suggestions for shopkeepers
DESCRIPTION
Shopkeeper's GuideTRANSCRIPT
LOCAL SHOPS VS
ONLINE SHOPPING
By Students of VIBGYOR HIGHGoregaon (West)
Mumbai
SHOPKEEPER’S GUIDE
15 easy ways to improve business of local shopkeepers:
Customer RelationsTo provide doorstep services to the
customers and take orders on phone.Local shopkeepers should give the facility of
exchanging goods.Handling of customer grievances by the
local shopkeepers.To use different ways to arrange and display
merchandise that will make it easier for customers to buy products.
Management Skills. To give discounts/offers/schemes to attract
customers. The shopkeepers should be more informed
about the products they sell so as to help the customers choose their right products.
Local shopkeepers should keep aside publicity budgets.
They should accept credit cards.
Insights for a skilled marketer Extend store hours. Computerize business to help stream line
everyday tasks such as inventory control and overall business analysis.
To test different aspects for promoting business- new offers, new items, new prices, special announcements and better headlines.
Extend the benefit of credit to the customers.
Stock goods as specifically demanded by customers.
Customer Analysis Seek suggestions from the best customers
on ways they can boost business. The shopkeepers should keep a record of
their frequent customers to keep them updated.
THANK YOU