symantec netbackup installation guidedanno/symantec/netbackup_install... · 2013. 9. 12. · 7.0...

Symantec NetBackup™Installation Guide

Windows

Release 7.5

21220075

The software described in this book is furnished under a license agreement and may be usedonly in accordance with the terms of the agreement.

Documentation version: 7.5

PN: 21220075

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Symantec and the Symantec Logo, NetBackup, Veritas, and LiveUpdate are trademarks orregistered trademarks of Symantec Corporation or its affiliates in the U.S. and othercountries. Other names may be trademarks of their respective owners.

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Printed in the United States of America.

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Technical SupportSymantec Technical Support maintains support centers globally. TechnicalSupport’s primary role is to respond to specific queries about product featuresand functionality. The Technical Support group also creates content for our onlineKnowledge Base. The Technical Support group works collaboratively with theother functional areas within Symantec to answer your questions in a timelyfashion. For example, the Technical Support group works with Product Engineeringand Symantec Security Response to provide alerting services and virus definitionupdates.

Symantec’s support offerings include the following:

■ A range of support options that give you the flexibility to select the rightamount of service for any size organization

■ Telephone and/or Web-based support that provides rapid response andup-to-the-minute information

■ Upgrade assurance that delivers software upgrades

■ Global support purchased on a regional business hours or 24 hours a day, 7days a week basis

■ Premium service offerings that include Account Management Services

For information about Symantec’s support offerings, you can visit our Web siteat the following URL:

www.symantec.com/business/support/

All support services will be delivered in accordance with your support agreementand the then-current enterprise technical support policy.

Contacting Technical SupportCustomers with a current support agreement may access Technical Supportinformation at the following URL:


Before contacting Technical Support, make sure you have satisfied the systemrequirements that are listed in your product documentation. Also, you should beat the computer on which the problem occurred, in case it is necessary to replicatethe problem.

When you contact Technical Support, please have the following informationavailable:

■ Product release level

www.symantec.com/business/support/www.symantec.com/business/support/

■ Hardware information

■ Available memory, disk space, and NIC information

■ Operating system

■ Version and patch level

■ Network topology

■ Router, gateway, and IP address information

■ Problem description:

■ Error messages and log files

■ Troubleshooting that was performed before contacting Symantec

■ Recent software configuration changes and network changes

Licensing and registrationIf your Symantec product requires registration or a license key, access our technicalsupport Web page at the following URL:


Customer serviceCustomer service information is available at the following URL:


Customer Service is available to assist with non-technical questions, such as thefollowing types of issues:

■ Questions regarding product licensing or serialization

■ Product registration updates, such as address or name changes

■ General product information (features, language availability, local dealers)

■ Latest information about product updates and upgrades

■ Information about upgrade assurance and support contracts

■ Information about the Symantec Buying Programs

■ Advice about Symantec's technical support options

■ Nontechnical presales questions

■ Issues that are related to CD-ROMs, DVDs, or manuals

www.symantec.com/business/support/www.symantec.com/business/support/

Support agreement resourcesIf you want to contact Symantec regarding an existing support agreement, pleasecontact the support agreement administration team for your region as follows:

[email protected] and Japan

[email protected], Middle-East, and Africa

[email protected] America and Latin America

mailto:[email protected]:[email protected]:[email protected]

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter 1 Preparing for installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11About changes in NetBackup 7.5 ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

About image metadata migration after upgrades to NetBackup7.5 ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Planning for image metadata migration after an upgrade toNetBackup 7.5 ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

About changes in NetBackup 7.1 ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21About changes in NetBackup 7.0 ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23About NetBackup mixed version support ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26About Symantec Operations Readiness Tools ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27About NetBackup 7.5 availability ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

About the NetBackup media kit ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28About the NetBackup Electronic Software Distribution (ESD)

images ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Requirements for Windows NetBackup server installation .... . . . . . . . . . . . . . . . 30Requirements for upgrading Windows servers to NetBackup 7.5 ... . . . . . . . . 33About the NetBackup preinstallation Environment Checker ... . . . . . . . . . . . . . . 35

Running the preinstallation Environment Checker ... . . . . . . . . . . . . . . . . . . . . 36About storage device configuration .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Locating supported robot types ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42About replacing NetBackup server types not supported in NetBackup

7.x ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43How to replace unsupported NetBackup master servers ... . . . . . . . . . . . . . 45How to replace unsupported NetBackup media servers ... . . . . . . . . . . . . . . . 46

Chapter 2 NetBackup licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49About NetBackup license key requirements ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

About NetBackup license compatibility ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50About license key entry .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Frequently asked questions about license keys ... . . . . . . . . . . . . . . . . . . . . . . . . . 52

Contents

Chapter 3 Installing or upgrading server software . . . . . . . . . . . . . . . . . . . . . . . . . 57How to install NetBackup .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57About the upgrade order for NetBackup 7.5 ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Installing or upgrading servers locally ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Installing or upgrading servers remotely ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Requirements for Windows cluster installations and upgrades ... . . . . . . . . . . 84

Installing or upgrading servers in clustered environments ... . . . . . . . . . 85About automatic file changes from an upgrade .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Installing or upgrading NetBackup servers silently ... . . . . . . . . . . . . . . . . . . . . . . . . 104

Restarting a system after a silent installation or upgrade .... . . . . . . . . . 108Upgrading NetBackup Servers to NetBackup Enterprise Servers ... . . . . . . 108

Chapter 4 Installing alternative administrative interfaces . . . . . . . . . . 111About the NetBackup Remote Administration Console for

Windows .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Installing the NetBackup Remote Administration Console ... . . . . . . . . . 112Configuring server lists for the NetBackup Remote

Administration Console ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Adding remote servers to administer from an existing NetBackup

Remote Administration Console ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115About the NetBackup-Java Administration Console ... . . . . . . . . . . . . . . . . . . . . . . . . 115

Installing the NetBackup Java Administration Console for version7.5 on Windows .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Chapter 5 Removing NetBackup server software . . . . . . . . . . . . . . . . . . . . . . . . . . 121About NetBackup server software removal on Windows systems .... . . . . . 121Removing NetBackup server software on Windows systems .... . . . . . . . . . . . 122Removing NetBackup server software in a clustered

environment .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Removing NetBackup LiveUpdate from Windows systems .... . . . . . . . . . . . . . 125

Chapter 6 Installing NetBackup client software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127About NetBackup client installation .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127About NetBackup client installation on Windows .... . . . . . . . . . . . . . . . . . . . . . . . . . 128

About Windows client system requirements ... . . . . . . . . . . . . . . . . . . . . . . . . . . . 128About Windows client installation methods .... . . . . . . . . . . . . . . . . . . . . . . . . . . 129Installing NetBackup Windows clients locally ... . . . . . . . . . . . . . . . . . . . . . . . . . 130Installing NetBackup Windows clients remotely ... . . . . . . . . . . . . . . . . . . . . . . 133Installing NetBackup Windows clients silently ... . . . . . . . . . . . . . . . . . . . . . . . . 139How to configure NetBackup clients ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Contents8

About NetBackup client installation on UNIX .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141About UNIX client installation methods .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143Installing UNIX clients locally ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144About remote installation methods for UNIX clients ... . . . . . . . . . . . . . . . . 145Adding a UNIX client after initial server installation .... . . . . . . . . . . . . . . . 153

Chapter 7 Removing NetBackup client software . . . . . . . . . . . . . . . . . . . . . . . . . . . 155About NetBackup software removal on UNIX clients ... . . . . . . . . . . . . . . . . . . . . . . 155

Removing NetBackup from UNIX clients ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155Removing NetBackup Windows client software .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Chapter 8 Configuring NetBackup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163About NetBackup server configuration .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Starting the NetBackup Administration Console ... . . . . . . . . . . . . . . . . . . . . . 164About the Device Configuration Wizard .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166About the Volume Configuration Wizard .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168About the Catalog Backup Wizard .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169About the Backup Policy Configuration Wizard .... . . . . . . . . . . . . . . . . . . . . . . 170

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

9Contents

Contents10

Preparing for installation

This chapter includes the following topics:

■ About changes in NetBackup 7.5



■ About NetBackup mixed version support

■ About Symantec Operations Readiness Tools

■ About NetBackup 7.5 availability

■ Requirements for Windows NetBackup server installation

■ Requirements for upgrading Windows servers to NetBackup 7.5

■ About the NetBackup preinstallation Environment Checker

■ About storage device configuration

■ About replacing NetBackup server types not supported in NetBackup 7.x

About changes in NetBackup 7.5The following describes some important changes to NetBackup version 7.5. Forcomplete details, see the NetBackup Release Notes for version 7.5.

1Chapter

Note: If you currently use NetBackup 6.x and plan to upgrade to version 7.5, beaware that NetBackup versions 7.0 and 7.1 contained many changes andenhancements. Before you upgrade from any 6.x version to 7.5, refer also to theNetBackup Release Notes for versions 7.0 and 7.1 for complete details. You canalso refer to the following topics for a summary of changes in NetBackup versions7.0 and 7.1: See “About changes in NetBackup 7.0” on page 23.See “ About changesin NetBackup 7.1” on page 21.

Table 1-1 Changes in NetBackup 7.5

DescriptionChange

Starting with NetBackup 7.5, all backup image metadata isstored in the relational database (NBDB). Previous versionsstored this data in both the NBDB and flat ASCII files (imageheader files).

The following describes the advantages of this change:

■ Eliminates the consistency issues for any data thatpreviously existed in multiple databases.

■ Improves the product search performance, especially inlarge catalogs.

■ Improves the performance of restores, policy scheduling,and image cleanups.

After an upgrade from a previous version of NetBackup,post-upgrade migration of pre-existing image metadatafrom the file system to the NetBackup database occurs.

Caution: This enhancement affects upgrades. To helpensure a successful upgrade to NetBackup 7.5, please visitthe NetBackup 7.5 Upgrade Portal for complete upgradedetails: http://www.symantec.com/docs/TECH74584

For full details about the image migration process and helpto plan for this migration, refer to the following:

See “About image metadata migration after upgrades toNetBackup 7.5” on page 15.

See “Planning for image metadata migration after anupgrade to NetBackup 7.5” on page 19.

Enhanced NetBackup imagemetadata management

Preparing for installationAbout changes in NetBackup 7.5

12

http://www.symantec.com/docs/TECH74584

Table 1-1 Changes in NetBackup 7.5 (continued)

DescriptionChange

The following describes the UNIX platform changes:

■ Linux zSeries SUSE 64-bit

This platform now uses SLES 10, patch 2. NetBackup 7.5cannot be installed on these systems if the OS kernel isolder than 2.6.16.

■ Linux RedHat x86_64 and Linux zSeries RedHat 64-bit

These platforms now use RH 5, update 4. NetBackup 7.5cannot be installed on these systems if the OS kernel isolder than 2.6.18.

■ Solaris x64

Starting with NetBackup 7.5, this platform supportsInformix 11.

■ Macintosh OS X

This platform now uses version 10.6. NetBackup 7.5cannot be installed on these client systems if the OSversion is older than 10.6.

UNIX platforms

NetBackup 7.5 completes the native packagingimplementation for servers on the HP-UX, RHEL, SLES, andAIX platforms as follows:

■ The installation script installs the package by using theappropriate OS installation command for that serverplatform.

■ After the installation has completed, use the appropriatenative package management system query command tosee the list of NetBackup server packages.

■ Removing NetBackup 7.5 and later server softwarerequires the use of the specific OS package removalcommand.

UNIX server packages

This platform is no longer supported for use as a client.Novell NetWare

Server and client support are discontinued for this platformin NetBackup 7.5.

NetBackup 7.5 provides back-level support only for WindowsIA64 clients.

Windows IA64

13Preparing for installationAbout changes in NetBackup 7.5

Table 1-1 Changes in NetBackup 7.5 (continued)

DescriptionChange

Starting with NetBackup 7.5, the NetBackup ProductImprovement Program captures installation deploymentand product usage information.

During the installation, you can choose to participate in theNetBackup Product Improvement Program and send thisinformation automatically and in a secured manner toSymantec. The information received becomes part of acontinuous quality improvement program that helpsSymantec understand how customers configure, deploy,and use the NetBackup product. This information is thenused to help Symantec identify improvements in productfeatures, testing, technical support, and futurerequirements.

To learn more about the NetBackup Product ImprovementProgram, refer to the NetBackup license agreement section17.19 Privacy; Data Protection. The following describeswhere to find the license agreement:

■ UNIX

See the file LICENSE in the base directory of the UNIXimages on the DVD media or from the downloaded mediaimages from FileConnect.

■ Windows

From the DVD media or the downloaded media imagesfrom FileConnect, start the installation wizard(Browser.exe). On the Home page, click Installation.On the Installation page, select either Server SoftwareInstallation or Client Software Installation. On theWelcome page, click Next to advance to the LicenseAgmt page.

NetBackup ProductImprovement Program

■ ssh command

Starting with NetBackup 7.5, UNIX clusters can run thessh command. The root user guidelines for the sshcommand are the same as those for the rsh command.

■ Cluster node upgrade order

Starting with NetBackup 7.5, you can select whether tofirst upgrade the inactive node or the active nodes.

UNIX clusters


14

About image metadata migration after upgrades to NetBackup 7.5The following information describes important details about the image metadatamigration processes that occur after you upgrade to NetBackup 7.5.

After an upgrade from a previous NetBackup version, post-upgrade migration ofall pre-existing image metadata from the file system to the NetBackup databaseoccurs.

Please note the following in regard to this migration:

■ The LIST_FS_IMAGE_HEADERS entry is created automatically when thepost-upgrade image metadata migration has completed.

Warning:Do not manually create theLIST_FS_IMAGE_HEADERS entry. Prematurecreation of this entry causes non-migrated images to be unrecognized duringNetBackup processing. This problem can result in possible data loss. For acomplete explanation about this entry, see the NetBackup Administrator'sGuide, Volume I.

■ Image metadata consistency checking that is comparable to the bpdbm-consistency 2 -move command is performed as part of the image metadatamigration.For more information about consistency checking details and the bpdbmcommand, see the NetBackup Commands Reference Guide.

■ Until migration is complete, NetBackup behavior is affected.See “Planning for image metadata migration after an upgrade to NetBackup7.5” on page 19.

A number of methods are available to accomplish the migration. Before youupgrade, review the following information to determine the most appropriatemethod to help reduce the effect on normal NetBackup operations:

Review the methods for image metadata migration.In Table 1-2:

Review the NetBackup 7.5 Upgrade Guide.

This guide describes the estimated migration times basedon the migration method and the number of images to bemigrated.

Click on the following link to go to the portal:


On the NetBackup 7.5Upgrade Portal:

See “Planning for image metadata migration after anupgrade to NetBackup 7.5” on page 19.

In theNetBackup InstallationGuide for 7.5:



Table 1-2 Image metadata migration methods for upgrades to NetBackup 7.5

DescriptionMethod

This method is useful in a backup environment that has thefollowing:

Acceptable CPU performance and a catalog image countwhere NetBackup operations are acceptable during eachstep of the serial image migration.

Use this method for environments with or without capacitymanaged disk policies, such as SLP or DSSU.

The following describes how this method works:

■ An image is migrated after a NetBackup process updatesthe image.

■ At the first instance of the nbstserv process, imagesto be deleted, DSSU images, and images associated withstorage lifecycle policy (SLP) jobs are migrated. AutoImage Replication images are also included.

Note: For more information about nbstserv, see theNetBackup Administrator's Guide, Volume I.

■ As part of catalog cleanup, any images that areassociated with Advance Disk policies, BasicDisk policies,and tape policies are migrated.

Typical migration method(default)


16

Table 1-2 Image metadata migration methods for upgrades to NetBackup 7.5(continued)

DescriptionMethod

This method is useful in a backup environment that has thefollowing:

Acceptable CPU performance and a catalog image countwhere NetBackup operations are acceptable during eachstep of the serial image migration.

Use this method if you require AdvancedDisk reportingimmediately after the nbstserv portion of the migration.

The following describes how this method works:

■ Before the upgrade, create the following touch-file:

./netbackup/bin/MERGE_ALL_IMAGE_HEADERS

■ An image is migrated after a NetBackup process updatesthe image.

■ At the first instance of the nbstserv process, imagesto be deleted, DSSU images, and storage lifecycle policy(SLP) jobs are migrated. Auto Image Replication imagesand any images that are associated with Advance Diskpolicies are also included.

■ As part of catalog cleanup, any images that areassociated with BasicDisk policies and tape policies aremigrated.

AdvancedDisk prioritymethod


Table 1-2 Image metadata migration methods for upgrades to NetBackup 7.5(continued)

DescriptionMethod

This method uses the cat_import command and is usefulin a backup environment that has the following:

Acceptable CPU performance, but a catalog image countthat is high enough that you want to reduce the impact onNetBackup operations during the image metadata migration.

After the nbstserv image migration has completed, andbefore the normal catalog cleanup is scheduled to begin,multiple instances of this command can be run in parallelto migrate images on a client by client basis. For more detailsabout the cat_import command, see the NetBackupCommands Reference Guide.

Before you execute this command, plan your usage asfollows:

■ Determine client priority.

■ Analyze system performance characteristics todetermine the desired number of cat_importcommands to run in parallel.

■ Run concurrent cat_import processes by clientpriority.

■ Monitor the migration rate of eachcat_importprocessto determine performance characteristics.

Large catalog image countmethod

While the image metadata migration is in progress, certain NetBackup operationscannot run while images are merged into their new locations.

The following describes the affected NetBackup operations that cannot run untilafter the migration has completed:

■ Fragment deletion of expired disk images does not occur.

■ Capacity managed disk policies such as a storage lifecycle policy (SLP) or adisk staging storage unit (DSSU) are not likely to start. If they do start, theymay encounter issues with insufficient available space in the disk volume.

■ SLP operations cannot run.

■ Automated Image Replication operations cannot run.

■ Until either the catalog cleanup job or the cat_import image metadatamigration has completed, NetBackup must search for images in both the flatfile system and the NBDB repositories. Therefore, the performance ofNetBackup image catalog queries is affected.


18

To help you prepare and plan for a successful upgrade, refer to the following topic:

See “Planning for image metadata migration after an upgrade to NetBackup 7.5”on page 19.

Planning for image metadata migration after an upgrade to NetBackup7.5

Because each NetBackup environment configuration is unique, post-upgrademigration performance varies. Factors include but are not limited to environmentswith multiple platforms, complex configurations, or very large catalogs.

To help you gauge the amount of time for the migration process to complete, seethe NetBackup 7.5 Upgrade Guide located on the NetBackup 7.5 Upgrade Portal.Click on the following link to go to the portal:


To help you prepare for a successful upgrade to NetBackup 7.5, Symantecrecommends that you review the information in the following procedures. Makeany necessary additions to your upgrade plans that apply to your specific backupenvironment.

To prepare for monitoring the image metadata migration that occurs after theupgrade

1 For upgrades from NetBackup 6.5 or later, run the following command todetermine the number of storage lifecycle policy (SLP) image-related records:

■ On UNIX systems:nbstlutil list -l | grep " I " | wc -l

■ On Windows systems:nbstlutil list -l | %SystemDrive%\Windows\System32\find.exe

/C " I "

2 Run the following command to determine the number of images in the flatfile system:

Note: Because each NetBackup environment configuration is unique, theexecution time of this command varies. Factors include but are not limitedto environments with multiple platforms, complex configurations, or verylarge catalogs.

■ On UNIX systems:bpimagelist -idonly -d 01/01/1970 00:00:00 | wc -l



■ On Windows systems:bpimagelist -idonly -d 01/01/1970 00:00:00 |

%SystemDrive%\Windows\System32\find.exe /C " ID: "

3 Determine the method that you plan to use to accomplish the image metadatamigration, as follows:

■ Review and familiarize yourself with the different methods available toaccomplish the image metadata migration.See “About image metadata migration after upgrades to NetBackup 7.5”on page 15.

■ Review the image metadata migration performance data that is relatedto the different migration methods.See the NetBackup 7.5 Upgrade Guide on the NetBackup 7.5 UpgradePortal.http://www.symantec.com/docs/TECH74584

■ With the information from the previous bulleted items, determine theappropriate method that you plan to use. Document the method steps inyour upgrade plan.

4 For NetBackup configurations that use capacity managed disk storage unitssuch as an SLP or a disk staging storage unit (DSSU):

Plan to expire additional images from capacity managed disk volumes. Forcomplete details, see theNetBackup 7.5UpgradeGuide on the NetBackup 7.5Upgrade Portal:


5 For backup environments that use disk-based storage units, do the following:

As close to starting the upgrade as possible, run the following command todelete expired disk image fragments:

nbdelete -allvolumes

After you have completed the previous steps, you are ready to upgrade toNetBackup 7.5. The upgrade procedure is included in theNetBackup7.5 InstallationGuide.

After you have completed the upgrade procedure, you are ready to perform thepost-upgrade tasks as necessary for the migration method that you selected.

To perform the necessary post-upgrade tasks

1 Monitor the progress of the specific processes in the image metadata migrationmethod you have selected, as follows:

■ For nbstserv, run the following command:


20

http://www.symantec.com/docs/TECH74584http://www.symantec.com/docs/TECH74584

■ On UNIX systems:nbstlutil list -l | grep " I " | wc -l

■ On Windows systems:nbstlutil list -l | %SystemDrive%\Windows\System32\find.exe

/C " I "

Note: For more information about nbstserv, see the NetBackupAdministrator's Guide, Volume I.

■ For the catalog cleanup job, use the Activity Monitor progress log.In the Jobs tab pane, double-click on the specific image cleanup job. Whenthe Job Details dialog box appears, click on the Detailed Status tab.

■ For each cat_import process, review the progress indications in STDOUT.

2 Be aware of the expected NetBackup behavior during the image metadatamigration, as follows:

■ While nbstserv is migrating image metadata information:

Fragment deletion of expired disk images does not occur (see step 5 in theprevious procedure).

■ Capacity managed disk policies such as SLP or DSSU are not likely to start.If they do start, they may encounter issues with insufficient availablespace in the disk volume.

■ SLP operations cannot run until after the migration has completed.

■ Automated Image Replication operations cannot run until after themigration has completed.

■ Until either the catalog cleanup job or the cat_import image metadatamigration has completed, NetBackup must search for images in both theflat file system and the NBDB repositories. Therefore, the performanceof NetBackup image catalog queries is affected.

3 To get a backup of the new NetBackup databases after the migration hascompleted, run a full hot catalog backup.

About changes in NetBackup 7.1The following describes a summary of important changes in NetBackup 7.1.


Note: If you currently use NetBackup 6.x and plan to upgrade to version 7.5, beaware that versions 7.0 and 7.1 contained many changes and enhancements.Before you upgrade from NetBackup 6.x to 7.5, see the NetBackup Release Notesfor versions 7.0. and 7.1 for complete details.

Starting with NetBackup 7.1, this option is installed withthe NetBackup server and the client packages (if theplatform supports the product). A separate installation orupgrade procedure is no longer required. However, a validlicense is still required to enable the product and the optionmust be configured to be used.

The components have been renamed to NetBackup ProductAuthentication and Authorization.

NetBackup Access Control

■ Native packaging for NetBackup clients

NetBackup 7.1 delivers the following NetBackup clientsin their native package formats:

AIX, HP-UX, Linux, and Solaris.

Installation on these systems is unchanged, thereforethe packages are not standalone. However, removal ofNetBackup from these systems now requires the use ofnative commands.

All other UNIX client packages are delivered in the sameformat as previous versions.

UNIX systems

■ New preinstallation Environment Checker feature

This feature lets you check those computers where youplan to install or upgrade to NetBackup 7.1 or later. Afteryou run the Environment Checker, a summary of theresults identifies any potential issues that may preventa successful installation or upgrade. Also, a log isgenerated that describes the complete results andidentifies which areas to address before you install orupgrade to NetBackup 7.1 or later.

See “About the NetBackup preinstallation EnvironmentChecker” on page 35.

■ Improved integrated cluster installation and upgradeprocess

The process to install and upgrade cluster installationshas been improved to provide feedback to customers,and to validate cluster environments beforeconfiguration takes place.

See “Installing or upgrading servers in clusteredenvironments” on page 85.

Windows systems


22

About changes in NetBackup 7.0The following describes a summary of important changes in NetBackup 7.0.

Note: If you currently use NetBackup 6.x and plan to upgrade to version 7.5, beaware that versions 7.0 and 7.1 contained many changes and enhancements.Before you upgrade from NetBackup 6.x to 7.5, see the NetBackup Release Notesfor versions 7.0. and 7.1 for complete details.

This product has reached its end of life and is no longersupported.

Veritas Storage Migrator(VSM)

Starting with NetBackup 7.0, NOM has been replaced withOpsCenter.

If your current 6.x NetBackup environment includes NOM6.x, you can upgrade NOM to OpsCenter with an upgrade toNetBackup 7.0 or later.

NetBackup OperationsManager (NOM)


Starting with NetBackup 7.0, the following platform supportchanges apply:

■ Except for FreeBSD clients and Mac clients, all UNIX32-bit system support has been discontinued.

To upgrade these systems to NetBackup 7.0 or later, youmust first migrate your current NetBackup 6.x catalogsand databases to a system with a supported 64-bitplatform.

However, 32-bit media servers and the clients that useNetBackup 6.x are compatible with NetBackup 7.x 64-bitmaster servers.

Also, NetBackup requires OpenStorage vendor plug-insto be 64-bit. When you upgrade a media server that isused for OpenStorage to NetBackup 7.x, you also mustupdate the vendor plug-in to a 64-bit version.

For details about how to replace the servers thatcurrently use these unsupported platforms, refer to thefollowing section:

See “About replacing NetBackup server types notsupported in NetBackup 7.x” on page 43.

■ IRIX and Tru64 are no longer supported.

Servers and clients with these operating systems thatuse NetBackup 6.x are compatible with NetBackup 7.xservers.

■ All 64-bit platforms are supported except for FreeBSDclients and Mac clients.

■ Windows IA64 is supported only as a client.

■ Linux SUSE and Linux RedHat Itanium are no longersupported for use as master or media servers. Theseplatforms are only supported as a client.

■ HP-UX PA-RISC is no longer supported as a masterserver. This platform is supported only as a true mediaserver (media server without the EMM server) or a trueclient.

■ Novell NetWare is no longer supported for use as a mediaserver. This platform is only supported as a client.

Platform and operatingsystem support changes


24

Starting with NetBackup 7.0, most of the add-on productsand database agents are now installed with the NetBackupserver or the client package. Separate installation for theseproducts is no longer needed.

The following products are now included in the NetBackupserver package (if the platform supports the product):

■ BMR master server

■ NDMP

■ Vault

The following products are now included in the NetBackupclient package (if the platform supports the product):

■ BMR Boot server

■ DB2

■ Encryption

■ Informix

■ LiveUpdate agent

■ Lotus Notes

■ Oracle

■ SAP

■ Snapshot Client

■ Sybase

The binaries for the listed products are laid down with theserver or the client package. A valid license is still requiredto enable the product. If product configuration was requiredpreviously (such as db2_config), configuration is stillrequired.

Note: For Solaris server upgrades, the older versions of anylisted products here must be removed before an upgrade toNetBackup 7.0 or later. For example, VRTSnbdb2,SYMCnbdb2, VRTSnbenc, SYMCnbenc, and others. Theinstallation script displays a list of the packages it finds thatmust be removed.

The French, Japanese, and the Chinese language packagesremain as separate add-ons. The process to install andupgrade these products remains the same.

UNIX package consolidation

New NetBackup 7.0 or later media server installationscannot be clustered. However, existing 6.x clustered mediaservers can be upgraded to version 7.0 or later and remainclustered.

Clustered media serversupport changes


About NetBackup mixed version supportYou can run mixed versions of NetBackup between master servers, media servers,and clients. This back-level support lets you upgrade NetBackup one server at atime, which minimizes the effect on overall system performance. Symantecsupports only certain combinations of servers and clients.

Table 1-3 lists the supported mixed version configurations for NetBackup 7.5.

Table 1-3 Supported NetBackup mixed version configurations

Client versionMedia serverversion

Master serverversion

Configuration

7.5

(For catalog backups,see the noteimmediately afterthis table.)

7.57.51

6.0.x, 6.5.x, or 7.x


7.57.52

6.0.x, 6.5.x, or 7.x

Clients in thisconfiguration mustuse a version that isequal to or earlierthan media serverversions.


6.0.x, 6.5.x, or 7.x7.53

Note: The NetBackup catalog resides on the master server. Therefore, the masterserver is considered to be the client for a catalog backup. If your NetBackupconfiguration includes a media server, it must use the same NetBackup versionas the master server to perform a catalog backup.

Preparing for installationAbout NetBackup mixed version support

26

NetBackup versions 7.0 and later do not support Windows 2000 systems. However,you can still use NetBackup version 6.x on Windows 2000 clients with yourNetBackup 7.x servers.

The following describes what type of action to take if you have any clients thatrun Windows 2000:

No action is required. These clients are compatiblewith NetBackup version 7.x master and mediaservers.

To ensure future compatibility, it is recommendedthat you replace these clients with those that usea more current operating system.

Existing NetBackup customers withWindows 2000 clients at NetBackupversion 6.x:

You must install NetBackup version 6.x clientsoftware on your Windows 2000 systems.

To obtain NetBackup version 6.x, contact yourSymantec NetBackup representative or calltechnical support.

New NetBackup customers withWindows 2000 systems:

For complete information on mixed version support, see the NetBackup ReleaseNotes for version 7.5. Refer to the section "NetBackup backward compatibility".

About Symantec Operations Readiness ToolsSymantec Operations Readiness Tools (SORT) is a set of Web-based tools thatsupports Symantec enterprise products. For NetBackup, SORT provides the abilityto collect, analyze, and report on host configurations across UNIX/Linux orWindows environments. This data helps to assess whether your systems are readyfor an initial NetBackup installation or for an upgrade from your current version.

To access SORT, go to the following Web page:

http://sort.symantec.com/netbackup

Once you get to the SORT page, more information is available as follows:

■ Installation and Upgrade ChecklistUse this tool to create a checklist to see if your system is ready for a NetBackupinstallation or an upgrade.

■ Hot fix and EEB Release AuditorUse this tool to find out whether a release that you plan to install contains thehot fixes that you need.

■ Custom Reports

27Preparing for installationAbout Symantec Operations Readiness Tools

http://sort.symantec.com

Use this tool to get recommendations for your system and Symantec enterpriseproducts, tips for risk assessment, and product license tracking.

About NetBackup 7.5 availabilityNetBackup 7.5 is available in the following formats:

■ DVD media kitAll necessary software and documentation files are provided on several DVDs.See “About the NetBackup media kit” on page 28.

■ Electronic Software Distribution (ESD) imagesThe DVD image files are posted and available for download on the FileConnectWebsite.See “About the NetBackup Electronic Software Distribution (ESD) images”on page 30.

About the NetBackup media kitThe media kit includes a DVD for each supported UNIX platform or operatingsystem and one DVD for Windows. The label on each DVD provides a briefdescription of its contents.

NetBackup documentation is also included. All documentation for the NetBackupsoftware products in this release is included.

Printed materials include a Getting Started Guide. Documentation on the DVDsis in Portable Document Format (PDF). You can use Acrobat Reader to open, view,and print the files.

If Autorun is enabled on your Windows system, you see a Web page that lists thedocuments that you can select to view. On UNIX or Linux systems, or if Autorunis disabled on the Windows system, navigate to the DVD drive to view the DVDcontents. From that drive, you can select the documents to view or copy them toa local drive.

The following table describes the contents of each DVD.

Table 1-4 NetBackup 7.5 DVD contents

ContentsPlatform OSDVD No.

■ Server and supported options

■ NetBackup documentation

AIX 64-bit1

Preparing for installationAbout NetBackup 7.5 availability

28

Table 1-4 NetBackup 7.5 DVD contents (continued)




HP-UX IA642

■ Media server and supportedoptions


HP-UX PA-RISC 64-bit3



Linux RedHat x86_644



Linux SUSE x86_645



Solaris SPARC646



Solaris x86-647


■ All x86 and x64 clients


Windows x86 and x648



Linux zSeries RedHat x649



Linux zSeries SUSE x6410

■ All UNIX clients


UNIX clients11

■ All UNIX and Windows clients inLiveUpdate format

■ Readme document

Clients in LiveUpdate format12

■ All Windows platforms

■ ICS (NBAC)

OpsCenter (1 of 3)13

29Preparing for installationAbout NetBackup 7.5 availability

Table 1-4 NetBackup 7.5 DVD contents (continued)


■ RedHat

■ SUSE

■ Solaris x86

■ ICS (NBAC)


■ AIX

■ HP-UX IA64

■ Solaris SPARC

■ ICS (NBAC)


NetBackup Client for OpenVMSOpenVMS (CD format)16

See “About the NetBackup Electronic Software Distribution (ESD) images”on page 30.

About the NetBackup Electronic Software Distribution (ESD) imagesThe ESD images for NetBackup 7.5 are available for download from the FileConnectWeb page. The images adhere to a 1.8G size limitation.

To ensure the accuracy of the ESD download, some of the product images havebeen split into smaller, more manageable files. Before you uncompress any file,you must first join the split image files that you can identify as 1 of 2 and 2 of2. A Download Readme.txt file on FileConnect describes how to join the filestogether.

See “About NetBackup 7.5 availability” on page 28.

See “About the NetBackup media kit” on page 28.

See “Requirements for Windows NetBackup server installation” on page 30.

Requirements for Windows NetBackup serverinstallation

Before you install NetBackup, make sure that your backup environment meetsthe following requirements:

Preparing for installationRequirements for Windows NetBackup server installation

30

Remove any other vendor’s backup software currentlyconfigured on your system. The backup software of anothervendor can negatively affect how NetBackup installs andfunctions.

Other backup software

Before you install your NetBackup product, make sure thatyou have applied the most current operating system patchesand updates. If you are not certain that your operatingsystem is current, contact your operating system vendorand request the latest patches and upgrades.

OS updates

Devices such as robots and stand-alone tape drives must beinstalled according to the manufacturers’ instructions andrecognized by the Windows software.

Storage devices

Make sure that your network configuration allows all serversand clients to recognize and communicate with one another.

Generally, if you can reach the clients from a server by usingthe ping command, the setup works with NetBackup.

Backup environmentcommunication

The server system configuration should comply as follows:

■ Operating system

Windows 2003 Server/XP, Windows 2008 Server/Vista,or Windows 2008 R2 Server/Windows 7.

■ Memory

As a general rule, the minimum memory requirementfor master servers is 2GB RAM per processor.

For additional information about memory requirements,refer to theNetBackupBackupPlanningandPerformanceTuning Guide.

■ Screen resolution

Should be configured for at least 1024x768, 256 colors.

Server configuration

31Preparing for installationRequirements for Windows NetBackup server installation

■ An NTFS partition.

■ At least 1 GB of storage space to accommodate the serversoftware (512 MB) and NetBackup catalogs (at least 512MB).

NetBackup catalogs contain information about yourbackups, which become larger as you use the product.The catalog disk space requirements depend primarilyon the aspects of your backup configuration. Forexample, the number of files that are backed up, thefrequency of your backups, and how long you retain yourbackup data.

■ For upgrades, you must have an additional 500 MB ofdisk space on the drive where Windows is installed. Afterthe upgrade is complete, this additional space is notneeded.

Disk space requirements

Make sure that you have all of the following items:

■ NetBackup installation DVDs or ESD images

■ Appropriate license keys

■ Administrator account and password for all servers

Note: To install NetBackup on Windows 2008/Vista andWindows 2008 R2/Windows 7 UAC-enabled environments,you must log on as the official administrator. Users that areassigned to the Administrators Group and are not the officialadministrator cannot install NetBackup in UAC-enabledenvironments. To allow users in the Administrators Groupto install NetBackup, disable UAC.

General requirements

When you are prompted for server names, always enter theappropriate host names. Do not enter IP addresses.

Server names

Make sure to install NetBackup servers with a release levelthat is at least equal to the latest client version that youplan to use. Earlier versions of server software canencounter problems with later versions of client software.

Mixed versions

Symantec does not support installation of NetBackup in aCIFS-mounted directory. File locking in CIFS-mounted filesystems can be unreliable.

CIFS-mounted file systems

NetBackup can be installed on these systems only by usingthe silent installation method.

See “Installing or upgrading NetBackup servers silently”on page 104.

Installations on Windows2008 Server Core

Preparing for installationRequirements for Windows NetBackup server installation

32

NetBackup services and port numbers must be the sameacross the network.

Symantec suggests that you use the default port settingsfor NetBackup services and Internet service ports. If youmodify the port numbers, they must be the same for allmaster servers, media servers, and clients. The port entriesare in the following file:

%SYSTEMROOT%\system32\drivers\etc\services

To change the default settings, you must perform aNetBackup custom installation of NetBackup or edit theservices file manually.

NetBackup communication

You must provide the names of Remote AdministrationConsole hosts during master server installation.

Remote AdministrationConsole installation

In addition to all previously stated installation requirements,the following guidelines apply to remote installations andcluster installations:

■ The source system (or primary node) must run Windows2003/2008/2008 R2 Server.

■ The destination PC (or clustered nodes) must haveWindows 2003/2008/2008 R2 Server.

■ The installation account must have administratorprivileges on all the remote systems or on all nodes inthe cluster.

■ All nodes in a cluster must run the same operatingsystem, service pack level, and version of NetBackup.You cannot mix versions of server operating systems.

Remote and clusterinstallations

Requirements for upgrading Windows servers toNetBackup 7.5

Before you upgrade, refer to the NetBackup Release Notes for version 7.5 forcomplete details about the changes that may affect how to upgrade your NetBackupenvironment.

Warning: To help ensure a successful upgrade to NetBackup 7.5, please proceedimmediately to the following NetBackup 7.5 Upgrade Portal for complete upgradedetails: http://www.symantec.com/docs/TECH74584

33Preparing for installationRequirements for upgrading Windows servers to NetBackup 7.5


Note: If you currently use NetBackup 6.x and plan to upgrade to version 7.5, beaware that NetBackup versions 7.0 and 7.1 contained many changes andenhancements. Before you upgrade from any 6.x version to 7.5, you should referto theNetBackup Release Notes for versions 7.0 and 7.1 for complete details. Youcan also refer to the following topics for a summary of changes in NetBackup 7.0and 7.1: See “ About changes in NetBackup 7.1” on page 21. and See “About changesin NetBackup 7.0” on page 23.

The following describes the general requirements for Windows server upgrades:

■ Direct upgrades to NetBackup 7.5

You can upgrade directly to NetBackup 7.5 from versions6.x, 7.0, or 7.1.

This installation guide includes the procedures for theseupgrades.

■ Upgrades from 5.x versions

If you currently use NetBackup 5.x versions, you cannotupgrade directly to 7.5. You must first upgrade toNetBackup 6.0 or 6.5. Symantec recommends that youupgrade to 6.5.

An upgrade guide is posted on the upgrade portal at thefollowing location:

http://www.symantec.com/docs/TECH52785.

After you upgrade to 6.5, you can upgrade to 7.5.

Supported upgrade paths

Before you proceed with any upgrade procedure, alwaysback up your existing NetBackup database. If an error occursduring the upgrade, you can restore the previous versionand still retain your information from the database backup.

Back up databases

Many of the NetBackup server installation requirementsalso apply to NetBackup upgrades. Review theserequirements before you upgrade.

See “Requirements for Windows NetBackup serverinstallation” on page 30.

Review installationrequirements

NetBackup can be upgraded on these systems only by usingthe silent installation method.

See “Installing or upgrading NetBackup servers silently”on page 104.

Upgrades on Windows 2008Server Core

When you perform an upgrade, a master server cannot bechanged to a media server. To make this change, you mustfirst uninstall the earlier version of NetBackup, then performan installation of the new version.

Converting master servers tobe media servers

Preparing for installationRequirements for upgrading Windows servers to NetBackup 7.5

34


For NetBackup Enterprise upgrades, you cannot convert anexisting non-failover server to a highly available NetBackupfailover (clustered) server.

Converting non-failoverservers to be NetBackupfailover (clustered) servers

Make sure that the NetBackup version on each server is atleast equal to the version on any clients. Earlier softwareversions on servers can encounter problems with latersoftware versions on clients.

See “About NetBackup mixed version support” on page 26.

Version support betweenservers and clients

Add-ons must be at the same version as the NetBackupserver or the client where the add-on is installed.

Add-on product versions

Starting with NetBackup 7.1, NetBackup Access Control(NBAC) is installed with NetBackup. If you currently useNBAC in NetBackup versions 6.x through 7.0.1, a separateupgrade is no longer required. An upgrade to version 7.1 orlater automatically migrates all NBAC files from a sharedlocation to a location within NetBackup.

If you currently use NBAC with products other thanNetBackup, the existing NBAC files are located in a shareddirectory. These files are not upgraded when you upgradeto NetBackup 7.1 or later so that you can continue to useNBAC with those products.

NetBackup Access Control(NBAC)

If you have NetBackup clients that are unsupported forNetBackup 7.x, you may encounter problems with newfeatures in this release. If you do not plan to upgrade theseearlier version clients, move them to a separate policy.

Conflicts with older clientsand new features

The NetBackup Administration Console must be closed whenyou upgrade NetBackup. Otherwise, NetBackup may causea failure that forces you to restart the procedure.

NetBackup AdministrationConsole

About the NetBackup preinstallation EnvironmentChecker

Starting with NetBackup 7.1, an Environment Checker is included to help identifyany problems that may prevent a successful NetBackup server installation orupgrade.

The Environment Checker is available as a link on the DVD browser and is astandalone function that you run before an installation or an upgrade.

The Environment Checker provides you with the following abilities:

35Preparing for installationAbout the NetBackup preinstallation Environment Checker

■ Assess a system to determine if it is ready for a new NetBackup installationor upgrade.

■ Perform the assessment on local and remote Windows systems.

■ Create a list of remote computers to check, either manually or by browsingthe network.

■ Run the Environment Checker on all supported Windows platforms that supportNetBackup as a master server or a media server (x86 and x64).

■ Generate HTML reports for immediate viewing.

See “ Running the preinstallation Environment Checker” on page 36.

Running the preinstallation Environment CheckerUse the following procedure to run the Environment Checker and assess whethercomputers are ready for NetBackup installation.

To run the Environment Checker

1 Start the NetBackup Installation Wizard with one of the following methods:

■ DVD mediaInsert the NetBackup for Windows DVD in the drive. If Autorun is disabled,navigate to the DVD drive and run Browser.exe.

■ ESD images (downloaded files)

Preparing for installationAbout the NetBackup preinstallation Environment Checker

36

Navigate to the directory where the images reside and run Browser.exe.

2 On the Home screen, click Preinstallation.


3 On the Preinstallation screen, click Run the preinstallation EnvironmentChecker.


38

4 On the Welcome screen, review the content and click Next.

5 On the Choose screen, select the systems to check as follows:

To check the local computer only, leave this optionchecked and click Next.

After the computer check has completed, a summarypage appears that describes the results.

Local Environment Check(default)


■ To check one or more remote computers, select thisoption and click Next.

Note: You can keep the LocalEnvironmentCheckoption to include the local computer. You can alsodeselect this option to exclude it.

■ On the Remote screen, add or remove computersto check as follows:

■ Add Server From ListClick this option to select a computer from a listof available systems on your network. Then clickNext.Enter the appropriateUserName and Passwordfor the selected computer, then click OK.

■ Add Server ManuallyClick this option to add computer namesmanually.

On the Manual Remote Computer Selectiondialog box, enter the appropriateDomainNameand the Server Name, then click OK.On the Remote Computer Login Credentialsdialog box, enter the appropriate User Nameand Password, then click OK.

■ RemoveTo remove a computer from the RemoteComputers list, select the computer from thelist and click Remove.

■ After all computers that you want to check areadded to the Remote Computers list, click Next.The Environment Checker performs a validationprocess for each remote computer. After all havebeen completed, click Next to start the check on alllisted computers.

RemoteEnvironmentCheck


40

6 When all computers have been checked, the Results screen displays a list ofthe checked systems with a brief result under each computer name. Click ona computer name to see the complete results for that computer. The followingdescribes the symbols that may appear in a summary:

Indicates that the item meets the requirements for aNetBackup installation or an upgrade.

Green check mark

Indicates that a potential issue has been detected thatmay, or may not cause a problem for a NetBackupinstallation or an upgrade.

Yellow exclamation point

Indicates that the item does not meet the NetBackupinstallation requirements. Any summary report itemswith a red X must be corrected before you attempt aNetBackup installation or an upgrade.

Red X

Note: Symantec recommends that you address all items that are marked witha yellow exclamation point and a red X. Then run the Environment Checkeragain.

7 To save the results file, do one of the following:

■ To save the results file to the default location, leave the check mark forthe Save Results To check box.

■ To save the results file to a different location, click Change Path, enterthe appropriate location, then click Save.

If you do not want to save the results file, click the Save Results To checkbox to remove the check mark.

8 To exit from the Environment Checker, click Finish.

See “About the NetBackup preinstallation Environment Checker” on page 35.

About storage device configurationReliable use of NetBackup depends on the proper configuration of your storagedevices. To ensure reliable backups and restores, you must first install andconfigure devices to work with the operating system.

Before you install or upgrade to NetBackup 7.1 or later, use the following guidelinesto configure storage devices to work with the operating system:

41Preparing for installationAbout storage device configuration

Before you install or upgrade to NetBackup 7.1 or later,Symantec recommends that you install and configure yourdevices with the latest version of drivers.

New installations andupgrades

To prepare and connect new devices, perform the followingtasks:

■ Set the SCSI ID (target). Make sure that it is set it to anavailable SCSI ID.

■ Physically attach your device to a compatible host busadapter where that SCSI ID is available.

Compatible means that both the device and the host busadapter are of the same type. For example, single-ended,high voltage differential, low voltage differential, orFibre Channel.

Connections and settings

To configure storage devices to work with the operatingsystem, refer to the following documentation:

■ The instructions from the device and the operatingsystem vendors.

■ The NetBackup Device Configuration Guide. See thechapter that is appropriate for your operating system.

Configuration

After all storage devices are installed, configured, andverified to work with the operating system, you can installNetBackup.

NetBackup installation

Warning: An improperly configured device can lead to backup failures, data loss,or both.


Locating supported robot typesYou can find a list of the supported robot types in the Symantec NetBackupServer/Enterprise Server 7.x Hardware Compatibility List.

For your convenience, Symantec periodically updates this document on theSymantec support Web site.

To find the latest robot types that this release supports

◆ Click on the following link to access theSymantecNetBackupServer/EnterpriseServer 7.x Hardware Compatibility List:


Preparing for installationAbout storage device configuration

42


About replacing NetBackup server types notsupported in NetBackup 7.x

Certain hardware support and operating system support has been discontinuedin NetBackup 7.x. These systems must be replaced with supported systems beforean upgrade to NetBackup 7.x.

For complete details about hardware and operating system support in NetBackup7.x versions, refer to the following documents:

■ NetBackup Release Notes for 7.5http://www.symantec.com/docs/DOC5041Refer to the sections "About platform and operating system support changes"and "About NetBackup Compatibility Lists".

■ NetBackup Enterprise Server and Server 7.x OS Software Compatibility Listhttp://www.symantec.com/docs/TECH76648

■ NetBackup server 7.x hardware compatibility listhttp://www.symantec.com/docs/TECH76495

The following describes the general guidelines to replace unsupported serversbefore an upgrade to NetBackup 7.x:

43Preparing for installationAbout replacing NetBackup server types not supported in NetBackup 7.x

http://www.symantec.com/docs/DOC5041http://www.symantec.com/docs/TECH76648http://entsupport.symantec.com/docs/336875

The platform and the architecture of the new system canbe different than the system that you replace, provided thatyou observe the following rules:

■ An unsupported Windows server (hardware or operatingsystem) should be replaced with a supported Windowsserver.

■ An unsupported UNIX or Linux server (hardware oroperating system) should be replaced with any othersupported UNIX or Linux server platform and operatingsystem. However, Red Hat Linux master servers are anexception (see the following item).

■ An unsupported Red Hat Linux master server must bereplaced by another Red Hat Linux master server. Theversion of Red Hat Linux and the server architecturemay be different.

For complete details on replacing NetBackup servers inregard to platforms and operating systems, refer to thefollowing documents on the Symantec support Web site:

■ For Windows master servers:


■ For UNIX master servers:


■ For media servers:


■ OpenStorage users should also refer to the followingdocument for details about specific considerations inregard to upgrades to NetBackup 7.x:


Platform and operatingsystem

The new supported system must use the exact same versionof NetBackup as the old system. You cannot migrate catalogsand databases from one NetBackup version to a differentversion.

For example, the old server uses NetBackup 6.5.2. You mustinstall this same version on the new server before you canupgrade.

NetBackup version

Preparing for installationAbout replacing NetBackup server types not supported in NetBackup 7.x

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On the old system, you must create a hot catalog backup.This backup is then used to restore the catalog to the newsupported system and complete the migration.

The method that you use to create the catalog backup canmake a difference in how you restore it on the new system.For example:

■ Whether you back up the catalog to tape or disk

■ Whether you back up the catalog to a master server ora media server

For complete details on how to create a hot catalog backup,see the NetBackup Troubleshooting Guide.

Hot catalog backup

How to replace unsupported NetBackup master serversThe following steps describe only the primary tasks to replace an unsupportedmaster server.

For complete detailed instructions, refer to the following documents on theSymantec support Web site:



OpenStorage users should also refer to the following document for details aboutspecific considerations in regard to upgrades to NetBackup 7.x:


To replace an unsupported master server

1 Configure a new supported master server with the same name as the oldunsupported master server.

See “About replacing NetBackup server types not supported in NetBackup7.x” on page 43.

2 Install the same version of NetBackup on the new master server that is usedon the old master server.

You must install NetBackup to the exact same path and location as the oldserver.

3 On the old master server, create a hot catalog backup.

For complete details on how to create a hot catalog backup, see theNetBackupTroubleshooting Guide.

4 Shut down the old master server and remove it from your backupenvironment.


http://www.symantec.com/docs/TECH77447http://www.symantec.com/docs/TECH77448http://www.symantec.com/docs/TECH77812

5 Install the new master server in your backup environment.

6 Restore the catalog backup.

7 Run some test backups and restores to verify successful operation.

After you verify successful operation, you can upgrade to NetBackup 7.x.

How to replace unsupported NetBackup media serversThe following steps describe only the primary tasks to replace an unsupportedmedia server.

For complete detailed instructions, refer to the following document on theSymantec support Web site:


OpenStorage users should also refer to the following document for details aboutspecific considerations in regard to upgrades to NetBackup 7.x:


To replace an unsupported media server

1 Deactivate the old media server through the NetBackup AdministrationConsole, or by running the following command:

nbemmcmd -updatehost -machinename -machinestateop

set_admin_pause -machinetype media -masterserver

2 Shut down the old media server.

3 Configure a new supported media server with the same name and IP addressas the old media server.

Note: To use a new IP address, make sure that you update the DNS.

4 Connect all backup storage devices to the new media server.

5 Install the same version of NetBackup on the new media server that is usedon the old media server. You must install NetBackup to the exact same pathand location as the old server.

Also, make sure that you specify the same list of additional servers that wereidentified on the old server.

6 Install the new media server in your backup environment.


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7 Activate the new media server through the NetBackup Administration Console,or by running the following command:

nbemmcmd -updatehost -machinename -machinestateop

clr_admin_pause -machinetype media -masterserver

8 Run the device discovery on the new media server so that all connected backupstorage devices are recognized.

9 Run some test backups and restores to verify successful operation.

After you verify successful operation, you can upgrade to NetBackup 7.x.



48

NetBackup licenses


■ About NetBackup license key requirements

About NetBackup license key requirementsTo install NetBackup master server or media server software, you must enter aNetBackup product license key.

To obtain license keys, you must order a license SKU when you order yourNetBackup products.

After you place your order, Symantec sends you an email with a license certificatethat includes the following information:

This list includes all of the licenses for the products thatyou ordered.

Keep this list in a secure location. You may be asked for aproduct license key if you ever need to contact technicalsupport for assistance.

List of NetBackup licensespurchased

Instead of a DVD media kit, you can use this serial numberto download the Electronic Software Distribution (ESD)images for NetBackup product installation.

Go to the following Web site and enter this serial numberto download the ESD images to your system:

https://fileconnect.symantec.com/LangSelection.jsp

Serial number for access todownload NetBackupproducts

When you install NetBackup, Symantec recommends that you enter all otherproduct license keys on the master server when you are prompted. Although youcan add these license keys later, it is easier to enter them when you install themaster server software.

2Chapter

https://fileconnect.symantec.com/LangSelection.jsp

For detailed information on how to administer NetBackup license keys, refer tothe NetBackup Administration Guide, Volume I.

About NetBackup license compatibilityTo use your current NetBackup license keys to upgrade servers, add-on products,and database agents to NetBackup 7.5, the following are required:

■ NetBackup versions 6.x or 7.0.x must already be installed.

■ You must have a valid maintenance contract for all licensed NetBackupproducts.

Note: You cannot upgrade to NetBackup 7.5 if your current installed version isNetBackup 5.x. You must first upgrade to NetBackup 6.0 or 6.5, and then you canupgrade to NetBackup 7.5. Any 6.x version can be upgraded directly to 7.5.

Upgrade licenses and software may be obtained from the Symantec LicensingPortal at the following Web site:

https://licensing.symantec.com/acctmgmt/index.jsp

For detailed information and procedures on how to administer license keys, referto the NetBackup Administrator’s Guide, Volume I.

See “About license key entry” on page 50.

About license key entryLicense keys for all NetBackup SKUs must be entered on the master server. Licensekeys for some SKUs must also be entered on the media server, depending on thecapabilities that you require for the media server.

Table 2-1 describes the license keys that must be entered on each server.

NetBackup licensesAbout NetBackup license key requirements

50

https://licensing.symantec.com/acctmgmt/index.jsp

Table 2-1 Required license keys for NetBackup media servers

Required licenses (based onmedia server capabilities)Media server type

■ NetBackup Enterprise Server 7.5 UNX

■ NetBackup Enterprise Server 7.5 WIN/LNX/SOLX64

■ NetBackup Standard Infrastructure 7.5 XPLAT1 FrontEnd TBYTE

■ NetBackup Enterprise Infrastructure 7.5 XPLAT1 FrontEnd TBYTE

■ NetBackup Platform Base

■ NetBackup Option Library Based Tape Drive 7.5 XPLAT

■ NetBackup Option Shared Storage Option 7.5 XPLAT

■ NetBackup Option NDMP 7.5 XPLAT

■ NetBackup Media Server Encryption Option forEnterprise Server, UNIX

■ NetBackup Media Server Encryption Option forEnterprise Server, Windows/Linux

Enterprise media servers

■ NetBackup Enterprise Client, UNIX

■ NetBackup Enterprise Client, Windows/Linux

■ Media Server Encryption Option for SAN Media Server(Enterprise Client), UNIX

■ Media Server Encryption Option for SAN Media Server(Enterprise Client), Windows/Linux

SAN media servers

Enter license keys by using one of the following methods:

■ During NetBackup master server and media server installation (recommended)The installation script prompts you to enter the license keys for all NetBackupproducts that you plan to install.

■ NetBackup Administration ConsoleAfter NetBackup master server or media server installation, open the consoleand click Help > License Keys.

■ Command-line interface (UNIX only)After NetBackup master server or media server installation, use the followingcommand:

/usr/openv/netbackup/bin/admincmd/get_license_key

51NetBackup licensesAbout NetBackup license key requirements

Note: You can log on to a NetBackup server from almost any server in a systemto view, enter, and administer license keys. When you administer license keysremotely, make sure that you view the licenses of the system you intend to change.You do not want to add or change a license key on the wrong server.

Frequently asked questions about license keysSymantec customers have asked the following questions about how to managelicense keys.

NetBackup uses a common license system that otherSymantec products also use. Please remember, however,that the common license system provides flexibility in thelicense features that each product implements. For example,NetBackup does not have a node-locked license system, butsome other products do.

Is the license system forNetBackup the same as thelicense system in otherSymantec products?

No. The media kit by itself does not allow any access toNetBackup. You always need a license key (either permanentor evaluation). License keys should always be delivered withthe media kit, so you should never find yourself with a mediakit and no key.

Can I use NetBackup if all Ihave is a media kit?

The key is a multi-digit alphanumeric string (for example:8EPP-ABCD-9XYZ-XYZ9-8881-VCF4-OIUF-AJDC). The keycontains information on the following:

■ Whether the key is for NetBackup Server or NetBackupEnterprise Server

■ Whether the key is for a server, a client, an agent, or anoption (and which one)

■ Whether the key is a permanent key or an evaluationkey

■ Information about how and where the key was generated

What does the license keylook like? What informationdoes it contain?

Yes, serialization information is embedded in the key.Is the license key serialized?


52

Yes. Information about license keys is stored on the masterserver.

To access the information, open the NetBackupAdministration Console and select Help > License Keys.

On UNIX servers, you can also run the following command:


For more information on how to view reports, refer to theNetBackup Administrator’s Guide, Volume I.

Can I see reports on whatlicense keys I have?

When you install NetBackup, you are prompted to enter thelicense keys for all options and agents.

If you purchase an agent or other add-on product at a laterdate, you can enter its license key manually. Open theNetBackup Administration Console and select Help >License Keys.



Some options require that you have your original NetBackupDVDs, because additional binaries must be installed. Youshould always keep your NetBackup DVDs in a safe place.

How do I enable options andagents?

Yes. Always store copies of your license keys in a secureplace.

Should I save license keysafter they have been entered?

Symantec has a record of all license keys that are issued tocustomers. Customers who lose their license key(s) can callOrder Management to get copies of their license keys.

■ For Americas, Japan, PacRim, Australia:

650.318.4265 FAX: 650.335.8428

■ For Europe, Middle East and Africa:

00.353.61.365232 FAX: 00.353.61.365223

If you have purchased NetBackup from a Symantec partner,you need to contact that partner for information on yourkey.

What should I do if I havelost my license key(s)?


Many NetBackup installations are very large, and the licensekeys are long. License keys that you enter multiple timescan be time-consuming. You can request a single licensekey for each type of NetBackup component you purchase.For example, you can obtain one license key for use with 50Oracle agents. Site licenses enable unrestricted use forspecific NetBackup agents or options.

You still need a unique license key for each type ofNetBackup component that you purchase. Separate licensekeys are required for components like NetBackup Server, aLotus Notes agent, or any NDMP option.

How are large volume ordershandled?

Site licenses are handled much like large volume orders are.The certificate for a site license states that the license keyis good for unlimited copies.

What about license keys forcustomers with site licenses?

No. NetBackup Remote Administration Consoles do notrequire special license keys. You can install them on anycomputer with access to the master server.

Do I need a license key toenable NetBackup RemoteAdministration Consoles?

Yes. You can use your license keys multiple times. You are,however, legally bound to install and use only the numberof NetBackup servers, clients, agents, and options for whichyou purchase licenses.

Can a license key be usedmultiple times?

All NetBackup customers who have current maintenancecontracts with Symantec automatically receive the latestversion of NetBackup. You receive the NetBackup media kitand license keys for every component for which youpurchased licenses.

If your maintenance is through a Symantec partner, youupgrade through the partner. Contact the partner for moredetails.

How do existing customersget license keys?

If you believe that you received an incorrect license key,contact Order Management using the number on yourlicense key certificate. Technical support does not issuepermanent license keys. You can obtain license keys onlythrough Order Management. Technical support can providetemporary one-month license keys to you while issuesregarding permanent license keys are resolved.

What if I do not get the rightlicense keys?

The evaluation license key enables unrestricted use ofNetBackup, its agents, and its options for a predeterminedperiod of time.

What does an evaluationlicense key enable?


54

To find out when a license key expires, open the NetBackupAdministration Console and select Help > License Keys.



Am I notified when anevaluation is about to expire?

The NetBackup services or daemons are shut down. Whenyou attempt to use the product you are informed that itsevaluation period has expired.

What happens when anevaluation license keyexpires?

Yes. Customers who add a permanent license key to anevaluation version of NetBackup have immediate access totheir catalog information and configuration information.

Does NetBackup save thebackup configuration andcatalog information whenevaluation license keysexpire?

It is easy. When you purchase a permanent license, you addthat license to NetBackup. All the configuration informationand catalog data from your evaluation version is retained.

To enter your permanent license key, open the NetBackupAdministration Console and select Help > License Keys.



How do I upgrade from anevaluation license to apermanent license?



56

Installing or upgradingserver software


■ How to install NetBackup

■ About the upgrade order for NetBackup 7.5

■ Installing or upgrading servers locally

■ Installing or upgrading servers remotely

■ Requirements for Windows cluster installations and upgrades

■ About automatic file changes from an upgrade

■ Installing or upgrading NetBackup servers silently

■ Upgrading NetBackup Servers to NetBackup Enterprise Servers

How to install NetBackupFor new NetBackup installations, install the software in the following order:

Install master server software.Step 1

Install media server software (NetBackup Enterprise only).Step 2

Install the NetBackup Remote Administration Console (optional).Step 3

Install client software.Step 4

Install any NetBackup add-on products (such as language packages).Step 5

3Chapter

Before you proceed with any installation procedure, be sure to review theinstallation requirements.


About the upgrade order for NetBackup 7.5If you use NetBackup OpsCenter, you must first upgrade those product componentsbefore you upgrade to NetBackup 7.5. Upgrading OpsCenter first helps to ensurethat it can interact

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