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University of Nebraska Medical Center Accreditation Self-Study Higher Learning Commission/North Central Association Prepared by Russell L. Smith, PhD Director, School of Public Administration University of Nebraska at Omaha For the UNMC Executive and Steering Committees, NCA Accreditation January 2006 SURVEY OF STAFF UNMC’s Mission Statement: “To improve the health of Nebraskans through premier educational programs, innovative research, the highest quality patient care and outreach to under-served populations.”

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Page 1: SURVEY OF STAFF Accreditation Survey of Sta… · Disagree; and (5) Strongly Disagree. The first section of the survey also asked staff members to provide individual comments about

Univers i ty of Nebraska Medica l Center Accredi tat ion Sel f -Study Higher Learn ing Commiss ion/North Centra l Assoc iat ion

Prepared by Russell L. Smith, PhD Director, School of Public Administration

University of Nebraska at Omaha

For the UNMC Executive and Steering Committees, NCA Accreditation

January 2006

SURVEY OF STAFF

UNMC’s Mission Statement:

“To improve the health of Nebraskans through premier educational

programs, innovative research, the highest

quality patient care and outreach to under-served

populations.”

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BACKGROUND FOR THIS ACCREDITATION REPORT UNMC is preparing for re-accreditation by the Higher Learning Commission of the North Central Association of Colleges and Schools (NCA). NCA accredits UNMC as a whole, and NCA accreditation complements our many accreditations by specialized accrediting bodies.

Our preparation for the accreditation team site visit in January 2007 is being led by Dr. John Benson, supported by Dr. John Adams, Dr. David Crouse and Mary Helms, serving as an executive committee, and by the members of the Steering Committee. Their task is to prepare a comprehensive Self-Study report for submission to NCA in October 2006. One component of the overall study process is a survey of UNMC faculty, staff and student impressions of our efforts toward various accreditation criteria. This report presents major findings from the survey of UNMC staff.

Although self-studies require a great deal of time and effort, I am confident UNMC will benefit from the process and that we will achieve re-accreditation without qualifications. The guiding principles that we have adopted and the process that we are following are set forth below.

Harold M. Maurer, M.D. Chancellor

UNMC’S GUIDING PRINCIPLES FOR ACCREDITATION UNMC will benefit from its Self-Study for the NCA. We will:

• Become even more learning-centered.

• Enhance our quality indicators.

• Strengthen strategic planning.

• Deepen our understanding of ourselves.

• Expand institutional data sets and analysis.

• Achieve re-accreditation with no qualifications. The integrating themes for the Self-Study are:

• Future orientation

• Learning focus

• Connectedness to the community

• Distinctiveness of UNMC

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SURVEY INTRODUCTION This report summarizes the results of a survey of UNMC staff. Separate surveys were also conducted of UNMC faculty and students. The survey asked staff to provide their impressions of UNMC’s strengths and unmet needs. Each respondent was presented with a series of statements describing UNMC’s efforts in areas critical to preparing for the accreditation review by the Higher Learning Commission of the North Central Association of Colleges and Schools (NCA). These efforts focus on five criteria and several "core components" of those criteria. Generally, the criteria involve UNMC’s:

• Mission and integrity in carrying out its mission

• Focus on the future

• Student learning and effective teaching

• Research enterprise

• Community service

Survey findings are being used by the individual Task Forces of the NCA Accreditation Steering Committee (i.e., Mission; Planning; Learning; Research; Service).

Complete information on the NCA accreditation process and related efforts taking place at UNMC are provided at: http://www.unmc.edu/nca/.

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SURVEY METHODOLOGY The staff survey was developed in consultation with the UNMC Accreditation Self-Study Executive and Steering Committees. As noted above, each respondent was presented with a series of statements describing UNMC’s efforts in areas critical to preparing for the accreditation review by the Higher Learning Commission of the North Central Association of Colleges and Schools (NCA).

After discussion, a web-based survey was selected as the preferred approach to gathering data. Two factors weighed most heavily in this decision. First, a primary goal of the survey was to foster broad participation from UNMC staff. The survey was thus seen as an opportunity to give each individual staff member a chance to provide feedback and comments on UNMC and its re-accreditation effort. A secondary factor was that almost all UNMC staff members have university-provided e-mail accounts and computer access.1

The survey instrument was developed in consultation with the UNMC accreditation Self-Study Executive and Steering Committees. A draft version was pre-tested using members of these committees.

A letter from UNMC Chancellor Harold Maurer was e-mailed to every staff member on August 24, 2005 (see Attachment A). The letter highlighted the purpose and importance of the survey, and encouraged participation. Staff members were told that an e-mail would be sent to them providing a link to the survey site.

On August 29, 2005 all full-time UNMC staff received an e-mail from the consultant, Dr. Russell L. Smith, asking them to click on a web-based link provided in the e-mail (see Attachment B). Safeguards were in place to allow only one completed survey per UNMC staff member. The survey remained open to staff response until October 10, 2005. Two e-mail messages were sent to non-responding staff to remind them to participate in the survey.

The survey contained two sections (see Attachment C for the complete survey in html format). The first section asked staff to respond to a series of statements tied to the five accreditation criteria used by the Higher Learning Commission. For each criterion, a short statement was provided for background information. The background statement was followed by several statements about the criterion. Participants were asked to respond to each statement using one of five response options: (1) Strongly Agree; (2) Agree; (3) Neither Disagree nor Agree; (4) Disagree; and (5) Strongly Disagree. The first section of the survey also asked staff members to provide individual comments about UNMC’s accreditation efforts. The second section of the survey asked respondents to respond to several

1 Approximately 100 UNMC staff did not have e-mail addresses. For these individuals, Chancellor Maurer’s letter and the survey were mailed to the person’s UNMC work address.

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demographic questions for tabulation and reporting purposes. Anonymity was promised in reporting results.

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PROFILE OF SURVEY RESPONDENTS AND LIMITATIONS A total of 2,506 invitations were e-mailed to staff approximately 5 days after Chancellor Maurer’s informational letter. Altogether, 1,755 staff members completed surveys. This represents a 70.0 percent response rate.

Table 1 summarizes the percentage of staff members responding for each of several categories of demographic characteristics. The table also reports the percentage of all staff respondents with the selected demographic characteristics. Based on a comparison of staff survey respondents to all full-time staff members at UNMC, no serious areas of response bias were identified. Survey respondents are generally reflective of the full-time UNMC staff.

Several areas of higher/lower response rate do warrant mention:

• Business and Finance, College of Medicine, and Pharmacy staff members are somewhat under-represented

• Chancellor’s Office, Munroe Meyer Institute, University Medical Associates, and Vice Chancellor for Research staff members are somewhat over-represented

• Male staff members are somewhat under-represented

• White, Non-Hispanic staff members are somewhat under-represented

• Staff members with 2 years or fewer service at UNMC are under-represented by quite a bit

• Staff members with 11-20 years of service, and staff with more than 20 years at UNMC are somewhat over-represented.

This survey of staff has a maximum confidence interval of approximately 1.3 percent at the 95 percent confidence level. Thus, if the proportion of survey respondents selecting a particular response option is 50 percent, the actual percentage that would be found if all UNMC staff members were surveyed would be between 48.7 and 51.3 percent. Responses with a larger proportion of staff members selecting the option would have a smaller confidence interval. For example, if 80 percent selected a given response option, the confidence interval is +/- 1.0 percent.

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Table 1 Characteristics of UNMC Staff Survey Respondents

Characteristic Number

Responding

Pct of Category Staff

Responding

Pct of All Staff

Respondents Primary Appointment Unit Academic Affairs 72 74.8 4.1 Business and Finance 208 58.5 11.9 Chancellor’s Office 43 99.9 2.5 College of Dentistry 102 69.1 5.8 College of Medicine 788 59.5 44.9 College of Nursing 63 100.0* 3.6 College of Pharmacy 27 56.1 1.5 Eppley Institute 82 74.8 4.7 Information Technology Services 77 72.3 4.4 Munroe Meyer Institute 135 100.0* 7.7 School of Allied Health Professions 24 93.7 1.4 University Medical Associates 57 100.0* 3.2 Vice Chancellor for Research 51 85.8 2.9 Not Reported 26 ** 1.5 Total 1755 70.0 100.0 Primary UNMC Campus Omaha 1626 69.2 92.6 Lincoln 100 67.8 5.7 Kearney 9 100.0* 0.5 Scottsbluff 5 100.0* 0.3 Not Reported/Elsewhere 15 ** 0.9 Total 1755 70.0 100.0 Race/Ethnicity White/Non-Hispanic 1516 71.9 86.4 Other Race/Ethnicity 239 29.1 13.6 Not Reported -- ** -- Total 1755 70.0 100.0 Gender Female 1230 79.9 70.1 Male 506 52.3 28.8 Not Reported 19 ** 1.1 Total 1755 70.0 100.0 Years at UNMC 2 years or fewer 416 43.1 23.7 3-5 years 376 80.7 21.4 6-10 years 327 96.4 18.6 11-20 years 375 83.4 21.4 More than 20 years 253 89.2 14.4 Not Reported 8 ** 0.5 Total 1755 70.0 100.0

*More staff respondents selected the category for demographic reporting purposes than was contained in the Academic Affairs/HR database. **All staff members have a report in the Academic Affairs/HR database. Hence,

there is no proportion to compare to for this group.

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STAFF ASSESSMENT OF ACCREDITATION CRITERIA UNMC staff members were asked to read and respond to statements about each of the five NCA-Higher Learning Commission accreditation criteria. These criteria address: UNMC’s mission and integrity in carrying out its mission; UNMC’s focus on the future; student learning and effective teaching at UNMC; the research enterprise; and UNMC’s community service. Five response options were used: (1) Strongly Agree; (2) Agree; (3) Neither Disagree nor Agree; (4) Disagree; and (5) Strongly Disagree.

Staff responses to criterion items are discussed in separate sections below. The analysis utilizes graphical summaries of staff agreement with the accreditation statements. The figures shown in this section depict only the percentage of staff responding "Strongly Agree" or "Agree" to the accreditation statements. The balance of staff survey respondents fell into one of three groups: "Neither Disagree nor Agree;" "Disagree" and "Strongly Disagree.” Figure 2 shows that 76.9 percent of staff responded "Strongly Agree" or "Agree" with Question #7, “The resource base supports UNMC's plans for maintaining and strengthening quality in the future.” The balance of staff did not all disagree with the statement. The percentage saying, “Neither Disagree nor Agree” was 19.1 percent, and the percentage saying “Disagree/Strongly Disagree” was 3.9 percent. Detailed information on the proportions of staff in these response groups is provided in Attachment D. The focus of this analysis is on the percentage of staff agreeing with the 23 accreditation statements.

Criterion 1: Mission and Integrity in Carrying Out Mission Figure 1 displays the percentage of staff saying they either “Strongly Agree” or “Agree” with each of the five mission and integrity statements. As can be seen, almost 9 out of 10 responding staff agree UNMC’s mission is clear (89.9%); UNMC upholds and protects its integrity (89.4%); and that the mission statement recognizes the diversity of learners, constituencies and society (87.8%). There is quite a bit less agreement with the statements dealing with internal decision-making and administrative structures. The average for the five statements in this criterion is 78.7 percent.

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Fig. 1 Staff Agreement with Criterion 1:Mission and Integrity

62.1

64.5

87.8

89.4

89.9

50.0 60.0 70.0

Q4-UNMC administrative structures promote effectiveleadership.

Q3-UNMC internal decision-making processes promoteparticipation and collaboration that assist my unit mission

Q2-Mission statement recognizes diversity of learners,constituencies, and society.

Q5-UNMC upholds and protects its integrity as aninstitution.

Q1-UNMC's mission is clear.

Percent of Staff Responding "Strongly Ag

80.0 90.0 100.0

ree" or "Agree" with Statement

Criterion 2: Preparing for the Future Staff members were next asked to respond to 4 items addressing UNMC’s preparation for the future. Preparation for the future incorporates the organization’s allocation of resources and whether its processes for evaluation and planning demonstrate its capacity to fulfill its mission, improve the quality of its education, and respond to future challenges and opportunities. As can be seen in Fig. 2, staff agreement was highest

Fig. 2 Staff Agreement with "Preparing for the Future" Statements

82.8

76.9

68.9

54.6

50.0 60.0 70.0 80.0 90.0 100.0

Q8-Evaluation and assessmentprocesses guide improvement

in my unit.

Q9-Planning activities in myunit align with UNMC's

mission.

Q7-Resource base supportsUNMC plans for maintaining

and strengthening quality.

Q6-UNMC realisticallyprepares for a future shaped by

multiple trends.

Percent of Staff Responding "Strongly Agree" or "Agree" with Statement

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for the statement that UNMC realistically prepares for a future shaped by multiple forces (82.8%). Agreement was lowest for the statement that evaluation and assessment processes guide strategies for improvement (54.6%). The average percent of staff members indicating Strongly Agree or Agree with the statements on preparing for the future is 70.8 percent. This is the lowest average among the five sets of statements about the NCA-HLC accreditation Criteria. Criterion 3: Student Learning and Effective Teaching The third NCA-HLC Criterion dealt with student learning and teaching effectiveness. The focus of this criterion is whether UNMC provides evidence of student learning and teaching effectiveness that demonstrates it is fulfilling its mission. Figure 3 summarizes staff agreement with the five statements dealing with student learning and teaching effectiveness. Agreement is highest with the statement, “UNMC’s resource base supports educational programs” (83.1%). Agreement is equally high for the statement, “UNMC promotes faculty, staff and student learning across the institution” (82.0%). Agreement is lowest for the statement, “UNMC supports creation of effective learning environments in my unit” (68.0%). The average proportion of staff agreeing with the student learning and teaching statements is 77.1 percent.

Fig. 3 Staff Agreement with Criterion

50.0

Q13-UNMC supports creation of effective learningenvironment in my unit.

Q12-Values and resources of UNMC support effective teachingin my unit.

Q11-UNMC objectives for student learning outcomes clearlystated for my program.

Q14-UNMC Promotes faculty, staff and student learning acrossthe institution.

Q10-UNMC's resource base supports educational programs.

Percent of Staff

3: Learning and Teaching

83.1

82.0

76.7

75.8

68.0

60.0 70.0 80.0 90.0 100.0

Responding "Strongly Agree" or "Agree" with Statement

Criterion 4: Acquisition, Discovery, and Application of Knowledge Four statements addressed the criterion, “Acquisition, Discovery, and Application of Knowledge.” Statements included: “UNMC demonstrates that it values research;” “At UNMC intellectual inquiry is integral to its educational programs;” “UNMC demonstrates that it uses valid current evidence for best patient care;” “UNMC assesses

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the usefulness of its curricula to students who will live and work in a global, diverse, and technological society;” and “Staff, students and staff are supported by UNMC to acquire, discover and apply knowledge responsibly.” The percentage of staff members agreeing with each of these research-focused statements is portrayed in Figure 4. Staff agreement is highest for the statement, “UNMC demonstrates that it values research” (93.2%). Agreement is lowest for the statement, “UNMC assesses the usefulness of curricula to students” (72.6%). The average proportion of staff saying either Strongly Agree or Agree is higher for this set of items than for any other set of accreditation criteria (82.4%). Criterion 5: Engagement and Service The fifth criterion presented to UNMC staff dealt with Engagement and Service. The supporting statement read, “As called for by its mission, the organization identifies its constituencies and serves them in ways both value.” Four statements addressed different facets of engagement and service.

Fig. 4 Staff Agreement wi

50

Q18-UNMC assesses the usefulness of curricula to students.

Q17-UNMC demonstrates use of valid current evidence forbest patient care.

Q19-Faculty, staff, students supported by UNMC to acquire,discover and apply knowledge responsibly.

Q16-At UNMC intellectual inquiry is integral to educationalprograms.

Q15-UNMC demonstrates that it values research.

th Criterion 4: Research

93.2

84.7

83.2

78.3

72.6

.0 60.0 70.0 80.0 90.0 100.0

Percent of Staff Responding "Strongly Agree" or "Agree" with Statement

As can be seen in Fig. 5, staff agreement with the four statements is highest for the statement, “UNMC has a commitment to engage with its identified constituencies and communities” (80.6%). The item addressing constituencies valuing UNMC services was second in rank for proportion of staff agreeing with the statement (77.7%). Lowest agreement was expressed with the statement, “UNMC learns from its constituencies to determine their needs” (71.3%). The average agreement of 76.2 percent for the four criteria was the second lowest level observed among the five accreditation criteria.

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Fig. 5 Staff Agreement with Criterion 5: Engagement and Service

80.6

77.7

75.1

71.3

50.0 60.0 70.0 80.0 90.0 100.0

s.

Q20-UNMC analyzes its ability to meet needs andexpectations of constituencies.

Q23-Internal and external constituencies value UNMCservices.

Q22-UNMC has a commitment to engage with constituenciesand communities.

Percent of Staff Responding "Strongly Agree" or "Agree" with Statement

Q21-UNMC learns from its constituencies to determine need

Summary of Staff Assessment of Accreditation Criteria Agreement with Individual Statements A majority of UNMC staff responded either “Strongly Agree” or “Agree” to each of the 23 accreditation statements. Agreement levels are summarized in Table 2 for five different percentile groups (from highest to lowest agreement level within each group). Over 9 in 10 responding staff agreed that UNMC demonstrates that it values research. Agreement was lowest for the evaluation and assessment statement. At the other end of the continuum of agreement, approximately 5 in 10 responding staff (54.6%) agreed that evaluation and assessment guide institutional strategies for improvement in their unit. Also showing lower agreement levels were four additional statements: “Planning activities in my unit align with UNMC’s mission, thereby enhancing our capacity to fulfill the mission”; “UNMC supports the creation of an effective learning environment in my unit”; “UNMC’s internal decision-making processes promote participation and support collaboration that enables my unit to fulfill its mission”; and “UNMC’s administrative structures promote effective leadership.”

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Table 2 Staff Agreement with Accreditation Statements

90 Percent or More “Strongly Agree” or “Agree”

UNMC demonstrates that it values research 80 -89.9 Percent “Strongly Agree” or “Agree”

UNMC’s mission is clear UNMC upholds and protects its integrity as an institution dedicated to social good The UNMC mission statement recognizes the diversity of its learners, other constituencies, and the

greater society it serves At UNMC intellectual inquiry is integral to its educational programs Faculty, students, and staff are supported by UNMC to acquire, discover and apply knowledge

responsibly UNMC’s resource base supports its educational programs UNMC realistically prepares for a future shaped by multiple societal and economic trends UNMC promotes faculty, staff and student learning across the institution UNMC has a commitment to engage with its identified constituencies and communities

70 -79.9 Percent “Strongly Agree” or “Agree” UNMC demonstrates that it uses valid current evidence for best patient care Internal and external constituencies value the services UNMC provides The resource base supports UNMC’s plans for maintaining and strengthening quality in the future UNMC’s objectives for student learning outcomes are clearly stated for my educational program’s

goals and make effective assessment possible The values and resources of UNMC support effective teaching in my unit UNMC analyses its ability to meet the needs and expectations of its constituencies UNMC assesses the usefulness of its curricula to students who will live and work in a global,

diverse, and technological society UNMC learns from its constituencies to determine their needs

60 -69.9 Percent “Strongly Agree” or “Agree” Planning activities in my unit align with UNMC’s mission, thereby enhancing our capacity to

fulfill the mission UNMC supports the creation of an effective learning environment in my unit UNMC’s internal decision-making processes promote participation and support collaboration that

enables my unit to fulfill its mission UNMC’s administrative structures promote effective leadership

50 -59.9 Percent “Strongly Agree” or “Agree” Evidence from UNMC’s evaluation and assessment processes guide institutional strategies for

improvement in my unit and programs

Average Agreement Levels by Accreditation Criterion Looking at the five accreditation criteria, average agreement was highest for statements in the research criterion, “Acquisition, Discovery and Application of Knowledge.” Next highest in agreement was the criterion, “Mission and Integrity” (78.7%). Staff agreement was lowest for statements in the “Preparing for the Future” criterion (see Figure 6).

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Fig. 6 Staff Agreement with Accreditation Criteria

82.4

78.7

77.1

76.2

70.8

60.0 70.0 80.0 90.0 100.0

Criterion 5: Engagement and Service

Criterion 3: Student Learning and Effective Teaching

Criterion 1: Mission and Integrity

Criterion 4: Acquisition, Discovery and Application ofKnowledge

Staff Responding "Strongly Agree" or "Agree" with Criterion Statements

50.0

Criterion 2: Preparing for the Future

Percent of

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DIFFERENCES IN STAFF ASSESSMENT OF ACCREDITATION CRITERIA Several analyses were conducted to search for possible differences in staff assessment of statements regarding the five HLC-NCA accreditation criteria. First, contingency tables were examined for several important staff characteristics identified by the Executive Committee. These characteristics included Gender, Principal Job Activities, Years at UNMC, and Primary Appointment Unit. Chi-Square statistics were computed for each table and examined. Nominal and ordinal measures of association were also examined. For simplicity in reporting, Gender, Principal Job Activities, Years at UNMC, and Primary Appointment Unit are summarized in separate tables (Tables 3A, 3B, 3C, and 3D, respectively). Table 3B reports staff results for several categories of Principal Job Activities. These categories were drawn from NU Values categories. Staff were provided categories (without definitions) and asked to self-select which of the principal job activities applied to them. As a result, there may be some mismatch between the job categories staff identified with for survey reporting purposes and their actual job category. This limitation, of course, applied to other demographic characteristics reported in the previous section. Each table provides mean scores for each of the accreditation statements for each of the different analysis sub-groups, as well as all UNMC staff respondents. Two variable relationships with significant Chi-Square statistics are denoted. Several items do show differences in response distributions that are not likely to have occurred by chance. All highlighted relationships have a Chi-Square statistic that is significant at the .05 level or less. It must be noted that while the Chi-Square statistic does show statistically significant differences in response patters across some of the analysis sub –groups, measures of association show weak relationships in every case. In interpreting this information, it is important to remember that lower mean scores indicate stronger agreement with the statement (Strongly Agree=1; Agree=2; Neither Disagree nor Agree=3; Disagree=4; Strongly Disagree=5). Thus, the mean score of 1.5 for Females on Question 15, “UNMC demonstrates that it values research,” is more positive than the 1.6 mean score for Male staff (see Table 3A). Criterion 1: Mission and Integrity in Carrying Out Mission A review of the two-variable contingency tables highlighted several differences within the category variables for several different accreditation items. For the Mission and Integrity criterion, Questions 3 and 4 show significant differences across the independent variables. Specific findings are summarized below:

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• Question 3—UNMC’s internal decision-making processes promote participation and support collaboration that enables my unit to fulfill its mission.

o Education-Outreach, Healthcare, and Research staff more positive (see Table 3B)

o Staff employed 0-5 years more positive (see Table 3C) o Nursing, Monroe Meyer Institute, School of Health Science Professions,

and University Medical Associates staff more positive (see Table 3D) • Question 4—UNMC’s administrative structures promote effective leadership.

o Education-Outreach, Healthcare, and Research staff more positive (see Table 3B).

o Staff employed 0-5 years and more than 11+ years more positive (see Table 3C)

o Nursing, Pharmacy, Monroe Meyer Institute, School of Health Science Professions, and Vice Chancellor for Research staff more positive (see Table 3D)

Criterion 2: Preparing for the Future Items associated with this criterion show several interesting differences across Primary Appointment Unit and Years at UNMC. Specific differences that are statistically significant include:

• Question 7—The resource base supports UNMC’s plans for maintaining and strengthening quality in the future.

o Healthcare staff more positive (see Table 3B) • Question 8—Evidence from UNMC’s evaluation and assessment processes guide

strategies for improvement in my unit. o Healthcare staff more positive (see Table 3B) o Staff with 0-5 years service more positive (see Table 3C) o Nursing, Pharmacy, Monroe Meyer Institute, School of Health Science

Professions, University Medical Associates, and Vice Chancellor for Research more positive (see Table 3D)

• Question 9—Planning activities in my unit align with UNMC’s mission, thereby enhancing our capacity to fulfill the mission.

o Staff with 6-10 years of service at UNMC less positive (see Table 3C) o Nursing, Eppley Institute, Monroe Meyer Institute, School of Health

Science Professions, University Medical Associates, and Vice Chancellor for Research more positive (see Table 3D)

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Table 3A

Accreditation Statement Mean Scores for All Staff and Gender

Gender Higher Learning Commission Criteria and Survey Items

All Respondents

Females

Males

Criterion 1 -- Mission and Integrity Question 1: UNMC's mission is clear. 1.8 1.7 1.8 Question 2: The UNMC mission statement recognizes the diversity of its learners, other constituencies, and the greater society it serves.

1.8 1.8 1.9

Question 3: UNMC's internal decision-making processes promote participation and support collaboration that enables my unit to fulfill its mission.

2.4 2.4 2.3

Question 4: UNMC's administrative structures promote effective leadership. 2.4 2.4 2.3

Question 5: UNMC upholds and protects its integrity as an institution dedicated to social good. 1.8 1.8 1.8

Criterion 2 -- Preparing for the Future Question 6: UNMC realistically prepares for a future shaped by multiple societal and economic trends. 1.9 1.9 1.9

Question 7: The resource base supports UNMC's plans for maintaining and strengthening quality in the future. 2.1 2.1 2.1

Question 8: Evidence from UNMC's evaluation and assessment processes guide institutional strategies for improvement in my unit.

2.5 2.5 2.4

Question 9: Planning activities in my unit align with UNMC's mission, thereby enhancing our capacity to fulfill the mission.

2.2 2.2 2.2

Criterion 3 -- Student Learning and Effective Teaching Question 10: UNMC's resource base supports its educational programs. 1.9 1.9 1.9

Question 11: UNMC evaluates student learning. 2.0 2.0 2.0 Question 12: UNMC Supports the creation of an effective learning environment in my unit. 2.1 2.1 2.1

Question 13: UNMC evaluates teaching effectiveness. 2.2 2.2 2.2

Question 14: UNMC promotes faculty, staff and student learning across the institution. 2.0 2.0 2.0

Criterion 4 – Acquisition, Discovery, and Application of Knowledge

Question 15: UNMC demonstrates that it values research 1.5* 1.5 1.6 Question 16: At UNMC intellectual inquiry is integral to its educational programs. 1.9 1.8 1.9

Question 17: UNMC demonstrates that it uses valid current evidence for best patient care. 2.0 2.0 1.9

Question 18: UNMC assesses the usefulness of its curricula to students who will live and work in a global, diverse, and technological society.

2.1 2.1 2.1

Question 19: Faculty, students, and staff are supported by UNMC to acquire, discover and apply knowledge responsibly.

2.0 1.9 2.0

Criterion 5 – Engagement and Service Question 20: UNMC analyzes its ability to meet the needs and expectations of its constituencies. 2.1 2.1 2.1

Question 21: UNMC learns from its constituencies to determine their needs. 2.2 2.2 2.2

Question 22: UNMC has a commitment to engage with its identified constituencies and communities. 2.0 2.0 2.0

Question 23: Internal and external constituencies value the services UNMC provides. 2.0 2.0 2.0

Total Number of Staff 1752 1230 506

*Indicates statistically significant differences in agreement with the Accreditation Criterion across Gender groups; Chi Square < .05

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Table 3B

Accreditation Statement Mean Scores for All Staff and Principal Job Activities

Principal Job Activities Higher Learning Commission Criteria and Survey Items

All Staff

Admin. & Business

Education-Outreach

Health-care

Info. Tech.

Research

All Others

Criterion 1 -- Mission and Integrity

Question 1: UNMC's mission is clear. 1.8 1.7 1.7 1.8 1.8 1.8 1.8 Question 2: The UNMC mission statement recognizes the diversity of its learners, other constituencies, and the greater society it serves.

1.8 1.8 1.8 1.8 1.8 1.9 1.8

Question 3: UNMC's internal decision-making processes promote participation and support collaboration that enables my unit to fulfill its mission.

2.4* 2.4 2.3 2.3 2.6 2.3 2.6

Question 4: UNMC's administrative structures promote effective leadership. 2.4* 2.4 2.3 2.3 2.7 2.3 2.5

Question 5: UNMC upholds and protects its integrity as an institution dedicated to social good. 1.8 1.8 1.8 1.7 1.8 1.8 1.8

Criterion 2 -- Preparing for the Future

Question 6: UNMC realistically prepares for a future shaped by multiple societal and economic trends. 1.9 1.9 2.0 1.9 1.9 2.0 2.0

Question 7: The resource base supports UNMC's plans for maintaining and strengthening quality in the future. 2.1* 2.1 2.1 2.0 2.2 2.1 2.2

Question 8: Evidence from UNMC's evaluation and assessment processes guide institutional strategies for improvement in my unit.

2.5* 2.5 2.4 2.4 2.6 2.5 2.7

Question 9: Planning activities in my unit align with UNMC's mission, thereby enhancing our capacity to fulfill the mission.

2.2 2.2 2.1 2.2 2.3 2.2 2.3

Criterion 3 -- Student Learning and Effective Teaching

Question 10: UNMC's resource base supports its educational programs. 1.9 1.9 2.0 1.9 2.0 1.9 2.0

Question 11: UNMC evaluates student learning. 2.0 2.0 2.0 1.9 2.0 2.1 2.2

Question 12: UNMC Supports the creation of an effective learning environment in my unit. 2.1* 2.1 2.1 2.0 2.3 2.1 2.1

Question 13: UNMC evaluates teaching effectiveness. 2.2 2.1 2.1 2.1 2.2 2.3 2.3

Question 14: UNMC promotes faculty, staff and student learning across the institution. 2.0 2.0 1.9 1.9 2.2 2.0 2.0

Criterion 4 – Acquisition, Discovery, and Application of Knowledge

Question 15: UNMC demonstrates that it values research 1.5* 1.4 1.5 1.5 1.5 1.7 1.6

Question 16: At UNMC intellectual inquiry is integral to its educational programs. 1.9* 1.8 1.8 1.8 1.9 1.9 1.9

Question 17: UNMC demonstrates that it uses valid current evidence for best patient care. 2.0* 2.0 1.9 1.8 2.0 2.1 2.0

Question 18: UNMC assesses the usefulness of its curricula to students who will live and work in a global, diverse, and technological society.

2.1 2.1 2.0 2.0 2.1 2.2 2.1

Question 19: Faculty, students, and staff are supported by UNMC to acquire, discover and apply knowledge responsibly.

2.0* 1.9 1.9 1.9 2.2 1.9 2.0

Criterion 5 – Engagement and Service

Question 20: UNMC analyzes its ability to meet the needs and expectations of its constituencies. 2.1 2.1 2.1 2.1 2.2 2.2 2.1

Question 21: UNMC learns from its constituencies to determine their needs. 2.2 2.2 2.2 2.1 2.2 2.2 2.2

Question 22: UNMC has a commitment to engage with its identified constituencies and communities. 2.0 2.0 2.0 2.0 2.0 2.1 2.0

Question 23: Internal and external constituencies value the services UNMC provides. 2.0 2.0 2.0 2.0 2.1 2.1 2.1

Total Number of Staff 1752 544 109 489 101 297 72 *Indicates statistically significant differences in agreement with the Accreditation Criterion across Principal Job Activities groups; Chi Square < .05

18

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Table 3C Accreditation Statement Mean Scores for All Faculty and Years at UNMC

Years at UNMC

Higher Learning Commission Criteria and Survey Items

All Staff

0-5 Yrs

6-10 Yrs

11+ Yrs

Criterion 1 -- Mission and Integrity Question 1: UNMC's mission is clear. 1.8 1.8 1.7 1.8 Question 2: The UNMC mission statement recognizes the diversity of its learners, other constituencies, and the greater society it serves.

1.8 1.9 1.8 1.8

Question 3: UNMC's internal decision-making processes promote participation and support collaboration that enables my unit to fulfill its mission.

2.4* 2.3 2.4 2.4

Question 4: UNMC's administrative structures promote effective leadership. 2.4* 2.3 2.5 2.4

Question 5: UNMC upholds and protects its integrity as an institution dedicated to social good. 1.8 1.8 1.8 1.8

Criterion 2 -- Preparing for the Future Question 6: UNMC realistically prepares for a future shaped by multiple societal and economic trends. 1.9 1.9 2.0 1.9

Question 7: The resource base supports UNMC's plans for maintaining and strengthening quality in the future. 2.1 2.0 2.1 2.1

Question 8: Evidence from UNMC's evaluation and assessment processes guide institutional strategies for improvement in my unit.

2.5* 2.4 2.6 2.5

Question 9: Planning activities in my unit align with UNMC's mission, thereby enhancing our capacity to fulfill the mission.

2.2* 2.2 2.3 2.2

Criterion 3 -- Student Learning and Effective Teaching Question 10: UNMC's resource base supports its educational programs. 1.9 1.9 2.0 1.9

Question 11: UNMC evaluates student learning. 2.0 2.0 1.9 2.0

Question 12: UNMC Supports the creation of an effective learning environment in my unit. 2.1* 2.0 2.2 2.1

Question 13: UNMC evaluates teaching effectiveness. 2.2 2.2 2.1 2.2

Question 14: UNMC promotes faculty, staff and student learning across the institution. 2.0 1.9 2.0 2.0

Criterion 4 – Acquisition, Discovery, and Application of Knowledge

Question 15: UNMC demonstrates that it values research 1.5 1.6 1.4 1.5

Question 16: At UNMC intellectual inquiry is integral to its educational programs. 1.9 1.9 1.8 1.8

Question 17: UNMC demonstrates that it uses valid current evidence for best patient care. 2.0 1.9 1.9 2.0

Question 18: UNMC assesses the usefulness of its curricula to students who will live and work in a global, diverse, and technological society.

2.1* 2.1 2.0 2.1

Question 19: Faculty, students, and staff are supported by UNMC to acquire, discover and apply knowledge responsibly.

2.0 1.9 1.9 2.0

Criterion 5 – Engagement and Service Question 20: UNMC analyzes its ability to meet the needs and expectations of its constituencies. 2.1 2.1 2.1 2.1

Question 21: UNMC learns from its constituencies to determine their needs. 2.2 2.2 2.2 2.2

Question 22: UNMC has a commitment to engage with its identified constituencies and communities. 2.0 2.0 2.0 2.0

Question 23: Internal and external constituencies value the services UNMC provides. 2.0 2.0 2.0 2.0

Total Number of Faculty 1752 740 297 581

*Indicates statistically significant differences in agreement with the Accreditation Criterion across Years at UNMC groups; Chi Square < .05

19

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Tabl

e 3D

Acc

redi

tatio

n St

atem

ent M

ean

Scor

es fo

r All

Staf

f and

Prim

ary

App

oint

men

t Uni

t

Prim

ary

App

oint

men

t Uni

t

Hig

her

Lea

rnin

g C

omm

issi

on C

rite

ria

and

Surv

ey It

ems

All

Staf

f A

cade

mic

A

ffai

rs

Bus

ines

s Fi

nanc

e C

hanc

ello

r O

ffic

e C

olle

ge o

f D

entis

try

Col

lege

of

Med

icin

e C

olle

ge o

f N

ursi

ng

Col

lege

of

Phar

mac

y E

pple

y In

st.

Info

Tec

hSe

rvic

es

Mon

roe

Mey

er In

st

Scho

ol o

f H

ealth

Sci

U

niv

Med

A

ssoc

V

.C. f

or

Res

earc

h C

rite

rion

1 --

Mis

sion

and

Inte

grity

Q

uest

ion

1: U

NM

C's

mis

sion

is c

lear

. 1.

8

1.7

1.7

1.6

1.9

1.8

1.7

1.9

1.8

1.9

1.7

1.5

1.7

1.8

Que

stio

n 2:

The

UN

MC

mis

sion

stat

emen

t rec

ogni

zes t

he

dive

rsity

of i

ts le

arne

rs, o

ther

con

stitu

enci

es, a

nd th

e gr

eate

r so

ciet

y it

serv

es.

1.8

1.

71.

81.

81.

91.

81.

72.

01.

91.

91.

71.

61.

71.

8

Que

stio

n 3:

UN

MC

's in

tern

al d

ecis

ion-

mak

ing

proc

esse

s pr

omot

e pa

rtici

patio

n an

d su

ppor

t col

labo

ratio

n th

at e

nabl

es

my

unit

to fu

lfill

its m

issi

on.

2.3*

2.

3

2.

42.

22.

92.

32.

22.

32.

32.

52.

22.

22.

22.

3

Que

stio

n 4:

UN

MC

's ad

min

istra

tive

stru

ctur

es p

rom

ote

effe

ctiv

e le

ader

ship

. 2.

4*

2.5

2.4

2.3

3.0

2.4

2.2

2.2

2.4

2.7

2.2

2.1

2.3

2.2

Que

stio

n 5:

UN

MC

uph

olds

and

pro

tect

s its

inte

grity

as a

n in

stitu

tion

dedi

cate

d to

soci

al g

ood.

1.

8

1.8

1.7

1.8

1.9

1.8

1.6

1.7

1.9

1.9

1.6

1.7

1.7

1.7

C

rite

rion

2 --

Pre

pari

ng fo

r the

Fut

ure

Que

stio

n 6:

UN

MC

real

istic

ally

pre

pare

s for

a fu

ture

shap

ed

by m

ultip

le so

ciet

al a

nd e

cono

mic

tren

ds.

1.9

2.

01.

81.

92.

12.

01.

72.

11.

91.

91.

91.

81.

92.

1

Que

stio

n 7:

The

reso

urce

bas

e su

ppor

ts U

NM

C's

plan

s for

m

aint

aini

ng a

nd st

reng

then

ing

qual

ity in

the

futu

re.

2.1

2.

02.

02.

02.

32.

11.

92.

02.

12.

21.

92.

22.

02.

0

Que

stio

n 8:

Evi

denc

e fr

om U

NM

C's

eval

uatio

n an

d as

sess

men

t pro

cess

es g

uide

inst

itutio

nal s

trate

gies

for

impr

ovem

ent i

n m

y un

it.

2.5*

2.

7

2.

42.

22.

92.

42.

22.

22.

42.

72.

42.

22.

32.

4

Que

stio

n 9:

Pla

nnin

g ac

tiviti

es in

my

unit

alig

n w

ith U

NM

C's

mis

sion

, the

reby

enh

anci

ng o

ur c

apac

ity to

fulfi

ll th

e m

issi

on.

2.2*

2.

4

2.

32.

02.

72.

22.

02.

32.

12.

32.

01.

82.

12.

0

C

rite

rion

3 --

Stu

dent

Lea

rnin

g an

d E

ffec

tive

Teac

hing

Que

stio

n 10

: UN

MC

's re

sour

ce b

ase

supp

orts

its e

duca

tiona

l pr

ogra

ms.

1.9

1.

91.

91.

92.

01.

92.

01.

91.

92.

01.

82.

01.

91.

9

Que

stio

n 11

: UN

MC

eva

luat

es st

uden

t lea

rnin

g.

2.0

2.

12.

21.

92.

01.

92.

01.

82.

02.

11.

91.

71.

92.

3

Que

stio

n 12

: UN

MC

supp

orts

the

crea

tion

of a

n ef

fect

ive

lear

ning

env

ironm

ent i

n m

y un

it.

2.1

2.

32.

32.

22.

32.

02.

12.

02.

22.

51.

82.

01.

92.

2

Que

stio

n 13

: UN

MC

eva

luat

es te

achi

ng e

ffec

tiven

ess.

2.2

2.

32.

32.

22.

52.

12.

12.

12.

32.

32.

11.

92.

12.

3

Que

stio

n 14

: UN

MC

pro

mot

es fa

culty

, sta

ff a

nd st

uden

t le

arni

ng a

cros

s the

inst

itutio

n.

2.0

2.

02.

02.

02.

61.

92.

02.

02.

02.

21.

71.

81.

91.

8

*Ind

icat

es st

atis

tical

ly si

gnifi

cant

diff

eren

ces i

n ag

reem

ent w

ith th

e A

ccre

dita

tion

Crit

erio

n ac

ross

Prim

ary

App

oint

men

t Uni

t gro

ups;

Chi

Squ

are

< .0

5

20

Page 21: SURVEY OF STAFF Accreditation Survey of Sta… · Disagree; and (5) Strongly Disagree. The first section of the survey also asked staff members to provide individual comments about

Ta

ble

3D (c

ont.)

Acc

redi

tatio

n St

atem

ent M

ean

Scor

es fo

r All

Staf

f and

Prim

ary

App

oint

men

t Uni

t

Prim

ary

App

oint

men

t Uni

t H

ighe

r L

earn

ing

Com

mis

sion

Cri

teri

a an

d Su

rvey

Item

s A

ll St

aff

Aca

dem

ic

Aff

airs

B

usin

ess

Fina

nce

Cha

ncel

lor

Off

ice

Col

lege

of

Den

tistr

y C

olle

ge o

fM

edic

ine

Col

lege

of

Nur

sing

C

olle

ge o

f Ph

arm

acy

Epp

ley

Inst

. In

fo T

ech

Serv

ices

M

onro

e M

eyer

Inst

Sc

hool

of

Hea

lth S

ci

Uni

v M

ed

Ass

oc

V.C

. for

R

esea

rch

Cri

teri

on 4

-- A

cqui

sitio

n, D

isco

very

, and

App

licat

ion

of

Kno

wle

dge

Que

stio

n 15

: UN

MC

dem

onst

rate

s tha

t it v

alue

s res

earc

h.

1.5

1.

41.

41.

41.

61.

61.

31.

51.

61.

51.

41.

51.

51.

4

Que

stio

n 16

: At U

NM

C in

telle

ctua

l inq

uiry

is in

tegr

al to

its

educ

atio

nal p

rogr

ams.

1.8

1.

91.

81.

82.

01.

81.

71.

91.

91.

91.

72.

01.

71.

9

Que

stio

n 17

: UN

MC

dem

onst

rate

s tha

t it u

ses v

alid

cur

rent

ev

iden

ce fo

r bes

t pat

ient

car

e.

1.9

2.

02.

02.

02.

01.

91.

81.

92.

02.

11.

82.

01.

92.

1

Que

stio

n 18

: UN

MC

ass

esse

s the

use

fuln

ess o

f its

cur

ricul

a to

st

uden

ts w

ho w

ill li

ve a

nd w

ork

in a

glo

bal,

dive

rse,

and

te

chno

logi

cal s

ocie

ty.

2.1

2.

12.

12.

22.

22.

11.

91.

92.

02.

12.

12.

02.

02.

3

Que

stio

n 19

: Fac

ulty

, stu

dent

s, an

d st

aff a

re su

ppor

ted

by

UN

MC

to a

cqui

re, d

isco

ver a

nd a

pply

kno

wle

dge

resp

onsi

bly.

2.

0

2.0

2.0

1.9

2.4

1.9

1.8

1.9

2.0

2.3

1.8

1.8

1.8

1.9

C

rite

rion

5 --

Eng

agem

ent a

nd S

ervi

ce

Que

stio

n 20

: UN

MC

ana

lyze

s its

abi

lity

to m

eet t

he n

eeds

and

ex

pect

atio

ns o

f its

con

stitu

enci

es.

2.1

2.

02.

12.

12.

32.

12.

02.

02.

12.

12.

01.

92.

12.

0

Que

stio

n 21

: UN

MC

lear

ns fr

om it

s con

stitu

enci

es to

de

term

ine

thei

r nee

ds.

2.2

2.

12.

12.

12.

42.

22.

02.

12.

22.

22.

02.

12.

12.

2

Que

stio

n 22

: UN

MC

has

a c

omm

itmen

t to

enga

ge w

ith it

s id

entif

ied

cons

titue

ncie

s and

com

mun

ities

. 2.

0

2.0

1.9

1.9

2.2

2.0

1.8

2.0

2.0

2.0

1.9

2.0

1.9

2.0

Que

stio

n 23

: Int

erna

l and

ext

erna

l con

stitu

enci

es v

alue

the

serv

ices

UN

MC

pro

vide

s. 2.

0

2.0

2.0

1.9

2.2

2.0

1.9

1.9

2.1

2.2

1.9

2.0

1.9

1.9

Tot

al N

umbe

r of

Sta

ff

1751

72

20

8 43

10

2 78

6 63

27

82

77

13

5 24

57

51

*I

ndic

ates

stat

istic

ally

sign

ifica

nt d

iffer

ence

s in

agre

emen

t with

the

Acc

redi

tatio

n C

riter

ion

acro

ss P

rimar

y A

ppoi

ntm

ent U

nit g

roup

s; C

hi S

quar

e <

.05

21

Page 22: SURVEY OF STAFF Accreditation Survey of Sta… · Disagree; and (5) Strongly Disagree. The first section of the survey also asked staff members to provide individual comments about

Criterion 3: Student Learning and Effective Teaching One of the five items used for this criterion showed differences. Specific differences include:

• Question 12—UNMC supports the creation of an effective learning environment in my unit.

o Healthcare staff more positive (see Table 3B) o Staff with 0-5 years service at UNMC more positive (see Table 3C)

Criterion 4: Acquisition, Discovery, and Application of Knowledge Primary appointment unit was again the primary variable where statistically significant differences were found across sub-groups on the accreditation items.

• Question 15—UNMC demonstrates that it values research. o Male staff less positive (see Table 3A) o Administration and Business more positive (see Table 3B)

• Question 16—At UNMC intellectual inquiry is integral to its educational programs.

o Administration and Business staff, Education and Outreach staff, and Healthcare staff more positive (see Table 3B)

• Question 17—UNMC demonstrates that it uses valid current evidence for best patient care

o Healthcare staff more positive (see Table 3B) • Question 18—UNMC assesses the usefulness of its curricula to students who will

live and work in a global, diverse, and technological society. o Staff with 6-10 years service more positive (see Table 3C)

• Question 19—Faculty, students and staff are supported by UNMC to acquire, discover and apply knowledge responsibly

o Administration and business, Education and Outreach, and Healthcare staff more positive (see Table 3B)

Criterion 5: Engagement and Service

• No significant differences were found for any of the analysis sub-groups for items in this criterion.

22

Page 23: SURVEY OF STAFF Accreditation Survey of Sta… · Disagree; and (5) Strongly Disagree. The first section of the survey also asked staff members to provide individual comments about

STAFF COMMENTS ABOUT ACCREDITATION AND UNMC After responding to the 23 accreditation statements covering the five NCA-HLC accreditation Criteria UNMC is reviewing for re-accreditation, staff respondents were able to provide comments. Question 24 read, “Please provide any additional comments you might want to make about how UNMC addresses the accreditation criteria provided in the statements above.” A total of 178 (10.1%) UNMC staff members provided qualitative comments. These comments were reviewed and coded to provide summary information. Figure 7 presents summary information on individual staff member comments. As can be seen, approximately 1 in 4 staff took the time to say they had no additional comment. Approximately 1 in 5 (19.1%) provided a comment indicating they were happy and that they were satisfied with UNMC. Illustrative comments include the following:

• “The accreditation committees that have been set up have attempted to be inclusive with participation from a variety of faculty and staff.”

• “I believe that UNMC is always on top of the most current technology to serve their patients, students, and assist research to be at the top of the game.”

• “I have been employed by UNMC for less than 1 year, but I am impressed by the level of expertise, commitment and responsibility to the community.”

• “My unit’s faculty and residents go beyond 100% in teaching our students with dedication and excellence.”

Fig. 7 Summary Categories for Staff Comments on UNMC Accreditation

Efforts

15.7

19.1

27.5

1.1

2.8

2.8

2.8

3.9

5.1

8.4

10.7

0.0 10.0 20.0 30.0 40.0 50.0

Other/Misc Comment

Help Students More/Value Teaching and Education More

UNMC Supports Professional Development

Need to Better Connect to Communities/Special Pop Concerns

Value More Areas/Appreciate More Than Research

Comment About Survey

Hard to Answer/Not Involved Enough

Comment About Leadership/Management/UNMC Mission

Suggestion to Improve UNMC Work Life/Salary/Processes

Everything OK/Happy/Satisfied

No Comment/Nothing Additional

Percent of Staff Making Comments

23

Page 24: SURVEY OF STAFF Accreditation Survey of Sta… · Disagree; and (5) Strongly Disagree. The first section of the survey also asked staff members to provide individual comments about

Next in frequency of mention were comments about things that could be done to improve the quality of UNMC staff members’ work life, salaries, and work/decision processes. Just less than 16 percent (15.7%) of staff provided comments addressing this area. The following comments are illustrative:

• “UNMC continues to stay competitive in every way except in salaries that compete with cost of living increases and the increases of health insurance. All of this growth is for nothing if we cannot maintain quality employees across the board on all levels.”

• “A program for teaching Research Professors how to better manage and lead their research staff would be an excellent idea. Many seem to be lacking in basic management and people skills. This often leads to conflicts between PIs and staff.”

• “I think that there needs to be more of a focus on higher education for employees and then apply incentives to reach those goals. This could be in the aspect of a degree (undergraduate/graduate) or just in continuing credits.”

Approximately 1 in 10 staff members (10.7%) providing open-end comments focused on the UNMC leadership, management, and mission. Illustrative comments follow:

• “UNMC does a great job of aligning its resources with the strategic plan and of

holding people accountable for achieving the plan. Also for setting stretch goals that help stretch faculty and staff to be innovative in thinking about how they can reach these goals.”

• “I have observed, over the past several years, that UNMC has a lack of capable managers that will make the tough decisions as to holding support staff to a high standard to maintain quality of service and support.”

• “Make the mission statement more widely known.” Other open-end comments reflected a concern that the respondent didn’t have all the information necessary to respond to certain survey items (8.4%); other comments were about some aspect of the survey (5.1%).

24

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Attachment A

Letter Sent Via E-Mail* to UNMC Staff Receiving the Accreditation Self-Study Survey

August 24, 2005 Address Dear _____: I am writing to request your participation in a web-based survey of all UNMC staff members. The survey is a part of UNMC's preparation for re-accreditation by the Higher Learning Commission of the North Central Association of Colleges and Schools (NCA). The Executive and Steering Committees for the accreditation self-study have designed this survey to determine your knowledge and attitudes about UNMC's strengths and needs in the context of the North Central accreditation process. The NCA encourages broad campus participation in the self-study process, and your input will enhance the self-study report. Major campus needs identified by the survey will be addressed before the report is submitted. The survey is being conducted by an external agency, and only summary information will be reported. Your anonymity will be protected. Within the next ten days you will receive an e-mail notice providing a link to a web page established for the survey. The web-based survey will also provide you with a link to our UNMC accreditation self-study web site if you want to learn more about the accreditation process. Thank you for your support of UNMC by helping prepare for re-accreditation. Thank you, Harold M. Maurer, MD Chancellor *An adaptation of this letter was also sent to the staff members without e-mail addresses.

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Attachment B

Text of E-Mail Message Inviting Staff to Participate in UNMC Staff Accreditation Survey

Date: August 29, 2005 To: <individual staff e-mail addresses here> From: Russell L. Smith, Ph.D. Subject: IMPORTANT-- Participate in the UNMC NCA Accreditation Self-Study

Survey of Staff

On August 24th you received a letter from Chancellor Maurer asking you to complete a survey of all UNMC staff. Please take a few minutes to click on the enclosed link and complete the short survey. This information will be used by the Executive and Steering Committees preparing UNMC's self-study report for the Higher Learning Commission-North Central Association. Thank you in advance for your survey participation and feedback. Please click the link below to begin the survey: <survey link located here>

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Attachment C

UNMC Staff Accreditation Survey—Online Version

UNMC Accreditation Self-Study Survey

The University of Nebraska Medical Center is preparing for its accreditation review by the Higher Learning Commission of the North Central Association of Colleges and Schools (NCA). To maximize the opportunity to prepare for the self-study process, the Executive and Steering Committees seek your impressions of UNMC's strengths and unmet needs. Your responses will be kept strictly confidential. The survey is being conducted via a third-party contract. The survey has two sections. Section I asks you to respond to a series of statements tied to the five accreditation criteria used by the Higher Learning Commission. For each criterion, a short statement is provided for background information. This statement is followed by several statements about the criterion. Most items ask for your opinion regarding UNMC, although several do ask you to respond regarding your unit or program. Please respond to each statement by selecting the response that best reflects your answer. For each statement there are five response options: (1) Strongly Agree , (2) Agree , (3) Neither Disagree nor Agree , (4) Disagree , and (5) Strongly Disagree . Section II asks you to respond to several demographic questions used for tabulation and reporting purposes.

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UNMC Accreditation Self-Study Survey

Section I. Accreditation Criteria Used By The Higher Learning Commission

Criterion 1 - Mission and Integrity: The organization operates with integrity to ensure the fulfillment of its mission through structures and processes that involve the board, administration, faculty, staff, and students.

1

UNMC's mission is clear.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

2

The UNMC mission statement recognizes the diversity of its learners, other constituencies, and the greater society it serves.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

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3

UNMC's internal decision-making processes promote participation and

support collaboration that enables my unit to fulfill its mission.

Strongly Agree Agree Neither Disagree nor

Agree Disagree Strongly Disagree

4

UNMC's administrative structures promote effective leadership.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

5

UNMC upholds and protects its integrity as an institution dedicated to

social good.

Strongly Agree Agree Neither Disagree

nor Agree Disagree Strongly Disagree

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UNMC Accreditation Self-Study Survey

Criterion 2 - Preparing for the Future: The organization's allocation of resources and its processes for evaluation and planning demonstrate its capacity to fulfill its mission, improve the quality of its education, and respond to future challenges and opportunities.

6

UNMC realistically prepares for a future shaped by multiple societal and economic trends.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

7

The resource base supports UNMC's plans for maintaining and strengthening quality in the future.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

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8

Evidence from UNMC's evaluation and assessment processes guide institutional strategies for improvement in my unit.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

9

Planning activities in my unit align with UNMC's mission, thereby enhancing our capacity to fulfill the mission.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

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UNMC Accreditation Self-Study Survey

Criterion 3 - Student Learning and Effective Teaching: The organization provides evidence of student learning and teaching effectiveness that demonstrates it is fulfilling its mission.

10

UNMC's resource base supports its educational programs.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

11

UNMC evaluates student learning.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

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12

UNMC supports the creation of an effective learning environment in my unit.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

13

UNMC evaluates teaching effectiveness.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

14

UNMC promotes faculty, staff and student learning across the institution.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

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UNMC Accreditation Self-Study Survey

Criterion 4 - Acquisition, Discovery, and Application of Knowledge: The organization promotes a life of learning for its faculty, administration, staff, and students by fostering and supporting inquiry, creativity, practice, and social responsibility in ways consistent with its mission.

15

UNMC demonstrates that it values research.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

16

At UNMC intellectual inquiry is integral to its educational programs.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

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17

UNMC demonstrates that it uses valid current evidence for best patient care.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

18

UNMC assesses the usefulness of its curricula to students who will live and work in a global, diverse, and technological society.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

19

Faculty, students, and staff are supported by UNMC to acquire, discover and apply knowledge responsibly.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

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UNMC Accreditation Self-Study Survey

Criterion 5 - Engagement and Service: As called for by its mission, the organization identifies its constituencies and serves them in ways both value.

20

UNMC analyzes its ability to meet the needs and expectations of its constituencies.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

21

UNMC learns from its constituencies to determine their needs.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

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22

UNMC has a commitment to engage with its identified constituencies and communities.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

23

Internal and external constituencies value the services UNMC provides.

Strongly Agree Agree Neither Disagree nor Agree Disagree Strongly Disagree

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UNMC Accreditation Self-Study Survey

Additional Comments:

24

Please provide any additional comments you might want to make about how UNMC addresses the accreditation criteria provided in the statements above.

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UNMC Accreditation Self-Study Survey

Section II. Background Information

This section asks you to provide several items of background information. This information will be used for tabulation and analysis purposes only.

25

Which of the following best describes your principal job activities at UNMC?

Administrative and Business Operations

Advising/Career/Student Services

Educational/Outreach Programs

Facilities Planning and Operations

Food Service/Dietary

Healthcare

Information Technology

Library Services

Materials Management/Print Production

Museum/Arts

Public Relations/Marketing/Development

Public Safety

Research and Agriculture

Sports and Recreation

Television, Radio and Video Production

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26

Are you considered a full-time employee, or are you part-time?

Full-time

Part-time

27

In what UNMC unit is your primary appointment?

Academic Affairs (e.g., Library, Student Services)

Business and Finance

Chancellor's Office

College of Dentistry

College of Medicine

College of Nursing

College of Pharmacy

Eppley Institute

Information Technology Services

Munroe Meyer Institute

School of Allied Health Professions

University Medical Associates

Vice Chancellor for Research

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28

My primary UNMC campus location is:

Omaha

Lincoln

Kearney

Scottsbluff

29

What is your racial/ethnic group? (check all that apply)

White/non-Hispanic

Black/non-Hispanic

Hispanic

Asian/Pacific Islander

Native American/Alaskan

Other, Please Specify

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30

What is your gender?

Female

Male

31

Years at UNMC

2 years or fewer

3-5 years

6-10 years

11-20 years

More than 20 years

42

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Att

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43

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Att

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44

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Att

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45