Suffield, Connecticut / 860.386.4400suffield academy

FORM LAUNDRY DUE: 08.15.12[ [

E&R LAUNDRY SERVICE

Dear Suffield Academy Parents:In the 2012-13 academic year, Suffield Academy and E&R—The Campus Laundry will once again partner to provide laundry services to all interested students. Anyone who has been in academia for a number of years comes to understand certain realities about student life; in particular that cleaning rooms and laundering clothes and bed sheets have become low priorities for many students, given their increasingly busy schedules.

To help address this issue, E&R offers two especially efficient and practical programs—Look Sharp and Just the Basics. E&R has provided professional laundry services to over 100 preparatory schools, colleges and universities throughout the Northeast for over 50 years, and has designed its plans to allow students to make the most of their free time. Suffield Academy strongly recommends that you select one of these plans, which are currently available at discounted rates.

To help you make the best selection for your student, the chart below compares the benefits of each of E&R’s service options:

The Look Sharp and Just the Basics plans from E&R not only maximize your student’s available free time and promote a clean and healthy dorm room, they also help to reduce the school’s carbon footprint. Although the campus washers and dryers are relatively efficient, they cannot compare with the equipment at E&R’s central laundering facility in terms of gas, electricity, and water usage.

E&R makes it easy to register your student via their online order form using the password CS70. You may also phone, fax, or mail your registration information back to them. Please see the enclosed registration form and promotional materials for details on how to order. Registration for any E&R service should be completed no later than August 15th, 2012 to receive E&R’s discounted rates.

Over the years, E&R—The Campus Laundry has demonstrated a proven track record of providing reliable, professional and top quality service. We hope that you will consider subscribing to one of their service plans.

P.S. If you have any questions, please contact E&R’s School Customer Service Office at 1-800-243-7789. Please retain this brochure for your record of E&R’s policies and procedures.

*Service available for an additional fee; see the attached brochure for more details.

Features

Wash/dry/fold laundry; neatly folded and right-side-out.

Includes personal bed and bath linens (sheets, pillowcases, towels, face cloths, etc.) in addition to your clothing.

Launderable, button-down dress shirts and blouses are pressed and returned on hangers.

Gentle care washing, drying and pressing. *

Skirts, dress pants and dress shorts, including khakis, returned pressed and on hangers. *

Polo/Sport shirts returned pressed and on hangers. *

Sweaters returned pressed and on hangers. *

Professional dry cleaning and pressing. *

Comforter and Blanket Cleaning Plan FREE: A $70 Value *

Look Sharp

Just the Basics

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Register online at www.TheCampusLaundry.com using password CS7Ø

Our “LOOK SHARP” Plan: $885*You’ll love it!

OuR MOST POPuLAR PLAn!

Less than $5more per week!– Wash/dry/fold laundry; neatly folded and right-side-out.

– Includes personal bed and bath linens (sheets, pillowcases, towels, face cloths, etc.) in addition to your clothing.

– Launderable, button-down dress shirts and blouses are pressed and returned on hangers.

– Gentle care washing, drying and pressing

– Skirts and dress pants, including khakis, returned pressed and on hangers

– Polo/Sport shirts returned pressed and on hangers

– Sweaters returned pressed and on hangers

– Professional dry cleaning and pressing

– Plus get our Comforter and Blanket Plan FREE: A $70 Value

Our “JuST THE BASICS” Plan: $735*For the more casual student

– Wash/dry/fold laundry; neatly folded and right-side-out.

– Includes personal bed and bath linens (sheets, pillowcases, towels, face cloths, etc.) in addition to your clothing.

– Launderable, button-down dress shirts and blouses are pressed and returned on hangers.

To avoid additional charges, we strongly encourage you to consider our “Look Sharp” Plan.**

Suffield

In addition to wash/dry/fold service, dry cleaning, gentle care processing and pressing are provided at NO ADDITIONAL CHARGE. *

* Plans are designed for individual use only. Sharing of plans between students constitutes immediate forfeiture of service with no refund provided.

** Our policy is to return it to you clean, whenever we can, regardless of which plan you have purchased.With our “Just the Basics” Plan, a credit card is required to be on file for payment of additional monthly charges. Garment care labels often call for gentle care and/or dry cleaning. As a professional cleaner, we have an obligation to follow a garment’s care label. For example: We dry clean all sweaters; All fleece requires gentle care washing; Certain styles of Under Armour® type performance gear require gentle care. These items incur additional charges under our “Just the Basics” Plan.

Since 1921 Since 1921

World-class, environmentally-aware student laundry and dry cleaning

service.

“BE NVIRONMENTALLY ESPONSIBLE”

With Our “Look Sharp” Plan, You Also Get:

InCREASE YOuR ACAdEMIC AdvAnTAGE

Free up Time with One of Our Great Plans!

“I had E&R in the 70s and now my son is using them.”– Facebook Dad quote

“Peace of mind for a freshman and her parents! Thank you.”– Facebook Mom quote

Should you require to cancel these services for the FULL ACADEMIC YEAR, you will receive a pro-rated refund, minus a $69 operations cancellation charge, provided that you submit a written cancellation request that is received no later than Oct. 15th, 2012. Cancellation notices received after that date, but before Jan. 2, 2013 will receive refunds for the second semester only, minus the $69 operations cancellation charge. There will be no refunds issued after Jan. 2, 2013.64%GasSavings

80%ElectricitySavings

86%WaterSavings 64%

GasSavings

80%ElectricitySavings

86%WaterSavings 64%

GasSavings

80%ElectricitySavings

86%WaterSavings

Students who use E&R generate the following utility savings with every load of laundry we do (savings based on independent study performed by TDK Engineering):

Printable Order Form On Last Page

- Over 70% of items that we return to students on hangers are laundered and dried with a gentle care process, then pressed.

- We launder all items that will get the same or better cleaning by using a gentle care laundry process vs. dry cleaning.

Gentle Care Processing vs. dry Cleaning

A Healthy Lifestyle for Your Student

Leaders in Sustainability

- Students, and therefore their clothing, can be exposed to potentially infectious bacteria throughout their daily activities.

- E&R has the exclusive distribution rights for BlockTeria™, a fabric sanitizer that is added to each load we wash.

- BlockTeria™ eliminates 99.999% of infectious contamination including MRSA-Staph.

Suffield, Connecticut 06078 • (860) 668-7315 • Fax (860) 668-2966 ORdERNOw

Password CS70

ORdERNOw

Password CS70

WIN FREE SERVICE WIN COOL SWAGWIN GREAT PRIZES

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Wendy, Colby Mom

Leslie, Wesleyan Mom

Robert, Groton Student

E&R has made my life so much less stressful. I see people walking to do laundry all the time when I need to spend my time elsewhere. Thanks to E&R, I have an amazing luxury to spend my time the way I need to. All of my clothes are always in neat condition when returned which allows me to have a closet free of clutter while none of my time is wasted folding and ironing. Thank you, E&R!

Like . Comment . January 16 at 4:32pm About

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Shannon, Choate and Barnard College Mom

Thanks E & R! You have been the saving grace for our family! We have one daughter at Choate and one at Barnard. Both love having your laundry service take that worry off of their minds. They say it is awesome to be able to send out a bag of dirty clothes and have clean ones “magically” reappear! We love E&R!!

Like . Comment . January 12 at 6:47pm

Wendy, Colby College Mom

My son Nicholas just doesn’t have time in his busy schedule for laundry. Thank heavens for E&R. I’m really not sure what he would do or how he would manage without you.

Like . Comment . January 12 at 12:01pm

Cole, Suffield Student

E&R laundry has been a HUGE blessing helping me get through the school year at Suffield Academy. I don’t know what I would do without you! Thank you!

Like . Comment . January 11 at 8:42pm

Leslie, Wesleyan University Mom

My son goes to school 15 hours away from home and this service has been Great! Definitely recommend your service!

Like . Comment . January 11 at 9:00pm

Debra, Berkshire Mom

2 TEENAGE BOYS, 2 DORM ROOMS, 6 JV AND VARSITY SPORTS, 12 CLASSES PLUS CHORUS & GREENSLEEVES! HOW MANY KHAKIS, DRESS SHIRTS, SWEATERS AND BLAZERS DOES IT TAKE TO GET THRU THE YEAR…THANK HEAVENS FOR E & R LAUNDRY! YOU MAKE MIRACLES EVERY DAY. THANK YOU, BERKSHIRE SCHOOL MOM!

Like . Comment . January 11 at 6:57pm

LA, Salisbury Mom E&R Laundry service is by far the best service being offered to students!! Not only is it convenient but the service my son receives has been top notch. The staff have been excellent to work with and being from another country it gives me piece of mind knowing that my son never has to worry about his clothing. Thank you to everyone at E&R.

A very grateful Salisbury Mom

Like . Comment . January 12 at 4:44pm

FAQs

Customer ServiceWe’re here to help!

As always, if you have questions that are

not covered here, we are just a phone

call or an email away.

Warm Regards

Cindy and SarahCindy Proctor and Sarah Robinson

Tel: 800-243-7789 Ext. 713 and Ext. 714

Email: Info@EandRCleaners.com

Since 1921

Introducing Our new, duffle-Style Bag!

Holds 25% More Than Our Old Style Bag!

Sewn in Hook Lets Bag Double

as a Hamper

Easy to Carry

Keeps Clothes Neat and Secure

Separate Compartment for your Socks and Delicates

Can you tell me about your service? We have been providing laundry service to students for decades. If you wear it, we can take care of it.

Please see the enclosed descriptions which will explain our plans in detail for you.

My student has his own laundry bag. Do I have to use yours? Yes, you are only allowed to use the bag E&R provides.

How do you know which bag belongs to my student? As you can see in the picture above, each bag is personalized with a printed label. In

addition to the student’s name, our label also has a state-of-the-art bar code ID system allowing us to track the bag from pickup to delivery.

If I’m signed up for the Comforter and Blanket Cleaning Plan, how do I fit that in my bag along with all of my clothes? Not to

worry, we provide disposable, one-time-use bags for your comforter and blanket. You’ll get your first one when we give you your other laundry

bag at the beginning of the year. We’ll then send a new disposable, one-time-use bag back to you along with your clean blanket or comforter so

you can repeat the process the next time you want them cleaned.

If I’m signed up for the Look Sharp or Just the Basics plan, will you also clean my personal sheets, pillow cases and towels?

Yes, both plans include cleaning of your personal sheets, pillow cases and towels and they can go right in your laundry bag with the rest of your

clothes.

Should I label all my student’s clothes before I send them to you? No, we’ve got that covered too. We actually video tape all of your

clothes when we check them in and again as we fold your laundry and put it back in your bag. Any clothes that are returned on a hanger get

individually bar coded with either a permanent or temporary tag. This allows us to track all of your items on hangers when we deliver them back,

just like we do with the laundry bag.

Who is actually washing and dry cleaning my student’s clothes? All of the cleaning

is performed in our state-of-the-art facility by personnel who have decades of experience in all areas of our operation. Because we control 100% of the work, you can count on us to be 100% responsible for making sure everything is done right.

How do I sign up? Order online ! You can also register for service via phone, email, fax or postal mail. See the enclosed brochure for details on how to take advantage of whatever option works best for you.

How will I know how to get started upon arrival at school? Once you have registered, we will notify you via email as to our bag distribution process at your particular school. We also staff a table on campus during student registration days to hand out laundry bags and answer questions about getting started.

What if I have a question that isn’t answered in these FAQs or anywhere else on your brochure? Please be sure to contact our Customer Service Team if you require further information. Our contact information is on the Post-it Note to the right.

Printable Order Form On Last Page

PleASe PRiNT Year of Graduation? Gender? Male Female (Check one)

STUDENT NAME (AS REGISTERED AT SCHOOL) FIRST/LAST STUDENT EMAIL

STUDENT CELL PHONE CELL PHONE CARRIER

PARENT OR GUARDIAN (PLEASE PRINT) FIRST/LAST PARENT PHONE PARENT EMAIIL

BILLING ADDRESS (STREET)

CITY STATE ZIP COUNTRY

DID THIS STUDENT USE AN E&R SERvICE AT SUFFIELD ACADEMY IN THE 2011-2012 ACADEMIC YEAR? YES NO (Check one)

Payment Method: n Same as Above n MASTERCARD n vISA n DISCOvER -or- n Check Make checks payable to E&R Cleaners

NAME OF CARDHOLDER (PLEASE PRINT) SIGNATURE

CARD# ExP. DATE CCv# ** ** Your CCv# is the last three digits of the number in the signature section of your card

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FOR OFFICE USE ONLY Bag# CS

Since 1921 Since 1921

Register online at www.TheCampusLaundry.com using password CS7Ø

Register online at www.TheCampusLaundry.com using password CS7ØOuR MOST POPuLAR

PLAn!Less than $5

more per week!

"look Sharp"$885

( Order now and save! $920 after 8/15/12 )All pricing is for the full academic year.

"Just The Basics"$735

( Order now and save! $770 after 8/15/12 )All pricing is for the full academic year.

"fresh" Comforter & Blanket Cleaning - fReeWe'll clean your own comforter and/or blankets up to five times during the school year. (fRee with “look Sharp” plan)

"fresh" Bed & Bath linen Rental Plan - $135Four (4) Flat sheets, two (2) pillow cases, and six (6) large (24" x 48") top quality bath towels to use and send for cleaning as needed.

"fresh" Towel Rental Plan - $75Four (4) large (24" x 48") top quality bath towels to use and send for cleaning as needed.

(#655)

(#650) (#652)

(#654)

(#653)

AddITIOnAL PLAnS

In addition to wash/dry/fold service, dry cleaning, gentle care processing and pressing

are provided at NO ADDITIONAL CHARGE.

"fresh" Comforter & Blanket Cleaning - $70

"fresh" Bed & Bath linen Rental Plan - $135

"fresh" Towel Rental Plan - $75

(#655)

(#654)

(#653)

AddITIOnAL PLAnS

A credit card is required to be on file for the billing of incidental charges:

ExP. DATE CCv# *

NAME OF CARDHOLDER (PLEASE PRINT)

SIGNATURE

CARD #

Suffield, Connecticut 06078 • (860) 668-7315 • Fax (860) 668-2966

Phone Orders: 800-243-7789 inside the U.S.; 603-627-7661 outside the U.S.Fax Orders: 603-627-7644

REgistER by August 15th And sAvE!Mail Registration Form to: E&R Laundry and Dry Cleaners School Department 80 Ross Avenue Manchester, NH 03103-9962

Should you require to cancel these services for the FULL ACADEMIC YEAR, you will receive a pro-rated refund, minus a $69 operations cancellation charge, provided that you submit a written cancellation request that is received no later than Oct. 15th, 2012. Cancellation notices received after that date, but before Jan. 2, 2013 will receive refunds for the second semester only, minus

the $69 operations cancellation charge. There will be no refunds issued after Jan. 2, 2013.