student affairs annual report

Annual Report 2010 - 2011 University of Connecticut

Division of Student Affairs

Table of ContentsLetter From the Vice President of Student Affairs

Division Values and Guiding Principles

Student Affairs by the Numbers

Vice President for Student Affairs

Career Services

Center for Students with Disabilities

Community Standards

Counseling and Mental Health Services

Dining Services

Office of Fraternity and Sorority Life

HESA-Higher Education and Student Affairs

One Card Office

Residential Life

Student Activities

SAIT-Student Affairs Information Technology

Student Health Services

Student Services and Advocacy

Student Union

Wellness and Prevention

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10111213141516171819

To Members and Friends of the Division of Student Affairs

The Division of Student Affairs provides programs, services, and co-curricular experiences that enhance student success. Our efforts support the development

of the whole person by fostering an awareness of lifelong learning and promoting the development of skills for effective citizenship in a diverse world.

We promote a vibrant intellectual climate that supports an active and inclusive community.

We strive to be reflective and intentional in an ever-changing environment.

Through a strong community-centered environment, we will work together

with integrity to enhance campus life by creating a sense of ownership,

responsibility, and confidence in the university. We will send forth graduates

who will make outstanding contributions to society.

The Division of Student Affairs is a group of dynamically

engaged members of the UConn community who

share a single focus: we put our students first in all that

we do. This dedication reflects itself in myriad ways,

from small gestures of kindness to bold new initiatives

that are changing the University’s cultural footprint.

This Annual Report gives you a glimpse into what

can happen when a large group of like-minded people

moves together in a positive, student-affirming direction.

If something in this report stirs your curiosity, ask us

about it. If you see an opportunity to jump on board,

by all means, do...there’s always room!

Sincerely,

John R. Saddlemire, Ed.D.Vice President for Student Affairs

“We put our students first in all that we do.”

OUR MISSION OUR VISION

1

Divsion Values & Guiding PrinciplesOur guiding values and principles are the fundamental tenets by which we do our work as a Division. They guide our efforts in pursuit of our specific priorities and goals and describe how we live the UConn Creed through our work.

I will practice personal and academic integrity.We Value Integrity. Individually and collectively we meet the expectations and guidelines of our students, colleagues and the University.

I will respect the dignity and rights of all persons.We Value Diversity. Individual differences and unique perspectives are respected. Inclusion is the foundation for decision making and respect for others is nonnegotiable. The well being of each individual is sensitively supported.

We Value People. We affirm individual rights and freedoms in balance with responsibility to the good of the entire community. Social responsibility and an ethic of service to others are funda-mentals of our work.

I will demonstrate concern for others and live up to my community responsibilities.We Value Stewardship. We maintain and manage our resources appropriately and are accountable for our actions. We strive to maintain a sustainable community that is environmentally and socially conscious.

We Value Character. Our reputation is built upon reliability. We demonstrate a commitment to dependable performance that produces successful results.

I will approach learning (work) with a spirit of inquiry.We Value Collaboration. Our strength and impact on this campus as a coordinated team can and will be extraordinary.

We Value Competence. Students, staff and faculty gravitate to the departments within the Division with confidence. We demonstrate credibility and knowledge.

We Value Initiative. We create opportunities that encourage and reward new ideas. We support the thoughtful integration of new technologies.

I will take pride in the University of ConnecticutWe Value Service. Our services are provided in the best way possible, while thoughtfully balancing educational needs and customer service.

We Value Excellence. Through thoughtful assessment we continuously strive to deliver programs and services with pride and distinction. We will enhance the reputation of the University of Connecticut.

2

Student EngagementThe Division of Student Affairs will provide programs, services, and co-curricular activities that enhance student learning, engage students in their academic and University experiences, and prepare students for the world of tomorrow.

Effectiveness and Service DeliveryThe Division of Student Affairs will support the institution’s goals through a quality portfolio of services based on the principles of reliability, evidence based decision making, and effectiveness.

DiversityThe Division of Student Affairs will foster a campus community that provides a welcoming environment, attracts and supports a diverse student body and staff, promotes a diverse culture in which students live and learn, and prepares students to succeed in a diverse global environment.

Student Affairs By The NumbersAs you read through the Division of Student Affairs 2011 Annual Report you will notice a selection of numbers presented for each department. These numbers are a sampling of our annual metrics.As part of the Division of Student Affairs Assessment Plan the Division is currently engaged in a project of metric assessment and tracking. The metrics provide a numerical snap shot of the some of the ways that the division and units within the division are supporting the priorities of the Division of Student Affairs Strategic Plan and the current Academic Plan. The metrics are categorized to reflect contributions to the five Division of Student Affairs strategic priorities.

In addition to the annual metrics provided for each department within the Division, the report begins with the values of several of our Strategic Plan Metrics. Strategic plan metrics are division-level indicators of performance within a specific priority. The numbers are the sum of the totals of the relevant metrics at the department level.

2011Strategic Priorities

Community Engagement and ServiceThe Division of Student Affairs will provide opportunities for engagement between the Institution and the community that enhance learning, promote student engagement, foster connections with the Institution, and provide services to the community.

Alumni Involvement and DevelopmentThe Division of Student Affairs will provide opportunities that engage alumni in the Institution, foster alumni development, and enhance charitable giving in support of Division programming and priorities.

3

VICE PRESIDENT FOR STUDENT AFFAIRS

Students in leadership positions

Students in leadership development programs

Formal and informal partnerships between the Division of Student Affairs and academic units

First year students participating in living and learning communities

Students participating in internships Public and private partnerships

Hours of community service and outreach

Students involved in community outreach

Alumni at events

Alumni who participate in programs

Division of Student Affairs Strategic Totals

2,518

6,583

105

20%1,390

643

68,400

4,02392

215Funds raised through development efforts

$218,912.00

4

CAREER SERVICES

Effectiveness & Service DeliveryFirst year students FYE presentations and counseling appointments

340

2,977

62 Jobs posted


Alumni Involvement & Development

116

Dollars donated by employers in “Friends of Career Services”

$26,389.98



Students reported participating in internships

“Skills” workshops presented to students

Career counselor interventions:walk-in and appointments

Student Engagement14

10

1390169

2,246

Employer sponsored events:

workshops, resume critiques,

information sessions, site visits

3,016

145Practice

interviews

Resume critiques

Public and private

partnerships

CAREER SERVICES exists to assist students in gaining the information and skills to make well-informed career decisions by advising them through the process of identifying a major, exploring career interests, and securing post-graduate career opportunities or selection of an appropriate graduate school direction.

The philosophy of the Department of Career Services is to provide active career coaching assistance to UConn students on all career related issues, from choice of major to successful career placement.

3,104

12,686

56%1,653

166 1,176

144

Resumes critiqued

Individual contacts with students

Students repeating use of Career Services programs

Students attended Career Fairs

Employers represented at Career Fairs

On campus interviews with employers

Employing organizations

5


Formal and informal partnerships between the Division of Student Affairs and academic units Enrolled students in Beyond Access programs

Students registered with CSD

Student veterans with disabilities registered with the CSD Accommodations requested Accommodations provided

Public and private partnerships

Targeted constituency trainings for those internal and external to the University

CENTER FOR STUDENTS WITH DISABILITIESStudent Engagement

82

Effectiveness & Service Delivery

Community Engagement & Service

Students in Leadership

Development Programs

43Enrolled students with and without

disabilities in CSD INTD

courses

11

4062

Diversity1,027

251,441

1,197

941

Student employees of color

Female student employees

Male student employees

Student employees with disabilities

Female students with disabilities registered with CSD

Male students with disabilities registered with CSD

Student athletes with disabilities registered with CSD

6450142

5

495

532

31

Center for Students with Disabilities (CSD) Through the integration of teaching, research, and service, it is the mission of the University of Connecticut to provide an outstanding educational experience for each student. The mission of the CSD is to enhance this experience for students with disabilities. The department’s goal is to ensure a comprehensively accessible university experience where individuals with disabilities have the same access to programs, opportunities and activities as all others. CSD is also committed to promoting access and awareness as a resource to all members of the community.

While complying with the letter of the law, the CSD also embraces its spirit by providing services to all students with permanent or temporary injuries and conditions to ensure that all university programs and activities are accessible. The Center can assist students in maximizing their potential while helping them develop and maintain independence. The department’s philosophy is one that promotes self-awareness, self-determination, and self-advocacy in a comprehensive and accessible environment.

6


COMMUNITY STANDARDSStudent Engagement


Students who participate in UConn Compass: A program to help students engage and connect with campus life Students eligible to participate in the Probation Review process in order to show they are positively contributing to the University of Connecticut

Students who are removed from university probation


536

27%81%

Community Standards has been entrusted with the responsibility of managing Responsibilities of Community Life: The Student Code. Through the student conduct process and other educational initiatives, Community Standards supports the university’s mission of helping students develop to become positive, contributing members of our university and beyond. Community Standards works to protect the rights of students by providing them with a fair and equitable process in resolving behavioral complaints. The principles of accountability, individual development, community involvement, and fairness are at the core of Community Standards’ work.

28

23 days Average resolution time

7


Students in registered student organizations

COUNSELING AND MENTAL HEALTH SERVICESStudent Engagement

Dollars generated annually

Student body receiving direct clinical services annually

Individuals (staff, students, faculty,and administrators) receiving QPR Suicide Prevention training annually

In considering the total number of students seen by CMHS, this number represents services to students of color


$180,0008%

500

14%

4196

4,747Direct

outreach

204Staff and faculty

consultations

Students receiving prevention services annually through:

1,737Online

assessments


Hours of community service and outreach

Students involved in community service and outreach


30250

75

Counseling and Mental Health Services (CMHS) serves as the mental health service agency for the University of Connecticut and connects the campus with partner mental health agencies both on and off campus, creating a greater mental health network. CMHS is working at capacity to provide clinical services to multiple campus constituencies. CMHS provides three direct services: Clinical, Psycho-educational Outreach, and Training. In this way, CMHS contributes to student affairs services as well as to the university’s academic mission.

8

DINING SERVICESStudent Engagement

110 1003


Employees that are certified “Serve Safe”

Community Meal Plans sold

Dollar value of point plans sold

Average cost per meal served

Average number of meals per labor hour DiversityCulinary initiatives that emphasize ethnic cuisine 67

263 3,051

$284,816 $2.30

7.45

Fall 2010

Meal Plans Sold by Category

The Department of Dining Services’ purpose is to nourish the university community by providing quality, diverse and nutritious foods with consideration for our environment. We believe that successful business and individual responsibility for sustainabledevelopment go hand-in-hand. Together, we can help sustain the planet.


Educational/training programs

Ultimate

4,893

Value

4,124 Ultimate

4,950 Custom

1,265Spring 2011

Custom

1,173Value

3,902

9

Fall 2010

7Above

Students in leadership development positions

Students living in group housing

Students attending training programs

Students in fraternities/sororities

OFFICE OF FRATERNITY AND SORORITY LIFEStudent Engagement

73Students in leadershippositions

267 300360

1,552

The Office of Fraternity and Sorority Life fosters a quality fraternal experience for members and contributes to the university community by:- Enhancing student development through membership in fraternities and sororities.

- Promoting the development of a community comprised of values-based organizations, including both individual chapters and the governing councils.- Engaging students in values-based decision making and programming consistent with the four pillars of Greek life: Academic Excellence, Leadership Development, Community Service, and Brotherhood/Sisterhood.

Alumni at events



Dollars raised for Connecticut Children’s

Medical Center through HuskyTHON


$188,000 35

9

DiversityWomen in fraternities and sororities 53.4% Culturally-based fraternities and sororities 13

Organizations above the all-undergraduate GPA

Spring 2010

13Above

10

The Higher Education and Student Affairs (HESA) Master’s Preparation Program is jointly sponsored by the Neag School of Education and the Division of Student Affairs. Its fundamental purpose is to develop reflective practitioners in student affairs. The courses and experiences are diverse and reflect the best of contemporary student affairs practice.

The core of the HESA program is a 44-credit hour curriculum fea-turing classes taught by student affairs practitioners as well as full-time faculty scholars. Each year HESA admits a cohort of approximately 18-20 students into the program. These students complete the core academic classes together over their two years of study. In addition, students have a variety of elective graduate courses that are offered through the Department of Educational Leadership or through another department.

All full-time students are placed in graduate assistantships within the Division of Student Affairs or academic affairs student service units in order to provide the professional experience that allows students to apply theory to practice. Further, students receive additional professional experience through the two required practica. The experiential component of the program is fully integrated into the coursework.

HESA

Acceptancerate 6% Average GPA of admitted students 3.70

Student Engagement

Effectiveness & Service Delivery100%

Program completion

DiversityStates and countries represented in admitted cohort

States 9International 1Admitted students: male 32%Admitted students of color 7

HIGHER EDUCATION & STUDENT AFFAIRS

324

Applicants

100%Placement

11


Card readers installed institutionally (including regional campuses)

Student Engagement

Public and private partnerships 58Card readers deployed at off campus merchants 39


Services that use

ID card for verification

9

Dollar Amount of Husky Bucks Sales

by Location Group

$17,910.86 Dining Services

$9,658.32

UConn departments

$25,290.66Non-UConn merchants

$597,826.12 Dining Services

$962,170.81

Co-op locations

$363,261.74 UConn

departments

$529,924.08 Off campus merchants

Revenue Generated from Husky Bucks Program by Group

One Card, many services. It is the goal of the university to enable students, faculty and staff to access many services on campus using their Husky One Cards (the UConn ID card). The Husky One Card is used to access residence halls, the Recreational Facility, the Student Health Services facility, and the Dining Halls (with a valid meal plan). The Husky One Card also serves as the university Library card.

In addition, all Husky One Cards have been set up with a HUSKY Bucks account. HUSKY Bucks is a debit-like account that is accessed using the Husky One Card. Once money is deposited into the Husky Bucks account, the One Card can be presented as a form of payment to purchase goods and services on campus and at some local off-campus businesses as well!

ONE CARD OFFICE

1142

New 9,211 Lost 4,851 Damaged 4,544

ID cards printed (includes those for regional campuses)

12

RESIDENTIAL LIFEFirst year students participating in the living & learning communities 20%Student Fall Learning CommunityApplications Returning students 563New students 604Students Attending Residence Assistant Sponsored Programs Fall 2010 43,458Spring 2011 24,452RA sponsored programs 3,096

Student Engagement

Effectiveness & Service DeliveryStudents housed at Fall opening

Students housed at January opening

Students housed for fall during theonline housing selection process

Work orders received bythe Front Desk

Lock calls responded to by the Front Desk

284Students in leadership positions

12,54612,223

9,090

36,392

8,116

Residential Life staff are here to help students have a successful UConn experience. About 74% of undergraduate students choose to live in the on-campus housing options, which range from traditional halls to apartments. Residential Life partners with First Year Programs and Learning Communities to offer an array of living options which provide direct links to the classroom experience in major-based and interdisciplinary learning communities. The Department is equipped to respond to students’ concerns 24 hours a day, 365 days a year to provide a comprehensiveliving/learning experience.

13

STUDENT ACTIVITIES

Student Engagement


Alumni Involvement & Development33 Alumni at events 68 Alumni who participate in programs

16667,832

3,892

1,787

Public and private partnerships Hours of community service and outreach Students involved in community service and outreach

Student Activities strives to make sure that all students have opportunities to get involved in their community through student organizations, leadership development programs, student governance, or community outreach. Involved students are more satisfied with their UConn experience, and the university community is better when students make meaningful contributions to life on campus.

Students in leadership positions Students in leadership development programsFormal and informal partnerships between the Division of Student Affairs and academic units

6,094

9

14

SAIT STUDENT AFFAIRS INFORMATION TECHNOLOGY

Average resolution time for Web Update requests Average resolution time for Student Affairs Domain Account requests

Average resolution time for password reset requests

SAIT satisfaction surveys rated moderately or very satisfied

HuskyTech satisfaction surveys rated moderately or very satisfied

Custom/commercial applications and web sites hosted or managed

Student Engagement



33

Students served by HuskyTech 13,364Money spent on student employee salaries $353,466.34Students employedby the department 9449


3.5 days

3.6 days2.6 days

96.2%

96%111


The Student Affairs Information Technology Department (SAIT) provides information technology services to departments within the Division of Student Affairs and all University of Connecticut students. It is the department’s responsibility to help employees and students excel in their work through the thoughtful and appropriate use of information technology. SAIT does this by continually assessing and improving the quality of service, taking a proactive approach to meeting technology needs and preventing problems, and incorporating best practices gleaned from the technology industry and higher education. SAIT works closely with all other technology service providers on campus, including UITS, the Homer Babbidge Library, the School of Business, the College of Liberal Arts and Sciences, the School of Education, the Institute for Teaching and Learning, and the College of Engineering.

15

STUDENT HEALTH SERVICES

Student EngagementFormal and informal partnerships between the Division of Student Affairs and academic units

Students participating in experiential learning programs, including internships

Effectiveness & Service DeliveryVisits for medical care after hours”

“After hours” Advice Nurse calls

Medical visits

Students serviced

Generated by provider (includes $220,897 generated by Counseling and Mental Health Services)

1,646292

27,53010,662

$2,013,926

9

18


Diversity

Patients seen who are from underrepresented groups


Student Health Services continues to focus on the enhancement, improved effectiveness, and efficiency of operations and services provided for UConn students. Particular emphasis has been placed upon clinical management system refinement and enhanced third party insurance billing. Services include primary medical care as well as access to sports medicine, laboratory, radiology, pharmacy, nutrition, clinical drug studies and inpatient care. Additional functions include prevention activities, public health, and educational and experiential learning opportunities.

26%

716

Formal and informal partnerships between the Division of StudentAffairs and academic units 9Students who attend/participate in off-campus and commuter student programs and outreach initiatives

STUDENT SERVICES AND ADVOCACYStudent Engagement



Requests for rescheduling of final examination processed for the Undergraduate Education program

Public and private partnerships withoff-campus property managers and owners

Programs and

outreach initiatives

24

2,634

14

Student Services & Advocacy is a centralized office on campus designed to serve as a resource for connecting students with appropriate university staff, offices and programs. The office advocates on students’ behalf through on and off- campus collaborations, supports students in resolving educational, personal and other concerns affecting the quality of their academic or community life. The office also serves as a centralized source of information and referrals for faculty, staff, parents and families.

2,300

17

23,24165

STUDENT UNIONStudent Engagement


Formal and informal partnerships between the Division of Student Affairs and academic units 6


24

Number of reservations managed by Student Union

Number of Conferences/Camps managed by Student Union

The Student Union is the center of activity for students, faculty and staff and is designed to enhance the quality of student life, support co-curricular activities and contribute to the university’s educational mission. During the past year, the facility took on a new role by providing services for the community impacted by storms Irene and Alfred. As the campus looks forward to the upcoming 60th Anniversary in October, the Student Union started early celebrations with the opening of the Terrace as well as the Veterans Oasis and a new partner, Dunkin’ Donuts.

18

Alumni at events


WELLNESS AND PREVENTIONStudent Engagement



Students involved in community service and outreach

30

30




7 8

Wellness and Prevention department provides education, skill development, and resources about public health topics to UConn students. Wellness and Prevention focuses on sexual health, alcohol and other drugs, stress management, and other areas of public health. Staff in the department work collaboratively with the university community and utilize evidence-informed and research-based practices. We provide a variety of non-judgmental programs and services that encourage and support behavior change. Positive behavior change requires self awareness, understanding of specific health topics, and the application of skills that improve overall quality of life.

421

19

Office of the Vice President for Student AffairsWilbur Cross BuildingGarden Level233 Glenbrook Road, Unit 4121Storrs, CT 06269-4121860-486-2265Fax: 860-486-1194

Email: [email protected]

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