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CREATING VALUE, EMBEDDING SPEED AND SCALING DISRUPTIVE INNOVATION

DESIGN THINKING AGILITY INNOVATION HUBS ENTREPRENEURSHIP CORPORATE VENTURING ARTIFICIAL INTELLIGENCE

OVER 50 SPEAKERS:

T: +61 2 9229 1000 F: +61 2 9223 2622 E: [email protected] W: www.digital-disruption.com.auBOOK NOW!

Didier BonnetSenior Vice President& Global Practice LeaderDigital Transformation, Capgemini

Tim ThurmanChief Information O�cer, ASX

Anastasia CammarotoChief Information O�cer, BT Financial

Vijay SolankiChief Digital O�cer, Southern Cross Austereo

Ajay BhatiaChief Product and Information O�cer, Carsales.com.au

Mark GayChief Information O�cer, ME Bank

John McGuireChief Innovation O�cer, Aurecon

Paul ShetlerCEO, Digital Transformation O�ce

Nigel DaltonChief Information O�cer, REA Group

And many more…

PROGRAM FOCUS:

Researched & Developed by:

JOIN OVER 150 DIGITAL LEADERS AND DECISION MAKERS from across multiple sectors as they discuss how they are gearing up for the new norm

The Hon Victor Dominello MPNSW Minister for Innovation and Better Regulaltion

Aman NarainHead of Digital Banking, Standard Chartered (Singapore)

Scott HornDirector of Technology, Expedia

SUPER EARLY BIRD SPECIALBOOK AND PAY BY 4th March 2016

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î Main Conference Date: 22-23 March 2016î Venue: Australian Technology Park,

Sydney Australia

î Focus Day: 21 March 2016î Workshops: 24 March 2016

Media Partner:

Re-imagining value creation

Redesigning process andstructures to scale innovation

Leveraging technology to embed speed

Building capability to continue to disrupt

Leading transformation and change management

Digital Recruiter of Choice: Associate Partner:Consultancy Event Partner: Event Partners: Co�ee Cart Sponsor: Solution Provider:

WELCOME TODIGITAL DISRUPTION X 2016


Dear Digital Leader,

Digital Disruption X in 2015 marked a shift in the collective conciousness of businesses. No longer was disruption a mythical buzz word concocted to stir up fear, but a new norm in a world governed by technology.

One year on, Digital Disruption X has witnessed a paradigm shift in the definition of disruption. Digital Disruption isn’t a single event, it has come to define a new state of business. Digital Disruption is the new norm.

As part of Digital Transformation Week, we bring you Digital Disruption X 2016, which will focus on re-regineering your business to keep up with the velocity of change whilst continuing to create value. The event will address these themes through 5 lenses:

Re-imagining value creationIt’s essential that businesses remind themselves of their basic purpose – creating for their your customers. As you begin to look for opportunities to embed speed, improve product and eliminate weak links, you need to go back to basics and truly understand what you are selling.

Redesigning process and delivery to scale innovationAgile, Lean Start-up and Human Centred Design are some of the methologies that offer businesses the benefit to trial and test products, thus improving them and mitigitating risk. The program will feature insights from business leaders and their lessons learned.

Leveraging technology to embed speedTechnology is key to embedding speed and disruption. Artifical intelligence, machine learning, advanced data analytics are potential game changers but how can business effectively embed them to drive disruptive innovation. These are some questions that will be addressed.

Building capability to continue to disruptIdentifying the right skills, attracting the right people and up skilling staff to become change agents. Exploring collaboration and partnership to drive disruption.

Leading transformation and change managementDriving a paradigm shift, managing a mind-set change and empowering your business for transformation.

I hope that you find the program relevant and practical in preparing your business for the new norm.

I look forward to meeting you in Sydney in March.

Best regards,

Genelee MazarelloProgram DirectorDigital Disruption X 2016

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Digital Talent & Capability Workshops21 March

Human Centred Design

Focus Day21 March

Digital Disruption X

22-23 March

Digital Disruption X Workshops24 March

Digital Talent & Capability

22-23 March

DIGITAL TRANSFORMATION WEEK

AUSTRALIA'S LEADING DIGITAL

INNOVATION EVENT

What’s new for 2016ü More speakers and greater insights: With 50+ speakers, this years

speaker faculty is over 35% larger than 2015ü Higher level speakers: Over 80% C-Level and Executive Leaders featured

on speaker panelü International Insights from Lonely Planet and Standard Charteredü Diverse program representing Public Sector, Financial Services, Retail, Media,

Healthcare, Academia and Higher Education, Real Estate, Start-up and Fintechü Futurist perspective from Australian digital strategy leader Steve Sammartinoü Plus 4 Workshops ü Human Centred Design Focus Day

50+ speaker faculty representing the business leaders and architects of digital transformation

3 international case studies

Exclusive C-level speaker panel

Cross industry perspectives with insights from Financial services, Public sector, Media and Entertainment, Retail, Healthcare, Higher Education, Retail and much more

Capturing the evolving economic ecosystems with insights from the emerging fintech sector and pioneering start-ups

Co-located with Digital Talent & Capability SummitDrawing from the experience and expertise of 20+ speakers on the most effective learning and development and talent acquisition techniques. The Summit will enable businesses to learn how to generate and implement an efficient L&D strategy to align with their digital goals

A focused agenda focusing on different stages of digital transformation, addressing 5 major themes:• Re-imagining value creation• Redesigning process and delivery to scale

innovation• Leveraging technology to embed speed• Building capability to continue to disrupt• Leading transformation and change

management

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2016 EVENT AT A GLANCE

SNAPSHOT OF YOUR SPEAKING PANELDIGITAL DISRUPTION X 2016


Who Will You Meet

• Chief Information O�cer• Chief Digital O�cer• Chief Technology O�cer• Chief Innovation O�cer• Chief Product O�cer

• Head of Digital• Head of Innovation• Head of Digital Transformation

• Head of Customer Centred Design• Head of Product• Head of Strategy

“We have to recognise that the disruption that we see driven by technology, the volatility in change is our friend if we are agile and smart enough to take advantage of it.”- Malcolm Turnbull, Prime Minister

Digital Talent & Capability (co-located event)

î Main Conference Date: 22-23 March 2016 î Workshop Date: 21 March 2016

With a focus of achieving a secure digital structure to combat disruption, leading Australian organisations are aligning learning & development, talent acquisition, recruitment and organisational development with their overarching digital strategy.

Digital Talent & Capability, as part of Digital Transformation Week will enable businesses to learn how to generate and implement an e�cient L&Dstrategy to align with their digital goals.

To find out more, visit www.digital-talent-summit.com.au

MEET YOUR SPEAKERSDIGITAL DISRUPTION X 2016


Penny Webb-Smart Executive Director, Service Reform, NSW Department of Finance Services and Innovation

Aman NarainHead of Digital Banking, Standard Chartered (Singapore)

Daniel HoughtonCEO, Lonely Planet (USA)

Steve SammartinoFuturist

Anastasia CammarotoChief Information O�cer,BT Financial

Nick Abrahams Author, Digital Disruption in Australia: A guide for Entrepreneurs, Investors and Corporates

Didier BonnetSenior Vice President & Global Practice Leader Digital Transformation, Capgemini

Ajay BhatiaChief Product and Information O�cerCarsales.com.au

The Hon Victor Dominello MPNSW Minister for Innovation and Better Regulation

Professor Bob Williamson Author, Technology and Australia’s Future: New Technologies and their impact on Australia’s social, economic, cultural, democratic and security systems

Stuart StoyanFounder and CEO,MoneyPlace

Grantly MailesDeputy Secretary at Department of Business and Innovation, Victoria

Chris ChanLean and Agile Coach,Object Consulting

Luke RattiganChief Operating O�cer,Sportsbet.com.au

Paul Shetler CEO, Digital Transformation O�ce

Kate Carruthers Deputy Director, Data Governance and Business Intelligence, UNSW

Birgit LochAcademic Director (Digital Learning & Technologies)Faculty of Science, Engineering and Technology, Swinburne University of Technology

Dr Sam Bucolo, Professor Design Innovation,UTS

Nick WongHead of Digital, Bupa

Christian Wood General Manager – Journey Information & Digital Strategy & Engagement, RMS

Daniel FoggoCEO, Ratesetter

Adam FarrawayHead of Digital, Australian Super

Scott HornDirector of Technology, Expedia

John McGuireChief Innovation O�cer, Aurecon

Atul NarangFounder and CIO, Hashching

Stephen BoweHead of Digital, BNZ

Vijay SolankiChief Digital O�cer, Southern Cross Austereo

Tim ThurmanChief Information O�cer, ASX

Tim FungFounder and CEO, Airtasker

Lee HattonCEO, Ubank

Laura CampbellChief Information O�cer, Allianz Global Assistance

Mark GayChief Information O�cer,ME Bank

Brett BarberChief Digital O�cer, LGIAsuper

Michael IlczynskiManaging Director, SEEK Employment, SEEK

Andrew CrawfordChief Information and Technology O�cer, NSW Ambulance

Mark DrasutisHead of Innovation, News Corp

Dr Melissa CaseyHead of Psychology and Innovation, Monash Health

Nigel DaltonChief Information O�cer,REA Group

Jenny-Lee KoksalChief Marketing and Digital O�cer, Prime Financial Group

Grazyna ZejdlerNM Insurance and Disability Services, Department of Human Services

Ned MoorfieldFounder and Managing Director, GoCatch

Matthew PitmanCountry Manager, Adcorp Professional Services Australia

MEET YOUR SPEAKERSDIGITAL DISRUPTION X 2016


Rebekah TakaHead of Digital, RMIT

Matthew HavensHead of Strategy and Transformation, Woolworths Supermarkets

Mark VerblootHead of Solutions Engineering Aruba, a Hewlett Packard Enterprise company, South Pacific

Peter BraddCo-founder and CEO, The Beanstalk Factory

David HuaHead of Digital Operations,ABC International

Peter StrongCo-Chair,Digital Business Council

Kate WhitneyGlobal Digital Director,Pernod Ricard Winemakers

Micheal BromleyHead of Digital,IAG

Dr Alex ZelinskyChief Defence Scientist, Department of Defence

Michael CostelloDirector of Innovation, Strategy and Architecture, eHealth NSW

Stephen RutterManager, Business Practice, UTS Business School

Simon CantCo-founder and Managing Director, Reinventure Group

Alex ScandurraFounder and Managing Director, Stone & Chalk

Paul RickettsHead of Digital, Oracle Asia-Pacific

Sam HoltCEO, GP2U

Trent MankelowChief Product O�cer, Trade Me

Paul WyattChief Digital O�cer, Springfield Land Corporation

Sue CarterHead of Digital, Australian Associated Press

Jeremy WalkerHead of Human Centred Design, IAG

Trey ZaganteFounder & Managing Partner Venturetec

Craig AdamsVice President,Web Experience Product Management,Akamai

DESIGN THINKING FOCUS DAYMonday, 21 March 2016


09:00 Registration and Morning Coffee

10:00 Opening remarks from the Chair

10:10 Exploring Design Thinking to Drive Innovation and Change Design thinking is a human centric approach to innovation and is based on empathy

driven strategy. While conventional innovation models are averse to ambiguity that is inherent with change and innovation, design thinking embraces it and works around it. It result is better customer experiences, better products and more effective business model by uncovering latent needs and desires. This session will look into the opportunities offered by design based thinking and how businesses can adopt it to drive innovation and grow market share.

• Design thinking in the context of business strategy • Assessing the pros and cons • Adopting a human centric approach • Changing mindset and identifying a game plan • Evaluating the skills, capability and infrastructure to adopt design thinking

Dr Sam Bucolo, Professor Design Innovation, UTS

10:50 Leveraging Co-Design to Deliver Better Outcomes for Government and Citizens The Office of Finance, Services and Innovation is focusing on using co-design to deliver

better outcomes. The citizen is at the centre and understanding their needs. For this purpose they are working with different models to achieve this including life event centred approach, sharing models (airbnb) and others. This session will highlight the work undertaken with co-design and involving the citizen in improving services and mitigating risks of innovation.

• Engaging citizens in the co-design process • Why choose co-design? • Setting KPIs and measuring success

Penny Webb-Smart, Executive Director, Service Reform, NSW Department of Finance Services and Innovation

11.30 Speed Networking An effective structured interactive session designed to help you expand your network

through one-on-one focused conversations.

Bring plenty of business cards.

12.00 Lunch

13.00 The National Disability Insurance Scheme: Co-Designing with Differently Abled Users to Improve Services

The National Disability Insurance Scheme is leveraging different models to improve services for its differently abled users. They are currently focused on using co-design to deliver better services and are actively involving users in service development. They face a unique challenge where service developers and users perceive things very different. This session will highlight their journey so far and focus on the aspects of service development that co-design has improved.

• Engaging with the community and users in co-design • Evaluating the benefits and outcomes Vs waterfall development • Managing the change and upskilling for co-design

Grazyna Zejdler, NM Insurance and Disability Services, Department of Human Services

13.40 Setting up Your Business for Design Thinking to Optimise Product Development and Mitigate Risks of Innovation

This session will highlight the fundamental organizational change that embedding design thinking calls for. It involves empathisizing with the customer and adopting a non-linear model for product development. This session will highlight the changes that IAG has had to drive to embed design thinking, the challenges faced and how they’ve overcome this.

• Adopting a reiterative, non- linear model for product development • Identifying key areas to change and upgrade for design thinking • Addressing the concerns of skills and capabilities • Benchmarking and measuring progress

Jeremy Walker, Head of Human Centred Design, IAG

14.40 Design Thinking and Co-Design: Is it a Worthy Model for Disruption? This session will bring together the speakers from the day to share their concluding

thoughts on design thinking and co-design. It aims to provide their perspective on if the outcomes are worth the effort of transformation and how its fares against other disruptive models.

• Exploring the opportunities of design thinking for disruption in the future • Evaluating the biggest challenges faced with design thinking and how to overcome them • Is it worth the effort and discussing alternative models

15.20 End of Digital Disruption X Focus Day

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CONFERENCE DAY ONETuesday, 22 March 2016


07:30 Registration and Morning Coffee

08:15 Opening remarks from the Chair

08:25 Leading Digital: Turning Technology into Business Transformation Leading Digital makes the provocative argument that the next phase of digital

technology adoption will make everything that’s happened so far look like a prelude. Based on researching over 400 global corporations in a research programme with the MIT, Leading Digital presents the DNA of Digital Masters, those companies that have mastered digital transformation to gain strategic advantage.

• What strategy to adopt? • Where and how to invest in digital? • How to lead the transformation? • How to prepare for further disruptions?

Didier Bonnet Senior Vice President Leader Digital Transformation, Capgemini

08:55 Reinventing your Organisation for Disruption In this session, Nigel Dalton, one of the pioneers of agile in Australia discusses

reinventing the organisation for disruption. He will address removing barriers to speed and creating a culture of continuous improvement leveraging agile methologies.

• Getting started: where do you begin creating a plan for agile? • Benchmarking and setting up KPIs • Managing the change and creating a revolution

Nigel Dalton Chief Information Officer, REA Group

09:25 Digital Disruption 2.0: Embracing the New Norm– Keeping up with the Velocity of Change

As disruption becomes the new norm, speed is of the essence. This panel discussion will address what businesses are doing to embed speed and stay ahead of the curve.

• Discussing your approach to digital transformation, the journey so far and lesson learned • Embedding speed: Exploring business models, process redesign, increasing collaboration

and partnerships • Evaluating the best fit for your business • The challenges faced and removing barriers

Panellists: John McGuire Chief Innovation Officer, Aurecon

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Penny Webb-Smart Executive Director, Service Reform, NSW Department of Finance Services

and Innovation

Adam Farraway Head of Digital, AustralianSuper

10:05 Digital Disruption: Think Like a Start-Up and Remove Your Fear of Failure We are entering a new digital industry economy where every organisation will

become a technology company. The demand for faster innovation cycles, the ability to respond to non-traditional competitors and the realisation that Data is actually a form of capital will put even more pressure on CIOs and IT departments unwilling or unable to transform. This session will explore the shift from monolithic centralised IT towards IT becoming the organisational Digital factory. Unlike enterprises that are born digital, most don’t have the luxury of starting with a clean slate; they must build an architecture designed for the digital enterprise on a legacy foundation. This session will explore the concept of ‘thinking like a start-up’ where enterprises rethink their approach to business and technology and adopt the same principals that drive today’s emerging organisations.

Paul Ricketts Head of Digital, Oracle Asia-Pacific

10:35 Embrace the Digital Workplace The nature of work is changing. Collaborative environments, a mobile workforce, and the emergence of smarter office spaces are just the beginning. New

technologies such as – ultra-fast Wi-Fi, Internal location Awareness, the Internet of Things, and mobile Unified Communications will only further accelerate the transformation of the workplace.

Mark Verbloot Head of Solutions Engineering, Aruba, a Hewlett Packard Enterprise company, South Pacific

11:05 Speed Networking An effective structured interactive session designed to help you expand your network

through one-on-one focused conversations. Bring plenty of business cards.

11:35 Morning Tea



STREAM A: EMBEDDING SPEED

Stream Chair : TBA

12.05 Disrupting a Waterfall Workplace, Taking Down Walls and Driving Collaboration for Speed and Better Products The ASX is going through a 4 year, 50 million dollar digital transformation. It will focus on, improving collaboration, shifting to a more agile workplace and replacing old systems with a nimble back-end that can e�ectively support new digital initiatiives and product o�erings. This session will look at the journey so far, plans for the future, wins and lessons learned. • Drawing up the plan and getting buy-in and support • Using technology to embrace a new way of working and encouraging collaboration • Measuring and benchmarking progress

Tim Thurman, Chief Information O�cer, ASX

STREAM B: SCALING INNOVATION

Stream Chair : Trey Zagante, Founder & Managing Partner ,VentureTec

Scaling Innovation within A Growing BusinessExpedia is a disrupter in the travel and tourism space and has been growing rapidly since it first launched. The challenge is how do they continue to scale innovation and maintain a disruptive presence in a changing ecosystem.• Exploring NVPs to stay ahead of the curve• Leveraging data analytics and user testing to put ideas into action• Exploring new models of connectivity and innovation

Scott Horn, Director of Technology, Expedia

12:35 eInvoicing – the future of business The growing digital economy presents many new opportunities for business

to increase their operational e�ciencies. Invoicing, in particular, is set to be dramatically improved. eInvoicing represents a substantial disruption to the status quo that has the potential to deliver significant positive impacts for businesses in Australia. In this session, Peter will introduce the Australian eInvoicing standards and framework project, including:

• the journey so far • benefits and e�ciencies of eInvoicing • timeframes and proposed deliverables for the project

Peter Strong, Co-Chair, Digital Business Council

Capitalising on your Assets to Stay Relevant in Disruptive TimesRadio and the music industry is the poster child for disruption. First Napster, then iTunes and now Pandora and Spotify are threatening to claim even more market share. SCA Austereo is on a digital transformation that is focused on its strengths, a uniquely local voice and presence, to branch out and drive innovative new products and services. At the core of this is encouraging intrepreneurship, encouraging start-up methodology and accelerators to captilise on the massive opportunities presented by disruption.• Assessing your biggest assets and capitalising on them to drive self disruption• Planning alternative and innovative products and services• Exploring di�erent models of consumption• Leveraging data to improve products and services

Vijay Solanki, Chief Digital O�cer, SCA Austereo



STREAM A: EMBEDDING SPEED

14:25 Evaluating Business Models, Methodologies and Identifying the Best Fit for your Organisation

This session will bring together business leaders from 3 di�erent organisations as they evaluate their digital strategy, focus on speed and what models and straetgies they are using to embed speed into their businesses.

• Evaluating Agile and Lean Start-Up methodology: The Pros and Cons • Identifying key obstacles to speed and how to remove them • Building capability and setting up for the change • Challenges faced and strategies to overcome them

Moderator: Stephen Rutter, Manager, UTS Business Practice

Panellists: Nick Wong, Head of Digital, Bupa

Brett Barber, Chief Digital O�cer, LGIAsuper

13:35 Implementing Agile from the Board Down This session will address ME Banks’s journey towards embracing agile as part of its

digital transformation. It will focus on getting buy-in and managing the change. • Getting management support and buy-in • Driving agile adoption across the board from di�erent departments and di�erent levels • Changing mindsets and maintaining the shift

Mark Gay, Chief Information O�cer, ME Bank

14:05 Building Capabilities for Agile Innovation Agile delivery is very di�erent from the traditional way of doing things. This session will

look at how to buildthe capability of your workforce to work with agile. • Identifying gaps with the existing workforce • Strategies and training to up skill and build capability • Redeploying sta�

Anastasia Cammaroto, Chief Information O�cer, BT Financial

STREAM B: SCALING INNOVATION

Identifying the Right Lens for your TransformationMost businesses approach digital transformation from traditional perspective of change and business model evolution. This session argues that this approach is flawed and will lead to a failed or sub par transformation. E�ective transformation calls for a complete revaluation of business and operating models before beginning digitization.• Identifying why digital transformation is flawed?• Reassessing the operating and business models for digital transformation• Building agility and digitizing processes• Impact on cost/revenue ratio• Taking account of new and emerging technologies competitors and associated risks

Michael Bromley, Head of Digital, IAG

Corporate Venturing: Overview of Models, Strategies and Common MistakesThis session will look at how a venture fund can enable scalable innovation without compromising existing targets and assets. • What are the di�erent models of corporate venturing?• How do the di�erent models deliver di�ering objectives for the corporation?• Learnings to date: common pitfalls and mistakes for corporate venturing• The Reinventure model and partnership with Westpac

Simon Cant, Managing Director and Co-founder, Reinventure

Creating an Innovation Culture and Encouraging Collaboration in a Legacy Business to Improve Products and Stay RelevantBeing a legacy business in an industry that has been severely disrupted presents a whole new challenge. This session will look at how the business is moving away from two step change and embracing the new norm by creating a culture of innovation and collaboration. It will focus on eliminating siloes, sparking innovation, and building partnerships to monetise innovation across the business.• Breaking old habits and driving change and getting the buy-in and support from top-down• Navigating legacy systems and redesigning processes• Encouraging partnerships and collaboration

Mark Drasutis, Head of Innovation, NewsCorp

13:05 Networking Lunch

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16:35 Disruption of Tomorrow – Anticipating and Planning for Future Disruption Artificial intelligence, machine learning, nanotechnology; emerging technologies

driven by rising processing power and poised to lead the next wave of disruption. It is important to not only look at disruptive technologies of today but those of tomorrow as well. This futurist perspective will contextualize the world of tomorrow. Mobile has gripped the millennial, but what new technology will define the next generation, who will our customers be and how will this impact your business.

• Your customers of tomorrow • Exploring generation defining technology • How will the global economy change: Who will be the hard hitters and which

industries will decline

Steve Sammartino Futurist

17:05 Champagne Roundtable Discussions

Partnering with The Start-Up Sector

Stuart Stoyan Founder and CEO, MoneyPlace

Disrupting a Traditional Industry

Atul Narang Chief Information O�cer, HashChing

Navigating Restrictive Regulations

Daniel FoggoCEO, Ratesetter

Creating an Innovative Ecosystem

Alex ScandurraManaging Director, Stone and Chalk

17.45 Building People Capability and Driving Cultural Change for Digital Transformation

When it comes to digital disruption, technology is only an enabler, it is your people who will drive it and it them who will determine the success of your business in driving e�ective disruptive innovation. There is a gap in understanding the skills that are needed for e�ective digital innovation. Businesses are facing a shortage of the key skills and capabilities that will drive disruption. This session will focus on managing cultural change and overcoming resistance to doing things di�erently.

• Identifying key skills and capabilities needed to drive digital transformation • Redeploying and reskilling your current workforce • How to overcome the gaps by collaborating and partnering with fintech • Overcoming resistance and gaining buy-in

Aman Narain Global Head of Digital Banking, Standard Chartered

18.30 End of Conference Day 1 with Networking Drinks to commence


14:35 Afternoon Tea and Networking Break

15:05 How to Keep Up with Accelerating, Non-Linear Change: Identifying The Threats and Opportunities and Being one Step Ahead

This session will look into the forces of digital disruption. Most businesses and incumbents are familiar with change, however when it comes to the non-linear, accelerating change it’s a force that is misunderstood and for that reason even more disruptive. This session will investigate disruptive forces, the threats and opportunities. It will investigate how the government and public sector can tap into the potential of disruptive technologies like machine learning to stay ahead, as an enabler of productivity and improve operational e�ciencies. It will also address the challenges and risks involved with cyber security and legacy IT systems with a view of drawing up a roadmap for change.

• Understanding non-linear change and its impact on the economy and the governments role as an enabler of productivity

• Addressing disruptive technologies and the opportunities and threats they present: Machine learning, Data, Software as a service, Mobile

• Mitigating cyber security risks and fear of failure • Being an intrepreneur within the government, sparking innovation and sustaining

disruption to rive improved outcomes

Daniel Houghton CEO, Lonely Planet

15.55 Digital Leadership: Leading an Organisation through Disruption by Embracing the New Norm

On the one hand, digital disruption is an opportunity of a lifetime, but on the other hand it is littered with risks. As a business leader, the challenge is to determine if the right balance has been achieved. In the fast moving world of the digital economy, it is up to an organisation’s leader to pave the way towards creating an innovative environment through demonstrating their ability to walk the talk.

• The top 5 changes leaders need to make to embrace an innovative culture • Understanding the importance of agile leadership in the digital economy • Maximising an organisation’s human capital engagement to bring out their best

and brightest ideas • Collaboration between institutional learning and business • The understanding and incorporation of an “innovative ecosystem” in business

strategy

Ajay Bhatia Chief Product and Information O�cer, Carsales.com.au


Disruption of Tomorrow – Anticipating and Planning for Future Disruption Artificial intelligence, machine learning, nanotechnology; emerging technologies

driven by rising processing power and poised to lead the next wave of disruption. It is important to not only look at disruptive technologies of today but those of tomorrow as well. This futurist perspective will contextualize the world of tomorrow. Mobile has gripped the millennial, but what new technology will define the next generation, who will our customers be and how will this impact your business.• Your customers of tomorrow• Exploring generation defining technology• How will the global economy change: Who will be the hard hitters and which

industries will decline

Steve SammartinoFuturist

Disruption of Tomorrow – Anticipating and Planning for Future Disruption Disruption of Tomorrow – Anticipating and Planning for Future Disruption

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everyone from top down is responsible for digital within their specific function. But what functions are best suited to lead it from the get go?

• Uncovering the main purpose of digital transformation and what lens does it need to be viewed from: Desirability, Viability and Feasibility

• Marketing Vs Technology • Identifying key skills in an e�ective digital leader

Panelists: Laura Campbell Chief Information O�cer, Allianz Global Assistance

Sue Carter Head of Digital, Australian Associated Press

Rebekah Taka Head of Digital, RMIT

Jenny Lee-Koksal Chief Digital and Marketing O�cer, Prime Financial Group

10:20 Sponsor Session

10:50 Delivering Fast, Quality Web and Mobile Experiences If you are planning to unleash the benefits of digital transformation through your

web site or web application, its essential to invest in speed, security, and scale. This is especially true in Australia. Users expect businesses and governments to o�er instant page load times on any device, anywhere. Meanwhile, website, network and device complexities impact performance, with poor experiences often leading to abandonment and reduced engagement. Attend this session for a range of case studies and practical tips that come from Akamai carrying between 15-30% of global web tra�c.

• Optimising page speed: Meet user expectations for instant load times and scale to reach global audiences

• Accelerating mobile: Manage the complexities of device types, image sizes and location

• Reducing risk from downtime: Handle demand spikes and block malicious attacks that can impact your brand

Craig Adams Vice President, Web Experience Product Management, Akamai

11.20 Morning Tea and Networking

CONFERENCE DAY TWOWednesday, 23 March 2016


08:00 Registration and Morning Co�ee

08:30 Opening Remarks from the Chair

08:40 The Role of Digital in Driving Productivity and Growth in the New Economy The advent of digital disruption coincides with the decline of industries that have

traditionally dominated the Australian economy. Digital presents new opportunities for productivity and growth. It is essential that all businesses from across sectors seize these opportunities for a resilient economy. This session will explore new opportunities within digital and discuss how businesses can leverage this.

• Predicting new technologies and their impact on industry and consumer interaction • Exploring the emerging new ecosystem • Changing interaction and behaviours and their impact on existing structures and

processes • Evaluating the impact of digital on the Australian economic landscape – new and

declining industries

The Hon Victor Dominello NSW Minister for Innovation and Better Regulation

09:10 The Government’s Role as a Enabler and Driver of Economic Growth and Development in the Digital Age

The government’s primary function is driving economic growth and development. The onset of digital disruption has presented several challenges to government agencies and departments, threatening existing processes and status quo. However it also presents new, previously untapped opportunities for development and growth. This session will address the role of thegovernment in these changing times and the impact of digital disruption on policy.

• Reassessing the role of government in driving economic growth, development and productivity

• Addressing and mitigating the barriers of digital productivity • Impact of digital disruption on policy • Using data and analytics in policy • Leveraging government owned data to boost productivity across sectors and its

implications

Paul Shetler Chief Executive O�cer, Digital Transformation O�ce

09:40 Who Should Lead Digital Transformation? One of the biggest challenges facing businesses who are starting o� on their digital

transformation journey is, who should lead it? The ultimate goal is to ensure that

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STREAM A: RETHINKING VALUE CREATION

Stream chair: Matthew Havens, Head of Strategy and Transformation, Supermarkets

11:50 Building Remarkable Experiences: Going Back to Basics and Understanding the Core of What Your Customer Wants and Needs

In an ecosystem that is in a state of flux, driven by new and emerging technologies, for businesses to stay ahead it is important to go back to basics and understand what it truly means to create value for your customer. BNZ compares current product o�erings to the financial well being of its customers. With more people in debt than ever before, how are they changing their outlook of product creation.

• The limitations of digital banking today • Designing for customers and bringing value forward • Overview of BNZ’s New Internet Banking Platform • What’s the next big thing? ¡ More widgets? ¡ Robots?

¡ Changing customer behaviour?

Stephen Bowe, Head of Digital BNZ

12:20 Finding the right Narrative for Digital Transformation in Your Business As a digital leader your primary role is being a proponent of digital. When leading a major

organizational change it is critical to have the right narrative and tone not only to get buy-in and support and to also enable all parts and members of the business, to move money around and ensure that all initiatives are sustainable.

• The importance of a good story • Engaging other business leaders with the right story for your business • Lesson’s learnt and how to overcome them

David Hua, Head of Digital Operations, ABC International

12:50 Exploring human Centric Change Methodology to Optimise Success of Digital Transformation This session will look at digital transformation and change from a human centric perspective.

20% of transformations fail because they ignore the human factors. The Head of Psychology for Monash Health will evaluate enterprise process change from this unique perspective and assess how it can achieve better outcomes for a successful transformation.

• Adopting a suitable change methodology for your busiess and projected outcomes • Addressing the challenge of cognitive biases • Using data and analytics

Dr Melissa Casey, Head of Psychology and Innovation, Monash Health

STREAM B: TECHNOLOGY FOR DISRUPTION

Stream chair: TBA

E�ectively Using Data and Analytics to Create Game Changing Customer ExperiencesSportsBet is the largest pure play digital business in Australia with over 4 billion dollars in digital turnover each year. In this session the COO explores how they have leveraged data and analytics to create game changing customer experiences.• Building capability to execute the consolidation of the data• Applying analysis to obtain relevant insights• Addressing privacy concerns• The opportunities of consolidating and linking data from other departments

Luke Rattigan, Chief Operating O�cer, SportsBet

Building IT Maturity and Stabilising Back O�ce Functions for DisruptionNSW Ambulance is one of the busiest ambulance services in the world with a call being lodged every 26 seconds. It’s their imperative to make sure that systems are in place to responds quickly and e�ectively as it is important to ensure that citizens feel safe and secure. This session will address how the executive leadership team is working to delineate structures between operational stability and experimentation, look into the potential of wearables and ensure systems are secure to back up front o�ce disruptive initiatives.• Exploring the potential of the Internet of Things and wearables to improve outcomes and

reduce response time• Building maturity of IT systems• The use of agile and bimodal structures to improve operational stabilityAndrew Crawford, Chief Information O�cer, NSW AmbulanceMichael Costello, Director of Innovation, Strategy and Architecture, eHealth NSW



Employing technology to drive e�ciencies in the Human Capital marketOperating across 19 countries SEEK is the largest online employment marketplace. Across it’s sites it receives over 400million visits every month and has relationships with over 150 million jobseekers and over 700,000 hirers. Through technology SEEK delivers world-leading product solutions in the human capital market which has earned SEEK the position as the most innovative business in Australia as voted by Forbes. In this session Michael will talk about;Capturing data• Lessons through

transitioning users into a logged-in experience

Leveraging big data • How predictive analytics

enabled SEEK to create new products with existing assets

Understanding data assets• How SEEK is pioneering

search technology to understand user intent

Michael Ilczynski, Managing Director, SEEK Employment, SEEK


14:20 Navigating the Next Digital Generation Changing Mindsets for Disruption “There is solid research to show that many of the jobs people have today will not exist

in 5 or 10 years. We need to ensure that companies embrace innovation and that the government has the right policy settings to ensure we give our kids the right type of education.” This an excerpt from Digital Disruption in Australia: A guide for Entrepreneurs, Investors & Corporates. In this session the author will address the following:

• Overcoming the corridor of comfort • The next wave of disruption • Balancing Disruption with Cyber Security • Lesson from the Dotcom boom

Nick Abrahams, Digital Disruption in Australia: A guide for Entrepreneurs, Investors & Corporates


Technological Disruptions and Their PredictionThe impact of technological disruption is widely recognised, and disruptive technologies are often identified. Often discussed in breathless futurist tones, technological change and disruption is not new, and many patterns appear to recur. Drawing on the research carried out for the report Technology and Australia’s Future: New technologies and their impact on Australia’s security, cultural, democratic, social and economic systems I will examine the degree to what any technology is predictable, the nature of technological disruption, and what can (and can’t) be learned from the past. I will argue that making the most of new technologies will be aided by a better understanding of the general patterns of technological change.

Professor Bob Williamson, Author, Technology and Australia’s Future: New Technologies and their impact on Australia’s social, economic, cultural, democratic and security systems

13:20 Networking Lunch



14:50 Uberfication Telehealth Disruption of Big Pharma Monopolies

Sam Holt, CEO, GP2U

Disrupting Cities: Leveraging Networks and Data to Drive Productivity and Boost the EconomyGreater Springfield located right on Brisbane’s doorstep is Australia’s fastest emerging new city. It resides in one of the nation’s fastest urban growth regions and is the only fully master planned city to be built in Australia other than Canberra. With over 30,000 residents, many businesses and organisations with they Greater Springfield aims to become Darwin sized by 2030 with jobs for every resident. One of the first steps towards this is setting up a free wifi network across the city. The benefits are 2 fold, not only do members of this community get free internet access but it also creates an opportunity to capture data that can assist decision making and drive better business.• Exploring the opportunities in free wifi to capture data and drive more informed

decision making• Partnering and collaborating with retail businesses to improve productivity• Investigating opportunities in new technology• Addressing concerns of privacy and security

Paul Wyatt, Chief Digital O�cer, Springfield Land Corporation

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15:20 Scaling Innovation, Benchmarking Success and Setting ROI for Digital Transformation

It is critical to ensure that digital transformation is on track and reaping the benefits of maintaining market share and growing revenue streams while staying ahead of the curve. What is the best way to do this. And how is one meant to measure success, benchmark and look at ROI with a strategy that flexible and changing all the time.

• Benchmarking the success of digital transformation • Measuring ROI on digital transformation projects • Identifying challenges and how to overcome them

Moderator: Peter Bradd, Co-founder and CEO, The Beanstalk Factory

Panelists: Kate Whitney, Global Digital Director, Pernod Ricard Winemakers

Ned Moorfield, Founder and CEO, GoCatch

Tim Fung, Founder and CEO, Airtasker


Exploring New and Emerging Technology and their Potential to Achieve Better Digital OutcomesThis session brings together digital leaders from various businesses sharing their perspective on technologies to watch out for. They will go behind the hype discussing what they’ve worked with, the flops and successes and what potential they see for emerging technologies such as the IoT, AI, Algorithms and wearables amongst others.• Exploring the potential of the IoT, AI, Algorithms and wearables in your industry• Identifying emerging technologies that can potentially disrupt your business and industry• Trialing and testing new technologies

Panelists:Christian Wood, General Manager – Journey Information & Digital Strategy & Engagement, RMS

Kate Carruthers, Deputy Director, Data Governance and Business Intelligence, UNSW

Birgit Loch, Academic Director (Digital Learning & Technologies), Faculty of Science, Engineering and Technology, Swinburne University of Technology



15:50 Afternoon Tea and Networking

16:20 Hiring in a Digital World Crowd sourcing is influencing the conversations and interactions of the job hunting process. We’ve since marketplaces like e-bay become successful, we’ve seen networking sites like

LinkedIn capture a piece of the digital job seeker, so what’s next? This session will explore new crowd sourcing sites that will change the way we find and entice new talent to the organisation. It will also explore the talent challenges that organisations will be faced with when moving into a digital world.

• Explore the technologies changing the behaviours of job seekers in a digital world. • Understand how these technologies influence the job hunting process. • Learn how to develop a skills map for your digital transformation.

Matthew Pitman, Country Manager, Adcorp Professional Services Australia

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16:35 Agile and Lean Operating Models - the Solution to Keeping up with the Pace of Disruption Traditional models and waterfall are not conducive to disruptive innovation. Sometimes resulting in dated results because of the lack of flexibility. This session will bring together business

leaders who are focused on becoming leaner, meaner and faster • Identifying opportunities to cut back on the fat • Deconstructing your operations • Creating a roadmap

Lee Hatton, CEO, Ubank

17:05 Disruption of Tomorrow – Anticipating and Planning for Future Disruption Artificial intelligence, machine learning, nanotechnology; emerging technologies driven by rising processing power and poised to lead the next wave of disruption. It is important to not only

look at disruptive technologies of today but those of tomorrow as well. This futurist perspective will contextualize the world of tomorrow. Mobile has gripped the millennial, but what new technology will define the next generation, who will our customers be and how will this impactyour business.

• Your customers of tomorrow • Exploring generation defining technology • How will the global economy change: Who will be the hard hitters and which industries will decline Dr Alex Zelinsky, Chief Defence Scientist, Department of Defence

17:35 Closing remarks from the Chair

17.40 End of Conference Day 2


POST CONFERENCE WORKSHOP DAYThursday, 24 March 2016


Navigating the Process Driven and Risk Averse Structures when Driving Digital Transformation

This workshop will address the obstacles posed by process driven structures when driving digital transformation.It will also discuss the difficulties faced when challenging the status quo and sparking innovation in risk averse and change reluctant settings.

Learning Outcomes:• Defining outcomes for digital

transformation• Identifying the processes that restrict

innovation and digital transformation and how to over come them

• Ensuring that processes are aligned with digital transformation strategy outcomes

• Challenging the status quo Vs. getting buy-in

• Lessons learned and investigating the scope for improvement

Aman NarainGlobal Head of Digital Banking, Standard Chartered

Sustaining Disruption through Scalable Innovation

One you’ve come up with an innovative idea, tested it and rolled it out the next challenge continuing to be disruptive. How does a business continue to stay ahead of the curve through scalable innovation and sustainable change. This workshop will explore different strategies adopted by disrupters and ensure that they always have New and Viable Products that deliver value to their customers in an ecosystem that is rapidly changing.

• Being a disrupter: What do you do when you get there?

• Scoping out New and Viable Products• Embedding user testing and feedback to

create value• Capturing suitable data and metrics to

measure innovation and commercial value• Capitalising on and encouraging autonomy• Leveraging collaborative partnerships and

alternative models to scale innovation

Chris ChanAgile Coach, National Australia Bank

Exploring New and Emerging Technologies and Evaluating their Power to Enable Transformation and Innovation

This session will explore the new technologies emerging as a result of accelerated, exponential growth and identify the opportunities within them to drive transformation and innovation. It will also investigate the threats and look at strategies to offset the risks involved.

• An overview of new and emerging technological trends: Internet of Things, Machine Learning, Data

• Examining the scope of data and insights in driving productivity and growth

• Identifying technologies that are critical to your digital transformation outcomes

• Assessing how to incorporate technologies into legacy systems

• Strategies to overcome the risks

WORKSHOP A WORKSHOP B WORKSHOP C WORKSHOP D

How to Think Like an Entrepreneur to drive disruptive innovation

Digital transformation needs to be driven by individuals with specifi c skills. Skills that are not traditionally part of incumbents. This poses a major challenge because digital transformation can only be e ective if lead by the right people with the right skills. But who are these people? What are these skills? And how do you build these?

• Identifying the key skills needed to drive your digital transformation strategy

• Identifying the types of people, qualifi cations and jobs that match these skills

• Up skilling existing sta and building digital literacy

• Empowering ‘Intrepreneurs’• Collaborating with the start-up community

Trent MankelowChief Product Officer, Trade Me

16.00 - 18.0009.00 - 11.00 13.45 - 15.4511.15 - 13.15

SPONSORSHIPDIGITAL DISRUPTION X 2016


Sponsorship Opportunities

Business leaders, decision makers and important infl uencers driving mammoth reinvention projects will be at at Digital Disruption X. With Digital Disruption a real threat to their organisations future, they are committed to delivering digital transformation strategies that will build agility, speed, intelligence and innovation. Do you offer solutions that can help the

attendees stay ahead of the curve and secure and grow their market share and revenue?

If so, the event will provide you a platform to showcase your products and services to those making critical transformation decisions.

Digital Transformation focus for 2015

Mobile Technology

Shared economy/

Shared Platforms

Non Traditional

competitors

Shifts in consumer behaviour

Advancement in technology

35%

29%

21%

11%

8%9%

14%

32%30%

24%

11%

17%

36%

21%23%

12%

30%

26%

9%

Most Important Somewhat ImportantImportant Gaining Important

Published in the Digital Disruption 2015 post conference report

Digital Disruption 2015 Delegate Industry Breakdown

Banking & Finance 45%

Public Sector 19%

Retail 3%

Media 12%

Insurance 12%

Healthcare 2%

Education 9%

Start up 5%

Published in the Digital Disruption 2015 post conference report

Contact Mark Quinn on 02 9229 1050 or email [email protected] to discuss bespoke sponsorship and partnership opportunities.

ABOUT OUR SPONSORSDIGITAL DISRUPTION X 2016

As the global leader in Content Delivery Network (CDN) services, Akamai makes the Internet fast, reliable and secure for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences. To learn how Akamai solutions and its team of Internet experts are helping businesses move faster forward, please visit www.akamai.com

Paxus is Australia’s business technology talent specialist, managing highly talented pools of professionals across all digital technology verticals. Providing innovative resourcing solutions to Australia’s most successful government agencies and corporations from our o�ces located in every major capital city in Australia

CA Technologies creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business, in every industry. From planning to development to management and security, CA is working with companies worldwide to change the way we live, transact and communicate in the digital world.CA has the depth of technology, expertise and scale to help you deliver the very best customer experiences and drive competitive advantage in a digital world - from Planning and Prioritizing initiatives, to Developing, Testing and Deploying your applications, Managing and Monitoring your services and Securely connecting your digital customers.

BeyondTrust is a global cyber security company that believes preventing data breaches requires the right visibility to enable control over internal and external risks. We give you the visibility to confidently reduce risks and the control to take proactive, informed action against data breach threats. And because threats can come from anywhere, we built a platform that unifies the most e�ective technologies for addressing both internal and external risk: Privileged Account Management and Vulnerability Management. BeyondTrust's security solutions are trusted by over 4,000 customers worldwide, including half of the Fortune 100. Our distributor in Australia and New Zealand is Information Security Solutions company Hemisphere Technologies.

New Relic is a software analytics company that delivers real-time insights to more than 500,000 users and 12,000 paid business accounts. As a multi-tenant SaaS platform, the New Relic Software Analytics Cloud helps companies securely monitor their production software in virtually any environment, without having to build or maintain dedicated infrastructure. New Relic helps companies improve application performance, create delightful customer experiences, and realize business success. Learn more at newrelic.com.

Oracle o�ers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems. With more than 400,000 customers—including 100 of the Fortune 100—in more than 145 countries, Oracle provides a complete technology stack both in the cloud and in the data center. Oracle’s industry-leading cloud-based and on-premises solutions give customers complete deployment flexibility and unmatched benefits including application integration, advanced security, high availability, scalability, energy e�ciency, powerful performance, and low total cost of ownership. For more information about Oracle (NYSE:ORCL), visit oracle.com.


Capgemini is one of the world's foremost providers of consulting, technology, outsourcing services and local professional services. Present in over 40 countries with almost 180,000 people, Capgemini helps its clients transform in order to improve their performance and competitive positioning. A deeply multicultural organisation, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

The nature of work is changing and employees expect to work anytime, anywhere. As a result, organizations are adjusting their physical and technology designs to accommodate this new style of working. Given that the majority of users will connect to enterprise networks using Wi-Fi, wireless is no longer an add-on to the wired network and an integrated approach is needed. That means companies will need to rethink their traditional, wired-only approach to access network and incorporate wireless as a core component of their overall networking strategy. The HPE + Aruba portfolio now includes a fully integrated wired and wireless solution to serve as the foundation of the digital workplace.

Availability and performance of online applications is critical for business success. eaglei is a unique approach to Application Performance Monitoring with a focus on End-User Experience. eaglei provides independent and real-time visibility into how your system appears on the screen of end-users. eaglei is delivered as a managed service and is supported locally in Australia.eaglei is proven across Enterprise and Government: ANZ, Telstra, ASIC, RBA, ME, Sportsbet, FireReady (EMV).eaglei: a REMASYS solution.

NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.

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Australian Technology ParkSydney Australia

Australian Technology Park is the official venue for Digital Disruption X 2016, and we have negotiated special rates for attendees of this event.

To take advantage of these rates, contact the hotel and quote: IQPC or go to www.digital-disruption.com.au and click on the Venue and Accommodation page for a direct link to rates.

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• Convert team learning into practical business strategy• An exclusive private meeting & networking space• VIP registration, conference seating and networking support.

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Design Innovation Focus Day: 21 March 2016 Digital Disruption X: 22-23 March 2016Workshops: 24 March 2016

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