success strategies for energy pros
TRANSCRIPT
SimpleSuccessStrategies forEnergy Pros
#VALUEOVERPRICE
by Nate Kessman
How Can You Benefit?
SUPPLIERS RELY HEAVILY ON BROKER DEAL FLOW
Lead with transparency and anticipateclient needs
To attract customers , who might bypassa brokerage and go directly to anenergy supplier , successful energyprofessionals must make sure they canprove their knowledge of themarketplace , as well as the value theyadd to the procurement process . ,
01
To Serve IsTo Rule
TIPS TO ATTRACT NEW CLIENTS
Putting Client Needs First
Never miss an opportunity to respond toquestions and complaints . Often these“complaints” are opportunities toimprove service . Going the extra milewhen others don ’t can help improve thereputation our industry has as a whole .
02
EmpowerCustomers
TIPS TO ATTRACT NEW CLIENTS
Through Diverse Product Offerings
The most successful brokers I work withcommunicate with their clients andhelp create strategies that reduceconsumption long term & truly savemoney on energy costs .
03
OfferTransparency
TIPS TO ATTRACT NEW CLIENTS
Keys to Building Quality Relationships
Make sure you are adhering to localPUC /DPU regulations . Educate clientsduring the procurement process thatkeeping up with local laws andregulations is an investment in theirsuccess and that you have the client 'sbest interest in mind .
04
AnticipateClient Needs
TIPS TO ATTRACT NEW CLIENTS
Making Sure You Provide Value Over Price
Create a system that goes further thanjust keeping up with renewal dates .
Send regular messages to customersthat educate and position yourself as anexpert . Every product that you offershould be presented to clients duringdifferent points in their contract . Nevermiss an opportunity to communicate .
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#VALUEOVERPRICE