success factors in delivering decc la funded projects...jun 19, 2013 · success factors in...
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Success Factors in Delivering DECC LA Funded Projects
Green Deal Pioneer, Fuel Poverty and Collective Energy Switch Projects
West Midlands/Cheshire Case Studies and Lessons Learnt
Thursday 13th June 2013 9.30am-4.30pm
Welcome
Alan Yates : SHAP Chairman
THANK YOU To all the speakers
Aim To present for discussion: • An overview of West Midlands/ Cheshire
DECC LA funded projects • Success factors and lessons learnt from these
projects to support rapid adoption of best practice
• Emerging initiatives and points of contacts
SHAP Task and Finish Groups
1 Maximize the value of ECO investment for the West Midlands + Learning from DECC investment in retrofit/fuel poverty alleviation Chair: Keith Budden 2 Smart Grids and People’s Power Station energy demand management Chair: Matthew Rhodes 3 The SHAP response to the new housing standards consultation Chair: Paul Davies 4 Training, skills and jobs Chair: Pat Laughlin 5 Leadership and behaviour change – the Performance Gap Chair: Mark Gatterell
ERDF projects
AIM HIGH Accelerating Innovation in Mass Market Housing and Green Homes
BECCI Built Environment Climate Change Innovations
CoRE Centre of Refurbishment Excellence
EBRI European Bioenergy Research Institute
Science City Energy Efficiency
SBF Sustainable Building Futures
Accord ERDF Sustainable Retrofit and Smart Grids
Overview of the West Midlands/Cheshire Local Authority Projects within the National Context.
Emily Casey: Policy Advisor, Fuel Poverty, DECC
DECC Local Authority Competition
2012-13
SHAP Dissemination Event
Coventry - 13 June 2013
DECC exists to head off two risks – a shortfall in secure, affordable
energy supplies and catastrophic climate change.
Our mission is therefore to... Power the country and protect
the planet
... and our vision for 2050 is for the UK to have made a safe and
secure transition to a low-carbon economy.
We need to do this in a way that:
• minimises costs, distributing them fairly, particularly for those in
fuel poverty
• maximises benefits - new investment, new industries, new jobs,
and protection from fossil fuel price spikes, and
• supports a global transition to low-carbon development.
National context: DECC’s mission
What DECC is doing to help now
• using the Energy Bill to ensure that energy companies place consumers
on the cheapest tariff that meets their preferences
• helping provide consumers with information to shop around for the best
deals
• providing new ways pay for and install energy saving home improvements
• helping consumers understand their energy use – and decide what
improvements to make to their home
• enabling people to get money off their energy bills by generating their own
electricity
• providing targeted support to households least able to afford the costs of
rising bills
Stopping the problem getting worse in the future
• Investing in a diverse, low carbon and efficient energy mix that will protect
consumers from long term international fuel price volatility
Bills are rising … driven by global energy prices
£46 million allocated in 3 areas:
• £31 million to help low income &
vulnerable householders keep
warm with Fuel Poverty Fund
• £10 million to kick start the
Green Deal with ‘Pioneer
Places’ projects
• £5 million to set up collective
switching & purchasing schemes
– ‘Cheaper Energy Together’
DECC Local Authority Competition 2012-13
Competition supports many of these aims and will inform future policy design and delivery
Aim of DECC Fuel Poverty Fund:
• Support local authorities to reduce fuel poverty through
improvements to thermal efficiency of dwellings amongst
low income and vulnerable households.
Key features of the competition:
• £31 million funding
• 60 projects involving 169 local authorities across the
country.
• Significantly over-subscribed – received 136 applications
involving the majority of local councils in England requesting
over £60 million of support.
• 17 joint funded with the other DECC Local Authority
Competition funds (11 with GDPP, 3 with CET, 3 with both)
DECC Local Authority Competition 2012-13
Fuel Poverty Fund
Importance and scope of the fuel poverty problem in the UK
• Very serious problem faced by millions of households in the UK today
• Ensuring that people are able to keep warm in their homes is a priority
for Government
• Why is it important we tackle fuel poverty?
– Help people facing difficult choices about where to spend limited
income
– Improve poor health outcomes
• Cardiovascular and respiratory conditions
• Excess Winter Deaths
– Prosperity of nation – drive economic growth
– Climate change goals
DECC Local Authority Competition 2012-13
Fuel Poverty Fund
What other projects are doing – some
examples:
• Working with healthcare professionals,
including GP referrals
• ‘Hand-holding’ with case workers
• Carrying out ‘holistic’ assessments of
person and home to tailor a package of
measures and advice
• Innovative targeting of fuel poor
households with data
• Working with planners on EWI
• Focusing on hard-to-treat properties
• Jam-jar accounts, debt advice, benefits
entitlement work
• Developing future delivery strategies for
ECO funding
DECC Local Authority Competition 2012-13
Fuel Poverty Fund
Aims and objectives of Cheaper Energy Together
• support a variety of innovative projects and increase awareness of
collective switching
• All had to have a focus on engaging with vulnerable consumers
• DECC aims to learn what are the most effective ways to engage
with consumers, particularly the vulnerable.
• 114 applications were received.
• Money was awarded to 31 successful projects, covering 94 local
councils and eight third sector organisations in GB
DECC Local Authority Competition 2012-13
Cheaper Energy Together
Collective purchasing and switching
• Context of complex market, disengaged consumers and rising energy
prices.
• An innovative way for consumers to group together and use market
power to negotiate lower energy bills.
• Way of increasing engagement amongst consumers through a trusted
organisation.
• Different models - often involves an auction held where energy
suppliers can bid in and winning tariff selected.
• Potential for reduced costs of acquisition for supplier
• The Which? “Big Switch” is one example. Which? estimated saving
around 37,000 participants an average of £223 per year
DECC Local Authority Competition 2012-13
Cheaper Energy Together
Aims and objectives of Pioneer Places:
• Kick start demand for and awareness of Green Deal
• Testing assessment and finance processes
• Establish a basis for future demand – legacy
• Developing partnerships and local supply chain
• Trying innovative approaches
Key features of the competition
• 73 Eligible bids
• 39 Successful projects
• £10 million funding
• Green Deal only = 23, Fuel Poverty & Green Deal = 11,
Green Deal and Collective Switching = 2, All three = 3
DECC Local Authority Competition 2012-13
Green Deal Pioneer Places
What other projects are doing – some examples:
• Targeting private sector landlords
• Creating a network of showhomes
• Trialling different house types
• Targeting different localities – e.g., rural hard to
treat
• Working with planners and building control
• Films of improvement journeys
• Setting up centre of excellence for skills
• Developing future delivery models
DECC Local Authority Competition 2012-13
Green Deal Pioneer Places
What has been working well:
• Lots of learning on processes
• Awareness raised
• Lots of assessments
• Showhome development
• Future legacy e.g., partnerships,
materials, supply chain
Before:
After:
DECC Local Authority Competition 2012-13
Green Deal Pioneer Places
Evaluation of DECC Local Authority Competition
Plans for maximising learning
• Drawing out lessons to inform future policy development
• Gathering learning through a number of routes:
– Quantitative data (collecting monitoring information on
key indicators)
– Self-evaluation
– In-depth process evaluation (external evaluation carried
out by SE2)
– Evaluation carried out as part of individual projects
• Capturing information on any interesting, innovative, and
effective approaches being used
Evaluation aims:
• Learning what works well, what doesn’t and why
• Problems encountered and how overcome
• Sharing learning with others for the future
• Running similar competitions in the future
• What would you most like to know?
Evaluation of DECC Local Authority Competition
Contact us at: [email protected]
• Fuel Poverty Fund: [email protected]
• Green Deal Pioneer Places Fund: [email protected]
• Cheaper Energy Together Fund: [email protected]
Questions?
Summary description of the West Midlands/ Cheshire DECC funded projects- Headlines of emerging findings
Susan Juned: SHAP
DECC PROJECTS
Summary descriptions of the West
Midlands/Cheshire DECC funded projects
– Headlines of emerging findings –
Dr Susan Juned - SHAP
The funds
Top tier and lower tier Local Authorities were invited to submit proposals for: • Fuel Poverty Fund • Green Deal Pioneer Places Fund • ‘Cheaper Energy Together’: Collective
Switching Fund
Successful Council projects sharing findings
• Birmingham CC • Coventry CC • Dudley MBC • Herefordshire, Telford and Wrekin and Shropshire Councils • Lichfield DC • Newcastle under Lyme BC • Solihull MBC
• Stoke on Trent CC • Walsall MBC • Warwickshire CC and Rugby BC • Worcestershire CC and Worcester CC • Cheshire East Council • Cheshire West and Chester BC
• Switching • Fuel Poverty and Switching • Fuel Poverty • Green Deal
• Fuel Poverty and Green Deal • Fuel Poverty • Green Deal (switching with
BCC) • Fuel Poverty and Green Deal • Fuel Poverty • Fuel Poverty • Green Deal • All three • Fuel Poverty and Green Deal
SHAP undertook to: • Analyse and disseminate the lessons
learnt from the projects
• Enable other Local Authorities to learn from the experiences of the pilots
The evaluation report will look at: • The impact and cost-effectiveness of the projects
to assist with future scheme design
• Aspects of project delivery that proved to be particularly successful (or unsuccessful)
• Techniques that were effective in reaching households and vulnerable people
• Barriers to delivery and engagement;
Project Summaries:
• Outline of the local Authority led project and their partners
• The relationships between the partners
• The beneficiaries
• A summary of the project as in the original application to DECC before modifications
Warwickshire CC
Rugby BC
Act on Energy
Renewable Energy
Technologies Association
Warwickshire County Council with Rugby Borough Council
Two rural villages
Framework suppliers
SME’s
Third sector charity
Local Enterprise
Partnership
Fuel poverty
Process development for Green Deal Two rural villages One ‘front door’ web portal with feedback loop Build on LEAF work Existing not for profit energy advice centre with long-standing partnership Work with LEP, Local installers, RETA Existing framework procurement and energy provider Existing local data on benefits , housing standards and energy efficiency matched with national data
Worcestershire County Council with Worcester City Council
Worcester University
Students and HMOs Using tenants to conduct their own pre-assessments link to landlords for consent to engage with the Green Deal market Using a Pre Assessment tool to streamline the GDA process Skilling students to improve employability and awareness; improving their standards of accommodation Replicable to university towns Post-graduate dissertation topic for a University of Worcester student
Green Deal Pioneer HMO
Landlords
Students
Act on Energy -
Encraft
Project managers
Worcester CC
Worcester City
Training
Data
Informationdata, post- graduate
‘Worcester Energy Pioneers’
Specifically developed online tool
Energy efficiency advice charity
Lichfield District Council
Lichfield District Council
Engaging and empowering local supply chain as a channel to market for national Green Deal Providers Pipeline of GD assessments Park Homes pilot Two show homes Warm Homes Healthy People funding Training Parish Green Deal Advocates Solid wall insulation pilot ECO preparation private sector landlords and faith networks Investing in local ‘not for profit’ organisations, such as Southern Staffordshire Community Energy
Using ‘proven and trusted partners’
Fuel poverty, Green Deal Pioneer
Private sector
landlords
Faith Leaders Southern
Staffordshire Community
Energy
Parish Councils
Park Homes
Marches Energy Agency
Project managers
Beat the Cold
Local Charities
British Gas
funding
Local trades
Marches – Herefordshire, Shropshire, Telford and Wrekin Councils
ECO – ‘size of
the prize’
Green Deal Pioneer
Private Sector Landlord Green Deal
Public Sector Staff
Marches Energy Agency
Private sector landlords Non-domestic Assessments Transition Streets and community training Public sector staff Show homes in each district Road show for rural areas Eco analysis and prospectus Matched funding
Green Deal Fantastic
‘show home on wheels’ road show
Faith Leaders
Project managers
Data gathering
Transition streets
Herefordshire Shropshire
Telford and
Wrekin
Community training
Solihull Metropolitan Borough Council
Supply chain engagement and motivation Household marketing and community events Referral and legacy demand management systems - on-line referral system for installers Green Deal Provider liaison Local supply chain 35 high rise blocks will be clad in solid wall insulation using ECO funding EH Smith, New World Solar, British Gas are all providing their input to the project free of charge, including all capital works
Encraft
The Energy Savings
Trust
EH Smith
New World Energy
British Gas sponsoring £10
million ECO cladding works
High rise flats
Solihull MBC
Project managers
Private company –seeking to be Green Deal installer –
Green Deal Demonstration
Centre
Builders’ merchant opening a
training centre
Marketing activity, community engagement and analysis.
Green Deal Pioneer
Not a part of the pilot
Warm Zones
Cheshire East
Council
Cheshire West with
Chester BC
Stoke on Trent CC
Newcastle under
Lyme BC
North Staffs and Cheshire – four projects All three funds Using Fire Service Setting up CIC to build on go-lo LEAF project Transition towns Show homes
DoH Warm Homes Healthy People Fund Transition from CERT /CESP to Green Deal CERT waiting list identifying areas that best meet ECO objectives
Green Deal and Fuel Poverty
Green Deal and Fuel Poverty
DoH Warm Homes Healthy People Fund Working with Centre of Refurbishment of Excellence Centre (CORE) and Stoke College – skills training Framework agreement for local and national installers Solid wall insulation - ECO
Fuel Poverty
Transition from CERT /CESP to Green Deal Consultation and ‘buy in’ has been sought from Aspire Housing and from the Revival Home Improvement Agency.
Aspire Housing and Revival
Home Improvement
Agency.
Green Deal pioneer
Collective Switching
Fuel poverty
Cheshire Fire and Rescue, Energy Projects Plus, Oldham Council (AGMA)
Energy Projects Plus, Warm Zone, Go-Lo
Warm Zone, Home Improvement Agency, Energy Projects Plus
Owner occupiers and private tenants: Low income Disability Ill health exacerbated by cold Child under 5, or expectant mother
Small geographical area (Macclesfield)
CSCo areas, BME communities, pre-payment meters, no internet access, rural areas.
Cheshire East Council
Criteria
Birmingham and Solihull Cheaper Energy Together
Birmingham City Council
Cheshire East
Council
Coventry City
Council
Solihull MB Council
Aggregated demand with Greater Manchester Authorities
Those in fuel poverty, on prepayment meters, those interested in green energy, and those who wish to save money.
Energy Projects
Plus
All domestic bill payers, specific focus upon householders that hadn’t switched before, those more likely to be fuel poor and those on prepayment meters. Letter sent to c.20k tenants
Part of a reverse auction involving 7 schemes comprising a total of 160,315 household registrations from nearly 100 local authority areas.
Whitefriars and Midland Heart
Housing Associations
Coventry Switch and Save
Cheshire East Collective Switch
Cheshire Fire & Rescue Service
Cheshire Community Action
Oldham Council on behalf of AGMA
Carillion provided contact centre support as part of work with Birmingham Energy Savers.
5% of 98,000 vulnerable households in Birmingham and Solihull . Every home in Nechells and Chelmsley Wood Wards
Identified real savings (av. £150) in household energy bills in the most deprived wards
Partners
Consumer
iChoosr
Consumer
Partners
Consumer
Auction before switch window opened
Worked with Stay Warm Stay Well campaign and other schemes to help most vulnerable
UKTOGETHER with Exeter Together,
Cornwall Together and Scots Together
Buy For Good
Warwickshire County Council, Solihull MBC and Coventry CC - local businesses and trade association to develop support for the Green Deal supply chain Worcestershire CC and Worcester City Council - the particular problem of student accommodation in university towns. Worked with private landlords to test the Green Deal Herefordshire, Shropshire and Telford and Wrekin councils - Kick start for Green Deal activity including rural areas. Worked with community groups and public sector staff. Newcastle BC, Stoke on Trent City Council and Cheshire West and Chester Council had worked closely with Warm Zone organisations for many years and had strong links with their local home improvement agencies, housing organisations and other public sector organisations. Their expertise was used to extend support to neighbouring Chester East Council. Coventry CC, Birmingham CC, Chester East C and Solihull MBC – collective switching schemes
Generic lessons learnt: • All Local Authorities kept to the criteria set
• Previous work and partnerships and collaborative approaches
all helped. Using existing partners to deliver projects – and preparatory work - allowed councils to move quickly and deliver through proven and trusted partners
• An infrastructure connected to previous funding has been
valuable
• The timetable was tight particularly for Green Deal and more complex projects
• Capacity has been an issue given the original timeframe for the projects
• The gap between the end of CERT and CESP and the funding of these projects resulted in some problems
• The pilot projects have helped to establish the need for the Green Deal and have tested the processes - but often at a cost of great deal of extra work to project managers and delivery teams
• There were a number of Green Deal teething issues (such as concerns over Green Deal ‘ownership’ in the private rented sector, availability of finance, readiness of Green Deal Providers, accreditation of assessors and software glitches)
• Green Deal – the infrastructure of training, software and processes has been slow to be established
• Linking Green Deal and tried and trusted ‘brands’ such as the Council will build confidence
• Private sector involvement and good standards will be essential for Green Deal success
• Collective Switching: real savings in household energy bills in the most deprived wards
• Fuel Poverty: Some areas have had a great deal of work done under CERT and CESP – but much remains to be done particularly in rural areas and in ‘hard to treat’ houses
Thank you to everyone who has contributed to this evaluation
Contact
Susan Juned [email protected]
Rosemary Coyne
Success factors- existing delivery capacity and local infrastructure- Local Authority and third sector
Chair- Alan Yates Chairman - SHAP
David Jullien: Act on Energy
David Jullien (Chief Executive)
Warwickshire Rural Project (DECC- Fuel Poverty)
Community engagement
• Wolvey (2,000) Brinklow (1,000)
• 396 letters from LA
• AoE door knocked over 4 days
• 130 homes surveyed
• 92 homes with 112 possible measures
• Spend- £347,000 on 54 measures in
45 homes
• 32 EWI, 3 CWI, 8 LI, 11 boilers
Brinklow concrete
terraced houses
Brinklow brick clad
Prefab
Wolvey solid brick
Warwickshire/Coventry
Web Portal
• Website linking enquiry to local
contractor
• PC, tablet, smart phone format
• NES SAP calculation engine
• Variable levels of input
• Measures flagged low cost/high
saving/DIY
• Grants, case studies, contractors
• Feedback comments
• Forum Budget £38,000 (DECC 20,000, WCC
£10,000, RETA/LEP £8,000)
START WORKING ON IT
NOW!!
Heather Lammas: Sustainability Officer, Worcestershire County Council
www.worcestershire.gov.uk
Heather Lammas
Sustainability Officer
Worcestershire County Council
www.worcestershire.gov.uk
Background
• Working towards a Worcestershire Green Deal offer
• Opportunity to test delivery model options
• Promote take up in student private rented sector
• Students to conduct pre assessments
• Engage with landlords
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www.worcestershire.gov.uk
The project group
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www.worcestershire.gov.uk
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www.worcestershire.gov.uk
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www.worcestershire.gov.uk
Results- pre assessments
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www.worcestershire.gov.uk
Learning
• Timing is key
• Landlord buy-in
• Higher than anticipated drop out
• Cash back was not as big an incentive for students as expected
• Approach landlords for pre assessments rather than tenant
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Iain Wheeler: Housing Delivery Officer at Telford and Wrekin Council
Telford & Wrekin – Energy Savers
Programme
Telford Energy Savers
Success factors – existing delivery capacity and
local infrastructure – local authority and third
sector
Telford Energy Savers – Objectives
Telford & Wrekin – in a Snapshot 1970’s New Town, population 167,000
T&W are not a Housing stockholding authority – 5 main RSLs
Telford has a mean SAP rating of 55, just 6 points above national
average, reflecting the new town status, and higher than average RSL
tenure (25%).
15 LSOA areas in Telford (areas of multiple deprivation) that
qualify for additional CSCO funding. This equals 11560 mixed tenure
properties.
835 grade I or grade II Listed Buildings, and 3025 properties
within several conservation areas (typically, Hard to Treat/solid walled
properties).
Options Appraisal Process Autumn 2012: Marches LEP task & finish Group, facilitated by MEA
Outputs of this provided a range of options, ranging from:
•Do Nothing (really?)
•Community Interest Company
•Walsall Housing Group offer
•and of course the BES framework
The T&W thinking was to consider the most commercially-minded
approach, maximising on ECO leverage, whilst also
acknowledging a lack of internal resources.
DECC PIONEER PLACES FUND
December 2012: Successful £450,000 bid to stimulate demand around
domestic energy efficiency:
Useful to test the capabilities of Carillion in this transition phase.
Carillion then appointed Green Deal Advice Midlands (GDAM) as a
‘mutual’ consortia of domestic energy assessors.
Telford Energy Savers: CES Commitments
• 90% local spend for labour and materials by year 3
• Creation of 20 new jobs
• Support for 40 young people, with a further 15 work placements
• Green Traineeship – Green Training Pilot in Sept.
• Recruitment and Training – jobs, apprenticeships and work
• Placements, equivalent to 1470 training weeks over 8 years.
• Assisting 30 SME or micro-businesses (2 days each)
The Carillion offer:
Not an ‘Energy’ company – thus making the political decision a little more
palatable
Contracts with all obligated parties – ensuring successful leverage
Aligned objectives in terms of local economic regeneration, upskilling,
Apprenticeships (i.e. Not parachuting in labour and materials from outside)
Contains a mix of delivery partners, including CICs. Mutuals,
SMEs and micro-businesses.
Supply Chain Plan is a client focused delivery plan that covers the following key
areas of the supply chain:
Analysis & Development – setting out the targets for a local supply chain
for Telford and Wrekin
Engagement, Pre-Qualification & Selection engagement – The
pre-qualification & selection of those enterprises not already part
of the TES supply chain.
Supply Chain Management, Monitoring, Incentivising, Improving
and Deployment:
Demonstrates the activities and targets for the levels of business
assistance performed to train, advice and improve our supply chain
partners.
The Challenges
A potential shortfall in local capacity to deliver the full
scope of works.
The first priority was to build a picture of local capacities in order to
create a supply chain Matrix.
METNET Request for Information (RFI) builds a map of skills available in
the local area and so gaps can be quickly identified.
RFI was based upon the top 10 measures that will feature regularly in GD
Plans, as opposed to all 46 GD Measures.
Skills Map
To highlight current gaps in local capability and presents an
Opportunity for engagement and networking workshops. These
workshops can be tailored to address a certain skills gap and so
promoted interest and information regarding the process to
become an installer of a specific trade.
However based on the Telford Skills Map, there are no critical
gaps in Capacity- based on core delivery measures.
Day 1 Supply Chain
Marketing & Community Engagement focused on two key elements:
an overarching awareness campaign, providing a “ground swell” of
activity around Green Deal through various media.
a Community Engagement programme, delivered by Carillion, Lead
Organisation and a number of community based groups that are
tasked with targeting the hardest to reach members of society.
This theme is being undertaken by a community interest company, the
Citizen Engagement CIC, following a successful tender. They will
support the growth of social enterprises and the third sector by
engaging community groups to act as ‘trusted voices’
Community engagement is of primary importance, focusing on
engaging the hardest to reach members of society, who may not be
reached by normal above the line marketing.
in many cases these groups are not only the hardest to reach but also
the most in need of support.
For Telford Energy Savers to be successful Carillion needs to engender a
positive attitude to Green Deal by informing all members of society,
enabling them to learn about, and provide access to, the programme.
Workforce Plan
• An integrated approach to resident and
schools engagement – using a single community
lead Organisation
• A customised traineeship for young people –
delivered in partnership with a local training
provider
•A targeted recruitment & training framework –
requiring supply chain to deliver jobs,
apprenticeships and Work placements
•Structured support for supply chain –
customised training to meet their needs, support
for training and professional development.
Workforce – Key Statistics Creation of 20 new and sustained jobs (of which 10 are net new roles)
• Carillion will look to reach over 200 residents over 8 years through the Beneficiary Engagement Plan – and support over 100 of these to apply for jobs, employment support, work placement and customised training
activities, guaranteeing interviews for those that complete programmes of support.
The Workforce Opportunity Plan will provide support for 40 young people over 8 years through a Customised traineeship programme and a further 15 will be
offered work placements with Carillion and our supply chain partners. • Carillion will offer 4 new Apprenticeship positions throughout the lifetime of
the contract in a variety of framework areas across the spectrum of the Green Deal customer journey. We will support 5 schools in Telford and Wrekin and 180 students in total per
annum – 540 students in the first 3 years
What we have learnt
A hard sell? Has it been effectively
marketed by DECC at all though?
Funding is complex - Marketing to be
based upon the ‘KISS’ approach.
Media has turned from dissent towards a
“claim what’s yours” approach
– we will build upon this position.
The Future An 8 year contract that will allow us to develop over time and
remain flexible to the changing funding landscape
Current prices of carbon are not great – learning from CESP, we
have every confidence this will change; we can quickly respond
To financial incentives.
Commercial Green Deal to be launched in Autumn.
ERDF funding for 2014-2020:
• Demonstration of Zero-emission and positive energy buildings
• Deep renovation of existing buildings to beyond cost-optimal
levels. We are now ready to respond and able to deliver!
Success? Its far too early to say
Thank you
Iain Wheeler
Housing Delivery Officer
Telford & Wrekin Council
01952 384 222
Refreshments
Success factors-private sector and local supply chain
Chair – John Barnham: Head of sustainable Investment Futures at Orbit Group
David Faulkner : Business Development manager at Homeworks Energy
TALWEN FAWR - BIOMASS SYSTEM PROPOSALS – July 12th 2012
Project: External Wall Insulation - Brinklow
•24 Houses • Mix of Council rented & Private rented • Under the Authority of WCC & Rugby Borough Council • Project Managed by Hardyman • 2 system brands elected
How did it go?
TALWEN FAWR - BIOMASS SYSTEM PROPOSALS – July 12th 2012
A Successful project overall: • Happy residents -heating systems switched off, ‘new’ house. • Councillors seen to be delivering a good and caring service
• No serious issues from any stakeholders • Decent project for Homeworks Energy
What could be better?
TALWEN FAWR - BIOMASS SYSTEM PROPOSALS – July 12th 2012
Concern points:
• Resident knowledge/awareness was low. • Several facets of project management were dealt with by HWE • Roles & responsibilities should be specified and published
• Quality of service and delivery accountability?
• Finished job exposes trim details • Large organisations are not always geared up to drive ECO/renewable projects
Mathew Rhodes : Managing Director at Encraft
Copyright © Encraft Ltd 2013
T: 01926 312 159 | www.encraft.co.uk
Private sector and supply chain success factors
SHAP Success Factors Event
Matthew Rhodes
Sarah Price
13 June 2013
Copyright © Encraft Ltd 2013
T: 01926 312 159 | www.encraft.co.uk
The lessons from Solihull can be summarised in three key points
1. The private sector is very keen to see the Green Deal and ECO succeed
2. Public + private (S) + private (L) + community partnership can work exceptionally well
3. The national mechanisms are too complex, and risk penalising local SMEs unnecessarily and unfairly
Copyright © Encraft Ltd 2013
T: 01926 312 159 | www.encraft.co.uk
Local installers are very keen to see the Green Deal succeed
Surveys were conducted before and after the Pioneer Places project in Jan 2013 and end of March 2013.
Copyright © Encraft Ltd 2013
T: 01926 312 159 | www.encraft.co.uk
Public + SME Private + MNC Private + Community partnerships deliver
No. Target No.
Total households contacted 91,790 -
Total households contacted by direct mail 17,000 -
Total number of events 11 10
Supply chain companies attending events 47 -
Participants at community events 257 -
Supply chain companies registered to participate in SEP 161 -
No. to date Target No.
Referrals from households for Green Deal Assessments 328 300
Green Deal Domestic Assessments completed 230 -
Non-domestic assessments completed 3 3
Green Deal Plans issued 0 100
Copyright © Encraft Ltd 2013
T: 01926 312 159 | www.encraft.co.uk
The national mechanisms are still too complex and developing
• Four different GDP processes (after some filtering)
• Local installer understanding went down during the project
• No actual work happened (other than funded exemplars)
Copyright © Encraft Ltd 2013
T: 01926 312 159 | www.encraft.co.uk
Conclusions
• Local SMEs could be the strongest advocates for the Green Deal as well as do most of the work
• Local supply chains need pro-active, well-informed and focused LA + Community support
• GDPs add significant value in logistics and customer management
• Encraft also added value by providing impartial facilitation and focus, and facilitating partnerships
• There is some way to go to secure maximum local economic benefits from these national schemes
David Shiner: Coventry City Council
Coventry City Council’s
Fuel Poverty Project
David Shiner
Domestic Energy Efficiency Manager
13th June 2013
Private housing and fuel poverty
• 72% of all fuel poor households have
incomes of less that £10k p.a.
• 48% of households with a person aged 75 or
over are fuel poor
• 36% of households that include a disabled
person are fuel poor
• 25% of households comprising a lone parent
and dependent child are fuel poor
Focusing on disabled households
• Disabled persons spend more time at home,
so fuel poverty has a greater impact
• Medical conditions can require a higher level
of warmth
• Phoned 292 households that had received
Disabled Facilities Grant (DFG) in last 2 years
• 106 expressions of interest – response
exceeded our expectations
Project implementation
• RETA installer supply chain being utilised
• 90 disabled households: 56 external wall
insulation, 6 cavity wall insulation, 27 loft
insulation, 19 boiler replacements
• 1st phase (DECC funded) – on site July
• 2nd phase (ECO funded) – to follow
• Planning permission for EWI: 21 permitted
development, 35 permission required (of
which retention/replication of features at 25)
Success Factors
• LA data and established relationship with
disabled households
• Procurement to engage local contractors
• Trading carbon to extend scope of project
• Early discussion and agreement of planning
permission requirements
• In-house resource
Ewan Jones: Energy Saving Co-op
The energy saving co-operative Success Factors: Private Sector and Local Supply Chain
13 June 2013
Supplying and saving energy
102
Co-operative backing
103
Who we are
The energy saving co-operative is a
pioneering partnership between:
1. People who want to save energy
2. Co-operatives and community groups
3. Tradespeople such as energy assessors and installers
Working together, we will maximise our impact –
combining the best of ‘Big’ with the best of ‘Local’
104
Our communities
105
Installers we met though Green Deal Pioneer Places
106
108
“The best time to plant a tree
was 20 years ago.
The second best time is now.” – Chinese proverb
Lunch
Poster Displays and discussion on Smart Grids led by Mathew Rhodes: Encraft
Success factors- Community groups/grass roots organisations
Chair- Alan Yates: SHAP and Director of Regeneration at Accord Group
Dave Green : Energy and Green Deal Advisor at Dave Green Energy Services Ltd (no powerpoint)
Phil Beardmore: Sustainability Consultant and Green Leader
Success Factors – engaging the fuel poor in collective energy
buying
Phil Beardmore
Birmingham and Solihull Together – overall headlines
• About 10,000 households engaged with the campaign, only 1422 households registered their interest in being part of a collective switch as against the target of 4900 (29% of target)
• 158 households made 331 product switches during the period as against the target of 490 households (32% of target)
• Funded by DECC
Successful in reaching the fuel poor through a neighbourhood-based financial inclusion approach
Nechells Birmingham
Solihull
North Solihull
Engagement level with BST by ward in Birmingham and Solihull:
Reaching some of the most deprived people in England and Wales
• Birmingham – 46% of expressions of interest came from the most deprived 10% of places
• Solihull – 21% of expressions of interest came from the most deprived 10% of places
• Overall – 51% of expressions of interest came from places below average for deprivation.
A strategic approach to community engagement
• Understanding that fuel poverty is a financial inclusion issue
• Recognising where people experiencing multiple deprivation go for help in their neighbourhood, and why
• Co-production of the project with a range of 17 organisations overall, who were paid
• In Nechells and in north Solihull, focus on Nechells Community First Network and Colebridge Trust as neighbourhood hubs and community gateways
Some other lessons
• The fuel poor tend to only check their bills when they are in crisis.
• We have developed a rudimentary ‘segmentation’ model to understand motivations and barriers to switching. Lack of confidence in the switching process is most widespread, not a lack of ‘trust’ in an abstract sense.
• The market is not yet ready for a sufficiently powerful collective group to be formed that can occupy the middle ground between consumer and supplier.
Some other lessons • People need to be able to access energy advice on a range of
subjects, all year round, rather than to be offered a short-term series of transactional interventions. This should include tariff advice using an enhanced social brokerage service.
• Organisations delivering financial services to the fuel poor are delivering energy advice anyway. Our job is to support and train them.
• What we have learned from this project is already influencing the delivery of other projects in Birmingham e.g. Stay Warm Stay Well, Community Energy Fit.
Thank you for listening
Phil Beardmore
@philbeardmore
Kate Sadler: Southern Staffordshire Community Energy
• Kate Sadler, Director
Green Deal Pioneer SWI Competition
The energy saving co-operative
Eco Home Open Day
• the competition ‘model’ was engaging
• local networks are extremely valuable - community / media / business
• householders are reassured by council involvement
• householders like the idea of local contractors
• householders need more than a quote!
What we learnt!
What next?
• continue to develop our local supply chain to promote energy efficiency with partners
• continue to make sure that education plays a large part of energy conservation
• work with our ‘Energy Ambassadors’ to promote energy efficiency and sustainability
As a community organisation we are well placed to give unbiased, practical information whilst promoting a ‘value for money’ local supply chain.
Energy Switch Campaigns without DECC funding
Jan Rowley: Project Manager at Wolverhampton City Council
Overview
• Direction of travel
• Collective purchasing/collective switching
• Options
• Refocus
Critical success factors
• Tool within overarching energy plan
• Economies of scale
• Defined campaign period to galvanize communications
• Clarity on the deal
• Case studies
• Data analysis
Critical success factors continued
• Understanding offer and acceptance phase
• Engage with and mobilise local stakeholders
• Regular briefings to key staff and politicians
• Responsible owner at appropriate level
• Community and Organisational Leadership
Data Findings
Wolverhampton
• Over 4,000 households registered, 1000 not offered a quote as insufficient detail entered
• Illustration of registration and switchers
• Savings; average £114, £53 per annum
• Household profile included at least 1 member in the following categories; 60% over 60, 15% disability benefit, 15% income under 13k
• Switchers 8.8% - may be higher than other schemes as those registering without sufficient information already removed from statistics
Issues Log
• Pre paid meters lowest saving ratio, onerous switching process
• Cash back offer unpopular
• Support to households challenging regime
• Lack of clarity re procurement routes
• Limited consumer experience in switching
• Added value of DECC funding
Issues log continued
• Promotion energy switch auctions to broaden consumer base and support competitive tariffs
• Potential of attracting future funding to improve energy convergence and intelligence
• Review provision and encourage evidence based support for organisations providing energy advice
Next Steps
• Feedback and planning session
• Using data to plan communication phase
• Looking to soften geographical boundaries
• Review acceptance and offer phase
• Plan with partners the support stage
• October auction investigate whole market comparison as part of offer
Roundtable sessions – Lessons learnt, success stories, barriers and recommendations for future project success (LA/ project leads as chairs)
Summary points and burning questions Susan Juned
Summary Points
• Huge commitments were made by delivery teams over and above the day job to see projects delivered and overcome barriers such as the extremely cold winter, teething problems with Green Deal Assessment software, limitations of existing Green Deal Assessment report format – eg can’t change EPC recommendations even if not appropriate (wind turbine recommendation)
• Customer journey needs to be short and clear • ECO may not help some vulnerable groups – eg those not on
benefits • Planning – can be resolved – different approaches in different areas • Advice and information needs to be available on an on-going basis • Behaviour change still a key area BUT seeing something happening is
an important catalyst • Geography is an important factor on designing a project – eg long
travel times in rural areas must be factored in • Partnerships developed through the pilots will be taken forward
Panel Debate- building on the pilots; developing the low carbon sustainable construction economy and addressing fuel poverty
Chair-Kenny Aitchison: Service manager- housing Strategy &Development at Wolverhampton City Council Andy McDarmaid: Improvement & Development Manager, Communities Group at Warwickshire County Council Rachel Frondigoun: Housing strategy officer at Lichfield District Council Richard Davies, Director, Marches Energy Agency Tomos Jones: Principal Officer, health and Housing Services Group Rita Wadey: Fuel Poverty Strategy, DECC
Questions to the panel included:
• How do we ensure spend on retrofit does benefit the local economy?
• Warwickshire is piloting an interactive web portal allowing householders to feed back on quality of work by contractors and showing where nearest relevant contractors are located.
• Why have Green Deal Plans been set up to look at Green Deals first rather than ECO?
• Currently Green Deal Assessors are writing letters to accompany Green Deal Assessment reports to clarify recommendations or comment on inappropriate recommendations made on EPCs (for example wind turbines)
• What might the priorities for ECO 2 be (from 2015)? • No decisions have been made yet. (SHAP offered to co-ordinate local
responses to provide a representative cross sector view) • Should Local Authorities take responsibility for managing ECO? • This is one question amongst many about ECO and a further meeting
is proposed specifically to discuss ECO.
Questions to the panel included (2):
• Has collective switching got a future?
• There is no evidence that collective switching has stimulated collective energy buying that has changed the market and some offers were ultimately disappointing. There seems to be a cultural challenge around we don’t switch habitually in the UK. Perhaps another 12 months opportunity for current model. Future schemes should look at offering whole market comparisons and enhanced responses to customers with the most difficult barriers to switching. HOWEVER collective switching campaigns have raised awareness of the links between fuel poverty, financial inclusion and the health and wellbeing agendas. IMPORTANTLY there is evidence that even a £50 annual saving can be used as a bargaining chip to allow exisitng debt to be rescheduled taking a household into an improved financial inclusion strategy for the future.
Next Steps
• Final report to be published by the end of June – see www.shap.uk.com
• SHAP has 5 task and finish groups that would welcome volunteers
• Any comments, information, queries and corrections are very welcome