supervise templates2

Supervise Work-Based

Learning

FORM 1.1 SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or information which is essential in planning training sessions. Please check the appropriate box of your answer to the questions below.

CORE COMPETENCIESCAN I…? YES NO

1. PROVIDING HOUSEKEEPING SERVICES TO GUEST1.1Identify and perform different housekeeping services

1.2Follow the correct procedures in handling housekeeping requests

2. PREPARE ROOMS FOR GUEST2.1Identify the correct chemicals, equipment and procedures for cleaning the room

2.2Follow enterprise procedures and standards in presenting guest rooms

2.3Set up equipment and trolleys properly 2.4Follow correct procedure in accessing rooms for

servicing

2.5Follow correct procedure in making up beds

2.6Follow correct procedure in clearing rooms

2.7Follow the correct procedure in cleaning and storing trolleys and equipment

3. PROVIDE VALET/ BUTLER SERVICE3.1Identify valet/ butler services

CORE COMPETENCIESCAN I…? YES NO

3.2Proper coordination to ensure optimum privacy, security and confidentiality of all guests

3.3Display professional valet standards

3.4Ensure proper handling of guest’s property

4. LAUNDRY LINEN AND GUEST CLOTHES4.1 Identify types of fabric and laundry equipment 4.2Observe safety practices in handling laundry equipment and chemicals

4.3Follow correct procedure in laundering process for guests laundry items

4.4Package and store laundry items 5. CLEAN PREMISES

5.1Select and use equipment and materials properly for cleaning premises

5.2Comply with occupational health and safety requirements in preparing dry and wet cleaning agents and chemicals

5.3 Identify and explain different cleaning operations, chemicals and treatment of common hazards

5.4 Disposes garbage and used chemicals properly 5.5 Clean wet and dry areas according to enterprise procedures

5.6 Maintain and store cleaning equipment and chemicals

Note: In making the Self-Check for your Qualification, all required competencies should be specified. It is therefore required of a Trainer to be well- versed of the CBC or TR of the program qualification he is teaching.

Evidences/Proof of Current Competencies(Sample)Form 1.2: Evidence of Current Competencies acquired related to Job/Occupation

Current competencies Proof/Evidence Means of validating

1. Provide Housekeeping Services to Guests

Certificate of Training; Certificate of Employment TOR and Diploma in BSHRM; HRS

Submitted authenticated copy of COE; COT; TOR and diploma in BSHRM; HRS

2. Prepare Rooms for Guests



3. Provide Valet/ Butler Service



4. Laundry Linen and Guest Clothes



5. Clean Premises Certificate of Training; Certificate of Employment TOR and Diploma in BSHRM; HRS


Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the evidences of current competencies (Form 1.2), the Trainer will be able to identify what the training needs of the prospective trainee are. Form 1.3 Summary of Current Competencies Versus Required

Competencies (Sample)

Required Units of Competency/Learning

Outcomes based on CBC

Current Competencies Training Gaps/Requirements

1. Provide Housekeeping Services to Guests1.2 Identify and perform different housekeeping services

1.2 Identify and perform different housekeeping services



2. Prepare Rooms for Guests2.1Identify the correct chemicals, equipment and procedures for cleaning the room

2.1Identify the correct chemicals, equipment and procedures for cleaning the room



2.3Set up equipment and trolleys properly

2.3Set up equipment and trolleys properly

2.4Follow correct procedure in accessing rooms for servicing

2.4 Follow correct procedure in accessing rooms for servicing







3. Provide Valet/ Butler Service3.1Identify valet/ butler services

3.1Identify valet/ butler services

3.2Proper coordination to ensure optimum

3.2Proper coordination to ensure optimum

privacy, 3.3security and confidentiality of all guests

privacy, 3.3security and confidentiality of all guests





4. Laundry Linen and Guest Clothes 4.1 Identify types of fabric and laundry equipment

4.1Identify types of fabric and laundry equipment

4.2 Observe safety practices in handling laundry equipment and chemicals

4.2 Observe safety practices in handling laundry equipment and chemicals

4.3 Follow correct procedure in laundering process for guests laundry items

4.3Follow correct procedure in laundering process for guests laundry items

4.4 Package and store laundry items

4.4 Package and store laundry items

5. Clean Premises5.1 Select and use equipment and materials properly for cleaning premises

5.1 Select and use equipment and materials properly for cleaning premises

5.2 Comply with occupational health and safety requirements in preparing dry and wet cleaning agents and chemicals

5.2 Comply with occupational health and safety requirements in preparing dry and wet cleaning agents and chemicals



5.4 Disposes garbage and used chemicals properly

5.4 Disposes garbage and used chemicals properly

5.5 Clean wet and dry areas according to enterprise procedures


5.6 Maintain and store cleaning equipment and chemicals


Using Form No.1.4, convert the Training Gaps into a Training Needs/ Requirements. Refer to the CBC in identifying the Module Title or Unit of Competency of the training needs identified.

Form No. 1.4: Training Needs (Sample)

GapsModule

Title/Module of Instruction

Duration (hours)

Follow correct procedure in making up beds

Preparing rooms for Guest

32 HOURS

TRAINING PLAN

Qualification: HOUSEKEEPING NC IITrainees’ Training

RequirementsTraining

Activity/TaskMode of Training Staff

Facilities/Tools and

EquipmentVenue Assessmen

t MethodDate and Time

Prepare Rooms for Guests

1.Strip and check beds and mattresses, pillows and linen for stains and damages.2.Check rooms whether guests left any valuables3.Segregate Items with stains immediately and forward to the Laundry Department 4.Replace bed linen in accordance with establishme

INTERNSHIP

INTERNSHIP

INTERNSHIP

INTERNSHIP

Housekeeping supervisor

Single bed and Double bedLinens (for single bed and double bed)

NEW WORLD HOTEL

INTERVIEW

INTERVIEW

INTERVIEW

INTERVIEW

APRIL 21-25,2014

nt standards and procedures

Technical Education and Skills Development AuthorityNEW WORLD HOTEL

TRAINEE’S RECORD BOOK

Trainee’s No._______________

NAME: CYNTHIA MUÑOZ

QUALIFICATION: HOUSEKEEPING NC II

TRAINING DURATION :APRILl 21,TO MAY 6,2014

TRAINER: __________________________________________________

Instructions:This Trainees’ Record Book (TRB) is intended to serve

as record of all accomplishment/task/activities while undergoing training in the industry. It will eventually become evidence that can be submitted for portfolio assessment and for whatever purpose it will serve you. It is therefore important that all its contents are viably entered by both the trainees and instructor.

The Trainees’ Record Book contains all the required competencies in your chosen qualification. All you have to do is to fill in the column “Task Required” and “Date Accomplished” with all the activities in accordance with the training program and to be taken up in the school and with the guidance of the instructor. The instructor will likewise indicate his/her remarks on the “Instructors Remarks” column regarding the outcome of the task accomplished by the trainees. Be sure that the trainee will personally accomplish the task and confirmed by the instructor.

It is of great importance that the content should be written legibly on ink. Avoid any corrections or erasures and maintain the cleanliness of this record.

This will be collected by your trainer and submit the same to the Vocational Instruction Supervisor (VIS) and shall form part of the permanent trainee’s document on file.

THANK YOU.

NOTES:

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Unit of Competency: 1 . Provide Housekeeping Services to Guests

NC Level ILearning

OutcomeTask/Activity

RequiredDate

Accomplished

Instructors Remarks

1.1 Identify and perform different housekeeping services1.2 Follow the correct procedures in handling housekeeping requests

__________________ ___________________Trainee’s Signature Trainer’s Signature

Unit of Competency: 2 . Prepare Rooms for Guests

NC Level ILearning


RequiredDate

Accomplished

Instructors Remarks

2.1 Identify the correct chemicals, equipment and procedures for cleaning the room2.2 Follow enterprise procedures and standards in presenting guest rooms2.3 Set up equipment and trolleys properly2.4 Follow correct procedure in accessing rooms for servicing

2.5 Follow correct procedure in making up beds

2.5.1.Strip and check beds and mattresses, pillows and linen for stains and damages.2.5.2.Check rooms whether guests left any valuables2.5.3.Segregate Items with stains immediately and forward to the Laundry Department 2.5.4.Replace bed linen in accordance with establishment standards and procedures

2.6 Follow correct procedure in clearing rooms2.7 Follow the correct procedure in cleaning and

storing trolleys and equipment

____________________ ______________________ Trainee’s Signature Trainer’s Signature

Unit of Competency: 3 . Provide Valet/ Butler Service

NC Level ILearning


RequiredDate

Accomplished

Instructors Remarks

3.1 Identify valet/ butler services 3.2 Proper coordination to ensure optimum privacy, security and confidentiality of all guests3.3 Display professional valet standards3.4 Ensure proper handling of guest’s property

_____________________ ______________________ Trainee’s Signature Trainer’s Signature

Unit of Competency: 4 . Laundry Linen and Guest Clothes

NC Level ILearning Outcome

Task/Activity Required

Date Accomplished

Instructors Remarks

4.1 Identify types of fabric and laundry equipment4.2 Observe safety practices in handling laundry equipment and chemicals4.3 Follow correct procedure in laundering process for guests laundry items 4.4 Package and

store laundry items

_____________________ ____________________ Trainee’s Signature Trainer’s Signature

Unit of Competency: 5. Clean Premises

NC Level ILearning


RequiredDate

Accomplished

Instructors Remarks

5.1 Select and use equipment and materials properly for cleaning premises5.2 Comply with occupational health and safety requirements in preparing dry and wet cleaning agents and chemicals5.3 Identify and explain different cleaning

operations, chemicals and treatment of common hazards5.4Disposes garbage and used chemicals properly5.5 Clean wet and dry areas according to enterprise procedures 5.6 Maintain and store cleaning equipment and chemicals

______________________ ____________________Trainee’s Signature Trainer’s Signature

TRAINEE’S PROGRESS SHEET

Name : CYNTHIA MUNOZ Trainer :

Qualification : HOUSEKEEPING NC II Nominal Duration : 32 HOURS

Units of Competency Training Activity

Training Duration

Date Started

Date Finished Rating Trainee’s

InitialSupervisor’s

InitialPrepare Rooms for Guests 1.Strip and

check beds and mattresses, pillows and linen for stains and damages.

8 hrs APRIL21, 2014

APRIL21, 2014

2. Check rooms whether guests left any valuables

8 hrs APRIL 22,2014

APRIL 22,2014

3. Segregate Items with stains immediately and forward to the Laundry Department

8 hrs APRIL 23,2014

APRIL 23,2014

4.Replace bed linen in accordance with establishment standards and procedures

8 hrs APRIL 24,2015

APRIL 24,2015

Total 32 hrs

Note: The trainee and the supervisor must have a copy of this form. The column for rating maybe used either by giving a numerical rating or simply indicating competent or not yet competent. For purposes of analysis, you may require industry supervisors to give a numerical rating for the performance of your trainees. Please take note however that in TESDA, we do not use numerical ratings

TRAINING SESSION EVALUATION FORMINSTRUCTIONS:

This post-training evaluation instrument is intended to measure how satisfactorily your trainer has done his job during the whole duration of your training. Please give you honest rating by checking on the corresponding cell of your response. Your answers will be treated with utmost confidentiality.

TRAINERS/INSTRUCTORSName of Trainer:_____________________ 1 2 3 4 5

1. Orients trainees about CBT, the use of CBLM and the evaluation system

/

2. Discusses clearly the unit of competencies and outcomes to be attained at the start of every module

/

3. Exhibits mastery of the subject/course he/she is teaching

/

4. Motivates active participation from the student or trainees

/

5. Keeps records of evidence/s of competency attainment of each student/trainees

/

6. Shows value of safety and orderliness in the classroom and workshop

/

7. Shows value of teamwork and positive work values

/

8. Impose good grooming and hygiene /9. Impose value of time /10. Quality of voice while teaching /11. Clarity of language/dialect used in teaching /12. Provides extra attention to trainees and studnts with specific learning needs

/

13. Attends classes regularly and promptly /14. Shows energy and enthusiasm while teaching

/

15. Maximizes use of training supplies and materials

/

16. Properly dress/Good posture /17. Posesses good attitude /18. Demonstrate the matter of competency /

This post-training evaluation instrument is intended to measure how satisfactorily you trainer prepared and facilitated your training. Please give your

honest rating by checking on the corresponding cell of your response. Your answers will be treated with utmost confidentiality.Use the following rating scales:

5 – Outstanding4 – Very Good/ Very Satisfactory3 – Good/ Adequate2 – Fair/ Satisfactory1 – Poor/ Unsatisfactory

PREPARATION 1 2 3 4 51. Workshop layout conforms with the

components of a CBT workshop/

2. Number of CBLM is sufficient /3. Objectives of every training session is well

explained/

4. Expected activities/ outputs are clarified /DESIGN AND DELIVERY 1 2 3 4 5

1. Course contents are sufficient to attain objectives

/

2. CBLM are logically organized and presented /3. Information Sheet are comprehensive in

providing the required knowledge/

4. Examples, illustrations, and demonstrations help you learn

/

5. Practice exercises like Task/Job Sheets are sufficient to learn required skills

/

6. Valuable knowledge are learned through the contents of the course

/

7. Training Methodologies are effective /8. Assessment Methods and evaluation system

are suitable for the trainees and the competency

/

9. Recording of achievements and competencies acquired is prompt and comprehensive

/

10. Feedback about the performance of learners are given immediately

/

TRAINING FACILITIES/RESOURCES 1 2 3 4 51. Training Resources are adequate /2. Training Venue is conducive and appropriate /3. Equipment, Supplies and Materials are

Sufficient/

4. Equipment, Supplies and Materials are suitable and appropriate

/

5. Promptness in providing Supplies and Materials

/

SUPPORT STAFF 1 2 3 4 51. Support Staff are accommodating /

The Supervised Industry Training or On the Job Training Evaluation Form below is a sample evaluation for to evaluate the implementation of SIT and OJT. It is recommended that this evaluation form be used and improved so that appropriate areas to be evaluated are covered.

SUPERVISED INDUSTRY TRAINING OR ON THE JOB TRAINING EVALUATION FORM

Dear Trainees:The following questionnaire is designed to evaluate the effectiveness of the Supervised Industry Training (SIT) or On the Job Training (OJT) you had with the Industry Partners of (your institution). Please check the appropriate box corresponding to your rating of each question asked. The results of this evaluation shall serve as a basis for improving the design and management of the SIT in SICAT to maximize the benefits of the said Program. Thank you for your cooperation.Legend:

5 – Outstanding4 – Very Good/ Very Satisfactory3 – Good/ Adequate2 – Fair/ Satisfactory1 – Poor/ UnsatisfactoryNA – Not Applicable

Item

No.Question Ratings

Institutional Evaluation 1 2 3 4 5 NA

1

HasSIENA COLLEGE OF SANJOSE. conducted an orientation about the SIT/OJT program, the requirements and preparations needed and its expectations?

/

2Has SIENA COLLEGE OF SANJOSE. provided necessary assistance such as referrals or recommendations in finding the company for your OJT?

/

3Has SIENA COLLEGE OF SANJOSE. showed coordination with the Industry Partner in the design and supervision of your SIT/OJT?

/

4Has your in-school training adequate to undertake Industry partner assignment and its challenges

/

5 Has SIENA COLLEGE OF SANJOSE, /

monitored your progress in the Industry?

6Has the supervision been effective in achieving you OJT objectives and providing feedbacks when necessary?

/

7Did SJDM CORNERSTONE COLLEGE, INC. conduct assessment of your SIT/OJT program upon completion?

/

8Were you provided with the results of the Industry and (your institution)’s assessment of your OJT?

/

Comments/Suggestions:

Item

No.Question Ratings

INDUSTRY PARTNER 1 2 3 4 5 NA

1Was NEW WORLD HOTELappropriate for the type of training required and/or desired?

/

2 Has NEW WORLDdesigned the training to meet your objectives and expectations?

/

3Has NEW WORLD HOTELshowed coordination with (your institution) in the design and supervision of the SIT/OJT?

/

4 Has NEW WORLD HOTEL with respect and understanding?

/

5

Has NEW WORLDHOTEL facilitated the training, including the provision of necessary resources such as facilities and equipment needed to achieve your OJT objectives?

/

6Has NEW WORLD HOTEL assigned a supervisor to oversee your work or training?

/

7Was the supervisor effective in supervising you through regular meetings, consultations, and advise?

/

8Has the training provided you with the necessary technical and administrative exposure of real world problems and practices?

/

9 Has the training program allowed you to develop self-confidence, self motivation and positive attitude towards work?

/

10 Has the experience improved your personal skills and human relations?

/

11 Are you satisfied with your training in the Industry?

/

Comments and Suggestions:

Signature:_____________________________Printed Name: ________________________ Qualification: __________________Host Industry Partner:________________ Supervisor: ____________________Period of Training: ___________________ Instructor: _____________________

PREPARATION Average1. Workshop layout

conforms with the components of a CBT workshop

5

2. Number of CBLM is sufficient

5

3. Objectives of every training session is well explained

5

4. Expected activities/outputs are clarified

5

General Average 5

Range:0.00 – 1.49 = Poor/Unsatisfactory1.50 – 2.49 = Fair/ Adequate2.50 – 3.49 = Good/ Satisfactory3.50 – 4.49 = Very Good/ Very Satisfactory4.50 – 5.0 = Outstanding

General Interpretation:Outstanding

Recommendation:

Average Ratings

supervise templates2

Documents