supershuttle
DESCRIPTION
SuperShuttle. SDS PHONE TRAINING. Written By: Carlo Keuroghlian And Mitch Dye SuperShuttle LA. Navigation / Scroll Buttons. Menu section buttons. “ OK ” Button. Power On / Off Button. Menu Button. Back Space Button. Phone Walk Through. STARTING SDS. STARTING SDS. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/1.jpg)
SuperShuttle
Written By:Carlo Keuroghlian
And Mitch DyeSuperShuttle LA
![Page 2: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/2.jpg)
Phone Walk Through
Menu section buttons
Power On / Off Button
Menu Button
Back Space Button
Navigation / Scroll Buttons
“OK” Button
![Page 3: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/3.jpg)
![Page 4: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/4.jpg)
STARTING SDS• The program will
load automatically when the phone is turned on.
• Or, press either button to load the program
![Page 5: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/5.jpg)
STARTING SDS
• Or, if the phone is on, and the program is not loaded
• Go to “Java Apps” screen and highlight the “S”
• Press the “OK” button to load the program
![Page 6: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/6.jpg)
LOGGING IN
• Enter your driver number here
• Enter your vehicle number here– No one else will be
able to enter either number if you are already logged in
• Press the “Login” button to enter SDS
![Page 7: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/7.jpg)
NEW MESSAGES
• Read any new messages that appear after logging in
• To clear the messages press the “Clear Msg” button
![Page 8: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/8.jpg)
THE HOME SCREEN
• From this screen you will be able to access all other menus
• Menu items• #5 – Stand Status• #6 – GSR• #9 – Cashiering (not used at this time)
Are not used by the drivers
![Page 9: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/9.jpg)
![Page 10: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/10.jpg)
Home Menu#1 – My Trips
• Selecting this option will display your current trips
![Page 11: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/11.jpg)
My Trips• This
message will appear after selecting “My Trips”
•This is the display of your stops on your current trip
Time Assigned
# of stops / Pax
Stops assigned to current trip
![Page 12: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/12.jpg)
My Trips
•When you select “Options”, the details of the highlighted stop will be displayed
Scroll down to view the rest of the details
![Page 13: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/13.jpg)
Home Menu#1 – My
TripsSub
Menu• After selecting “Options” you are presented with another menu
![Page 14: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/14.jpg)
My Trips - Sub
Menu
• #1 - Trip Details – displays trip information
![Page 15: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/15.jpg)
My Trips - Sub
Menu• #2 -Update
Status – allows you to:
• On Site• Greet • Board • Drop-Off
![Page 16: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/16.jpg)
My Trips - Sub
Menu• #3 - Credit Card
– allows you to manually enter credit card information
• Must have a trip assigned
![Page 17: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/17.jpg)
My Trips - Sub
Menu
• #4 - Send Call Out – Alerts dispatch that you need a call out to inform the guest that you are running behind
Enter Minutes Here
![Page 18: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/18.jpg)
My Trips - Sub
Menu
• #5 – Payment– Allows you to
enter payment information
![Page 19: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/19.jpg)
My Trips - Sub
Menu• #6 – Get Flight Information
Mainly used for ECar
![Page 20: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/20.jpg)
My Trips - Sub
Menu• #7 – View Map
– Allows you to view your current location
• Or, can be used to show your current stops location
![Page 21: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/21.jpg)
![Page 22: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/22.jpg)
Home Menu#2 – Send Vehicle Stat
• Selecting this item will open a sub menu
![Page 23: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/23.jpg)
Main Vehicle Status Menu
• “Log into Stand” – is used for Ecar only
![Page 24: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/24.jpg)
Vehicle Status#2 – Log Into Holding
Lot• When you are in
a holding lot (LAX, SNA, BUR, LGB, ONT) select this item to show the airport dispatcher that you are available for business from the port
![Page 25: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/25.jpg)
Log Into Holding Lot• In the “Airport” field,
press OK to open the choice menu
• Arrow down to choose your airport and press OK
• Arrow down to highlight “submit” and press select to assign your airport
![Page 26: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/26.jpg)
Log Into Holding Lot
• Once logged into the port, this message is displayed
![Page 27: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/27.jpg)
Vehicle Status#3 – Make
Available
• Once you are clear in the field, choose this item to make yourself available for field work
![Page 28: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/28.jpg)
Make Available
• This is the message that is displayed after making yourself available
![Page 29: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/29.jpg)
Vehicle Status#4 - Inbound
• This is used to show dispatch that you have all your guest on board and you are heading to the port
![Page 30: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/30.jpg)
Inbound
• This is used to show dispatch that you have all your guest on board and you are heading to the port
![Page 31: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/31.jpg)
Vehicle Status#5 - Outbound
• This is used to show dispatch that you have all your guest on board and you are outbound from the port
![Page 32: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/32.jpg)
Outbound
• Enter your outbound information for the dispatcher
![Page 33: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/33.jpg)
Outbound
• This is the confirmation message
![Page 34: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/34.jpg)
Vehicle Status#6 – Make Unavailable
• This is used to show dispatch that you need a break and that you are unavailable for business
![Page 35: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/35.jpg)
Make Unavailable
• Choose one of the items to make yourself unavailable for business
![Page 36: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/36.jpg)
Make Unavailable
• Your confirmation messages
![Page 37: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/37.jpg)
Vehicle Status#7 – ETA to
Clear
• This is used to show dispatch your ETA to clear your final stop
![Page 38: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/38.jpg)
Vehicle Status#8 – View
Map
• Shows map of you current GPS location
![Page 39: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/39.jpg)
![Page 40: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/40.jpg)
Messages
• Selecting this item will bring up all the messages sent to phone during your current shift
![Page 41: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/41.jpg)
Messages
• From here you will be able to read all messages sent to your phone
• Pressing select will open the message
![Page 42: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/42.jpg)
Messages
• The message details are displayed after pressing “select”
• Press “MSGS” to exit back to the message display screen
![Page 43: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/43.jpg)
![Page 44: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/44.jpg)
Home Menu#4 – My
Status
• This will verify your status / position in the system
![Page 45: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/45.jpg)
My Status
• This is the message that is displayed after selecting “My Status”
![Page 46: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/46.jpg)
![Page 47: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/47.jpg)
Home Menu#7 – Credit
Card
• Use this option to manually enter guests credit card information
![Page 48: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/48.jpg)
Credit Card
• Use this item to enter guests card information
![Page 49: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/49.jpg)
Credit Card
• Your Confirmation message– Record the
last 7 (seven) digits on your trip sheet
![Page 50: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/50.jpg)
![Page 51: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/51.jpg)
Home Menu#8 – History
• Use this item to track all the activity during your current shift
![Page 52: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/52.jpg)
History
• Highlight the item you wish to review and then press select
![Page 53: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/53.jpg)
History
• Press ‘select’ to review the highlighted trip
![Page 54: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/54.jpg)
History
• Trip Details – displays the details of the trip
• Credit Card – allows you to enter credit card info
• Payment – different payment options
• Home – takes you back to the home menu
![Page 55: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/55.jpg)
History
• Trip Details – displays the details of the trip
![Page 56: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/56.jpg)
History
• Payment – different payment options
![Page 57: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/57.jpg)
![Page 58: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/58.jpg)
LOGGING OUT
• YOU MUST “LOGOUT” TO EXIT SDS
• From the “HOME” screen scroll down until “Logout” is highlighted
• Press the select button to exit
![Page 59: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/59.jpg)
EXITING
• Make sure to select “YES”
![Page 60: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/60.jpg)
LOGGED OUT
• To complete the logging out process, press “EXIT”
• You are now logged out.
![Page 61: SuperShuttle](https://reader036.vdocument.in/reader036/viewer/2022062422/56812fda550346895d955280/html5/thumbnails/61.jpg)