supporting identity & presence online: beyond chat and forums anthony christopher digital places
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Supporting Identity & Presence Online: Supporting Identity & Presence Online:
Beyond Chat and ForumsBeyond Chat and Forums
Anthony ChristopherAnthony Christopher
Digital PlacesDigital Places
Digital Placeswww.digiplaces.com
Online PresenceOnline Presence
Support for individuals to express their Support for individuals to express their identity and/or to develop a reputation identity and/or to develop a reputation onlineonline
Expanding presence increases interactionExpanding presence increases interaction Presence => Member Communications => Presence => Member Communications =>
Community ExperienceCommunity Experience
Digital Placeswww.digiplaces.com
Presence OnlinePresence Online
Email signatureEmail signature Personal web pagesPersonal web pages ProfilesProfiles
Digital Placeswww.digiplaces.com
ProfilesProfiles
Information about the memberInformation about the member Provided by the memberProvided by the member Structured by Community DeveloperStructured by Community Developer Contains information important to the Contains information important to the
communitycommunity
Digital Placeswww.digiplaces.com
EbayEbay
Digital Placeswww.digiplaces.com
Motley FoolMotley Fool
Digital Placeswww.digiplaces.com
AvatarsAvatars
Avatar definition: graphic representation of Avatar definition: graphic representation of an individual in online social spacean individual in online social space
Support rich social interactions among Support rich social interactions among participantsparticipants
Digital Placeswww.digiplaces.com
BlaxxunBlaxxun
Digital Placeswww.digiplaces.com
WorldsAwayWorldsAway
Digital Placeswww.digiplaces.com
PalacePalace
Digital Placeswww.digiplaces.com
Why Avatars?Why Avatars?
People who like them spend a lot of time in People who like them spend a lot of time in online avatar social spacesonline avatar social spaces
Ultimate StickinessUltimate Stickiness– December 1998 research of 1,200 Palace & December 1998 research of 1,200 Palace &
WorldsAway usersWorldsAway users– 5656++% stay more than 1 hour per visit% stay more than 1 hour per visit– 4848++% visit 4 or more times per week% visit 4 or more times per week
Digital Placeswww.digiplaces.com
Avatar User CommentsAvatar User Comments
““It’s a bit easier to relate to a pixel person It’s a bit easier to relate to a pixel person than just words.”than just words.”
““This beats all text chats I’ve ever seen.” This beats all text chats I’ve ever seen.”
““One gesture can save you 100 words here.” One gesture can save you 100 words here.”
““It’s weird but most conversations here begin It’s weird but most conversations here begin with hello, that’s not common on any text with hello, that’s not common on any text chat.”chat.”
Avatar User Satisfaction
Avatars Message Boards