supervisory skills
TRANSCRIPT
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How to Motivate Your Staff and Increase their productivity?
Motivate them by- Spending time with them- Focusing on their strength- Creating an No Fear environment- Delegating job effectively- Challenging their work
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Get to Know You
NameDeptHobbiesFoodBirthplaceHP
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Ground Rules
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Be on time
Keep confidences
Focus on the issues
Participate positively
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Adult Rules
• You can sleep• Phone on silent mode• Drink/ Toilet
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Agenda
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ProgramContents
9-10 Background and Theory 3
10-11 Spending time with them 3
11-12 Focusing on their strength 3
12-1 Creating an No Fear environment 3
2-3 Delegating job effectively 3
3-4 Inspiring their work 3
4-5 Clear Communication 3
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Activities
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Group Discussion
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Mental Break
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What is your next action plan?
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Tea Break
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Meal Time
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Background
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Wikipedia• A Supervisor is a first-level
management employee who is usually responsible for a small group of employees. As a member of management, a supervisor's main job is more concerned with orchestrating and controlling work than with performing it directly.
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Definition & Task
Getting Things Done through others
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Your best moment as supervisor
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How do you motivate them?
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89% X $
7 Hidden Reasons Employees Leaving - Leigh Braham
Motivate or De-motivate ?
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Motivation
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MotivationSpending time with themFocusing on their strengthCreating an No Fear environmentDelegating job effectively
Inspiring their work
Clear Communication
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MotivationSpending time with themFocusing on their strengthCreating an No Fear environmentDelegating job effectively
Inspiring their work
Clear Communication
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Time Management:Time for your staff
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How muchtime youSpend withyoursubordinate per week ?
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Share with us your best timewith yoursubordinate?
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Why is it important?
Coaching - GuideFollow up – Help Caring – Family, WorkAppreciate – 7 good things about them
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Daily Planning Focus on Six Items(People)
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Daily Planning
• 1• 2• 3• 4• 5• 6 (With Your Staff – 15 minutes)
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Weekly Planning
Block timeControl appointmentWeekly Routine:
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Mon Tue Wed Thur Fri Sat Sun
AM Daniel (10-11)
Lunch Aminah Human capital Division
PM Malar (3-4)
Mei Ling (3.30-4.30
Weekly Planning
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Manage by Strength
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Below Average: Weaknesses
Average: Good
Above Average: Best Performance
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Strength
Peripheral Effect
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No Fear Environment
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How do you cultivate No Fear Environment?
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StepsNo Fear
Coaching instead of blaming
Solving Problem together (Support)
Look into System and environment – 86%
(Dr Juran) Gentle but firm Performance
Appraisal
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Delegation
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StepsDelegation
explain why job is important
define results wanted authority agreed on deadline ask for feedback set up controls
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How do your manager delegate jobs to you?
Any area needs to improve?
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Clear Communication
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CommunicationProblem of unclear communication
Three ways to communication Game of Communication - Drawing
Communication
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Communication7% Word
56% Non Verbal38% Tone of voice
Communication
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CommunicationWIIFM?Bit by Bit – (examples, pictures)
Feedback (repeat)QuestionsFollow Up
Communication
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Inspiring their Work
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CommunicationIf there is no constraints,What they hope to Achieve in their currentJobs?
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CommunicationWith current situations,how do you want to Carry out those proposals?
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Action Plan
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MotivationSpending time with themFocusing on their strengthCreating an No Fear environmentDelegating job effectively
Inspiring their work
Clear Communication
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Action Plan
Action Team Deadline Outcome
1 Spend time with my 3 staff
15th Dec Better relationships
2
3
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Sharing
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