stephen w. watts northcentral university el7001-8-2a
TRANSCRIPT
Stephen W. WattsNorthcentral University
EL7001-8-2a
E-Learning IntroductionIntroduction4 Types of e-Learning
What are They?Benefits to our CustomersBenefits to our Company
Next StepsConclusionQuestions?References
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Introduction to e-Learning“The use of technologies in learning
opportunities, encompassing flexible learning as well as distance learning, and the use of information and communication technology as a communications and delivery tool, between individuals and groups, to support students and improve the management of learning” (HEFCE, 2005, p. 12).
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Four Types of e-LearningInformal
(A learner accessing information on their own.)Self-paced
(Computer-based or Web-based Training)Leader-led
(Synchronous and Asynchronous learner training.)
Performance support tools(Help tools for specific tasks.)(Broadbent, 2002, p. 10)
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Using Informal e-LearningPublic Web SitesAssists our Customers
Learn more about usLearn more about our productsLearn more about our technologies
Benefits XYZFewer questions on the Help DeskGreater Customer Satisfaction with our
products and technologies
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Using Self-Paced e-LearningTraining on Demand
Traditional classroom training made available in a video based, online format
Self-Study CD-ROMSome will have the same content as our instructor-led classes
Some will offer specialized contentEL7001-8-2a
Self-Paced e-Learning for CustomersSame content as in a traditional classroomGet started on training right awayComplete classroom content
Full lectures covering vital materialWhite board discussions of conceptsHands-on activitiesAvailable at any time, in any location
Customize your content by selecting the topics of greatest interest or need.
Save time and money on travel!
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Self-paced e-Learning for XYZCreate content using current instructor staffMultiple-offerings to tailor to each customer
situationOnlineCD-ROM
Sell to ‘low hanging fruit’Disparate learning stylesDramatically reduced training budgets
Build good will and experience with our product and instructors
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Using Leader-led e-LearningSynchronous online instructional experience
Comparable to traditional classroom experiences
Top-rated and trained instructorsCutting-edge curriculumHands-on activities to reinforce learning
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Leader-led e-Learning for CustomersInstructor teaches the class ‘live’Interactive and collaborative technologyImmediate feedback and answers to
questionsSame material as the traditional classroomExtensive hands-on activities to foster
greater understanding and interaction between instructor and student
No need for expensive travelLearn from anywhere
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Leader-led e-Learning for XYZKeep full-time instructor staff busyNo expensive travel or overtimeInstructors can teach from anywhereMore full classrooms
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Using Performance Support Tools (PST)Task oriented trouble shooting
Tech supportWizards Searching key words or phrases for specific
concernsAutomated support for oft asked questions
Web based Phone based (VRU)
Moderate help-desk calls through the use of automation
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Next StepsMake the decisionCreate the toolsImplement the toolsMarket the toolsProfit from the tools
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Conclusione-Learning for the company
Keeps costs downMore opportunities to help our customers
e-Learning for our CustomersWide range of tools to assist according to their
needDecreases costs associated with trainingWorld-wide access anytime, anywhereFlexibility is THE number one draw for e-
LearningEL7001-8-2a
Questions?
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ReferencesBroadbent, B. (2002). ABCs of e-learning: Reaping the benefits and avoiding the pitfalls. San Francisco, CA: Jossey-Bass/Pfeiffer.
Higher Education Funding Council for England. (2005) HEFCE Strategy for E-Learning. Bristol, England: Author.
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