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Strategies for CAs in Practice-Post Covid-19 times CA Guru Prasad Partner Guru & Jana

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Page 1: Strategies for CAs in Practice-Post Covid-19 times CA Guru …ecpl.live/icai/cmp/post-Covid-CA-firms-06042020.pdf · responsible for QC process? Do you have a history of disengagement

Strategies for CAs in Practice-Post Covid-19 times

CA Guru PrasadPartner Guru & Jana

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Here to Where

2

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Is it possible

3

It has been over 2 weeks, we all are home

Change is the only constant – we have seen this in the

past:

ROC Returns online

UDIN for India

E-Scrutiny for India

GST Portal

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PRESENT SCENARIO – COMPOSITION OF FIRMS IN INDIA

Predominant composition of Indian CA firms - small in size

Proprietorship firms/ Partnership firms are most common form of organization.

There are number of barriers that plague the growth of the small firms into medium or large sized firms.

Proprietorship

No of

Partners

No of

Firms

No of

Partners

No of

Firms

No of

Partners

No of

Firms

10 135 21 4 32 2

11 76 22 2 38 1

12 73 23 3 39 1

13 35 24 4 44 1

14 22 25 NIL 61 1

15 19 26 NIL 63 1

16 17 27 2 66 4

17 11 28 3 67 1

18 6 29 2 92 1

19 9 30 2 139 1

20 5

Firms having potential to

grow as BIG 8/20444 firm

s

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Topics to be discussed today

5

Covid ImpactOrg structure & VetoHome Work

Networking -guidelines

Segmentation & Positioning

New Areas to venture out

Distance matters

HR StrategiesTech Strategies

Business Strategies

1 2 3

4 5 6

7 8

9

9

10

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Chinese Covid-19 Impact

1

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The situation CA firms face

Data in “Server” at office

Tax scrutiny missing

Time for bank audit

Use this as a check list

1

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The situation CA firms face

Collections always a

problem, BUT

Salaries / stipend

Client business is down

1

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The situation CA firms face

Power with ME

They work, when I

am there at office

New clients?

Where are they

The list can go on, till the cows come home. But enough to lament

We already have enough negative outside, lets now see how we can better our lives

1

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What could end up is

A big expenditure Minimal result Less/No business

1

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What can you do

Sitting at home??

Chinese Virus Impact

1

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Home work

2

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What can business owners do at home?

Employees Clients contact

HOME WORK

Client Mining

New Pastures Investment advisory Our own Data

2

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Employee Engagements

2

The connect was established for over 2 decades

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Keep in touchwith clients

Home Work

2

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Client Mining

2

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NEW

PASTURES

2

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InvestmentAdvisory

Home Work

2

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Your own Data

Home Work

2

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Organisation Structure

3

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Organisation Structure

Transparency in an organisation

Increment based on Performance

Succession Planning

13 years and no Partner

reduced

Partnership firms break

My Share is not big.

Can the Pie be Bigger

Organisation Structure

5

2

10.5 0.2 0.1

0

1

2

3

4

5

6

0% 20% 40% 60% 80% 100% 120%

Absolute Share of profits (amount in Crores)

3

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Organisation Structure

I got this business?

I got this Client?

I don’t want to ask my Senior Most reportee – the tough questions

Ego amongst partners – Big Issue

Organisation Structure

3

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An Open Office

Organisation Structure

3

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Organisation chart – Pre Covid

MumbaiAccountsConsultCorporate law

2 Managers 1 Manager 1 Manager 1 Manager 1 Manager3 Managers 12 Manager

15 Exec 4 Executives 3 Executives 1 Executive 14 Exec 4 Executives 35 Exec

Partner

Taxation Partner Partner

Audit

PartnerLiaison

Chartered Accountants

Organisation Structure

3

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Long Term

Who stood by me in tough

times

LoyalistTransactional

Organization

Waste, but good to have

Organisation chart – Post Covid

Organisation Structure

Weed Out

3

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Network, & ICAIGuidelines

4

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Benefits of Networking

International Exposure

Experiencing different work culture, economies of scale

Domestic Branding – Demand for umbrella services can be met

Referral practice for inbound and outbound referrals

Business Development, client servicing-

Toe in Water approach

Young Partners Program

2

7

4

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Benefits of Networking – Contd…

Pooling of resources -Expertise, Experience & Competency

Reduces dependence on one’s client

Improves professional standing and client serving capacity

Employee retention-attract talent and retain

Risk bearing capacity increases

Promotes specialization-Exposure to various

clients builds confidence

2

8

4

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International Association

How does it work ?

Iindependent accounting firms.

Network – NO WORK

Each firm is a separate legal entity

The Coordinating entity is usually organized as a LLP/ corporate entity and overseas the

functioning of the network.

Cost of network is funded by member firms – subscription fee

.

2

9

4

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How to identify a Network?

How global is a network?

• How many countries• How many firms

Quality of members already present

What quality control measure does the association insist from its members?

Fee sharing structureWhat is the cost and how

beneficial is the association for you?

Range of services

What are the range of services the association provides

specialized services in?

3

0

4

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What Steps you need to take to become a member?

01One firm one statepolicy

02Check for Local presence

03Talk to a local member Get a review of the association.

06Write to the Secretariat

05Be open for an Inspection –But sign NDA

04Infrastructure to be pruned

3

1

4

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Forum of Firms

Network of Network is the forum of firms

Objective of the forum

• High Quality practices• The Forum coordinates trans national audits• Associated with IFAC

3

2

4

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Some International Networks Part of the Forum of Firms

The below networks are also member of the Forum of Firms. The Forum of Firms Is an association of 23 International networks of accounting firms

3

3

4

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Some More International Networks3

4

4

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How ready are you? Grab a book & Pen – Answer these

questions

💻Do you have internal

quality control procedure?

🔀Is communication of

independence formalised?

🚀Are the firm’s ethical governance practices

documented ?

Are partners of firm ultimately responsible for QC process?

Do you have a history of disengagement on independence

or conflict of interest?

🎯Is Technology used in the firm, and is there consciousness of its local brand?

🔀

3

5

4

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🔀Extra Time – Are you ready

to commit your time in addition to the daily routine?

🚀How quickly can you reply to queries? Do you have a

plan?

$It involves cost- Are you ready to pay the membership fees?

Travel- Are you ready for the travel it may involve, National/

International?

🎯May require initiatives to contribute to the network, are you open to it?

How ready are you?

Answer these questions in your mind

🚀

3

6

4

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💻SPOC - can you be the

one?

🔀Punctuality – Would you

be able to respond to queries on time?

🚀Are the employees and

other members happy with the association?

May not generate any business for a few years – Are you OK

with it?

Are you ready to adopt an international culture for better,

which may require changes in the current procedure?

🎯 Are you OK with monitoring of policies and internal framework.

How ready are you?

Answer these questions in your mind

3

7

4

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What did you find in these

Mergers ?

MY NAME!

What is the difference?

Global scenario & Indian scenario

The firm is bigger than ME I

Succession Planning

is important

Span of longevity

SMost Mergers are

Out side India n

4

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Y

Nostalgic

Fear of Failure

What will the society

think

Established in 1934

All is well now

We are not a product, it is a bundle of

emotions and value systems

Me and My Family

4

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Types of Mergers- In India

Delhi/

Bangalore/

Kolkata/

Mumbai.

Visiting card Merger

My Firm +

Your Firm India firm and local firm is different

Empanelment Merger CAG + Bank

Overhead Mergers Polyclinic

4

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How Ready are You? Answer these questions in your mind to know if you are Merger ready

Pick a pen and paper, lets start.

💻 Post Merger, a Partner can become Manager

🔀 Work life balance

🚀You need to report to someone?

ME or is it the Organization? Which is more important for you?

Capital for Merger – Do you have it?

🎯Risk – Can we start from ground 0

Are you willing to come out of the comfort zone and fight it out.

🎫My freedom – I don’t want any one to enter.

📱 Travel- Around 6-8 days or more in a month.

4

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How Ready are You ?

Answer these questions in your mind to know if you are Merger ready

💻 Sentiments about the existing firm

🔀 Adopt new culture – Are you ready?

🚀Would you like to be policy driven

Society - would you feel difficult to face, as you got sucked in?

What does the Family say? Are they supportive of your decision?

🎯 I get success myself, or should I call it team success and join.

Existing fun will go

🎫Are you open to criticism –constructive or destructive.

📱 Are you hungry for more work, exposure, more knowledge.

4

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How Ready are You ?

Answer these questions in your mind to know if you are Merger ready

💻 Are you ready to take up the BIG GAME

🔀 Do you think Merger is alternative for Corporates

🚀 Do you enjoy All India Meetings instead of office meetings

Do you need to invest lot of time in meetings, and conference calls.

4

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Segmentation & Positioning

5

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THOUGHT 1 - Positioning

Specialise in taxation

Specialise in service taxes IFRS Specialization Business Consulting

Partner

Strategy is a No man’s job.Business Development has become our part time service.

Let him file his Tax Return – Not mine. Doctor does not go for a walk

We have many Advisory Services – how about USWe Know it all syndrome – CA firms have no Coach

Segmentation & Positioning

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POSITIONING - Which part of the pyramid are you in?

LARGE MNC FIRMS

ASPIRING INDIA

ARE WE HERE

Segmentation & Positioning

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THOUGHT 2 – STRATEGY OF POSITIONING

Can I tell NO to a client

Segmentation & Positioning

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THOUGHT 3 - A typical Profit & Loss Account

Segmentation & Positioning

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New Areas you can Venture in to

6

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Area 1 – Family Arrangements

Kids

Brothers Start

Business

C – 33%B – 33%A – 33%

B1 B4B3 G1B2 B5 G2

Joins

BusinessCA Doctor Joins

Business

Aboard Home

Maker

New Areas you can Venture in to

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If the Kids join Partnership Firm

B1

B4

B3

B2G2

What will be the Share?

What will be the Share?

What will be the Share?

Will he get anything?

Will she get anything?

New Areas you can Venture in to

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1 Who owns – Who controls

2 Vision Documentation

3 Shareholders’ Meeting

What could you do?

4 Who will own Shares

5 Who comes to Board

Share capital structure, VETO rights

structure

Values, Mission, Vision

Normal rights

VETO right

Super Majority right

Siblings

Inter cast marriage

Adoption

Death

Advisory Main Board SPV Board

Family agreement governs

this

New Areas you can Venture in to

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Area 3: Specialized Services

DEMAT AGENTS

Coordinating with DPs and Banks for smooth functioning of Account opening and such

hassle free procedural requirements.

Performing Dematerialising and Rematerializing services.

Ensures to offer you a safe online and seamless track of Investments.

Single sheet to show ownership of the VC or PE

Handover of ownership documents to investors easily possible

CORPORATE LAW SERVICES

We function under your label, professionalism and thought process

The high end legal work will have rate X, while corporate law which is the nerve system and

equally important, could have rate X (minus)

It is a digital world, we physically remain in Guru Jana offices, but virtually can be an arm of

the legal firm

Clients of law firm can have consolidated, single umbrella service offering

New Areas you can Venture in to

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Area 3: Specialized Services

SHAREHOLDERS AGREEMENT COMPLIANCE

Would have a control mechanism to verify and confirm that all the shareholders agreement

and definitive have been adhered to

To ensure that the board, shareholders meetings, committee meetings are as per the

definitive.

To ensure that the monthly reporting, promoters salary, the VETO rights are implemented as

per the SHA and other definitive.

We will submit periodic reports to confirm the adherence. It can be summed up as ‘internal

audit’ of corporate governance.

VC CUSTODIAN SERVICES

Custodian services for all the original agreements, Share certification, all relevant Board

documentation, shareholder documentation, investor rights review etc

Portfolio company wise dashboard – which would give a ‘green’ or ‘red’ monitoring of all

Portfolio Company data

All portfolio wise matrix to the investor in a matrix – showcasing document control.

New Areas you can Venture in to

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Area 3: Specialized Services

DATA ROOM CREATION

Regular updation of Data room – Preparing the Company for Investor’s

review.

Independent Review – Providing compliance related advice and

assurance.

Addressing the Snags – Assisting the Company in taking corrective

measures before approaching Investors.

Co-Ordination – Addressing queries of Investor / representatives and

coordinating for seamless execution of Due Diligence Review.

Auto Updation – Creating a system whereby data room updation

happens automatically within the routine work of Accounting and

Finance Team.

New Areas you can Venture in to

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Area 3: Specialized Services

DIRECTORSHIP SERVICES

Investor Representation – Represent the investor as a Board member.

Senior Partners of the firm could act as nominee directors.

Business Support – Provide insights on micro-management of business.

Reporting – Provide timely and updated information on the Investee

Business and financial status to Investor – Quarterly Report

Investment Watch – Whistle blower. Keeping Investor updated about

happenings in Investee Company.

Director by Law- Assume all risks and liabilities of a nominee director,

as prescribed by various statutes.

New Areas you can Venture in to

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Area 3: Specialized Services

VENDOR DUE DILIGENCE REVIEW

Independent Review – Independent, robust and expert review, from the

point of view of both the Company and investor.

Addressing the Snags – Assisting the Company in taking corrective

measures before approaching Investors.

Deal Assistance – Providing inputs for Deal structuring and negotiation.

Pricing – Inputs on business plan and critical opinion on vendor’s bid.

Co-Ordination – Addressing queries of Investor / representatives and

co-ordinating for seamless execution of Investor’s review.

Advisory – Financial, legal, regulatory and commercial advisory, as and

when required

New Areas you can Venture in to

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Area 4: IBC

Voluntary Insolvency

Cases

Forensic Audit

Liquidation Cases

New Areas you can Venture in to

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DISTANCE MATTERS

7

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Death of Old Times

Bulk Tax Returns

Multistate VAT Understanding

Bank Audits

Stock Take RFID

Consolidation of audit in to Single audit

NO GST audit, No Tax Audit, No TP Audit – Only one Audit

Death of Old Times

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In the age of growing machine IQ, anything that is vaguely repetitive, will not last

Digital DisruptionRise of Artificial Intelligence ,MachineLearning, Blockchain, Automation, IOT& Mobile

DIY ApproachWeb tutorials, webinars, youtube videos that allow clients to do thingsthemselves

1 2

AuditCorporate Law

Accounting

Regulatory ReformsSimplification of laws, enhanced and easier codification of rules

Digital ClientsClients are quickly adopting digital technologies

3 4

Digital in GovernmentImproved government services, enabling direct government citizen convergence on digital platforms

Alternate Service ProvidersWebsites that sell forms, legal service outsourcing, commoditised end to end services

5 6

Audit, Accounting and Corporate law seem to be faced with disruptive trends

DISTANCE MATTERS

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RECENT ECONOMIC TRENDSEase of Doing

business in India

India improved its ranking in the

World Bank's Doing Business Report

by 14 spots over last year and is

ranked 63rd among 190 countries in

2020 edition of the report

Numerous foreign companies are

setting up their facilities in India on

account of various government

initiatives like Make in India and

Digital India

India recorded FDI

growth of 16%

South Asia recorded a 10% increase

in FDI to $60 billion. The growth was

driven by India, with a 16% increase

in inflows to an estimated $49 billion.

The majority went into services

industries, including information

technology

Largest startup

base

• Liberisaltion of fiscal policy with

respect to benefits to start-ups

• Third largest base in the world with

over 9,000 start-ups and witness

of more than 25 unicorns

Disinvestment

Recent moves by government to

privatise the ownership in public

sector companies – which may open

up new avenues to the domestic and

foreign investors

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HR Strategies

8

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Time spent on HR

We have to move from payroll to HR.

It is not a month end Salary sheet activity Any more

30%

40%

10%

20%

Dept Clients SOS Work

15%

25%

10%10%

40%

Dept Clients SOS Work HR

HR Strategies

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Thought 1– ibm v/s infosys | our internal branding

Belongingness in the Organization

Relationship of left employees

Pride in the Organization, Creation of Culture internally

Song for the Office

Good News Board

Today’s Special at office

Nostalgia book, There to here ||| Here to Where

Vision exercise

360 Degree Review or Town Hall meetings

Business Strategies

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Integration of Values

Values

Criteria Technology Profit Rewards Leadership

Hiring

Sustainability

Reward

Promotion

Role

Leadership

Succession

Planning

HR Strategies

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Interviewing is an Experience

Google forms for Interview

Team Photo’s

How are you treated

Security/front office

What I see when I come for interview

A.I Tools

We don’t get employees

HR Strategies

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Tech Strategies

9

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MANAGEMENT PROBLEMS

• PARTNERS IN ROUTINE

JOBS

• REPEAT INSTRUCTIONS

• EMPLOYEE

PROFITABILITY

• HOW TO KEEP TRACK

• CLIENT PROFITABILITY

EMPLOYEES:

• NO SYSTEMS

• MY SENIOR HAS NO TIME

•NO INSTRUCTIONS

•SEARCH FILES

CLIENTS

• YOU DON’T GIVE TIME

• MY WORK?

• CORRECT TALLY?

• SEND SAME STAFF

Tech Strategies

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Services rendered @ a GLANCE – Solution -1

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Create a Service, assign task 200 Rs.

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Solution 2 – individual returns

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Solution – 3 our vivid

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Solution – 4, Can I have a software developer with me

Website in Khazak – 20K

Tool in Kanpur – Rs 2 k

SPOC Malaysia Rs 50 k

Profile – Madagascar –3k

M-Day app Madagascar – 30K

IT Cyber audit - Spain – Rs 20K

IT Director - Italy – Rs 50 K

Tech Strategies

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Solution -5, Minimum efforts maximum results

Tech Strategies

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Business Strategies

10

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Thought 1 – your clients are satisfied, give more

Are we rendering a CONSULTING assignment to an AUDIT client?

Are we rendering PAYROLL services to a TAXATION client?

The answer is…Business Strategies

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We don’t stop here…

ARE OUR CUSTOMERS

SATISFIED?

If YES, what more do they deserve

Business Strategies

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THOUGHT 2 – CAN I GET AN INFLUENCER

We merged 6 years ago. Why?

We merged a year ago Why?

We became a network 4 years

ago Why?

Large VC players PE players Senior Advocates

Independent DirectorsCorporate CFO

Business Strategies

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Thought 3 – god is busy – can I help you

All you need is a contact on a CSR mode with

Incubators, You have these to start with

GUILTY | CPA | PASTURE | FINANCE MAN

BACK TO PRACTICE | INDIA- $$$$$Business Strategies

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THOUGHT 4 - ego is a fascinating monster

o Usually ego comes and everything else walks out

o But in our world ego buys you business

o Innovative Interventions in your profession can be a good experience of satiation

o Double advantage Learn too + Business too

Business Strategies

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Thought 5 - the Ripple Effect

What effect does it have on

professional assignments and

fee?

Let’s talk about the ‘theory

of referenciablity’

Raise your standards and

other services will follow

through

Are you a professional on the

go? Here we talk about

creating dummy works.

Business Strategies

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Thought 6 – over crowded specialist

• Trade offices, trade associations are

important

• Embassy Office

• Trade Commission

• Trade delegation is not just travel

industry

CAN I GO OUT AND GET WORK

Business Strategies

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Thought 7 – brand building

Make a statement and ask me

how

• Writing ICAI publications

• 1st in a billion

• paper less and open offices

• You can see my server

You have his blessing – he

has accepted your donation

Budget updates

Daily updates

Circular to clients

Sensory over load

Business Strategies

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Thought 8 – market place – target is narrower

Review of listed Companies Balance sheets

DIN number, and Company identification route

Security charges are high, Courier Costs are high

Exchange rate is high,

How to get ICAI award for the best Balance sheet

Hand written invites and letters – do you remember the Inland letters

Provident fund refund has not come

Competitors balance sheet for Rs. 100.

Business Strategies

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Thought 10 | industry specialization

I can speak Japanese. I only understand Germany

Business Strategies

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Thought 11 – corporate moving to entrepreneurship

India is the country with the largest number of entrepreneurs

Niche Service can be provided only to this segment

You do not need a Finance Department, I will Sign your Cheques also

Corporate world is a world of EMI’s let me start on my own

Business Strategies

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Thank you….