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Student Induction

Pack

‘Care’ is the golden thread running through all we do

Compassionate – To provide compassionate care by actively

listening, empathising, and taking appropriate action.

Team working – To encourage teams to listen carefully to each

other, understand all perspectives, and offer support and help to

each other.

Improving – To continuously develop, learn and try new things to

become more efficient.

Valued –Treating people as individuals, recognising staff

contribution and the needs of those who use our services.

Review December 2020

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Contents Page

Page(s)

Welcome to the Trust ………………………………………………………… 3

Trust Information ……………………………………………………………… 4-8

Placement Information ……………………………………………………… 9-13

Managing Issues in Practice ……………………………………………… 14-16

Learning Resources …………………………………………………………. 17

Useful Information …………………………………………………………… 18-23

“Introductions are about making a human connection between one human being who is suffering and vulnerable, and another human being who wishes to help. They begin therapeutic relationships and can instantly build trust in difficult circumstances.”

Dr Kate Granger MBE

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Welcome to the Isle of Wight NHS Trust Dear Student,

We would like to welcome you to the Isle of Wight NHS Trust; we hope that this

pack will provide you with the useful information that will support your

placement. We would like to wish you all the best for your placement here at

the trust.

Best Wishes from

The Clinical Education Team

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Trust Information

The Isle of Wight has a population of 140,000, it is in the top 40% of

the most deprived local authorit ies in England and around 5000

children are l iving in poverty. We are the largest employer on the

Island and employ approximately 2,765 staff.

The trust is an integrated service combining the following areas:

Acute Care Services

Community Care Services

Mental Health Services

Ambulance Service

Acute Care Services

Based at the heart of the Island, with 246 beds and handling 22,685

admissions each year, St Mary’s Hospital in Newport is our main base

for delivering acute services for the Island’s population.

Acute services include:

Emergency Department

Urgent Care Services

Emergency medicine and surgery

Planned surgery

Intensive Care

Maternity

Neonatal Intensive Care Unit

Paediatric services

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Chemotherapy

Orthopedics

Community Care Services

Delivered in patients' homes, in a range of primary and community

settings and from St Mary’s Hospital , our Community Care services

include:

District nurses

Health Visit ing (0-19 Children’s Services wil l replace school

nurses / Health Visitors)

Community nursing teams

Primary dental care service

Orthotics

Regaining Independence Team

Stroke Early Supported Discharge Team

Mental Health Services

Mental health services provide both inpatient and community based

mental health care. The community mental health team supports

approximately 1,300 patients. Within the hospital there are 50 beds

dedicated to mental health services.

Community Mental Health Services include:

Child and Adolescence Mental Health Services (CAMHS)

Early Intervention in Psychosis

Memory Service

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Learning Disabil ity Team

Inpatient Mental Health areas:

Afton ward – Older people

Seagrove ward – Psychiatric Intensive Care Unit

Osbourne ward – under 65s

Ambulance Service

The Isle of Wight Ambulance Service delivers all emergency and

non-emergency ambulance transport including the Jumbulance –

which as the name suggests, is a very large ambulance, for the

Islands population.

The service operates from a single base and attends approximately

21,712 emergency calls and 25,952 emergency vehicles dispatched

each year.

The service also provides transport to and from the mainland

hospitals, to patients who require this service.

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“Getting to Good”

The Isle of Wight NHS Trust is on a journey to get to ‘Good’. That means

looking at all the ways we can improve our care and services for the benefit

of both our patients and our staff. The Trust is aiming to get and overall CQC

rating of ‘Good’ by 2020. For more information please watch the video

below:

http://intranet.iow.nhs.uk/Getting_to_Good_-_IIF

Trust Policies

For further information regarding Trust policies and strategies, please follow

the link below:

https://www.iow.nhs.uk/about-us/policies_and_strategies.htm

Suggested policies to familiarise yourself with:

Hand Hygiene

Fire Safety – book onto the next Clinical Training Day for practical

session (ring Training & Development on ext. 5409.)

Infection Prevention Control

Lone Worker Policy (particularly for those working in the community)

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Placement information

Pre-placement checklist

Before starting and during your placement you may want to

consider the following points:

Contact your placement area – it is advised that you contact

them approximately two weeks before you start your

placement. We suggest that you arrange an informal visit

wherever possible. This wil l also allow you to find your

placement area without the pressure of finding it on your first

shift additionally ask for your named Practice

Assessor/Educator (previously known as Mentor)

Please follow the following l ink to access the Profile for your

placement area:

https://www.iow.nhs.uk/Working-With-Us/learning-zone/practice-

placement-profiles_2.htm

Placement Visit Opportunities – f ind out about potential

learning opportunities that may be available to you whilst on

placement. For example if you have a placement in theatres,

you may want to spend time with a special ist nurse i.e. Acute

Pain Nurse, Tissue Viabil ity Nurse etc.

https://www.iow.nhs.uk/Working-With-Us/learning-

zone/placement-visit-opportunities.htm

Ensure that you know what you are expected to wear. You

must also wear your identif ication badge at all times, and

adhere to the Trust’s uniform policy. This includes removing

facial piercings, when you are in the placement setting.

Find out about parking or transport l inks for your placement

areas, as parking can at times be l imited.

At the hospital, there is a canteen area which provides hot

food, sandwiches and baguettes. There is also a smaller shop in

the main entrance which sells sandwiches and food items.

Cash and card payments accepted at the

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canteen and shop. There is also a cash point on site which is

free to use.

Uniform - As a student, you are able to use the auto valet

service. You must have 3 uniforms to be able to use this

service. Your uniforms wil l be given a number and you will be

given a card with the same number. There will be a £5 deposit

for the card; the money will be returned to you once you give

back the card. There are washing machine facil it ies in the

buildings on site, you wil l be given a code / access to these

facil it ies once

Please may we remind you about absences from placement

whilst here, if you are unable to attend please make sure that

you contact the following people:

- Your placement area – make note of the shift co-ordinator’s name

- The University – university link tutor/placements team

- The Clinical Education Team, work alongside the various universities

and will have a Learning Environment Facilitator attached to each

specific area. This is to ensure that you feel supported by the Trust.

The Learning Environment Facilitators act as a bridge between the

universities, yourself and the Trust. We are always happy to help you

and you will be able to contact us on the following email:

ClinicalEducationTeam@iow.nhs.uk or ext. 5410 or 5354

Working hours on placement. Make sure you find out your

rota/shift patterns in advance – this wil l vary between Clinical

areas and you wil l be expected to work the normal shift

pattern of the area.

Students are reminded that best practice and the working time

directive states that you should not work more than 48 hours per

week on average, in both your placement and a job if you have

one. In addition you should have at least 11 hours rest in any 24

hour period. Remember that as a health professional you have a

duty of care for patients and that working more than 48 hours per

week may impact negatively on patient care and as such you

may be subject to a f itness to practice investigation.

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IT Systems access

You will be provided with an IT login for Trust computers at the Trust induction.

You will be required to attend a mandatory online systems training session

appropriate to your placement setting, this will be organised by your

placement area. For example:

Acute setting – E-Carelogic

Mental Health setting – PARIS

Community – Systemone

Emergency Department – Symphony

By completing your mandatory training in the above, this will enable you to

access patient’s notes electronically, for the specific dates that you are on

placement. At the end of the placement date your log in and passwords will

expire.

If you are going to be administering medication as part of your placement

with us then it is mandatory to complete the e-Learning module and security

access form to gain access to our online prescribing system JACs, this will

need to be completed within the first week of your placement.

http://intranet.iow.nhs.uk/Home/Clinical-Support-Cancer-and-

Diagnostics/Pharmacy/Pharmacy-Systems/EPMA-JAC/Systems-Training

Please use the table below to record your username and password. Once

you have logged in, please change your password. N.B. for existing Isle of

Wight NHS staff; please use your student log in, not your staff log in when you

are in your placement areas.

System Username Password

IT Log in

Training Tracker

E-Carelogic

Paris

System One

Symphony

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Accountability and Delegation

Students have a duty of care and therefore a legal l iabil ity , you

must:

Ensure that you perform competently.

Inform a member of staff when you are unable to perform

competently.

In order for anyone to be accountable they must:

Have the abil ity to perform the task

Accept the responsibil ity for doing the task

Have the authority to perform the task within their job

description, and the policies and protocols of the

organisation.

If a registered practitioner has delegated a task they must ensure

that the task has been appropriately delegated.

This means that:

The task is necessary and delegation is in the patient’s best

interest

The student understands the task and how it is to be performed

The student has the skil ls and abil it ies to perform the task

competently

The student accepts the responsibil ity to perform the task

competently.

Remember your NMC Code of Conduct & HCPC Standards of

Conduct!

(Cox, C. (2010) Legal Responsibil ity and Accountability: Nursing Management.

17: 3 (p) 18-20).

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Managing issues in practice

It can be a stressful time for you when you are l iving and working in

an unfamiliar place. We want to ensure that you have a wonderful

placement and are well supported throughout.

We believe that it is important for any issues or concerns to be dealt

with as quickly as possible. Each University has ‘Managing Issues in

Practice’ guidelines, but we have summarized below the process

you should follow:

Take your individual concerns directly to your Pract ice

Assessor/Supervisor/Educator and/or the Learning

Environment Facil itator/Clinical Education Team/ Ward

Manager.

You may also want to consider contacting your

Academic Assessor/Practice Liaison Lead from the

University.

Refer to the Trust’s ‘raising concerns policy’ which you

can access via the Intranet see l ink below:

http://intranet.iow.nhs.uk/Home/Corporate-Support/Human-

Resources-Development/Raising-Concerns-Whistle-Blowing

In the Trust we use the Datix system for reporting incidents in

practice. You may need support with fil l ing in the form, from either

your Practice Assessor/Supervisor or the Clinical Education Team.

You will find the Datix form on the intranet homepage, or click on

the following l ink:

http://it- intranet/accident-incident-or-adverse-event-form

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Clinical Areas – Learning Environment Facilitator

Learning Environment Facilitator Clinical Areas Covered

Nicky Ridley

nicola.ridley@iow.nhs.uk

Ext 5354

Community Nursing Teams

0-19 Services

SESDT

Sexual Health

Stroke Unit

Dental and Maxillofacial Services

Emergency Department

Coronary Care Unit

ITU and Critical Care Outreach

Medical Assessment Unit/Ambulatory Care

SDEC

Community Learning Disability Team/LD

Liaison

Community Mental Health Teams

Community Rehabilitation Team

Woodlands

Lisa Quigley

lisa.quigley@iow.nhs.uk

Ext 5354

Afton Ward

Osborne Ward

Seagrove Ward

CREHT

SPA

Memory Services (Older Persons Mental

Health)

EIP

Shackleton

Appley Ward

Colwell Ward

Speech and Language Therapy Services

Dietetics'

Physiotherapy

Podiatry

Pharmacy

Radiography

Respiratory Services

Cardiology Services

Occupational Therapy

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Student Focus Groups

We hold a monthly student focus group, which you are encouraged

to attend.

These offer a supportive and facil itative environment to discuss

issues and celebrations in practice within a confidential and

supportive space.

These are towards the end of each month – the dates wil l be

emailed to you while on placement.

Faye Ekere

faye.ekere@iow.nhs.uk

Ext 5410

St. Helens

Whippingham

DSU

Children’s Community Nursing Team

Children’s Ward

Operating Theatres

Luccombe

Alverstone

Endoscopy

Mottistone Ward

SCBU

Ophthalmology

Outpatients Department

CAMHS

PAAU

Chemotherapy

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Learning Resources

You are welcome to use the Oliveira Library whilst on placement, alongside

your University resources.

We are located in the centre of the Education Centre and staffed 9-5

Monday to Friday. Out of hours you can access the library using the security

door code, available on request.

Please complete the registration form to join, and show us your blue SWIMS

card if you already have one – these can be used at all NHS libraries in the

South and West of England.

How do I find things in the library?

For books, search the library catalogue, and self-renew at:

www.swims.nhs.uk – you will need to restrict to ‘Isle of Wight’ (I01) as

you are only eligible to borrow books from our own stock.

Journal literature, a few e-books (including the Royal Marsden Manual

of Clinical Nursing Procedures) and point-of-care resources are

available online – you will need to register for an OpenAthens login to

access these.

Although we do not have access to University resources we are happy

to help guide you through them if you need help.

Can I use the computers?

Wi-Fi is available free throughout the hospital site – look for NHS WIFI on

your phone/laptop. If this does not work well you can register for Guest

Wi-Fi in the library.

Trust networked computers can be used during staffed hours, or 24/7 if

you have a Trust login

Printing is available from the computers at 5p per side.

A self-service photocopier is available in the front of the library, also

charged at 5p per side of A4.

Please observe current NHS Copyright Law when photocopying or printing

(see the poster by the photocopier/printer).

See various leaflets in the library, or our website at www.iow.nhs.uk/library for

information about all our resources – or just ask!

Follow us on Twitter @IOWNHSLibrary

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Useful Information

Please find additional information in this section that you may find useful for

your stay. However, do not hesitate to contact the Clinical Education Team

for further advice.

Transport Information

We suggest you visit the following websites for transpor t information:

Southern Vectis - https://www.islandbuses.info/

Red Funnel - https://www.redfunnel.co.uk/en/

Hover Travel - https://www.hovertravel.co.uk/?aff=Pompey

Wightlink - https://www.wightlink.co.uk/

Ferry Tickets

Tickets are available from the cashiers’ office in the hospital main

entrance, Monday, Wednesday and Friday between 9.00am and

3.30pm.

Tickets can be paid for with cash, cheque or debit/credit card.

http://intranet.iow.nhs.uk/business-personal-travel

Red Funnel

NHS staff can obtain a 20% discount for the red funnel car ferry

either in person at the ferry terminal, by showing their staff ID badge

(Student Letter) and quoting the code CNHS01 or alternatively can

book travel here online where no promotional code is needed –

https://www.redfunnel.co.uk/NHS-7897043223

For red funnel foot passengers NHS staff can obtain a 15% discount

on a standard return for themselves and up to three persons at the

East Cowes ticket office by showing their staff ID badge.

See prices on the following page:

Our Price Basic Standard Price Savings

£21.80 £29.90 £8.10

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Hover Travel

Staff can obtain a 20% discount for the Hovercraft in person at the

Hover Travel terminal by showing their staff ID badge.

Wightlink

NHS staff can obtain the following prices for Wightlink travel –NHS ID badges

will be asked for at point of travel.

Car & up to 6

passengers

Adult Fast Cat/ Ferry Child Fast Cat/ Ferry

£58.70 £11.60 £5.80

*Please book all Wightlink travel here online where no promotional code is

needed

https://book.wightlink.co.uk/book/journey/traveldetails/

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Island Bus Routes

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Emergency Clinic / GP Surgeries

The Urgent Treatment Centre is a service for people of all ages who require

urgent treatment for minor injuries and illnesses where their condition is urgent

enough that they cannot wait for the next GP appointment. The UTC is

located next to the Emergency Department at St Marys.

The Dower House Surgery

27 Pyle Street, Newport. Tel: 01983 523525

Carisbrooke Health Centre

22 Carisbrooke High Street, Newport. Tel: 01983 522150

Medina Healthcare

16 West Street, Newport. Tel: 01983 522198

Parking

You will require a parking permit if you are parking your car on site.

Application forms are available either when booking accommodation or by

contacting iow@cp-plus.co.uk 01983 822099 ext. 4500.

If you have not registered for a permit with the Trust, you may incur a penalty

notice. If you do not receive your permit before starting on placement,

please leave a note in your windscreen stating your name and clinical area

contact number. Please use the car parks at the back of the hospital.

Food

The hospital restaurant is open from 7am to 7.30pm and you get subsidised

rates on presentation of your NHS identification, so please wear your staff

badges at all times.

Local supermarkets include:

Co-op

Morrison’s

Lidl

Sainsbury’s – with Lloyds Pharmacy

Iceland

You will also find a small local shop on the bus route into Newport. This is

within close proximity to the Hospital. Previous students have advised us that

they have shared a big online shop when living in the same building, so they

only pay the one delivery cost or car share.

The Bargeman’s Rest is a local pub within walking distance of the hospital,

situated on the river and serving food all day.

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In the town centre there is a Weatherspoon’s (Man in the Moon), Pizza

Express, Pizza Hut and Slug and Lettuce plus many more restaurants, cafes

and pubs.

Fitness

If you like to keep fit, there are local running clubs – for example Park Run is

held at Medina College every Saturday at 9am. On the same site, is Medina

Leisure Centre which has a swimming pool, gym and regular classes (please

note that you will need to sign up to a membership card to use the gym

facilities). We also have an outdoor gym located behind the Education

Centre – which is free to use.

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Suggested reading

Familiarise yourself with popular websites including the RCN, Nursing Times,

NMC, HCPC etc.

The following link was created by a student nurse who has been in your shoes

and has created a website to support student nurses in practice. He states:

‘It is a long tough bumpy road filled with blood sweat and tears. Look after

your physical and mental health. Be kind and keep plodding onwards. Love

to you all x’ (Student Nurse 2018).

https://www.keepgoingstudentnurse.com/

Socialising

We know for some students it can be a daunting and somewhat

lonely time being on placement in a new area, so advise the

following:

To create a social media group e.g. Messenger/WhatsApp to

keep in touch with other students on placement, the groups

must adhere to

https://www.iow.nhs.uk/Downloads/Policies/Electronic%20Commu

nications%20Policy%20.pdf

Get out and meet others – there can be lots to do, so go out

and explore when you can . Visit the following site for the Isle of

Wight Tourist Board https://www.visit isleofwight.co.uk/

The Isle of Wight County press online has a ‘What’s On’ guide

which may be useful https://www.countypress.co.uk/

The Isle of Wight NHS Trust has a twitter account, so if you fancy

tweeting please do so! @IoWNHSTrust

Most importantly enjoy your placement with us!