strategic management in public sector

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    Strategic Management-DPGMMO

    6th & 8th December 2010

    Dr Yong Chee Tuan

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    Business, Operational, Strategic ?

    Business PlanNormally prepared to acquire financing

    Operational PlanIdentifies specific results to be accomplished within a

    given time period

    BudgetExpresses operational plan in financial terms

    Strategic PlanIdentifies the basic concept and direction of an

    organization

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    Defining Strategic Management

    Strategic management

    Analyses, decisions, and actions an

    organization undertakes in order to create

    and sustain competitive advantages

    1-3

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    Defining Strategic Management

    Analysis

    Strategic goals

    Internal and external environment of the firm

    Strategic decisions What industries should we compete in?

    How should we compete in those

    industries?

    1-4

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    Defining Strategic Management

    Actions

    Allocate necessary resources

    Design the organization to bring intended

    strategies to reality

    1-5

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    Two Fundamental Questions

    1. How should we

    compete in order to

    create competitive

    advantages in the

    marketplace?

    2. How can we create

    competitive

    advantages in the

    marketplace that are

    unique, valuable,

    and difficult for rivals

    to copy or

    substitute?

    1-6

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    Key Attributes of Strategic Management

    1. Directs the organization toward overall

    goals and objectives

    2. Includes multiple stakeholders in decision

    making

    3. Needs to incorporate short-term and

    long-term perspectives

    4. Recognizes trade-offs between efficiencyand effectiveness

    1-7

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    Strategic Management Process

    Intended strategy

    Decisions are determined only by analysis

    Realized strategy

    Decisions are determined by both analysisand unforeseen environmental

    developments, unanticipated resource

    constraints, and/or changes in managerial

    preferences

    1-8

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    WaitThis is not the public sector

    perspective!

    Ya, there is competitiveness, but the

    roles of a public sector organisation are

    evolving.

    New public management scholars areusing the business approaches, but the

    existing systems/models/functions have

    not changed

    A lot of modifications are needed here!

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    Strategic Management: Why?

    In a comfortable position/situation

    Believe the future (at least for 10 years) is also

    promising with abundant resources & outputs

    Enjoy minimum divides & progressive living

    standards- stakeholders are satisfied

    Sheltered by global crisis, international

    disputes & regional instability

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    Strategic Management: Why not?

    In crisis- natural or otherwise events

    The paths are already determined

    The resources have been assigned When Operations plan is required, not the

    strategic/tactical plan

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    RKN Objectives

    Sales Plan

    a) Improve quality of life of the people;

    b) Maximise the economic utilization of national resources;

    c) Develop non-oil industries;

    d) Accelerate human resources development to meet countrys

    demand of increasingly sophisticated economy;

    e) Maintain full employment & increase the level of productivity;

    f) Maintain a moderate rate of inflation;

    g) Foster a more disciplined, self-reliant and caring society;

    h) Encourage and nurture the development of Rakyat Melayu asleaders of industry and commerce; and

    i) Have a clean and healthy environment.

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    1. List the features of the RKN objectives

    with relevance to the ministry.

    2. How can your organisation contributeto the attainment of each of the RKN

    objectives?

    1. In terms of a) regulatory, b) infrastructure

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    Gap Analysis- Pt 1 and Pt 2

    Current Scope ofWork: Which of the

    RKN objectives areimpacted by the key

    activities of yourorganisation?

    How wellwe do?

    What other SOWshould MOC do (or

    should not do)?

    What are the majorbarriers implementing

    these revised SOW?

    What are the possiblesolutions?

    Licensingeg for

    b), f)

    Regulating

    Promoting

    Facilitating

    Establishing

    Providing

    Funding projects

    Where are we? What next? How?

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    Pt3: Vision, Intents & Principles

    State your group preferredvision statement

    State your preferredstrategic intents and

    principles (list not morethan 4)

    1

    2

    3

    4

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    Strategic Plan: Packaging

    A Strategic Plan is formulated based on analyses,

    choices, trade-offs, and leadership/management

    interactions

    The plan may create a culture & system ofoperations; existing culture & system must evolve tosupport & implement the plan

    Different degrees of transparency are required to

    maintain the plan; communication is crucial!

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    Presentation: 15min

    You have just been appointed as a strategic planning

    consultant by a Ministry.

    Provide a framework of an ideal strategic plan for the

    said Ministry.

    Identify the key issues, boundaries, similar action plans

    used in regional economies,etc

    Highlight the key features that define the Strategic

    Plan as a good plan