steps in mbo

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    STEPS IN MANAGING BY

    OBJECTIVES

    Setting of organizational objectives

    Formulation of departmental objectives

    Establishing goals or targets of subordinates

    Establishing check-points or key result areas

    Followup and periodic review of progress

    Appraisal of performance and counseling

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    1. SETTING OF ORGANIZATIONAL

    OBJECTIVES

    This is the first step in MBO to establish

    verifiable objectives for the organization as a

    whole.

    To set the objectives a detailed assessment

    has to be made of the various resources.

    Proper forecasts should be made to estimate

    the demand and the business conditions in

    the country.

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    2.FORMULATION OF DEPARTMENTAL

    OBJECTIVES

    Top management must determine the

    objectives of every department.

    Top management should discuss the

    objectives with the departmental managers,

    so that statement of agreed objectives may

    be evolved.

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    3. ESTABLISHING GOALS OR TARGETS OF

    SUBORDINATES

    Each subordinates sets the goals of his job

    and discusses the same with the superior.

    Once the process is complete, there will exist

    a meeting of minds of each superior and his

    subordinates as to what is to be

    accomplished and why is it to be

    accomplished.

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    4. ESTABLISHING CHECK-POINTS OR KEY

    RESULT AREAS

    MBO calls for periodic meetings between the

    superiors and the subordinates to review the

    progress towards the accomplishment of

    targets of the subordinate.

    Superiors must establish check points for

    evaluating the progress of the subordinate.

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    5. FOLLOWUP AND PERIODIC REVIEW OF

    PROGRESS

    The superior must make a periodic review of

    the progress in achieving the subordinates

    targets.

    He should call meetings to identify the

    problems faced by the subordinates and

    taking appropriate steps.

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    6. APPRAISAL OF PERFORMANCE AND

    COUNSELING

    It can be of formal or informal appraisal.

    The performance of every individual isevaluated in terms of the standards or end-

    results clearly agreed upon by the superiorand the subordinate.

    The superior will discuss with the

    subordinate the ways to remove deficienciesin performance and advice him as to how toincrease the efficiency.

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    It is difficult to judge the performance of

    individuals where the objectives cannot be

    set in quantitative terms.

    In MBO goals are set only for a short

    period of time.

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    It requires far reaching changes in

    traditional thinking and practices.

    Lack of training and knowledge on

    the part of the supervisors in implementingthe programme.

    Lack of follow-up by the superior

    at the appropriate time.

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    Since goals are set after every sixmonths the supervisor may not like to modifythem in between because of fear of resistancefrom the subordinates.

    MBO is not appropriate for all levels andfor everyone . it is suitable only whereboth managers and subordinates feel

    comfortable with it.

    It is costly and time consuming.