suze presenter pack aug 2010

Go MAD ThinkingPocket Gate Farm

Off Breakback RoadWoodhouse Eaves

LeicestershireLE12 8RS

T: 01509 [email protected]

Go MAD Thinking

Who are Go MAD Thinking?

Helpful stuff to consider from Suzanne Wood

www.gomadthinking.com

Background to Go MAD Thinking

Created in 1998, as a result of 4000 hours of research, our holistic framework links together 7 key principles to provide a DNA for success

that is universally applicable. The Go MAD Thinking Framework underpins all our client work.

Once learned, Go MAD Thinking techniques can be systematically applied to improve the probability of success for any day to day task, medium sized project or major business improvement. When applied and embedded, sustainable working practices emerge – ‘business as

usual’ just got better!

We call what we do “Solution Focused Thinking”.


Go MAD is a Solution Focused Thinking™ system that helps individuals and organisations think:

• with greater speed • with improved clarity • with enhanced creativity • more consistently

““A definition of insanity is to carry on doing the same thingsA definition of insanity is to carry on doing the same things in the same way and expect different results”in the same way and expect different results”

Albert EinsteinAlbert Einstein

Solution Focused Thinking:

7. Identify what works and keep doing it8. Identify what doesn’t work and do something different9. Develop a systems thinking approach based upon key principles of

making a difference


The Go MAD® Thinking Framework


Self Belief

Define Goal

Reason Why

The Internal Triangle

(or Capturing ‘Hearts and Minds’)

Helpful and Hindering self – talk

Self - awareness

Your experience (life/work/relationships) and how it shapes you

Self – perception of capability, ability and confidence

What are your motivators?

How passionate are you?

How much do you want to be successful?

Are you moving ‘away from’ or ‘towards’ something?

S… what specifically do you want to achieve?

M… how will you measure your success?

A… how achievable do you believe this to be?

R… how relevant is this to you/your people?

T… by when, exactly?


Define Goal

Involve Others

Plan Priorities

Involving the people you know… colleagues, friends, family, customers

Involving the people you don’t know… competitors, experts, the world

Involving the right people for the right reasons… not just because ‘they’ve always been involved’

Getting the buy-in of those who you want to help you

Using High Quality Questions to explore possibilities

Generating high numbers of possibilities as an individual or in a team situation

Prioritising those that will make the difference… most suitable, most passionate about, most practical, most off the wall

Planning the time in to do them

The External Triangle

(Being creative with the Practical stuff)

SMART

Umbrella

Qualitative

Sensory Specific

(4 Methods to gain clarity for any type of goal)


Go MAD® 26 areas of personal competence

- Goal defining- Self-motivation- Vision and values alignment- Use of imagination- Possibility based thinking- Ideas generation- Risk assessment- Problem solving- Prioritising- Project planning- Time/self management- Resource analysis- Personal development

Planning (P.D.P)

- Leadership- Mental programming- Self-awareness- Confidence building- Team working and

delegation- Relationship building- Communication- Influencing- Decision making- Taking responsibility- Role-modelling- Taking action- Results monitoring

Reason Why

Define Goal

Plan Priorities

Self Belief

Personal Responsibility

Involve Others

Take Actions & Measure Results

Strength Importance

Task

Che

ck Achievability

Buy-in


Ambition

Values

Motivation

Vision Use of Imagination

Role Modelling Measure Results!Accountability

Self-awareness

Mental Programming

Confidence Building

Resource Analysis

Leadership

SMART

Relationship Building

Team Working

Delegation

Possibilities, Priorities, Planning

Time

Problem Solving

Project Management

Creative Thinking

Risk Assessment

Decision making

Assessment

Comm

unica

tion

P.D.P.

Time Management

Achievement


Assumed Imposed Expected

THINKING ACTIONS RESULTS

Go MAD Behavioural/skilldevelopment

Measured


Application Levels for Solution Focused Thinking™

Helping you to think

(Personal Effectiveness)

Helping others to think(Coaching)

Helping teams to think(Projects, meetings & team development)

Helping organisations to think(Leadership thinking & cultural transformation)


Individuals Coaching Teams/Projects Organisational Change

Power Hours In-house Bespoke Programmes

Big Breakthrough Workshops

Business Unit Development (BUD) System

icheev – online thinking tool Open Programmes Facilitation of Project Meetings

Research & Diagnostic

Personal Effectiveness Programmes:

1-2 Days

Executive/Performance Coaching

Peak Performance Profiling Measurement Tools

www.gomadthinking.tv (online resource library)

Licensed Facilitators Visioning Workshops Vision & Culture Alignment

Post Graduate Certificate in Solution Focused Thinking

Application Modules:- Meetings

- Project Planning- Facilitation

Bespoke Leadership Programmes

Post Graduate Diploma in Solution Focused Leadership

Audio, Video, Text Materials Design

Cultural Transformation

“Leading Business Improvement” – An 18 – 24-month programme (incorporating a Masters Degree in Solution Focused Thinking & Leadership) with a guaranteed minimum 200% R.O.I. and payment by results.

Applying Go MAD Thinking – Examples

3


Culture (Collective

Beliefs)

LeadershipResponsibility People

OrganisationalReason Why

Vision &Objectives

ManagementThinking &

Planning

Go MAD® Organisational Development Framework

Take Action & Measure Results


Examples of measurable differences made through Go MAD 90-Day Challenges

- the design, launch and evaluation of an innovation scheme for 7500 people (over 500 sites) resulting in 76% employee engagement, 630 team entries with just the top 5 entries providing cost savings of £264,000.

- savings in recruitment costs of over £500,000

- the lease of 15 properties previously unoccupied for a combined 50 years.

- innovations in 85 convenience stores providing over £1.1m additional profit p.a.

- 1000 new retail customers

- increased and faster occupancy rates in pub/restaurants resulting in over £300,000 profit p.a.

- 37% increase in pharmaceutical product sales

- 100% increase in pharmaceutical service referrals

- increase in successful aggressive growth plan funding applications from 30 to 80%

- strategy development to increase revenues from $400m to $750m within 3 years

- 23m Euro sales and retention of key accounts

- process efficiency in clearing 6 - 8 week backlogs of insurance policy documents

- improved mystery shopping results from 75 - 95%


Go MAD Thinking Clients1181183MAMRC Aon Arcadia GroupAurum HoldingsAvivaAxiom HousingBakkavorBarclays Bank (Global Sourcing)BDO Stoy HaywardBootsBristol Myers-SquibbBritish SugarCarillionCastle College NottinghamCereal Partners UKCeridianChelsea FCCisco SystemsCoventry Building SocietyDePuy Johnson & JohnsonEdexcelEurostarEver So Sensible Bars LtdEverards BreweryFirst GroupGallaherGatehouse Bank

GE HealthcareGovernment Office for the East Midlands Harvest Housing GroupHawes Signs Huntsman Advanced MaterialsHyde Housing GroupIndesitJohnson Matthey Catalysts Johnston PressJust Housing Krispy KremeLloyds Banking Group (General Insurance)London Borough of LambethMatalan Mercer Midcounties Co-operative Mid Essex Hospital TrustMinistry of Defence National Grid Wireless Newham PCT NpowerNorthern FoodsNorthern Rock Novozymes Biopharma O2 OCSParcelforce Pirelli Tyres Pitney Bowes

Precision Cast PartsQBE InsuranceRalph Trustees Ltd Reading AgencyResolutionRolls-Royce plcRoyal & SunAllianceSalisbury NHS TrustScottish Media GroupSelect Service PartnersSevern Trent plcSouth Somerset PCTSouth Yorkshire PoliceSport EnglandSTA TravelSuperdrug Stores plcTACTThe Grove HotelThe Manchester Commonwealth GamesTibbett & BrittenTUIUniversity of BirminghamVisit ScotlandVolkswagen Financial ServicesVolkswagen GroupWest Notts CollegeWolseley UKYork City LibrariesZurich Financial Services

Ask yourself the Question:

How might we possibly bring additional business benefit by using Solution Focused Thinking ?

suze presenter pack aug 2010

Business

mad thinking framework

mad thinking techniques

mad thinkingwho

mad thinking pocket

right people

self talk self awareness

self belief

goal reason