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SummativeLiteratureReviewReport
FactorsEffectingEngagementandDisengagement for
RuralNurses
October2016
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EXECUTIVESUMMARY
IstheruralnursingworkforceinAustraliaengagedordisengaged?
CRANAplusrecognisedtherewasavoidinprofessionalrepresentationwithinthehealthindustryforruralnursesandcommissionedtheRuralNursingProject,withtheaimtoidentifyopportunitiesforCRANAplus to be more relevant for Nurses working in rural context of practice. Contemporaryprofessionalpracticeclearlyrecognisestherespectivenursingandmidwiferyprofessions,thispaperdrawsontheparallelsbetweennursingandmidwifery.TheprojectcommencedinJuly2016withtheundertaking of a narrative literature review. The literature review was to explore the means ofengagement and disengagement of rural nurses, in both Australia and the developed countries,namely, New Zealand, Canada, United States, Great Britain and Scandinavia. 700 abstracts werefoundpertainingtothissubjectwith49articlesbeingexamined.Thissummarydocumenthighlightsthekeypointsfromtheliteraturereview.
Thereviewedliteratureacknowledgedthattheruralnurse’sskillsencompassesabroadknowledgeandexpertisebase=generalistapproach.Thepapersindicatedthatthebedrockofourruralhealthservices, nursing and midwifery, had been suffering from the gradual withdrawal of structuralsupports for over twenty years. A change in public policy from one of social welfare to amarketeconomy,causedbyregionalisationandrationalisationofhealthservices.Thishadanegativeimpactonthesmallercommunitiesandsignificantlydeskilledthelocalruralspecialistandgeneralistnurse/midwifethusleadingtodisengagement.
Theerosionofvitalandessentialservicesincludingsurgicalandbirthing,hasseentheslowdeskillingof the rural health workforce. Nurses also expressed their loss of decision making within theirpractice.Thiswasparadoxical,consideringthemorerecentlegislativechangestoendorsetherolesof the nurse practitioner and midwife. These practitioners are a means of adding value andsupporting rural health services. The inflexibility within theworkplace, such as rosters was also afeature of the literature.Nurses sought awork life balance butwith the changes in roles and thedemandsofwork,familiesandlifestylewerecompromised.
Graduate nurses who had begun their careers in the rural areas, reported that they felt poorlyprepared through theirundergraduate studiesandwerenotable tomeet the requiredbreadthofskills as novice nurses. The rural nurse simultaneously struggled with role creep as a result ofcompeting demands of the health service. There was a clear lack of recognition andacknowledgementbytheemployerofthespecialistgeneralist’srolesoftheruralnurseandmidwife.
Rural nurses reported that their preference for Continuing Professional Development (CPD)education was for onsite, face to face training. Inhibitive financial, social and family impacts toattend training,washighlighted, alongwith theneed to gainmanagement support tobe releasedfromwork.
Significant advances in information technology for training includedwebbased training,webinars,onlineresourcesandhighfidelitysimulationhasbeenacknowledgedasimprovingaccesstoongoingeducation, however unreliable internet connections impacted on the usefulness of this form oftraining.Acceptanceofthisdeliverymodewasvariableamongstthegenerationalworkforce.
Arecognisedstrengthoftheruralareaswasthevibrantrelationshipsandinformalnetworks,whichweredeeplyembeddedwithinthelocalculture.Thisprovidedameanstointegrateandsupportthenewgraduateenteringtheworkforceandthosewhohadbeenrecentlyrecruitedfromoverseas.Thisalso led to positive methods of collaboration with community members and was extended to
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multidisciplinary health teams to ensure that the breadth of services was available to the ruralcommunitiesinAustralia.
Thekeythemesemergingfromtheliteraturerevieware,• Education
o ContinuousProfessionalDevelopment(CPD)o Undergraduateprogramso TransitiontoProfessionalPractice(TPP)
• Workforcerecruitmentandretentiono Orientation(Culturalandworkplace)
• Modelsofcareo NursePractitionero Nurse(orMidwife)LedCare
• GovernmentPolicy
INTRODUCTION
CRANAplus commissioned the Rural Nursing Project with the aim to identify opportunities for
CRANAplustobemorerelevanttoNursesworking inruralcontextofpractice, including improving
recruitment,retention,professionaldevelopmentopportunitiesandruralpathwayforRuralNursing.
The context of this study we acknowledge the role of the duel qualified Registered Nurse and
Registered Midwife who have traditionally provided the maternity care in the rural setting. This
paper principally refers to Nursing roles unless midwifery was specifically included in the articles
identifiedintheLiteraturereview.EnrolledNurseswereincludedinthisreviewhoweverthereisa
dearthofliteratureregardingtheirroleintheruralsetting.
The project has commencedwith the undertaking of a narrative literature review, to explore the
meansof engagement anddisengagementof rural nurses andmidwives in bothAustralia and the
developed countries of New Zealand, Canada, United States, Great Britain and Scandinavia who
sharesimilarpolitical,social,economicsystems.Thepurposeoftheliteraturereviewwastoprovide
guidanceandshapethequestionsneededfortheproject’sconsultationprocessanddevelopmentof
resources.
Bish,Kenny,&Nay (2015)p382describesanddefines the ruralnurseas specialistgeneralistwho
usesthe‘knowledgeofthecommunity[that]theyresideincombinedwithadvancedclinicalskillsto
provide a nurse led service that responds to the health needs of their community in a contextual
way’.
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METHODOLOGY
A narrative literature reviewwas undertaken to investigate factors, which engages or disengages
nursesworkingintheruralareasindevelopedcountriesofAustralia,NewZealand,UnitedStatesof
America,Canada,ScandinaviaandGreatBritain.Eachcountrysharedsimilarorsharedprofessional,
social,politicalandenvironmentalsettings.
Inclusion criteria for the review included both qualitative and quantitative publications in print
between January2014andAugust 2016. TheGriffithUniversity Library cataloguewasutilised and
includedtheScienceDirect,ProQuest,ScopusandCINAHLdatabasesfortheliteraturesearch.
Toachieveabroadperspectiveandunderstandingof ruralnursingthekeywordsselected included
the terms; professional identity, collegiality, motivation, career, membership, professional
development, professional needs and graduate programs. These were then matched against the
primarysearchtermsofruralandnursingandmidwifery.
Theliteraturesearchincludedatotalof748publicationswithafinal49articlesacceptedthatmetall
the inclusion criteria. A thematic analysis was then undertaken of these articles to identify what
engagesordisengagestheruralnurseormidwife.(Braun&Clarke,2006)Fivemainthemesbecame
evident within the research and included: professional development, recruitment, retention,
organisational and government policies that support neoliberalism and corporatisation. These
themes were then further explored and sub groups were identified which described the existing
contextofruralnursingandmidwiferyembeddedwithinthenationalpolitical,social,environmental
and industrialmilieu of the twenty-first century. To further develop the presentation,within the
thematic sub groups, examples have been provided of the extensive research undertaken as
identifiedwithinthisliteraturereview.
THERURALNURSINGANDMIDWIFERYWORKFORCEINAUSTRALIA
To contextualise and gain an understanding of the Australian rural nursing workforce a brief
overview is provided as a means of introduction to the study and does include some data on
midwives.Theruralandregionalareasrepresent27%ofthetotalAustralianpopulation.Theseareas
are known to have higher rates of illness and mortality. They also experience greater barriers in
accessing services through geographical distances and reduced access to health services.(Welfare,
2014)NursesandmidwivesmakeupthelargestworkforceinruralandremoteAustralia.(Bishetal.,
2015; Mills, Francis, McLeod, & Al-Motlaq, 2015) These professions in Australia continue to be
challengedbyanageingworkforce.(Pugh,Twigg,Martin,&Rai,2013).
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DataandDefinitions
TheAustralianInstituteforHealthandWelfare(AIHW),publishthe‘NationalHealthandWorkforce
Series’includedwithintheannualpublicationofthe‘NursingandMidwiferyWorkforce’Report.This
publication utilises the Australian Standard Geographical Classification (ASGC) employed by the
Australian Bureau of Statistics (ABS) to classify five major geographic regions; Major cities, Inner
regional, Outer regional, Remote and Very remote.(Pink, 2011). For the purpose of this paperwe
haveusedtheclassifications;InnerandOuterRegions,todefinetheruralareasinAustralia.
TheAIHWusesdataobtainedfromtheworkforcesurveythatisprovidedannuallybytheNursesand
MidwiferyBoardofAustralia(NMBA)toallnursesatthetimeoftheirrenewalofregistration.This
datahasbeenutilisedinthisstudytodescribethecurrentruralworkforcefornurses.
ThetablebelowisadaptedfromtheAIHWpublication,‘NursingandMidwiferyWorkforce2012’and
the 2015workforce data sets published online. There is evidence of a small increase in the rural
workforcesince2012andalsoa7.55%increaseinthe50plusagegroup.Theaveragetotalweekly
hoursworkedremainedsimilarfrom2008to2015,whichwasalsocomparabletothehoursworked
bynursesandmidwivesinthemajorcities.(Welfare,2013,2015)
Inner&OuterRegional 2008 2012 2015Number 79,414 77,742 80,445AverageAge(Years) 45.50 46.35 46.35Age50andover(Percent) 38.55 45.35 46.1Averageweeklyhoursworked 33.15 33.00 33.1FTErate(per1,000population) 1,148.55 1,101.03 1,093.75Population(total) 6,347,479
Table 1: Employed Nurses andMidwives for rural areas (Inner and Outer Regional) selected characteristics2008–2012AdaptedfromNursingandMidwiferyWorkforce2012(Welfare,2013)page31andtheNationalHealthWorkforceDataSet2015DetailedSupplementaryTables(Welfare,2015).
EnrolledNursesalsoconstitute29.06%oftheruralnursingworkforceandworksimilarhourstothe
RegisteredNurse.Thisisdescribedthroughdataadaptedfromthe2014NationalHealthWorkforce
DataSet(AIHW)asprovidedinthetablebelow.(Welfare,2015)
Inner Outer Total
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Regional RegionalNumber RegisteredNurses 42,925 19,402 62,327EnrolledNurses 12,122 5,996 18,118AverageHoursWorked AverageRegisteredNurses 32.9 34.3 33.6EnrolledNurses 31.1 31.9 31.5
Table2:EmployedRuralNursesandMidwives2015asadaptedfromtheNationalHealthWorkforceDataSet2015DetailedSupplementaryTables(Welfare,2015)
Theageingandcontractingruralworkforcehasalsobeenreflectedinternationallyinsuchcountries
astheUnitedStatesofAmericaandCanada(K.L.Francis&Mills,2011;McCooletal.,2013;Medves,
Edge,Bisonette,&Stansfield,2015;Nowrouzietal.,2015;Yatesetal.,2011).
ENGAGEMENTANDDISENGAGEMENTFACTORSFORRURALNURSES
Extensive research has been undertaken over the past twenty years to address these ongoing
changesinthehealthworkforceinanattempttomeetthedemandsofthoselivingwithintherural
areas.Thefollowingdiscourserepresentsathematicanalysisoffactors,whichengageordisengages
nurses working in the rural areas of Australia, USA, Canada, New Zealand, Great Britain and
Scandinaviawithinthepastfiveyears(2011to2016.Thefollowingdiagramrepresentsthethematic
analysisoftheliteraturewiththepresentingthemesofengagementanddisengagementwhichfocus
ontheelementsofeducation,recruitment,retention,governmentpolicyandcorporatisation.
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EDUCATION• PostgraduateEducation
• Orientation
• Mentoring&
Preceptorship
• ContinuousProfessional
Development
RECRUITMENT• Overseas
Recruitment
• PostRetirement
INADEQUATERETENTIONSTRATEGIES
• Inadequate
Professional
Recognition
• Disempowerment
• LackofAutonomy
INADEQUATEEDUCATION
• Undergraduate
studentplacements
• Postgraduate
educationand
transitionalprograms
• ContinuousProfessional
Development GOVERNMENTPOLICY
• Neoliberalism
CORPOROTISATION
RETENTION• Professional
recognition
• Empowerment
• Autonomy
• AdvancedPractice
(NursePractitioner)
• Networking
• Multi-disciplinary
Collaboration
• CulturalIntegration
• FlexibleWorkforce
DIAGRAMONE:Engagementanddisengagementoftheruralnursingandmidwiferyworkforce
• HighSchoolPrograms
• Undergraduatestudentplacements
• Immersion(students&academics)
• TransitionalPrograms
ENGAGINGTHERURALNURSE&MIDWIFE
DISENGAGINGTHERURALNURSE&MIDWIFE
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ENGAGEMENTFACTORSFORRURALNURSES
EDUCATION
AnOverview
The literature reviewhas focusedonengagement factors for thenursingworkforce, frombothan
internationalandAustralianperspective. Engagementbeginswith the introductionofnursingasa
careertolocalhighschoolstudents,whichpromotestheseprofessionsaswellasbeingaprocessfor
potentialrecruitmenttoundergraduateuniversityeducation.(Benavides-Vaelloetal.,2014)
The placement and support for undergraduate students is also a means to recruit nurses and
midwivesback intothecountry. Itrequiresstrongsupportsthroughaclinical facilitatorembedding
the student into awelcoming community and recognising the social qualities of both professional
and personal relationships,which are the cornerstone of a rural community.(Smith, Lloyd, Lobzin,
Bartel,&Medlicott,2015)
Theprovisionof a transitional andpost graduate training that utilises different formsofmedia to
supportdevelopment,suchashighfidelityequipment,butprioritisesopportunitiesforlocalfaceto
faceeducation.(Missen,Sparkes,Porter,Cooper,andMcConnell-Henry,2013).
Strong orientation programs facilitate ameans to provide an overview of the workplace but also
introduce the nurse to the community. This includes cultural orientation for entering indigenous
communities but also for overseas workers who require clarity in communication protocols and
social etiquette.(Dywili, Bonner, Anderson, & O' Brien, 2012; Yonge,Myrick, Ferguson, & Grundy,
2013)
Preceptorship and the role of clinical facilitators were viewed as the preferredmeans to support
students and employees for undergraduate, transitional and orientation programs. Mentoring
createddemandsonthementorwhoalsohaddemandingclinicalroles. Itwastheresponsibilityof
the University to employ clinical facilitators, whichwas promoted by both the students and rural
facilityhosts.Bothgraduatesandundergraduatessoughttoreceiveregularconstructivefeedbackon
performanceandameanstoachievingtheirsetgoals.(Gray&Brown,2016;Mbemba,Gagnon,Paré,
&Côté,2013;Pront,Kelton,Munt,&Hutton,2013)
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Theuseofimmersionthroughbushcampsorstudydays,wereusedtoprovideapurviewofrurallife
and prospective work for students and employees. They were also an instrument for academics,
seekingto improvetheirunderstandingand involvement instudentruralplacements. (Deutchman,
Nearing,Baumgarten,&Westfall,2012;Pageetal.,2016;Sutton,Patrick,Maybery,&Eaton,2015)
Allnursesandmidwivesarerequiredtocompletemandatedprofessionaldevelopmenthourstogain
renewaloftheirregistrationwiththeNursesandMidwiferyBoardofAustralia.Toachievethisnurses
indicatedtheirpreferenceforlocallearningactivitieswithfacetofaceinmultidisciplinaryteamswith
clinical placements asopportunities for skill andknowledgedevelopment.(Phillips, Piza,& Ingham,
2012)
RECRUITMENT
Overview
Recruitmenthasbeenanongoing challenge for the rural sector.Opportunities to recruitbeganat
highschools,throughimmersionprojects, invitingstudentsandprospectiveemployeestoattended
workshops located in rural communities. This principle was sustained through undergraduate
placements andby attractingnurses andmidwives into the country for their graduate transitional
programs. While these are potential recruiting opportunities they do need to be appropriately
resourcedwithwell-researchedprogramsthatincludeface-to-facelocalservices,clinicalfacilitators
fundedthroughuniversitiesandregularfeedbackandsupportforprofessionaldevelopmentplans.
Anothermeansistoconsidertheopportunitiesforinvitingthosewhohavechosentoretireorleave
theirprofessionsbyofferingincentivesthatareattractiveandrelevant.Ruralareasareattractiveand
provide ameans towelcome back nurses andmidwives into the localworkforce. (Voit & Carson,
2014)
WORKFORCERETENTION
Overview
Retentionofstaffisdependentonawebofinterlacedfactorswhichincludestheneedfornursesto
berecognisedfortheirworkandstandinginthecommunity.TheNursegeneralisthasabreadthof
skillsandknowledgethatexceedsthegeneralistrole intheurbansetting.There isaclearneedfor
nursestoberecognisedandtofunctionautonomously,withtheunderlyingsupportofmanagersand
governmentpolicymakers.(Hildingssonetal.,2016)
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Theroleofnursepractitioners,nurseledclinicsandmidwiferycasemanagersisameanstoensure
thathealthservicesremaininthesmallerruralcommunities.(K.Francisetal.,2014)
Networking both informal and formal as well as interdisciplinary team collaboration is seen as a
strengthinboththeruralandremoteareas.This ispartofbeingcommunityandisanincentiveto
living inthecountryas itprofessionally,personallyandculturallyembedstheworker intothe local
workplaceandtown.(Cox,2003;Crotty,Henderson,&Fuller,2012;Jesse&Kirkpatrick,2013)
Flexibility is also a value that is required by rural nurses which includes the openness of
management,fundersandpolicymakerstosupportalternativemodelsinnursingandmidwiferyled
care.Thisalsoincludesrecognisingthegeneralistrolesofthenursebutalsoidentifyingthatchanges
inworkloadswithincreasedresponsibilitiesneedstobesharedorredistributed.(K.L.Francis&Mills,
2011;Pughetal.,2013)
DISENGAGEMENTOFTHERURALNURSINGWORKFORCE
CORPORITISATIONANDECONOMICRATIONALISATION
Overview
The roleofneoliberalismand the rationalisationof government supported services to the country
continues to impact on the retention and recruitment of rural nurses andmidwives (West, 2013).
Changes in Government public policy has led to centralisation and regionalisation with the
rationalisation of health services and the subsequent withdrawal of services in the smaller rural
communities.Thishashadnegativeimplicationsforthenursingandmidwiferyworkforcewhohave
experiencedchanges intheirownworkplacesandroles.Throughinadequateresourcing,significant
gaps in education, and inadequate workforce retention strategies, the professions have suffered
disengagement.
EDUCATIONALCHALLENGES
Overview
Disengagementforruralnursingiswellrepresentedintheliteratureandthisincludesidentification
of barriers, which inhibit a rewarding learning and working environment. As with the means to
engage undergraduates in the workforce, there still remains barriers to support students in rural
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placementswhenresourcesarestretchedandclinicalworkloadsdemanding,aswastheexperience
forsomeTasmaniannursepreceptors.(Zournazis&Marlow,2015)
Post-graduate transitional programs also experience challenges in resourcing regions that are
impacted through restructuring and diminishing infrastructure.(Lea & Cruickshank, 2015) The
graduatealsohasdemandsplacedonthemtohaveabroaderscopeofpracticeandresponsibilities
thanpreparedbyuniversitytraining.Thisleftthemoverwhelmedwithafeelingofbeingabandoned.
(Bennett, Barlow, Brown,& Jones, 2012;Mellor&Greenhill, 2014) Thiswas aggravated by senior
nursesexpectationsforworkreadinesswhichwasbeyondthegraduatesskilllevel,whichbecamea
barrier to the learningenvironmentandnegatively impactedon thegraduatesadjustment to rural
living.(Bennettetal.,2012;Ostini&Bonner,2012)
The requirement tomeetmandated hours of continuous professional development is a statutory
requirement for renewal of registration by theNurses andMidwifery Board of Australia. It is also
fraughtwithchallengesforthoselivingandworkingintheruralsector.Distances,costsoftraveland
accommodation,seeking leaveapprovalandhavingaccess tospecialistcoursesarechallengesthat
continue for the rural nurse and midwife. Understanding the requirements for developing a
professionaldevelopmentplanandusingreflectivepracticewerealsoconcernsthatneedtobemet
bytheprofessionsworkingintheruralsector.(Brideson,Glover,&Button,2012)
RETENTIONCHALLENGES
Overview
Rural nurses felt undervaluedwith imposed changes to their generalist and specialist’s roles. This
created a sense of abandonment by other health disciplines, management, funders and policy
makers.Thiswasexperiencedinthemilieuofasector,whichcontinuedtoplaceincreasingdemands
and expectations on a contracting and aging workforce. Mental health workers and midwives
described,anexpectationforthepractitionertomeetmultipledemandswhilsthavingnomeansto
address inequitableserviceprovisionand lossof rolesandexpertise. Itwasalsoviewedasdivisive
when urban and rural sectors competed for resources and funding particularly the case for the
growing nursing specialities and midwifery led models (Crowther & Ragusa, 2011; Yates, Kelly,
Lindsay,&Usher,2013;Yatesetal.,2011).
Theseexperiencescreatedasenseofdissatisfactionintheworkplace.Increasingworkdemandswith
minimalmanagement support, led to work-life imbalance, particularly when family demands also
increased.(K.L.Francis&Mills,2011;McCooletal.,2013;Pughetal.,2013)
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CONCLUSION
The developed countries have similar factors contributing to the engagement and disengagement
impacts on rural nurses. Themixture of government and employer policies and fundingmodels,
recruitment and retention incentives and educational resourcing factors determines the extent of
engagementbynurseswithintheirruralcommunities.Giventhat,itisimportanttorecognisethere
werelimitationswithinthisliteraturereviewontheextentoftheimpactofspecificruralgovernment
policiesandinitiatives,whichhaveeffectedtheengagementofruralnurses.
Contemporary professional practice clearly recognises the respective nursing and midwifery
professions,thispaperdrawsontheparallelsbetweennursingandmidwifery.However,thispaper
has principally referred to Nursing roles unless midwifery was specifically included in the articles
identifiedintheLiteraturereview.Whennursesandmidwivesarerecognisedashealthpractitioners
intheirownright,whoareempoweredtoeitherfulfiltheirgeneralistorspecialistroles,engagement
happens. When Universities appropriately resource and employ clinical facilitators to support
undergraduate student placements, then the future rural workforce is strengthened. When
transitional graduateprogramsoffer comprehensive and supportivementorswho assist to embed
thenurse, intothelocalcommunity,retentionofstaff isa likelypositiveoutcomeandengagement
happens.Withtheuseof immersion,useof technology [i.e.photovoice,audio/visualandnetbase]
culturalintegrationandotherinnovativemeanstoattractandretainstaff,thentheruralworkforce
becomestrulyengaged
There is a great strength that emanates from rural communities who welcome and foster
relationships, which openly welcome the need to attract, support and embed nurses within their
localcommunities. Ruralhealthservicesthatprovideflexibleworkingconditionsandasupportive,
learning environment attract and retain staff, equates to engagement. Provision of educational
programs, tailoredtotheneedsof thenurse/midwife,andareprovided locally isameanstobuild
thecapacityandcapabilitiesoftheworkforce.
Government and government policy makers, funders, educational bodies, employers, and leaders
withinthenursingandmidwiferyprofessionswilldeterminethefutureoftheruralworkforce.Rural
nurses need strong leadership to voice and advocate for the profession and to ensure they are
appropriatelyresourcedtomeetfutureservicedemands.
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