sunday evening: 15 september 2013 monday · pdf filesunday evening: 15 september 2013 ......
TRANSCRIPT
SUNDAY EVENING: 15 SEPTEMBER 2013 Registration and welcome cocktail at Willows Garden Hotel
16:3
0-
18:0
0 Registration at Willows Garden Hotel
Mrs Mariza Richards
18:3
0
for
19:0
0 Welcome cocktail sponsored by Oxford University Press Southern Africa
MONDAY MORNING: 16 SEPTEMBER 2013
08:0
0-
08:3
0
Registration Foyer of the JCC building, Hoffman Street, North-West University, Potchefstroom
08-3
0-
09:3
0
PLENARY SESSION: JCC building G42 Official word of welcome: Prof Susan Visser (Dean: Faculty of Economic and Management Sciences)
Annual General Meeting: Southern African Institute for Management Scientists: Prof Elmarie Venter (Chairperson: SAIMS Board) SAIMS CONFERENCE 2014: Prof C Niewenhuizen
09:3
0
-
10:0
0 TEA/COFFEE: Served in the tent behind G42
10:0
0-
10:5
0 GUEST SPEAKER: JCC building G42 Dr Johan Van Zyl, President and CEO
Toyota South Africa
SESSION 1 Entrepreneurial
Resilience Room: G41
SESSION 2 Marketing Management
Resilience Room G42
SESSION 3 Human Resource
Management Resilience Room: G40
SESSION 4 Tourism Management
Resilience Room: G39
SESSION 5 Financial/ Economic
Management Resilience Room: G38
SESSION 6 Human Resource
Management Resilience Room: G37
SESSION CHAIR
A Henrico (NWU) C Boshoff (US) F Rangongo (CPUT) P van der Merwe (NWU) J Kroon (NWU) C Botha (NWU)
11:0
0–11
:25
Selected relational-based factors influencing the satisfaction and
commitment levels of non-family employees in family businesses
E Venter & S Farrington CP109 NMMU
Some theoretical perspectives of co-creation and co-production of
value by customers NS Terblanche
CP 83 US
Demands, exhaustion and absenteeism: comparing
management, professionals and administrative occupations
L de Beer & J Pienaar CP 5 NWU
Managing the relationship between mining and ecotourism
destinations with specific reference to a world heritage site in the Limpopo Province of SA
A de Klerk & E Heath WIP 20 Limpopo, UP
A review of the dividend payments of South African listed
companies (1977-2011) S Viviers & C Muller
CP 3 US
The impact of leadership and organisational structure on perceived organisational
effectiveness: a case study A Messaris & M Maritz
WIP 40 RHODES
11:3
0–11
:55
The impact of entrepreneurial orientation on the perceived implementation of return on
investment in corporate training divisions of selected South African
Banks MD Botha & SP van der Merwe
CP 8 NWU
Investigating demographic and patronage differences with regard to the spreading of online word-
of-mouth of cell phones N Cunningham, M Bogaards &
CF De Meyer CP 35 UJ
Assessing readiness for change: analysing the sequential nature of
change models in relation to change readiness
MB Bedser & NJ Pearse CP 7 RHODES
The determinants of corporate entrepreneurship for firms in
adventure tourism sector in the Eastern Cape Province: South
Africa C Chigamba, RE Rungani &
C Mudenda CP 30 UFH
The impact of SADC Customs Union on Zimbabwe
G Mugano, M Brookes & P le Roux
CP 50 NMMU, Middlesex University
An investigation of pay levels determinates for specialist
manager professionals in the South African finance and
business services M Mpofu, NM Dodd &
R Elliott WIP 41 UFH
12:0
0–12
:25
Developing a framework for the most important criteria used by
banks when granting loans to the SMEs in SA
S Zindiye & T Nyachowe WIP 59 RHODES
Cultural orientation as antecedent of openness towards mobile marketing in African cultures:
How does culture shape mobile importance?
A Goneos-Malka, A Strasheim & A Grobler CP 116 UP
Key soft success factors for continuous improvement
implementation and employee attitudes in a manufacturing
concern LTB Jackson & P Vahed
CP 55 NWU
Determinants of visitor spending at the Africa Bike Week M Kruger, A Viljoen &
M Saayman WIP 31 NWU
Investigation into the risk profile of residential students compared to
Oppidam students at Rhodes University: a risk assessment and
risk analysis N Simenda, P Moleme & M
Maritz WIP 52 RHODES
Perceptions of organisational politics at a national electricity providers in Southern African
development community (SADC) C Botha, E Mutambara & C
Bisschoff WIP 43 NWU
12:3
0–12
:55
The marketing tasks of small business owners in Nelson
Mandela Bay B Gray, M Carelsen &
E Venter CP 51 NMMU
A framework to investigate private label brands at Pick 'n Pay stores
M Struwig & A Marriott CP 101 NMMU
The relationship between leadership and employee
engagement in a SA automotive dealership network
C Page, MJ Louw, TL Amos & J Baxter
CP 18 RHODES
The management of estuarine recreational services in South
Africa: the Sundays river estuary DE Lee
CP 38 NMMU
The naked truth: creditor understanding of business rescue: a small business
perspective I le Roux & K Duncan
CP 63 UP
Situational variables and work related attitudes in a
manufacturing company in the Gauteng Province
LTB Jackson & S Mukondiwa CP 54 NWU
13:0
0
-
14:0
0 LUNCH BREAK at Alumni Hall above the Student Centre
MONDAY AFTERNOON: 16 SEPTEMBER 2013
SESSION 1 Entrepreneurial
Resilience Room: G41
SESSION 2 Marketing Management
Resilience Room: G42
SESSION 3 Human Resource
Management Resilience Room: G40
SESSION 4 Information /
Technology Resilience Room: G39
SESSION 5 Financial/ Economic
Management Resilience Room: G38
SESSION 6 Research Resilience
Room: G37
SESSION CHAIR
E Venter (NMMU) M Roberts-Lombard (UJ)
A Drotskie (UJ) C Marnewick (UJ) S Viviers (US) G Goldman (UJ)
14:0
0-14
:25
A proposed Risk management Framework: Assessing corporate
social responsibility initiative amongst SMEs in Makana
District, Eastern Cape E Adendorff & M Maritz
WIP 7 RHODES
How weekly rates of product consumption affect the way we
respond to price information D Priilaid
CP 37 UCT
Suggestions system as an HRM tool to be successful in
organisations: Some empirical evidence in New Zealand
AJ du Plessis, AE Marx & CJ Botha
CP 41 UNZ, NWU
Are there cultural orientation differences in terms of online
information privacy? Y Jordaan, M Wiese, E v Eeden
& D Fourie CP 57 UP
Post-crisis economics, institutions and entrepreneurs: firm level
evidence from Zimbabwe M Matthee, W Krugell & M
Mzumara WIP 30 NWU
A model of work related well-being of workers in a South
African agricultural organisation DN Asiwe, LI Jorgensen, S
Rothmann & C Hill WIP 62 NWU, UJ
14:3
0-14
:55
Improving the trading environment of the SA hawkers
industry S Perks
CP 84 NMMU
How we respond to price information across dimensions of
experience D Priilaid
CP 36 UCT
Managers' attitudes towards workplace trade unionism at a
coal mining company A Drotskie, E Mphahlele & E
Swanepoel CP 39 UJ
The linkage between M-commerce acceptance
dimensions and usage frequency: an international perspective
N Dlodlo CP 4 VUT
Valuing banks in emerging markets: A review of the literature
and some initial findings K Sabilika, J Hefer & S Zindiye
CP 95 RHODES
A holistic and context specific perspective of constraints to
research productivity in the South African context
CW Callaghan & D Coldwell CP 27 WITS
15:0
0-15
:25
Establishing student perceptions of an entrepreneur using word
associations JE Goliath, SM Farrington & SB
Saunders CP 45 NMMU
The influence of trust and commitment on customer loyalty -
an application to the four major banks and Capitec bank
B Le Coultre, M Roberts-Lombard & E van Tonder
CP 86 UJ, MILPARK
The use of the balanced scorecard to enhance
performance culture in a NZ information technology
organisation AJ du Plessis, G Tachiwona, S
Sukumaran & JR Marriott CP 42 UNZ
Information disclosure and online privacy concerns amongst
Facebook users G van Heerden, S Martin & A
Szpytko CP 107 UP
Determination of net interest margin drivers for SA banks
K Mudzamiri & N Smith CP 98 MISA; UJ
Developing a business sustainability index - a multi-
country effort HB Klopper, DJ Petzer, G
Svensson, C Padin, JCS Varela, B Wagner & NM Hogeveld
WIP 25 MONASH, NWU, OSLO, VIGO UNIV, UNVERSIDAD DEL TURABO, STRATHCLYDE UNIV
15:3
0
-
15:4
5 TEA/COFFEE: Served in the tent behind G42
SESSION 1 Entrepreneurial
Resilience Room: G41
SESSION 2 Marketing Management
Resilience Room: G42
SESSION 3 Human Resource
Management Resilience Room: G40
SESSION 4 Business Management
Resilience Room: G39
SESSION 5 Financial/ Economic
Management Resilience Room: G38
SESSION 6 Human Resource Management and
Research Resilience Room: G37
SESSION CHAIR
S Perks (NMMU) E North (NWU) L Jorgensen (NWU) S Farrington (NMMU) AM Smit (NWU) L de Beer (NWU)
15:5
0-16
:15
The role of culture and generation in networking: at a Gauteng mine K Bean, J Kroon & S de Klerk
CP 60 NWU, USW
Black generation Y students' attitudes and purchase intentions
towards store versus manufacturer brands
TT Mareka, AL Bevan-Dye & J Dubihlela
WIP 5 VUT, NWU
The relationship between an acute bout of moderate aerobic
activity and cognitive performance J Trollip & T Amos WIP 56 RHODES
The impact of firm and entrepreneurial characteristics on access to debt financing by SMEs
in Nkonkobe municipality K Gift & EC Rungani
WIP 23 UFH
The developmental role of migrant worker remittances: a
case study of Tsholotsho district in the Matabeleland North
Province of Zimbabwe D Nzima
WIP 4 UFH
Differences in ethical beliefs and intentions of university students -
a case study perspective M Roberts-Lombard & G
Goldman CP 91 UJ
16:2
0-16
:45
An assessment of the impact of entrepreneurial orientation on the
success of selected public secondary schools
S van der Merwe & J Malan CP 17 NWU
Service brand equity and brand relationships in the fast food
industry N MacKay, C Williams, H Spies,
LRJ v Rensburg & DJ Petzer CP 82 NWU
Exploring occupational stereotypes within various South
African organisations L Brink & JA Nel
WIP 45 NWU
An assessment of the enforcement of environmental precautions, and health and safety regulations at South
African e-waste recyclers: A case study
C Mugova & BZ Kutsu WIP 21 UJ, UP
Sustainability and triple bottom line reporting in the banking
industry AM Smit & PA Galamadien
CP 117 NWU
A balanced scorecard approach to performance measurement in a
SA government department C Mafini & RID Pooe
CP 69 VUT
DINNER AND DRUMMING at LA BOHEME SPONSORED BY NORTH-WEST UNIVERSITY
18:00
TUESDAY MORNING: 17 SEPTEMBER 2013
SESSION 1 Entrepreneurial
Resilience Room: G41
SESSION 2 Marketing Management Resilience
Room: G42
SESSION 3 Human Resource
Management Resilience Room: G40
SESSION 4 Tourism Management
Resilience Room: G39
SESSION 5 Education Resilience
Room: G38
SESSION 6 Marketing Management
Resilience Room: G37
SESSION CHAIR
S de Klerk (USW) R Jansen van Rensburg (NWU)
A Drotskie (UJ) L du Plessis (NWU) L van Staden (NWU) M Wiese (UP)
08:0
0-08
:25
The influence of selected demographic variables on entrepreneurial orientation TM Matchaba-Hove, SM Farrington & G Sharp
CP 72 NMMU
Prof C Boshoff Editor: Management Dynamics
Becoming a rated researcher
The impact of human resource practices on employee
commitment and retention in the health sector
S Terera & T Marufu WIP 54 UFH
The impact of private game farms on local community development A Giampiccoli, P van der Merwe
& M Saayman CP 49 DUT, NWU
A competency framework for the business rescue practitioner
profession M Pretorius CP 87 UP
Social networking: a profile of undergraduate students in
Tshwane T Maree
CP 103 UP
08:3
0-08
:55
Remote consulting system to support disabled entrepreneurs in
SA W Chiliya & N Chiliya
WIP 17 UFH
Gender differences in research productivity as a form of job
performance in the South African context
CW Callaghan CP 28 WITS
An ecotourism model for SA National Parks
L de Witt & P van der Merwe CP 62 VUT, NWU
The relationship between entrepreneurial intention and
entrepreneurial education among students at a higher educational institution in SA: an exploratory
study E Venter & S Farrington
CP 108 NMMU
Managing trust in an unwanted service environment - the special
case of pregnancy termination counselling services
E Theron & R Ebersohn CP 105 US
09:0
0- 0
9:25
Non financial performance measures in SMEs' supply chain
management ML Matsoso & OH Benedict
CP 73 CPUT
Personal branding: a framework for brand growth amongst SME
owners A Blake & HB Klopper
WIP 11 MONASH
The predictive validity of a psychological test battery for the
selection and development of managerial employees in the
Zimbabwean financial industry SF Chamisa WIP 14 UFH
The impact of social entrepreneurship towards rural
tourism and community development in SA
C Chigamba & C Mudenda WIP 15 UFH
An exploratory study of perceptions of goal setting
support among students at a University of Technology in SA C Chipunza, DY Dzansi, LT
Chipunsa & S Om WIP 18 CUT, WITS
The influence of gender on the expectations of black generation
Y clients towards their banks' CRM efforts
M Bresler & CF de Meyer CP 118 UJ
09:3
0-09
:55
Corporate entrepreneurship in the public sector
MJ Mabala & D Groenewald CP 66 UJ
The use of storytelling in quantitative research reports: a
marketing research firm perspective
V Martiz, D Petzer & CF de Meyer
CP 70 UJ, NWU
The impact of skills shortages on propensity to leave in South
African gold mines EE Smith & NE Mazibuko
CP 43 NMMU
Determinants of spending at a live music performance in South
Africa M Kruger & M Saayman
CP 81 NWU
Towards an ideal HR curriculum CK Hlatswayo, N Dodd & R
Elliott WIP 26 UFH
Marketing activities and customer relationship management during different phases of the business cycle in South Africa: the case of
investment managers S Zindiye, J Hefer, T Ndhlovu,
R Otukile & M Rochat CP 114 RHODES
10:0
0
10:3
0 TEA/COFFEE: Served in the tent behind G42
SESSION 1 Entrepreneurial
Resilience Room: G41
SESSION 2 Marketing Management
Resilience Room: G42
SESSION 3 Human Resource
Management Resilience Room: G40
SESSION 4 Tourism Management
Resilience Room: G39
SESSION 5 Human Resource
Management Resilience Room: G38
SESSION 6 Marketing Management
Resilience Room: G37
SESSION CHAIR
S van der Merwe (NWU) C De Meyer (UJ) C Callaghan (Wits) M Kruger (NWU) C Mayer (Rhodes) Y Jordaan (UP)
10:3
0-10
:55
Assessing the entrepreneurial attributes of undergraduate
business students at the NMMU SB Saunders & SM Farrington
CP 96 NMMU
The influence of seeking opinion leadership on the purchasing
intention of black township consumers
M Bogaards & D Petzer WIP 12 NWU
The impact of training on employee retention: A case of the
University of Fort Hare Administration Staff, Alice
Campus S Terera & H Ngirande
WIP 61 UFH & UL
An assessment of food safety knowledge, barriers and practices
of guesthouse managers S Kruger
CP 100 NWU
Exploring the attainment of career success: The role of organisation
S Visagie & E Koekemoer WIP 29 BDCE, NWU
Resident co-creation: a reflective perspective
HB Klopper & A Berndt WIP 28 MONASH & JIBS
11:0
0–11
:25
The link between learning orientation and innovation:
Insights from small accommodation businesses in
developing economies LT Chipunza, T Naong & DY
Dzansi WIP 19 CUT
A gender perspective of brand loyalty in the South African cell
phone industry PG Mostert, DJ Petzer, S du
Plessis & L Kruger CP 79 NWU
An enquiry into the retention of core, critical and scarce skills in
the Energy industry of South Africa
PF Mabuza & CN Gerwel Proches
CP 68 ESKOM, UKZN
A visitor profile of Mapungubwe National Park and World Heritage
Site UP Hermann CP 106 TUT
The impact of organisational culture and leadership styles on
the quality of work life: an exploratory study of Chinese
organisations in SA RC Handley & MJ Louw
WIP 24 RHODES
The development of an impulsive buying behaviour structural model
for high involvement products T Mariri, R du Preez & B
Mahembe WIP 33 US
11:3
0–11
:55
Perceptions regarding ethical and social responsibility practices: A
SME perspective EE Smith & R Muller
CP 44 NMMU
A student perspective on irritation: Aspects in the shopping
environment N Mashaba, J Caldeira & J
Woolfrey CP 71 UP
Personality, gender and workplace bullying: a case of the MTN and Vodacom call centre
operators and supervisors in JHB T Chikungwa & SF Chamisa
WIP 16 UFH
Tourism community relationships: a case study of Stormsrivier
Adventures and the Storms River community
S van Zyl & H Lloyd WIP 58 NMMU
The relationship between servant leadership, affective team
commitment, organisational citizenship behaviour and team
effectiveness B Mahembe & T Mariri
WIP 34 US
The influence of marketing communications, location and
offerings on the pricing strategies of short term accommodation enterprises within the Makana District, SA: an empirical study
M Theijssen, T Ross & M Maritz WIP 55 RHODES
12:0
0–12
:25
Strategic planning and its relationship with the performance of small and medium enterprises
in Gauteng Province M Sandada WIP 50 VUT
Role perceptions of selling teams in the supply chain of a fast
moving consumer goods organisation
M Frazer & C Jooste CP 65 UJ
Individuals' perception towards Facebook and LinkedIn as
recruitment tools: an exploratory study
WH Gallant & M Renard CP 48 NMMU
Exploring the methodology for evaluating intangible value created at business events P Thomas & E Slabbert
CP 122 NWU
The determinants for the success of Workers Co-operatives as a
means of economic and community development in SA R Oelofse & L van der Walt
WIP 49 NWU
An exploratory study into the factors affecting university
student gamers T Ramchandra, B Thornycroft
& M Maritz WIP 47 RHODES
12:3
0–12
:55
The pursuit of work life balance by SA women: is
entrepreneurship the answer SE Raja
WIP 51 CPUT
A comparative analysis of brand loyalty of common household
products CA Bisschoff & AI Moolla CP 78 MANCOSA, NWU
Investigating the influence of expected rewards on the career intentions of accounting students
TG Beck & PJW Pelle CP 20 NMMU
Assessing the importance of the tangible and intangible social
impacts of tourism on selected communities
M Scholtz & E Slabbert
WIP 67
Chinese organisations in SA: Resource seeking or human
capital development? N Pretorius & L Louw
WIP 63 RHODES
Different venues, different markets, different experiences:
evidence from live music performances in South Africa B Manners, M Kruger & M
Saayman WIP 60 NWU
LUNCH BREAK (13:00-14:00) at Alumni Hall
TUESDAY AFTERNOON: 17 SEPTEMBER 2013
SESSION 1 Small Business
Management Resilience Room: G41
SESSION 2 Marketing Management
Resilience Room: G42
SESSION 3 Human Resource
Management Resilience Room: G40
SESSION 4 Tourism Management
Resilience Room: G39
SESSION 5 Business Management
Resilience Room: G38
SESSION 6 Strategic Management
Resilience Room: G37
SESSION CHAIR
C Niewenhuizen (UJ) M Bogaards (UJ) C Botha (NWU) P Viviers (NWU) D Groenewald (UJ) C De Meyer (UJ)
14:0
0-14
:25
The validation of a scale to measure entrepreneurial
orientation and perceived success in public secondary schools
S van der Merwe & J Malan CP 9 NWU
Interpersonal influence of and psychological motivations for
buying behaviour and its influence on sales growth
C Arnolds, O Dayan & L Wessels
CP 19 NMMU, WITS
Health is your investment: sense of coherence, health and its
promotion in a SA organisation L Louw & C Mayer
CP 11 RHODES
Perceived vs actual contribution to the arts at two SA arts festivals
SC Pretorius, PA Viviers & K Botha
CP 115 NWU
Victims of xenophobia or martyrs? A critical elucidation on the violence on some foreigner
owned small businesses in SA H Benedict, R Benedict & E
Benedict WIP 9 CPUT, UJ, UFS
Strategy as practise: the great white shark of strategy research
K Stander, M Pretorius & L Stander WIP 66 UNISA
14:3
0-14
:55
Factors affecting capital structure decision: a small business
perspective K Mphelo, K Kekena, J Hefer &
L Bailey CP 14 RHODES
Eight internal marketing elements and their influence on brand awareness in the car rental
industry ES Conradie, M Roberts-Lombard & HB Klopper
CP 34 UJ, MONASH
Strategic qualities of women in top management positions within the financial services sector in a
post democratic SA D Makatsa, R Rijamampianina &
Z Ndaba CP 16 WITS
An analysis of community support for tourism in Swaziland
XH Dlamini, WJL Coetzee & PS Khunon
CP 125 TUT, NWU
The role that networks play in the wholesale and retail sector: a
case study J-M Stidworthy & S de Klerk
WIP 53 NWU
Strategic planning processes: A Gauteng soccer clubs'
perspective SK Bhoya
WIP 6 UNISA
15:0
0-15
:25
The relationship between business start-up factors in the
SA small enterprise sector S Radipere & S Dhliwayo
CP 123 UNISA, UJ
Consumer ethnocentrism and its determinants among a young SA
consumer market segment J Dubihlela WIP 22 VUT
The role of neuro linguistic programming in improving
organisational leadership through intrapersonal communication
development C Oberholzer & L van der Waldt
WIP 57 UP
Corporate Governance Resilience
Partnerships between Higher Education Institutions,
Government and Private Enterprises for the Development of Micro Enterprises in the Cape
Metropolis FP Rangongo WIP 48 CPUT
Project management Resilience
Assessing corporate governance and executive remuneration using
share option plans A Nicolaides CP 126 VUT
The disparity between project success and project managers
competencies J Arendse & C Marnewick
CP 1 UJ
15:3
0- 1
5:55
The importance level of specific skills as perceived by small and
medium business owners JM Mwepu Mbuya & M Bounds
CP 24 UJ
A content analysis of the effectiveness of websites of
members of the national funeral directors association of SA: Ease
of use perspective CA Coetzee, T Maree & CH van
Heerden CP 32 TUT
The relationship between SMMEs and insurance providers in Nelson
Mandela metropolitan area SA K Chodokufa, N Chiliya & B
Afolabi CP 31 UNISA, WITS
Municipal management of property valuations for rates purposes: a market based
municipal assessment model versus an attributes based
hedonic price model M Sale & M du Preez
CP 75 NMMU
Determining the feasibility of a landowner enterprise in the Western Baviaanskloof: an
external stakeholder analysis K Wiles, HP Bakker & L Louw
WIP 27 RHODES
Increasing the success of ICT projects with knowledge
management practice and social media tools
D Medjo WIP 39 WITS
16:0
0-
16:3
0
TEA/COFFEE: Served in the tent behind G42
GALA DINNER at CRISTA-GALLI SPONSORED BY JUTA
18:30 FOR 19:00