success in the era of disruption · marketing 2. customer interaction 3. internal & external...
TRANSCRIPT
Success In The Era of Disruption
the 7 Axioms Of Value Creation
Roger banister4 minute mile
Buster douglasbeating the most feared man on the planet
If you want to succeed as hard as you want to Breathe
The Top 10 successful Tech Billionaires in the World
findingpurpose
What you love
What the world needs
What you can be paid for
What you are good at
What you love
What the world needs
What you can be paid for
What you are good at
mission
vocationprofession
passion
things that will change your life
Finding purpose
Let’s get to work !what are the top 20 things you want to accomplish ?
The future needs us to embrace our inner
superhero
engagementThe future is about #1
Creating unforgettable experiences
organizational1. Marketing2. Customer interaction3. Internal & external
individual1. Skill development2. Goal setting3. Strategic & tactical
engagement #1
Perfecting customer engagement
• SPIN Selling• N.E.A.T. Selling• Conceptual Selling• SNAP Selling• The Challenger Sale• The Sandler System• Customer Centric Selling• MEDDIC• Solution Selling• Inbound Selling
Accountability trumps every other way of succeeding in this technology era
accountabilityThe future is about
#2
organizational1. Transparency2. Coach (be & have)3. cohesiveness
individual1. Life & career goals2. Meet deadlines3. Deicide & do
accountability #2
The basic principle is that anyone should be able to hold anyone accountable if it
was in the best interest of the organization
Universal accountability
The steps to create accountability
1. Drive for results2. Honesty & integrity3. Create trust4. Clear vision & direction5. Problem solving & technical expertise6. Clear cOmmunication7. Ability to change8. Resolve conflict
A technology driven world needs us to broaden our knowledge
learningThe future is about
#3
organizational1. Support for learning2. Career counselling3. Develop inside out
individual1. Continue learning2. Plan a pathway3. S+T goals
learning #3
Does it pay to invest in employees ?
4x average profit
2x average revenue
Top resources for learning
• Coursera
• Edx
• Open university
• Udemy
• Khan academy
• Academic earth
• Alison
• Open culture online courses
• Alison
• Stanford online
• Harvard education
• Open yale courses
• Uc Berkeley class central
• Mit open courseware
• Codeacademy
You cannot do it alone. The era of monopolies is over
collaborationThe future is about
#4
organizational1. Partnering2. Cause based3. Bigger outcome
individual1. Alone doesn't work2. Build alliances3. Peer support
collaboration #4
$37 billion
total estimated cost of employee misunderstanding because of lack of
cumulative cost per worker per year due to productivity losses resulting from communications
47%higher return
Companies that have leaders who are highly effective communicators
1% = $100,000every percentage point it boosted employee
engagement, individual stores saw a $100,000 increase in operating income annually.
Let’s get to worknow shrink your list of top 20 down to 15
acknowledgementThe future is about
#5The right people are your greatest ally
organizational1. Internal & external2. Success+failure3. Build people
individual1. Personal growth2. Higher engagement3. Human approach
acknowledgement
#5
5 companies that are changing things
• Full Contact - They pay employees $7500 for taking a vacation
• SouthWest – reinvented culture
• GlassMoney - Appreciation Mode
• Screwfix - Open Honest Culture
• Dreamworks – open collaborative
Go beyond just financial success and think creating more value
Value creationThe future is about
#6
Customers come second, employees first – Richard branson(virgin group is worth $5 Billion)
Let’s get to workshrink your list of 15 down to 10
actualizationLeaving a legacy
The future is about
#7
Execution drives the future
1. Transportation – hyper loop 20252. Communication – smartphones obsolete by 20253. car – driverless cars 20304. Galactic – mars by 20305. Learning – vr/mr replaces books by 20306. The end of fossil fuels - 20507. singularity- man+machine become one(neural race) – 2050
Let’s get to workshrink your list of 10 down to 5
Are you ready ?@iankhanfuturis
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