SV8100 – Sales kit

SV8100 team Pre-Sales SupportBusiness Line SV810019 November 2008

Sales kit

• BusinessNet

• Interactive sales kit

• Roadshows

• Demo package

• Prices

• Manuals

• Courses

• Customer cases

Agenda

Sales kit

Sales kit

Interactive Sales Kit• Overview of opportunities• Understand the solution• Learn about the market• Discover what customers want• Beat the competition• Learn to use this ISK

• Understand what I have to sell• Decide which customers to target• Find the right solution for my customer• Position versus the competition• Find more information

Sales kit

Your opportunity:Value of a typical sale: €5,000 - €15,000Time to close: 1 - 4 weeks

Benefits to you:• A SV8100 sale is usually straightforward, often driven by the need to

replace or upgrade an existing PBX and terminals, move offices or expand the business.

• Configuring and ordering the solution is simple and there is little post-sales sales support needed. Customers can transition to IP at their own pace.

• Most applications, except for Business ConneCT, are provided free for a trial period, providing a good opportunity for application up-sell. Business ConneCT is a powerful all-in-one Unified Communications solution, which delivers demonstrable business benefit to customers and added value to you

Interactive Sales Kit

• SV8100 Communications Server

• VM8000 InMail Solution

• SV8000 Series InRouter Roadmap

• SV8000 Series ACD

• SV8000 Series PC Pro / Web Pro

• Desktop PC Attendant

• Desktop PC Assistant

• MyCalls In preparation

• Business ConneCT

• DECT handsets and devices

• IP DECT

• UM8000 Unified Messaging

• SV8x00 Hopitality Management

Sales sheets

Sales kit

Data sheets

• SV8100 Communications Server

• Desktop Digital Terminals

• Desktop IP Terminals

• MyCalls In preparation

• Business ConneCT

• DECT devices: C124, G355,

G955, I600, M155

• Business Mobility IP-DECT

• UM8000 Unified Messaging

Sales kit

Brochures

• SV8000, 360 degree-communication

• Desktop IP and Digital Terminals

• Desktop Suite

• SV8000 Series Hospitality Vision

• Hospitality Solutions

• Business Mobility IP-DECT

• UM8000 Unified Messaging

Sales kit

Presentations

• Sales presentationA base for Customer Presentation

• Architecture• Applications• New Terminals• Business Mobility• And more

Sales kit

Presentations• Applications• Terminals• Mobility

Sales kit

• Channel presentation• Company presentation• SV8100 architecture

• All sales support presentations

PresentationsSales kit

• Links to many related subjects!

Candy box with UNIVERGE360 logo

Digital picture frame USB hub

“SV8000 style”

Posters and give aways

Posters

Give aways (in progress)

Web banner

Sales kit

Posters and give aways

Direct Mail

Advert

Roll display (NEC & NEC Philips)

CD cover and CD with UNIVERGE360 logo

Sales kit

Road Shows• Road Shows - Support EMEA “big bang”

• Registration Website – www.univerge360.eu• All invited attendees receive personalized email link to

www.univerge360.eu signed by responsible channel manager

Sales kit

SV8100 Demo Package is established to address the strong points and positioning of the system capabilities and focus on applications.

Package contents:• SV8100• Digital phones (DTL-6DE,DTL-24D,DTL-8LD)• IP phones (ITL-12D, ITL-32D)• DECT handsets (C124, G355, G955)• 4 Analogue trunk Interfaces• PRTA trunk interface (30 channels)• Business ConneCT• SP310• PC Pro

Extra:• Marketing materials

Demo kit (Middle East)

PC Pro

PRI Trunk interface

IPNetwork

4 IP Terminal Licenses

PSTN

IP

8 DigitalTerminalinterfaces

8 AnalogueTerminalInterfaces

IP DECT

BCT SP310

AP2001 x C1241 x G3551 x G955

1 xDTL-6DE2 xDTL-24D1 xDTL-8LD

1 xITL-12D1 xITL-32D

Applications

Platform

4 Analogue Trunks

Demo kit (Middle East)

Demo kit (Europe)Contents of the SV8100 demo package :• SV8100 + CD-LTA

• 8 Dig.ext.intf, 2 An.ext.intf.• 4 An trunks, 2 BRI trunk)

• InMail• Gigabit switch (CD-ETIA)• DT310 digital phone (6 keys, TDM handset)• DT330 digital phone (24 keys, ip handset)• DT730 IP phones (8, 12, 32 keys)• DT750• IP DECT: AP200S, C124, G355, G955• Business ConneCT• MyCalls• Desktop Suite• PC Pro• Marketing material

Special promotional price per configuration

Sales kit

PC Pro

2 BRI

digital trunks

IPNetwork

4 IP Terminal Licenses

PSTN

IP

8 Digitalterminalinterfaces

2 AnalogueterminalInterfaces

IP DECT

BCT MyCalls SV8100 Desktop Suite

AP2001 x C1241 x G3551 x G955

1 xDTL-6DE2 xDTL-24D1 xDTL-8LD

1 xITL-12D1 xITL-32D

Applications

Platform

4 Analoguetrunks

Sales kit

Demo kit (Europe)

Applications – PC1:• MyCalls (Call Recorder server on a separate server)• Desktop Suite (Attendant, Assistant, SP310)• Use MyCalls PC specification• Use Windows Vista for any demo as anything older would look poo• The better the machine the better quicker everything will run• Putting more memory in would be better, e.g. 1GB or more. Applications – PC2:• Business ConneCT• IP DECT configurator• PC Pro• These 3 apps are also running on 1 PC for the SV8300 demo package• Use BCT PC specification as PC Pro and IP DECT Configurator take up

minimal resource

Sales kit

Demo kit (Europe)

Demo script:• Day and Night mode• Voicemail and Msg Waiting• Auto Attendant• Automatic Call Distribution

– Supervisor, agents– Log in/out options– Call / queue handling– Position in queue– Off Duty mode – Wrap up mode

Sales kit

Demo kit (EU)• Hotdesking (IP, no TDM)• Call park hold and transfer• Call back• Camp-on• Call to ring groups• Call forwarding features• Call to operator• Simulate DDI calls (loopback)• Conference bridge• Hunt group working• Lock telephone (security features)

Example: real hotdesking• Log in as ext.210 on DT730-1; After that log in as ext.210 on DT730-2• SV8100 knows that 210 is already logged in somewhere else • SV8100 asks you to confirm by displaying ‘Override?’• Yes Only DT730-2 will become ext.210

Terms & Conditions• The program is exclusive for BPP registered partners.• The content of the demo package is defined by NEC Philips.• As part of the demo program NEC Philips may include aggressively priced demo

equipment, subject to some rules and restrictions. These so called Special Promotional Demo Bundles can be added and removed from the demo program at any time, without notice.

• The products are sold and licensed for customer demonstration purposes only.• The products must be used by the authorized partner for only.• The products are not for re-sale.• One demo package for each Tier 1 partner, Tier 1 distributor or certified Tier 2 partner• Only the complete demo package can be ordered• This program can not be combined with other promotional actions, special pricing offers.• All purchases prices are final, no extra discounts apply to this offer.• All prices are exclusive of applicable taxes.• This program is restricted by Dutch law.• The software licensed under this program is subject to terms and conditions of the partner

agreements.• The programs runs from July 1st, 2008 to December 31st 2008.• NEC Philips reserves the right to amend, modify and/or discontinue this promotion at any

time without notice. Administration of this promotion is at the sole discretion of NEC Philips

Ordering demo packagesHow to order it?

• Ordering via channel manager• Ordering only via email to Logistic Account Manager

Prices• Prices are available in Prophix

Sales kit

SV8100 manuals

Sales kit

• SV8100 system hardware manual• SV8100 Features manual• Diagnostics manual

• Multiline telephone users guide• Single line telephone users guide• Type A (retro keypad) with Aspire

user guide• Bluetooth handset user guide

• VoIP manual plus networking

• InRouter installation manual• InSwitch Gigabit PoE switch manual

• InMail system manual• InMail user guide• InMail system administrator guide

• InACD manual

• MyCalls installation manual• MyCalls user guide

• Hotel manual• Hotel receptionist guide• Hotel user guide

SV8100 manuals are available on BusinessNet!

SV8100 manuals

Sales kit

• Licensing procedure• CTI installation manual

• Desktop Suite applications installation manuals• Business ConneCT SV8100 integration manual

• DECT handset C124 user guide• DECT handset G355 user guide• DECT handset G955 user guide

• NEC SIP DECT customer engineers manual• NEC SIP DECT administrator guide

• Mobile extension user guide• Wireless LAN Handset (MH240) user guide

More manuals will be created (Rls 2)

SV8100 courses

Sales kit

• SV8100 Basic • SV8100 Migration • SV8100 Migration UK Only

• SV8100 VoIP Introduction • SV8100 VoIP Extension/Networking • SV8100 VoIP Introduction

• SV8100 Hotel Integration

• SV8100 MyCalls Basic• SV8100 MyCalls Advanced/Enterprise• SV8100 MyCalls ACD/Agent Control• SV8100 MyCalls call Recorder

• SV8100 InMail

• SV8100 Desktop Applications

• SV8100 IP DECT Configuration• SV8100 IP DECT Survey• SV8100 IP DECT Configuration• SV8100 IP DECT Survey

• InSkin Hub and InSkin Router

• Aspire Basic Course• XN120 Basic Course• XN120 Basic Course

Customer cases

Sales kit

• SV8100 fieldtrails per country (table)• Also fieldtrials for BCT are running