suny downstate information services change has come to downstate general is assembly meeting january...

SUNY Downstate Information ServicesSUNY Downstate Information Services

Change Has Come to DownstateChange Has Come to Downstate

General IS General IS AssemblyAssemblyMeetingMeeting

January 27, 2009January 27, 2009

11



10:00-10:15 Kick-Off Video 10:15-10:20 Welcome Fred

Hammond 10:20 -10:30 Introduction Bert Robles 10:30-10:50 Clinical Application Ernie Weber Cont. Revenue Cycle Apps. 10:50-10:55 Customer Support Group Dilip

Nath 10:55-11:05 Business Applications Rick

Ramlakhan 11:05-11:15 Scientific Computing Matt

Avitable 11:15-11:25 Academic Computing Greg

Conyers 11:25-11:35 Biomedical Comm. Manny

Bekier 11:35-11:45 Video – “Change•••” 11:45-11:55 Information Security Brian

Gaon 11:55-12:05 Telecommunications Melanie

Scott 12:05-12:15 Network Technology Joel Stern 12:15-12-25 Interoperability & Applications Tony

Pagnoni 12:25-12:35 Systems Operations Robert

Losonsky

10:00-10:15 Kick-Off Video 10:15-10:20 Welcome Fred

Hammond 10:20 -10:30 Introduction Bert Robles 10:30-10:50 Clinical Application Ernie Weber Cont. Revenue Cycle Apps. 10:50-10:55 Customer Support Group Dilip

Nath 10:55-11:05 Business Applications Rick

Ramlakhan 11:05-11:15 Scientific Computing Matt

Avitable 11:15-11:25 Academic Computing Greg

Conyers 11:25-11:35 Biomedical Comm. Manny

Bekier 11:35-11:45 Video – “Change•••” 11:45-11:55 Information Security Brian

Gaon 11:55-12:05 Telecommunications Melanie

Scott 12:05-12:15 Network Technology Joel Stern 12:15-12-25 Interoperability & Applications Tony

Pagnoni 12:25-12:35 Systems Operations Robert

Losonsky

AgendaAgenda

22



Office of the CIOOffice of the CIO

We HealWe Heal

We TeachWe Teach

We We DiscoverDiscover




Today’s ObjectivesToday’s Objectives

Recognition of our PeopleRecognition of our People

Reflect on our AccomplishmentsReflect on our Accomplishments

Our Challenge AheadOur Challenge Ahead

Our Professionalism & GrowthOur Professionalism & Growth




Performance ProgramsPerformance Programs• Drafts Completed –UUP Management & StaffDrafts Completed –UUP Management & Staff• Completion of Performance Programs by 2/16/09Completion of Performance Programs by 2/16/09

Professional & Technical Growth Plan!Professional & Technical Growth Plan!

E-Learning SkillSoft E-Learning SkillSoft • Extensive Courseware (800) & Referenceware libraries Extensive Courseware (800) & Referenceware libraries

(4500)(4500) Interactive Courses & Certificate ProgramsInteractive Courses & Certificate Programs Learning SimulationsLearning Simulations

• Thousands of the latest and best business and Thousands of the latest and best business and technology bookstechnology books

• Broad and deep coverage of over 100 different Broad and deep coverage of over 100 different technology topics topics

Performance ProgramsPerformance Programs• Drafts Completed –UUP Management & StaffDrafts Completed –UUP Management & Staff• Completion of Performance Programs by 2/16/09Completion of Performance Programs by 2/16/09

Professional & Technical Growth Plan!Professional & Technical Growth Plan!

E-Learning SkillSoft E-Learning SkillSoft • Extensive Courseware (800) & Referenceware libraries Extensive Courseware (800) & Referenceware libraries

(4500)(4500) Interactive Courses & Certificate ProgramsInteractive Courses & Certificate Programs Learning SimulationsLearning Simulations

• Thousands of the latest and best business and Thousands of the latest and best business and technology bookstechnology books

• Broad and deep coverage of over 100 different Broad and deep coverage of over 100 different technology topics topics




Gartner : Gartner : World Class Research & Consulting ServicesWorld Class Research & Consulting Services1,200 research analysts and consultants1,200 research analysts and consultants

•Application Development & Integration

•Business Intelligence

•Business Process Management

•Consumer Technologies

•Customer Relationship Management

•Data Management & Integration

•Emerging Trends & Technologies

•Enterprise Architecture

•ERP & Supply Chain Management

•High-Performance Workplace

•IT Asset Management

•IT Operations

•Application Development & Integration

•Business Intelligence

•Business Process Management

•Consumer Technologies

•Customer Relationship Management

•Data Management & Integration

•Emerging Trends & Technologies

•Enterprise Architecture

•ERP & Supply Chain Management

•High-Performance Workplace

•IT Asset Management

•IT Operations

•IT Management

•Mobile & Wireless

•Networking & Communications Equipment

•Networking & Communications Services

•Open Source

•Outsourcing

•PCs, Laptops & Handheld Devices

•Security & Privacy

•Servers & Storage

•Web Services

•IT Management

•Mobile & Wireless

•Networking & Communications Equipment

•Networking & Communications Services

•Open Source

•Outsourcing

•PCs, Laptops & Handheld Devices

•Security & Privacy

•Servers & Storage

•Web Services



Announcing IS System Directory Data Base



CAG - Computer Applications Group

SUNY Health Bridge (Electronic Medical Records)

Revenue Cycle Applications Group

CAG - Computer Applications Group

SUNY Health Bridge (Electronic Medical Records)


Ernie WeberErnie Weber

1010



Clinical Applications & Imaging Group


Staff RecognitionStaff Recognition

• Michael J. Burns, Associate Administrator

• Dynesdal Wint, Associate Director• Richard Ajimati, Supervising Prog

Analyst• Tracy L. Coar, Sr. Administrative Asst.• Maryam McCallum, IT Training

Coordinator• Eon Watts, Lead Programmer• Aleksandr Roytberg, Supervising Prog

Analyst• Sean Bullen, Supervising Prog. Analyst

• Michael J. Burns, Associate Administrator

• Dynesdal Wint, Associate Director• Richard Ajimati, Supervising Prog

Analyst• Tracy L. Coar, Sr. Administrative Asst.• Maryam McCallum, IT Training

Coordinator• Eon Watts, Lead Programmer• Aleksandr Roytberg, Supervising Prog

Analyst• Sean Bullen, Supervising Prog. Analyst

1111





Key Accomplishments for 2008Key Accomplishments for 2008Key Accomplishments for 2008Key Accomplishments for 2008

• Viasys Epilepsy Monitoring System Upgrade

• CoPathplus – Implementation of Dragon Naturally Speaking Voice Recognition

• Viasys Epilepsy Monitoring System Upgrade

• CoPathplus – Implementation of Dragon Naturally Speaking Voice Recognition

1212



Clinical Applications & Clinical Applications & Imaging GroupImaging Group


• Philips OB TraceVue Fetal Monitoring System – Revision upgrade to Rev E.0.0.1

• T-SystemEV- total of four system upgrades and two revision upgrades

• 3M Healthcare System –Installation of the 3M ClinTrac and Abstracting System

• Philips OB TraceVue Fetal Monitoring System – Revision upgrade to Rev E.0.0.1

• T-SystemEV- total of four system upgrades and two revision upgrades

• 3M Healthcare System –Installation of the 3M ClinTrac and Abstracting System

1313





• Tumor Registry System Upgrade

• Nurse Scheduling / System Upgrade

• Cactus Physician Credentialing System

• All Radiology PACS images are available on the web.

• Tumor Registry System Upgrade

• Nurse Scheduling / System Upgrade

• Cactus Physician Credentialing System

• All Radiology PACS images are available on the web.

1414





Document Imaging ManagementSystem (DIMS)• Backfile Conversion – total of 5.8

million pages scanned

• 11.5 million images in our enterprise-wide system

Document Imaging ManagementSystem (DIMS)• Backfile Conversion – total of 5.8

million pages scanned

• 11.5 million images in our enterprise-wide system

1515





ORSOS-Operating Room System

• Implementation of Renal Division (Inventory, Scheduling and Charging)

• Post case turn-around time has improved productivity and operations

ORSOS-Operating Room System

• Implementation of Renal Division (Inventory, Scheduling and Charging)

• Post case turn-around time has improved productivity and operations

1616






GE Centricity Picture Archiving and Information System

• Established workflow for Echo and Cath Lab

• Established work list management for Cath Lab

• Installed Cardiology Information System 1000 reading workstations

GE Centricity Picture Archiving and Information System

• Established workflow for Echo and Cath Lab

• Established work list management for Cath Lab

• Installed Cardiology Information System 1000 reading workstations

1717





Clinical Application System Training

• Cerner LIS Order Entry / Inquiry

• Eagle Appointment Scheduling/ Patient Inquiry

• PC Literacy

• SUNY HealthBridge

• Nursing Desktop Icon Training

Clinical Application System Training

• Cerner LIS Order Entry / Inquiry

• Eagle Appointment Scheduling/ Patient Inquiry

• PC Literacy

• SUNY HealthBridge

• Nursing Desktop Icon Training1818





• GE Centricity – Cardiology Phase 1 “go-live” = 1st qtr 2009

• Morrisey System for Case Management, Denials, Social Work, Infection Control, Performance Improvement

• Implementation of the Impac Radiation Oncology Management System

• GE Centricity – Cardiology Phase 1 “go-live” = 1st qtr 2009

• Morrisey System for Case Management, Denials, Social Work, Infection Control, Performance Improvement

• Implementation of the Impac Radiation Oncology Management System

Looking Ahead 2009/2010Looking Ahead 2009/2010Looking Ahead 2009/2010Looking Ahead 2009/2010

1919




• Implementation of Powerscribe Radiology Voice Dictation System

• Expansion of the Document Imaging System campus-wide

• Implementation of Powerscribe Radiology Voice Dictation System

• Expansion of the Document Imaging System campus-wide


2020



SUNY HealthBridgeSUNY HealthBridge


• Michelle Daniels-Devore• Brenda Jenkins• Marva Lawrence• Jeffrey Lee• Henry Tseng• Benjie Tudtud• Alex Peskowski

• Michelle Daniels-Devore• Brenda Jenkins• Marva Lawrence• Jeffrey Lee• Henry Tseng• Benjie Tudtud• Alex Peskowski




Patient Lists and Results Retrieval

• Nursing units: 61, 62, 63, Dialysis. Adult Chemo.

• Nursing units: 81, 82, 83, 71,72, 73,74, Epilepsy, 52.

• Nursing units: 41,42, 43, RR, 31, 32, 33,34,22, 24.

Patient Lists and Results Retrieval

• Nursing units: 61, 62, 63, Dialysis. Adult Chemo.

• Nursing units: 81, 82, 83, 71,72, 73,74, Epilepsy, 52.

• Nursing units: 41,42, 43, RR, 31, 32, 33,34,22, 24.





• Physician and Nurses notes

• Immunization Record

• Wellness schedule

• Medication Profile

• Physician and Nurses notes

• Immunization Record

• Wellness schedule

• Medication Profile

Second ActivationSecond ActivationActivation of Clinical Documentation in Suite B Activation of Clinical Documentation in Suite B (Family Practice)(Family Practice)




• 5.0 System Upgrade.

• Pharmacy Activation

• Additional Clinic Activations with new functionality including Rx Writer, Pt Tracking, and Scheduling.

• Computerized Physician Order Entry (CPOE) Activation.

• 5.0 System Upgrade.

• Pharmacy Activation

• Additional Clinic Activations with new functionality including Rx Writer, Pt Tracking, and Scheduling.

• Computerized Physician Order Entry (CPOE) Activation.




Revenue Cycle Applications GroupRevenue Cycle Applications Group


• Izzy Chait• Stuart Clenman• Dilip Nath• Garett King• Michael Macht• Parvin Tavakoli

• Izzy Chait• Stuart Clenman• Dilip Nath• Garett King• Michael Macht• Parvin Tavakoli

• Goldy Stern

• Riva Stockhammer

• Dipa Nath

• Joy Eisenstat

• Siva kana

2525




• Implemented new Physician NPI Set-up & UB04 Claim format, replaced UB92.

• POA – Present on Admission Set-up, new data collection requirements for billing and SPARCS.

• Medicaid’s New OP Ambulatory Procedure Group coding logic and reimbursement Set-up for Clinic encounters. New logic for OP reimbursement like the IP Diagnostic Related Groups.

• Successfully Installed and support for NDC’s ePremis product, which provides a Claim Manager and a Claim’s Clearing House.

• Bay Ridge Go-Live – Registration and Billing Set-up.

• We have Completed merging 40,000 patients, reducing our MPI by 20,000. This is a prerequisite to interfacing with multiple systems.

• We are live with Accu-Match in the Emergency Room and Admitting areas and will be live in the OPD area by March 2009.

• Eagle Support for Clintrac MR Coding System & for Lawson Implementation.

• Implemented new Physician NPI Set-up & UB04 Claim format, replaced UB92.

• POA – Present on Admission Set-up, new data collection requirements for billing and SPARCS.

• Medicaid’s New OP Ambulatory Procedure Group coding logic and reimbursement Set-up for Clinic encounters. New logic for OP reimbursement like the IP Diagnostic Related Groups.

• Successfully Installed and support for NDC’s ePremis product, which provides a Claim Manager and a Claim’s Clearing House.

• Bay Ridge Go-Live – Registration and Billing Set-up.

• We have Completed merging 40,000 patients, reducing our MPI by 20,000. This is a prerequisite to interfacing with multiple systems.

• We are live with Accu-Match in the Emergency Room and Admitting areas and will be live in the OPD area by March 2009.

• Eagle Support for Clintrac MR Coding System & for Lawson Implementation.

2626





• Further rollout of APG in 2009

• Implement remainder of the Accu Match in 2009

• Implement Document Imaging Report Distribution tools to incorporate the existing FISRAS reports distribution system.

• Train and Encourage users to use the document imaging system product to use for data analysis and business planning.

• Implement Business Objects Data Integrator Solutions.

• Migrate legacy data from dbase to Microsoft SQL environment.

• Streamline information submission to various agencies including SPARCS, UHC, DOH and NYCLIX.

• Further rollout of APG in 2009

• Implement remainder of the Accu Match in 2009

• Implement Document Imaging Report Distribution tools to incorporate the existing FISRAS reports distribution system.

• Train and Encourage users to use the document imaging system product to use for data analysis and business planning.

• Implement Business Objects Data Integrator Solutions.

• Migrate legacy data from dbase to Microsoft SQL environment.

• Streamline information submission to various agencies including SPARCS, UHC, DOH and NYCLIX.


2727



Customer Support GroupCustomer Support Group

Dilip NathDilip Nath

2828




Staff Recognition Staff Recognition

• Arkadiy Dvorkin• Steve Fouchong• Joshua Kellerman• Joseph Menuau• Siva Kana• Gio Augustin

• Arkadiy Dvorkin• Steve Fouchong• Joshua Kellerman• Joseph Menuau• Siva Kana• Gio Augustin

• Nigel Robertson (New Member)

• Dawn Qiu (New Member)• Jogy Mathew (New Member)• Vicente Farias (New

Member)• Larin Battles (Temp)• Maurice Augustin (Temp)

2929



Customer Support Group

• Deployed over 500 New Devices.

• Provided resolutions to over 12,000 reported incidents.

• Consolidated support technicians, Desktop & 1st level applications support functions to a single point of contact.

• Completed support center maturity assessments by HDI. (Help Desk Institute)

• Provided professional training to most of the staffs on Windows Vista, Mac, Citrix, Customer Service Skills, and Certified several of the staff by Help Desk Institute.

• Deployed over 500 New Devices.

• Provided resolutions to over 12,000 reported incidents.

• Consolidated support technicians, Desktop & 1st level applications support functions to a single point of contact.

• Completed support center maturity assessments by HDI. (Help Desk Institute)

• Provided professional training to most of the staffs on Windows Vista, Mac, Citrix, Customer Service Skills, and Certified several of the staff by Help Desk Institute. 3030





0

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

Work Order Trend

Volume 1961 2543 2560 2586 2574 3132 3191 3476 3327 3610 3898 4249 4674

4th qrt. 2006

1st qrt. 2007

2nd qrt. 2007

3rd qrt. 2007

4th qrt. 2007

1st qrt. 2008

2nd qrt. 2008

3rd qrt. 2008

4th qrt. 2008

1st qrt. 2009

2nd qrt. 2009

3rd qrt. 2009

4th qrt. 2009

Projected Volume

CY07 MonthlyAvg. 859 Request

CY08 Monthly Avg. 1100 Request

Projected Monthly CY09 Avg. 1350

Request

CY06 MonthlyAvg. 650Request

Impact: Average monthly request have grown from 650 to 1100



Customer Service Group

• Extend business hours from 8am to 8pm & by 2010 extend to 24/7/365 days.

• Upgrade Track It 7.0 (incident management system) to 8.5 & implement best practice.

• Introduce online customer feedback and launch self service.

• Full implementation of ASCD (automated skills based call distribution) system.

• Introduce ITIL methodology and KPI (Key performance indicators).

• Increase remote support, and first call resolutions including mobile users.

• Extend business hours from 8am to 8pm & by 2010 extend to 24/7/365 days.

• Upgrade Track It 7.0 (incident management system) to 8.5 & implement best practice.

• Introduce online customer feedback and launch self service.

• Full implementation of ASCD (automated skills based call distribution) system.

• Introduce ITIL methodology and KPI (Key performance indicators).

• Increase remote support, and first call resolutions including mobile users.


3232



Business Applications GroupBusiness Applications Group

Enrick Ramlakhan

Enrick Ramlakhan

3333



Business Applications Group


3434

• Janet KarageozianJanet Karageozian

• Ivan VasquetellesIvan Vasquetelles

• Elizabeth SchwartzElizabeth Schwartz

• Herve BlemurHerve Blemur

• Vicki MarsanVicki Marsan




• DMC Lawson Supply Chain Team – Implemented the following applications for DMC RX:• Mobile Supply Chain Implementation • GHX / EDI (Electronic Data Interchange)• Requisition Self Service Implementation (RSS)• Electronic Recognition to Purchase Order Process

• DMC Lawson H R Team • Transitioned over to SUNY HR from PDS (Personal

Data System) • Daily XML imports of SUNY HR transactions for load

to Lawson• DMC Lawson Finance and G/L Team

• Lawson G/L Go-Live on January 1, 2009 • DMC Information Services

• Building custom interfaces and solutions to fit Lawson for DMC

• Maintaining the multiple technologies and platforms required for Lawson

• DMC Lawson Supply Chain Team – Implemented the following applications for DMC RX:• Mobile Supply Chain Implementation • GHX / EDI (Electronic Data Interchange)• Requisition Self Service Implementation (RSS)• Electronic Recognition to Purchase Order Process

• DMC Lawson H R Team • Transitioned over to SUNY HR from PDS (Personal

Data System) • Daily XML imports of SUNY HR transactions for load

to Lawson• DMC Lawson Finance and G/L Team

• Lawson G/L Go-Live on January 1, 2009 • DMC Information Services

• Building custom interfaces and solutions to fit Lawson for DMC

• Maintaining the multiple technologies and platforms required for Lawson

3535





• Lawson Supply Chain Rollout July 1, 2009• Interface SUNY DMC Purchase Orders

with SUNY Admin• Implement Lawson Supply Chain

Management for Central Stores• Begin Requisition Self Service rollout for

select departments• Lawson Business Intelligence Roll Out 3rd Q

2009• Dashboard Reports• Smart Notifications• Process Flow

• Lawson Budget and Planning Roll Out 4th Q 2009

• Lawson Supply Chain Rollout July 1, 2009• Interface SUNY DMC Purchase Orders

with SUNY Admin• Implement Lawson Supply Chain

Management for Central Stores• Begin Requisition Self Service rollout for

select departments• Lawson Business Intelligence Roll Out 3rd Q

2009• Dashboard Reports• Smart Notifications• Process Flow

• Lawson Budget and Planning Roll Out 4th Q 2009


3636



Library Systems and Scientific ComputingLibrary Systems and Scientific Computing

Matthew Avitable

Matthew Avitable

3737



Scientific ComputingScientific Computing


• Dr. Jay Weedon

• Mr. Fred Houston

• Ms. Patricka Brown

• Dr. Jay Weedon

• Mr. Fred Houston

• Ms. Patricka Brown



Library SystemsLibrary Systems

• What happened this year • Cell phone coverage in the lower

level of the library• Transition to Macintosh desktop

systems for Library staff• Virtual system for Microsoft

applications• Parallels • VMFusion

• Library admin servers now running MAC OS X

• What happened this year • Cell phone coverage in the lower

level of the library• Transition to Macintosh desktop

systems for Library staff• Virtual system for Microsoft

applications• Parallels • VMFusion

• Library admin servers now running MAC OS X




Scientific Computing & Library Scientific Computing & Library SystemsSystems

• Completion of Server Room (EB16)

• eCommerce contract finalized and implemented

• Implementation of XenApps (Citrix Virtualization)

• High hopes for a High Performance Computing System

• Completion of Server Room (EB16)

• eCommerce contract finalized and implemented

• Implementation of XenApps (Citrix Virtualization)

• High hopes for a High Performance Computing System




Academic ComputingAcademic Computing

Greg Conyers

Greg Conyers

4141





• Educational Computing• Jim Neill• Brett Laurance• Lucien Frederic

• Web and Systems• Damian Alleyne• Kenz Adai

• Banner• Sophie

Christoforou• Banner team

leaders

• Educational Computing• Jim Neill• Brett Laurance• Lucien Frederic

• Web and Systems• Damian Alleyne• Kenz Adai

• Banner• Sophie

Christoforou• Banner team

leaders

• Student Information Systems• Dina Britan• Jimmy Chin• Vira Fedoriv• Kevin Chia• Glenn Thomas

• Administrative• Omesha Paschal

• Student Information Systems• Dina Britan• Jimmy Chin• Vira Fedoriv• Kevin Chia• Glenn Thomas

• Administrative• Omesha Paschal




Banner• Self serve Admissions Phase 1• Commencement data collection• Health Insurance waiver• Enhancement of Discover reporting• Clinical Rotation scheduling• Admissions interview scheduling• Finalized data migration

Banner• Self serve Admissions Phase 1• Commencement data collection• Health Insurance waiver• Enhancement of Discover reporting• Clinical Rotation scheduling• Admissions interview scheduling• Finalized data migration





Academic Computing• Graduate Medical Education (GME) Software

selection• Document imaging of Academic

Administration records• Continued Development of Sharepoint Pilot

for IS• Assume responsibility for development and

management of Academic VMware

Academic Computing• Graduate Medical Education (GME) Software

selection• Document imaging of Academic

Administration records• Continued Development of Sharepoint Pilot

for IS• Assume responsibility for development and

management of Academic VMware





Educational Computing (Jim Neill)• Installation of 108 Computers• Upgrade of Angel Courseware and

Modifications• Clicker introduced into curriculum• Projector installations• Acquisition of Smart-boards• Gross Anatomy Lab : Video Cameras

/Computer and AV displays• Turnitin anti-plagiarism software• Remote administration of public

computers

Educational Computing (Jim Neill)• Installation of 108 Computers• Upgrade of Angel Courseware and

Modifications• Clicker introduced into curriculum• Projector installations• Acquisition of Smart-boards• Gross Anatomy Lab : Video Cameras

/Computer and AV displays• Turnitin anti-plagiarism software• Remote administration of public

computers





• Educational Computing (Jim Neill)• Installation of teaching software suite for

faculty• Acrobat• Photoshop elements• SPSS

• Assessment of Academic technology needs throughout the 5 colleges

• Development of online tutorials for faculty and students

• Upgrade of Adobe Connect Web meeting software (Breeze)

• National Board of Medical Examiners (NBME) on-line exams for College of Medicine (COM) clerkships

• Educational Computing (Jim Neill)• Installation of teaching software suite for

faculty• Acrobat• Photoshop elements• SPSS

• Assessment of Academic technology needs throughout the 5 colleges

• Development of online tutorials for faculty and students

• Upgrade of Adobe Connect Web meeting software (Breeze)

• National Board of Medical Examiners (NBME) on-line exams for College of Medicine (COM) clerkships





• DR Planning

• Technology integration into COM curriculum• MS 1 students will be required to purchase laptops

for use with

• Virtual Microscopy

• Computerized exams

• Installation of smart boards in carrels• Clinical data Collection for Students using

GME Software

• DR Planning

• Technology integration into COM curriculum• MS 1 students will be required to purchase laptops

for use with

• Virtual Microscopy

• Computerized exams

• Installation of smart boards in carrels• Clinical data Collection for Students using

GME Software





• Lecture Capture/Podcasting• Production rollout of Sharepoint• Banner

• Credit Card Payment add-on to Banner • Admissions Phase 2• Complete online application• Banner 8 upgrade planning• Integrated self service• Angel courseware integration

• Deployment of room scheduling software for departmental use

• Lecture Capture/Podcasting• Production rollout of Sharepoint• Banner

• Credit Card Payment add-on to Banner • Admissions Phase 2• Complete online application• Banner 8 upgrade planning• Integrated self service• Angel courseware integration

• Deployment of room scheduling software for departmental use




Biomedical CommunicationsBiomedical Communications

Manny Bekier

Manny Bekier

4949





• Web Development – John Zubrovich, Aaron Cormier, Don Stankalis

• Digital Signage – Frank Fasano

• Graphic Design/Print Production - Bruce Kuo, Richard Kipper, Frank Fasano

• Video Production & Videoconferencing – Louis Ebarb, Ustinov Luke

• Photography Unit – Ernest Cuni, Marcos Lainez

• Administrative Assistant- Lila Jones

• Web Development – John Zubrovich, Aaron Cormier, Don Stankalis

• Digital Signage – Frank Fasano

• Graphic Design/Print Production - Bruce Kuo, Richard Kipper, Frank Fasano

• Video Production & Videoconferencing – Louis Ebarb, Ustinov Luke

• Photography Unit – Ernest Cuni, Marcos Lainez

• Administrative Assistant- Lila Jones

5050



• Web Development• Launch of New Campus Wide Website 2/14/2008• Content Management Installation and Training (45 Depts.)• 32 New Websites & 21 Websites in Development

• Campus Publications (Research, Hospital, Academic)( ie. Health Reports, Profiles in Innovation Research Downstate)

• Video Conferencing• Participate in regional an international video conferences• Weekly Grand Rounds (Maimonides, Lutheran and LICH)

• Video Production goes High Definition • 81 Health Center Productions (for NYC, Queens, B’klyn Cable TV)

• Digital Signage System• Poster Sessions (185 Research Poster Sessions)• Sesquicentennial Biomed Sub-Committee

• Website ( Historical Time Line), Video Production, Banners, Promos

• Web Development• Launch of New Campus Wide Website 2/14/2008• Content Management Installation and Training (45 Depts.)• 32 New Websites & 21 Websites in Development

• Campus Publications (Research, Hospital, Academic)( ie. Health Reports, Profiles in Innovation Research Downstate)

• Video Conferencing• Participate in regional an international video conferences• Weekly Grand Rounds (Maimonides, Lutheran and LICH)

• Video Production goes High Definition • 81 Health Center Productions (for NYC, Queens, B’klyn Cable TV)

• Digital Signage System• Poster Sessions (185 Research Poster Sessions)• Sesquicentennial Biomed Sub-Committee

• Website ( Historical Time Line), Video Production, Banners, Promos

5151





• Technology Awareness to our Faculty and to our Affiliates

• Digital Asset Management• Digital Signage (Phase 3)

• Web Development• Automated Poster Session

Production• Department Marketing Plan

• Technology Awareness to our Faculty and to our Affiliates

• Digital Asset Management• Digital Signage (Phase 3)

• Web Development• Automated Poster Session

Production• Department Marketing Plan

Looking Ahead 2009/2010Looking Ahead 2009/2010

5252




Information Security Group (ISG)Information Security Group (ISG)

Brian Dennis Gaon

Brian Dennis Gaon

5353



Information Security Group Information Security Group (ISG)(ISG)


• David Fox – Lead Security EngineerEnhanced Help Desk remote desktop user support

solution.

• Robert Williams – Network EngineervmWare management and tactical support.

• Paul Liang – Network Engineer (new member)

• David Fox – Lead Security EngineerEnhanced Help Desk remote desktop user support

solution.

• Robert Williams – Network EngineervmWare management and tactical support.

• Paul Liang – Network Engineer (new member) 5454



Information Security Group Information Security Group (ISG)(ISG)

• vmWare enterprise infrastructureo (server consolidation /

virtualization)

• SMSo (asset management of servers)

• E.A.R.S.o (Emergency Alert & Response

System)

• vmWare enterprise infrastructureo (server consolidation /

virtualization)

• SMSo (asset management of servers)

• E.A.R.S.o (Emergency Alert & Response

System)5555




Information Security Group (ISG)Information Security Group (ISG)

• Downstate OneCARD initiativeo Identity Management (roles-based access controls)

o Reduced Sign-On to enterprise applications

o Session Resumption Management (nursing workstations)

o eCommerce intergration (copiers, vending, cafeteria, laundry)

• Downstate OneCARD initiativeo Identity Management (roles-based access controls)

o Reduced Sign-On to enterprise applications

o Session Resumption Management (nursing workstations)

o eCommerce intergration (copiers, vending, cafeteria, laundry)


5656



TelecommunicationsTelecommunications

Melanie Scott

Melanie Scott

5757



Telecommunications

• Partial Implementation of Web Xchange on-call scheduling

• Partial Implementation of Web Xchange on-call scheduling

5858




• Complete Web Exchange• Complete Comview Billing• Complete Station Review• PBX upgrade• Institute Cellular policy• Enhance Cellular access in

authorized areas throughout the institution

• Complete Web Exchange• Complete Comview Billing• Complete Station Review• PBX upgrade• Institute Cellular policy• Enhance Cellular access in

authorized areas throughout the institution


Telecommunications

5959



Telecommunications

• Total number of lines managed by telecomm:Total number of lines managed by telecomm:

2006/2007 -- 62722006/2007 -- 6272 2007/2008 -- 65102007/2008 -- 65102008/20092008/2009 -- 7574 -- 7574

• Page Calls per Console per month:Page Calls per Console per month:

2006/2007 -- 9562006/2007 -- 9562007/2008 -- 15262007/2008 -- 1526

2008/20092008/2009 -- 1563 -- 1563• Calls per Console per month:Calls per Console per month:

2006/2007 -- 9742006/2007 -- 9742007/2008 -- 13402007/2008 -- 13402008/20092008/2009 -- 1657 -- 1657



Network Technology GroupNetwork Technology Group

Joel SternJoel Stern

6161




Staff Staff RecognitionRecognitionStaff Staff RecognitionRecognition




6363

• Implementation of SONET Ring (fiber optic communications)

• 100% Increase in Internet Capacity Back-Up & Load Balancing

• Wireless Hospital Network

• Upgrade of Core HSEB/Academic Network

• Complete Upgrade of Hospital Network

• New Switches

• Upgraded Expanded closets

• Increased Fiber Capacity

• Implementation of SONET Ring (fiber optic communications)

• 100% Increase in Internet Capacity Back-Up & Load Balancing

• Wireless Hospital Network

• Upgrade of Core HSEB/Academic Network

• Complete Upgrade of Hospital Network

• New Switches

• Upgraded Expanded closets

• Increased Fiber Capacity




• Downstate at Bay Ridge Network

• 100% Increase in Internet Bandwidth + Diversification

• Virus Protection Upgrade

• Internet Bandwidth Shaping

• Implementation of Network Redirection

• Downstate at Bay Ridge Network

• 100% Increase in Internet Bandwidth + Diversification

• Virus Protection Upgrade

• Internet Bandwidth Shaping

• Implementation of Network Redirection



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Interface/Interoperability-Applications

Interface/Interoperability-Applications

Tony PagnoniTony Pagnoni

6565



Interface/Interoperability

Staff Recognition

• Kam Lee• Yuri Rojankovski• Tim Cheung

• Kam Lee• Yuri Rojankovski• Tim Cheung

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InterfacesNYCLIX 3M ChartlinkPatientKeeperCentricityDentrixEclipsys Pharmacy interfaces to Robot and Pyxis using eLink

InteroperabilitySupport Eagle Merge Messages across multiple systems

Extract Allergies from SCM and send as HL7 to pharmacy systems

Monitoring Programs writtenEmail notification when messages are rejected by Eclipsys

Email notification when any HL7 feed is problematic

InterfacesNYCLIX 3M ChartlinkPatientKeeperCentricityDentrixEclipsys Pharmacy interfaces to Robot and Pyxis using eLink

InteroperabilitySupport Eagle Merge Messages across multiple systems

Extract Allergies from SCM and send as HL7 to pharmacy systems

Monitoring Programs writtenEmail notification when messages are rejected by Eclipsys

Email notification when any HL7 feed is problematic

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InteroperabilitySingle Registration for all systems Upgrade Eagle HL7 outbound ADT interface to version 2.3Implement Eagle HL7 ADT inbound interface

EclipsysInboundED Documents, Cardiology Results, STAR OP EMR Documents PACS images such as cardiology images, radiology images OrderingPharmacy orderingRadiology bi-directional order interfacesLab bi-directional interfaces Outbound Real-time HL7 Allergy interfaces to pharmacy systems

NYCLIXED T-system Documents, Cardiology Results

Eagle ChargesPharmacy, Cardiology, Dentrix, MUSE

InteroperabilitySingle Registration for all systems Upgrade Eagle HL7 outbound ADT interface to version 2.3Implement Eagle HL7 ADT inbound interface

EclipsysInboundED Documents, Cardiology Results, STAR OP EMR Documents PACS images such as cardiology images, radiology images OrderingPharmacy orderingRadiology bi-directional order interfacesLab bi-directional interfaces Outbound Real-time HL7 Allergy interfaces to pharmacy systems

NYCLIXED T-system Documents, Cardiology Results

Eagle ChargesPharmacy, Cardiology, Dentrix, MUSE


6868



ApplicationsApplications


• Chuck Davis• Metin Takil• Malik Sharif• Shen Meen Liu• Steven Smoland• Steve Liang

• Chuck Davis• Metin Takil• Malik Sharif• Shen Meen Liu• Steven Smoland• Steve Liang

6969



Applications

• Expansion Budget Application• XML SUNY HR Feedbacks• SUNY data transformations Lawson• Lawson PDS Reporting• I.S. Systems database• Enhanced Policy & Procedures web

site

• Expansion Budget Application• XML SUNY HR Feedbacks• SUNY data transformations Lawson• Lawson PDS Reporting• I.S. Systems database• Enhanced Policy & Procedures web

site

7070




Applications

• O/R Reservation System• SUNY data transformations

Lawson• Lawson Budget Application• Web Services• Blood Bank XML database

• O/R Reservation System• SUNY data transformations

Lawson• Lawson Budget Application• Web Services• Blood Bank XML database


7171



Systems/OperationsSystems/Operations

Robert Losonsky

Robert Losonsky

7272



Systems/OperationsSystems/Operations Systems/OperationsSystems/Operations


• Database Administrator (Frank Luo) Oracle expertise

• Systems Administrator (Philip Sills) Mainframe, TSM expert

• Systems Administrator (Harold Irvin) proven problem solver

• Systems Administrator (Herman Chen) Citrix, AIX talents

• Systems Administrator (Igor Soshnik) Citrix, SQL enabler

• Operations provide 7x24 coverage

• Database Administrator (Frank Luo) Oracle expertise

• Systems Administrator (Philip Sills) Mainframe, TSM expert

• Systems Administrator (Harold Irvin) proven problem solver

• Systems Administrator (Herman Chen) Citrix, AIX talents

• Systems Administrator (Igor Soshnik) Citrix, SQL enabler

• Operations provide 7x24 coverage

7373




• Environmental Controls• Storage and Backup

Centralization• Automated Tape Library w.

Offsite

• Environmental Controls• Storage and Backup

Centralization• Automated Tape Library w.

Offsite

7474





• Storage technology: snaps, mirroring, replication, thin provisioning, CDP(Continuous Data Protection)

• Large Systems technology: Capacity backup

• Citrix desktop• Complete Provisioning

• Storage technology: snaps, mirroring, replication, thin provisioning, CDP(Continuous Data Protection)

• Large Systems technology: Capacity backup

• Citrix desktop• Complete Provisioning


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7 C’s for Information Services7 C’s for Information ServicesCompetencyCompetencyCommitmentCommitmentCommunicationCommunicationCollaborationCollaborationCooperationCooperationConsiderationConsiderationCustomer ServiceCustomer Service



Thank You All! Thank You All!

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