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SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE Alan Jope & Graeme Pitkethly

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Page 1: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE

Alan Jope & Graeme Pitkethly

Page 2: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

SAFE HARBOUR STATEMENT

This announcement may contain forward-looking statements, including ‘forward-looking statements’ within the meaning of the United States PrivateSecurities Litigation Reform Act of 1995. Words such as ‘will’, ‘aim’, ‘expects’, ‘anticipates’, ‘intends’, ‘looks’, ‘believes’, ‘vision’, or the negativeof these terms and other similar expressions of future performance or results, and their negatives, are intended to identify such forward-lookingstatements. These forward-looking statements are based upon current expectations and assumptions regarding anticipated developments andother factors affecting the Unilever Group (the ‘Group’). They are not historical facts, nor are they guarantees of future performance.

Because these forward-looking statements involve risks and uncertainties, there are important factors that could cause actual results to differmaterially from those expressed or implied by these forward-looking statements. Among other risks and uncertainties, the material or principalfactors which could cause actual results to differ materially are: Unilever’s global brands not meeting consumer preferences; Unilever’s abilityto innovate and remain competitive; Unilever’s investment choices in its portfolio management; inability to find sustainable solutions to supportlong-term growth including to plastic packaging; the effect of climate change on Unilever’s business; significant changes or deterioration incustomer relationships; the recruitment and retention of talented employees; disruptions in our supply chain and distribution; increases orvolatility in the cost of raw materials and commodities; the production of safe and high quality products; secure and reliable IT infrastructure;execution of acquisitions, divestitures and business transformation projects; economic, social and political risks and natural disasters; financialrisks; failure to meet high and ethical standards; and managing regulatory, tax and legal matters.

These forward-looking statements speak only as of the date of this announcement. Except as required by any applicable law or regulation, the Groupexpressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained hereinto reflect any change in the Group’s expectations with regard thereto or any change in events, conditions or circumstances on which any suchstatement is based.

Further details of potential risks and uncertainties affecting the Group are described in the Group’s filings with the London Stock Exchange,Euronext Amsterdam and the US Securities and Exchange Commission, including in the Annual Report on Form 20-F 2018 and the UnileverAnnual Report and Accounts 2018.

Page 3: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Alan Jope

Page 4: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Sustainable business driving

superior long-term financial performance

Brands with purpose

What I will lead for…

Diverse, digital and

flexible organisation

Page 5: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Margin improvement

Competitive growth

Top 1/3 TSR

Cash generation

5 Year Average

3.5% USGMarket

growth

3%-3.5%

Sustainable business driving superior financial performance

€10bnCash

returned to shareholders

€5bnFree cash

flow

15.5% 15.6%

16.4%

17.5%

18.4%

2014 2015 2016 2017 2018

5 Year UOM

20

40

60

80

100

120

140

160

180

200

UL

TSR from 01.14 to 01.19, in Euros for Unilever combined, excluding outliers

2018

Page 6: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Accelerating GROWTH: Portfolio Shift – M&A

2008 2018

% of acquisitions

% of divestments

54% 38% 18% 20%28% 42%% of total turnover

Foods & RefreshmentBeauty & Personal Care Home Care

70

5

20

95

10

0

% of acquisition and divestment based on turnover since 2009, includes Horlicks which is not yet completed2018 turnover excludes spreads

Page 7: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Accelerating GROWTH: Portfolio Shift - Organic

Innovation New brands

Mo

re

ben

efit

s

Rising income

MARKET DEVELOPMENT

NEW FORMATS

SUPERIOR CORE

SUSTAINABILITY

Page 8: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Accelerating GROWTH: Channels

8%Growth p.a.

Out of Home

Health & Beauty

E-commerce

Page 9: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

High growth geogsAccelerating GROWTH: Geographies

Strength and depth in emerging markets60% of turnover in emerging markets

16 markets over €500m and 38 over €100m

0

1

2

5

3

€bn

>€500m >€100mTurnover

Page 10: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

High growth geogsAccelerating GROWTH: Geographies

…and the next generation4 growth powerhouses…

GDP growth2019

Population 2019

Vietnam 7% 97m

Pakistan 3% 205m

Bangladesh 8% 168m

Myanmar 7% 54m

Source: Oxford Economics

9%India

5%China

6%Brazil

5%Indonesia

% of turnover 2018

Page 11: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Sustainable business driving

superior long-term financial performance

Brands with purpose

What I will lead for…

Diverse, digital and

flexible organisation

Page 12: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

TalkabilityRelevance Less elasticity

Penetration

High growth geogsPurpose pays: The evidence is compelling

Purpose-led brands grow 2X faster

Source: Kantar

Page 13: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

High growth geogsPurposeful brands

28 Sustainable Living Brands Brands with purpose grow

OUR SUSTAINABLE LIVING BRANDS

GROW 69% FASTER

Page 14: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

High growth geogsPurpose: Say and Do

SAY

DO

Supporting“Progress seekers”

Justice in all its flavors

Everyone deserveshealthy, healed skin

Shattering beauty stereotypes

Page 15: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Sustainable business driving

superior long-term financial performance

Brands with purpose

What I will lead for…

Diverse, digital and

flexible organisation

Page 16: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

A diverse, digital and flexible company

Talent Skills OrganisationCulture

DIGITAL

DIGITAL

DIGITAL

49%

80%

Business leaders local to their markets

Womenmanagers

FROM HIERARCHIES

TO NETWORKS

Execution

Efficiency

Digital1300Number of digital marketers

Page 17: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Chief Operating Officer

Nitin Paranjpe

Key responsibilities

1. Deliver divisional strategies

2. Increase speed and consistency of execution

3. In-year resource allocation

Page 18: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

More from the core Future fit portfolio High growth spaces

PrioritiesSunny Jain

€21bn

42% of Unilever

60% emerging

markets

Beauty & Personal Care

New model of marketing (Purpose, Content, Data)

Picture of Sunny

Page 19: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Tatcha

Page 20: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

€19bn

38% of Unilever

50% emerging

markets

Hanneke Faber

Foods & Refreshment

Transform the portfolio High growth channels Emerging markets

Priorities

Page 21: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Home Care

€10bn

20% of Unilever

80% emerging

markets

More from the core Sustainability and Green Technology

Future fit portfolio

Peter Ter Kulve Priorities

Page 22: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

OUR VISION

is to be the global leader in

sustainable business. We

will demonstrate how our

purpose-led, future-fitbusiness model drives

superior performance,

consistently delivering financial

results in the top third of

our industry

Our vision

Page 23: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Integrated sustainability AND business strategy

CREATE CAPABILITY THROUGH LIFELONG

LEARNING

UNLOCK CAPACITY FOR GROWTH

DEEPEN OUR CULTURE OF PIONEERING

CONTRIBUTE TO A FAIRER AND MORE SOCIALLY

INCLUSIVE WORLD

DELIVER LONG-TERM, SUPERIOR VALUE

SERVE PEOPLE EVERYWHERE

USE OUR SCALE FOR GOOD

IMPROVE THE HEALTH OF THE PLANET

IMPROVE PEOPLE’S HEALTH, CONFIDENCE & WELLBEING

Page 24: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Graeme Pitkethly

Page 25: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

5S

ZBB

Mix

Restructuring

FY 2018

18.4%

20.0%End to end programmes

€6bn savings 2017- 2019, over €4bn delivered

2/3 reinvestment

Up to €3.5bn to unlock savings

High growth

Accretive

Premiumisation

FY 2020

16.4%

FY 2016

Levers of margin

Page 26: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

AXE deodorantsUses 20% less aluminium

Fabric sensationsActive ingredients harmonised

Savings programmes in action

Zero Based Budgeting 5S

Logistics

Facilities

BMI 4Q 3Q 2Q 1Q

‘15

‘15

‘15

External benchmark quartiles

4Q 3Q 2Q 1Q

4Q 3Q 2Q 1Q

Page 27: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

High growth geogsBrand investment

More marketing New marketing models

Media and instore activationIncrease in spend 2016-18

+€310mMarketing expertise

More digital media

Measures

ASSET QUALITY

BRAND HEALTH

SHARE OF VOICE

Page 28: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

High growth geogsAcquisitions and disposals

Bolt-on strategy Rollouts

32Acquisitions since 2015

€11bn

~70bpsAdded to Q1 growth

HIGH GROWTH AREAS

WHITE SPACES

PUKKA

QUALA

€8bn

Spend

Proceeds

Page 29: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

Our investment case

Superior financial performance

Purpose-led, Future-fit

SUPERIOR LONGTERMVALUE

GROWTH

MARGIN

CASH CONVERSION

3-5%

20% UOM

100%

Multi-stakeholdermodel

Consumers

Employees

Customer

Society Shareholders

Planet

2020 targets

Page 30: SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE … · 2020-03-19 · Mix Restructuring FY 2018 18.4% 20.0% End to end programmes €6bn savings 2017- 2019, over €4bn delivered

SUSTAINABLE BUSINESS DRIVING SUPERIOR PERFORMANCE

Alan Jope & Graeme Pitkethly