

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five innovations

the scientific method applies to business

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©2006

innovation

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62

the key idea

There are NO FACTS

in the building!

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63

the big secret

Conduct 100+

Interviews

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64

A manwho carriesa cat by the

tail learns something he

can learn in no other way.

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Why do Startups fail?

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Startups don’t fail

because theyfail to makesomething...

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Startups don’t failbecause theyfail to makesomething.

Startups failbecause theyfail to makesomethingsomeone

wants to buyfrom them.

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segmentsvalue prop.

revenue streams

customersofferinfrastructure

cost structure

activities

partners

resources

relationships

channels

financial

Business Model

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segmentsvalue prop.

revenue streams

customersofferinfrastructure

cost structure

activities

partners

resources

relationships

channels

financial

Product / Market Fit

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“If you build it, he will come...”

Page 71: Startups 2013 - The Five Innovations that have changed Startups, forever

Tools for managing

Engineering RiskTools for managing

Customer Risk

?Waterfall Development

Porter’s Five ForcesSWOT Analysis

Project ManagementBaseline Risk Assessment

Stress TestingConcentration Methodology

Quantitative Risk Management...

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five innovations

how to reducecustomer risk

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Customer Discovery

innovation

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Customer Discovery

Startups Search

Companies Execute

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Customer Discovery

Understand the Problemthen

Develop the Solution

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This may sound familiar...

Understand the Problem

then

Develop the Solution... but it’s actually

the inverse

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Customers wantyour technology.

MYTH

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Customers don’t careabout (your) technology.

TRUTH

Customers just want their problem solved.

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Customer Discovery

key ideaCustomer POV

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Customer Discovery

WHO CARES?WHY will they BUY?

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segmentsvalue prop.

revenue streams

customersofferinfrastructure

cost structure

activities

partners

resources

relationships

channels

financial

Product / Market Fit

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How do you know you have product / market fit?

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METRICS

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METRICSVanity

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METRICSVanity

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five innovations

build to measuremeasure to learn

learn to build

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Lean Startup Methodology

innovation

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Agile Development

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MVPMinimum Viable Product

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LOWFIDELITY

HIGHFIDELITY

Minimum Viable ProductMVPBuilt to LEARN

Not to SELL

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Moneyball!

METRICSActionable

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the Pipeline

$$$

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METRICSAARRR

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acquisition activation retention revenue

referral

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the equation that matters...

segmentsvalue prop.

REVENUE

customersofferinfrastructure

COST

activities

partners

resources

relationships

channels

financial

<

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... is this one: CAC << LTV

acquisition activation retention revenue

referral

CAC LTV

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ifCAC << LTV

COST < REVENUEand

then COMPANY!

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five innovations

define: “startup”business model generation

the scientific methodcustomer discovery

lean startup methodology

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Customer Discovery

Business Model Generation

Lean Startup Methodology

Startup Engineering

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venturelab.gatech.edu

@venturelab / @keithmcgreggor

[email protected]

75 Fifth St NW, Suite 202, Atlanta GA 30308