symnet - symetrix · r one ps-6 (domestic) or ps-6e (export) ... user’s guide for both hardware...

Quick Start GuideMenu ARC(ARC-2)

Engineered byNetwork Audio SolutionsSymNet

SymNet | Network Audio SolutionsEngineered by Symetrix

What Ships in the BoxR AMenuARChardwaredevice.R OnePS-6(domestic)orPS-6E(export)

powersupplywhichprovides9VDC@500mA.

R Asingle-gangplasticold-workoutletbox.

R ThisQuickStartGuide.R AnRJ-45IncompatibilityWarningsheet.

What You Need to ProvideR AWindowsPCwith300MHzorhigher

Pentiumand: •WIN98SE,ME,2000orXP. •10-15MBfreestoragespace. •1024x768graphicscapability. •16-bitorhighercolors. •CD-ROMdriveorInternetconnection. •64MBRAM(WIN98SE/ME),128MB

RAM(WIN2000/XP).R Shieldedtwistedpairwiretoconnect

theMenuARC’sRS-485terminalstotheRS-485portofaSymNethardwaredevice(Ringx,Address1).

R CAT-5cablestoconnecttheMenuARCtoadditionalARC(s),ARC-PS,ControlI/OorExpress.

NOTE:TheARC-2requiresSymNetDesigner5.5orlater.

Getting HelpSymNetDesigner,theWindowsapplicationthatcontrolsallSymNethardware,includesahelpmodulewhichactsasacompleteuser’sguideforbothhardware(includingtheMenuARC’s)andsoftware.Ifyouhavequestionsbeyondthescopeofthehelpmodule,contactourCustomerSup-portGroupinthefollowingways:Tel (425)778-7728

8:00amto4:30pmMondaythroughFriday,PacificTime

Web support.symnetaudio.com

Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.ThisClassBDigitalapparatusmeetsallrequirementsoftheCanadianInterference-CausingEquipmentRegulationsCetapparielnumeriquedelaclasseBrespectetouteslesExigencesduReglementsurlematerielbrouilleurduCanada.

Important Safety Instructions.1. Readtheseinstructions.

2. Keeptheseinstructions.

3. Heedallwarnings.

4. Followallinstructions.

5. Donotusethisapparatusnearwater.Donotplaceliquidsorobjectsfilledwithwaterontopofit,orwhereitmaybeexposedtodripping,splash-ingorsteam.

6. Cleanonlywithdrycloth.

7. Donotblockanyventilationopen-ings.Installonlyinaccordancewiththemanufacturer’sinstructions.

8. Donotinstallnearanyheatsourcessuchasradiators,heatregisters,stoves,orotherapparatus(includingamplifiers)thatproduceheat.

9. Thisapparatusshallbeconnectedtoamainssocketoutletwithaprotectiveearthingconnection.Donotdefeatthesafetypurposeofthepolarizedorgrounding-typeplug.Apolarizedplughastwobladeswithonewiderthantheother.Agroundingtypeplughastwobladesandathirdgroundingprong.Thewidebladeorthethirdprongareprovidedforyoursafety.Iftheprovidedplugdoesnotfitintoyouroutlet,consultanelectri-cianforreplacementoftheobsoleteoutlet.

10.Protectthepowercordfrombeingwalkedonorpinchedparticularlyatplugs,conveniencereceptacles,andthepointwheretheyexitfromtheapparatus.

11.Onlyuseattachments/accessoriesspecifiedbythemanufacturer.

12.Useonlywiththecart,stand,tripod,bracket,ortablespecifiedbythemanufacturer,orsoldwiththeapparatus.Whenacartisused,usecautionwhenmovingthecart/appa-ratuscombinationtoavoidinjuryfromtip-over.

13.Unplugthisapparatusduringlight-ningstormsorwhenunusedforlongperiodsoftime.

14.Referallservicingtoqualifiedservicepersonnel.Servicingisrequiredwhentheapparatushasbeendamagedinanyway,suchaspower-supplycord

orplugcordisdamaged,liquidhasbeenspilledorobjectshavefallenintotheapparatus,theapparatushasbeenexposedtorainormoisture,doesnotoperatenormally,orhasbeendropped.

AVIS: NE PAS OUVRIR

Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.

SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.

S’adresser a un reparateur compétent.

RISQUE DE CHOC ELECTRIQUE

No user serviceable parts inside. Refer servicing to qualified service personnel.

CAUTION

WARNING:TO REDUCE THE RISK OF FIRE ORELECTRIC SHOCK DO NOT EXPOSETHIS EQUIPMENT TO RAIN OR MOISTURE

DO NOT OPENRISK OF ELECTRIC SHOCK

Thelightningflashwitharrowheadsymbolwithinanequilateraltriangleisintendedtoalerttheuserofthepres-enceofuninsulated“dangerousvoltage”withintheproduct’senclosurethatmaybeofsufficientmagnitudetoconstituteariskofelectricshocktopersons.Theexclamationpointwithinanequilateraltriangleisintendedtoalerttheuserofthepresenceofimportantoperatingandmaintenance(servicing)instructionsintheliteratureaccompanyingtheproduct(i.e.thisUser’sGuide).

CAUTION To prevent electric shock, do not use the polarized plug supplied with the unit with any extension cord, receptacle, or other outlet unless the prongs can be fully inserted.

Power Source.SymNetMenuARChardwareusesaseparateexternalpowersupplyfordomesticandexportmarkets.EnsurethatyourACmainsvolt-agematchesthatofyourpowersupply.Refertoratingonthepowersupply.Useonlythepowercordandconnectorspec-ifiedfortheproductandyouroperatinglocale.Aprotectivegroundconnection,bywayofthegroundingconductorinthepowercord,isessentialforsafeopera-tion.Theapplianceinletandcouplershallremainreadilyoperableoncetheapparatushasbeeninstalled.

User Serviceable Parts.TherearenouserserviceablepartsinsidetheSymNetMenuARC’s.Incaseoffailure,customersinsidetheU.S.shouldreferallservicingtotheSymetrixfactory.CustomersoutsidetheU.S.shouldreferallservicingtoanauthorizedSymetrixdistributor.Distributorcontactinformationisavailableonlineat:www.symnetaudio.com.

Before You Begin

Quick Start GuideMenu ARC (ARC-2) TodownloadthelatestversionofSymNetDesigner,theWindowsapplicationthat

controlsallSymNethardware,goto:www.symnetaudio.com

WARNING!NEVER connect the RJ-45 connector (CAT-5) on an ARC,ARC-PS or Control I/O to any SymNet audio device's SymLinkconnector (also an RJ-45 connector). The RJ-45 connectors onSymNet products labeled as "SymLink" (Transmit or Receive)should only be connected to other RJ-45 connectors labeled as"SymLink" (Transmit or Receive). The RJ-45 connectors on theARC, ARC-PS and Control I/O can carry anywhere from6 to 15 VDC which can damage SymLink circuitry.

TRANSMIT RECEIVE

SymLinkTRANSMIT RECEIVE

SymLink�

TRANSMIT RECEIVE

SymLink

MANUFACTURED BY SYMETRIX, INC.LYNNWOOD, WA USATHIS UNIT CONTAINS NO USER SERVICEABLE PARTS

www.symetrixaudio.com

+15VDC�1.33A

RS-485FABRIQUÉ AUX E.-U. PAR SYMETRIX, INC. LYNNWOOD, WAPAS DES ELEMENTS SERVIABLE PAR UTILISATEUR

8

POWER

POWER INPUT

B- A+

ARC-PS or Control I/O

TRANSMIT RECEIVE

SymLinkMENU

ARC

UP

DOWN

ARC

�MANUFACTURED BY SYMETRIX, INC.LYNNWOOD, WA USATHIS UNIT CONTAINS NO USER SERVICEABLE PARTS

www.symetrixaudio.com

+15VDC�1.33A

RS-485FABRIQUÉ AUX E.-U. PAR SYMETRIX, INC. LYNNWOOD, WAPAS DES ELEMENTS SERVIABLE PAR UTILISATEUR

8

POWER

POWER INPUT

B- A+

ARC-PS or Control I/O

MENU

ARC

UP

DOWN

ARC

�/6




OverviewTheMenuARCsconsistoftheoriginalARCanditsreplacement,theARC-2.Theirdistinctivetraitisaneight-characterdigitalalphanumericLEDdisplay.TheMenuARCsareRS-485devicesusedtoremotelycontrolpresetchangesormoduleparameterswithinaSymNetsystem.Theyaredesignedtobemountedinasingle-gangwalloutlet(provided).TheARC-2improvesupontheoriginalARCinmanyways:

ARC compared to ARC-2

Feature: ARC ARC-2Processor AtmelATmega103 AtmelATmega128Field-Upgradeable Firmware No YesNumber of Menus 12 24Enumerations per Menu 16 16Menu Range Limits No YesMaximum Characters per Menu Name 8 31Maximum Number of Strings* 72 255ARC Audio Support No Yes115k RS-485 Baud Rate Support No YesMaximum Operating Voltage 15VDC 30VDC

*A“string”isequaltoeightcharacters.

Additionally,theARC-2featuresmanyoperationalenhancementsandoptionswhichcanbesetuporenabledduringprogrammingfromSymNetDesigner.

ASymNetRS-485busmayhaveamaximumofthirty-twoARC-2’s,eachARC-2containinguptotwenty-fourmenus.Eachmenumaybecontinuous(asinvolumecontrols)orenumerated(asinsourceselection)withuptosixteenenumerations.

TheARC-2usesa3buttoninterface,andhasaneight-characterdigitalalphanumericLEDdisplaywithadjustablebrightnessforfeedback.ItisfullyprogrammedfromtheSymNetDesignersoftwareanditsprogrammingiscontained,savedanddownloadedalongwiththeSiteFile.FormoreinformationonprogrammingtheARC-2,pleaserefertotheSymNetDesignerHelpModulewithintheSymNetDesignerapplication.

Overview

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ARC-2 AnatomyNearlyalloftheconfigurationandconnectionoptionsareontherearoftheARC-2exceptforthebaudrateselectionjumper(seeBaud Rate Selectsection).TheanatomyofanARC-2isoutlinedbelow:

ARC-2 Anatomy

J9: ARC-Audio GroundingTwosetsofjumpersatJ9configurethegroundingoftheARCAudiopair.Refertothelegendbelowforpositions.RefertotheARC Network Designsectionformoreinformation.

S4: Device Address DIP SwitchesConfiguresthedevice’sRS-485busaddress.RefertotheDevice Addressingsectionformoreinformation.

J7: RS-485 TerminationRefertotheRS-485 Terminationsectionformoreinformation.

J5 and J6: RJ-45 “ARC” portsTheARCportsdistributeRS-485data,powerandanARCAudiolinetooneormoreARCdevicesoverstandardCAT-5cable.TheseportsmaybeusedtochainmultipleARCsortohomerunbacktoanySymNetrackmountdevicewithaREMOTEARCport.

J8: RS-485, Power and ARC AudioWhenpoweringaMenuARCfromtheincludedPS-6powersupply,RS-485dataandPowerbothconnecthere.ConnectthePS-6positiveleadto“V+”andthenegativeleadto“GND”.TheRS-485shieldorgroundalsoconnectsto“GND”andtheRS-485conductorpairconnectsthebusinaparallelfashionto“A”andB”.WARNING!DonotuseatthesametimeasJ5orJ6.Additionally,ARCAudioconnections,AF+andAF-,areprovided.Again,GNDisshared.

ARC-Audio Grounding Legend

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ARC Network DesignAnARC’scurrentrequirementsvarydependingonthevoltagesuppliedtoit.Forexample,anARC-2witha15VDCsupplyusesapproximately115mA,whilewith8VDCitusesapproximately230mA.Asthevoltagevariesfrom15VDCto8VDC,thecurrentrequirementincreasesaccordingly.Note:ThevoltagerangefortheARC-2is8to30VDC.

ARCscanbedaisy-chainedandfedpoweroverthisdaisy-chainfromtheREMOTEARCportsofanARC-PS,ControlI/OorSymNetExpress.However,asthelengthofthecableincreasessodoestheresistivelineloss,whichlowersthevoltageavailableateachsubsequentARC.TheactualpowerdrainoneachARC-2outputcanvarysubstantiallydependingonthenumberofARCsandthedistancebetweenthem.Inordertoassistwithsystemdesign,SymetrixhasmadeavailableaMicrosoftExcelspreadsheettohelpsystemdesignersdeterminepowerrequirementsbaseduponcablelength,numberofARCs,andthepowersupplytobeused.ThisspreadsheetcanbedownloadedfromtheSymNetTechnicalSupportpagesat:support.symnetaudio.com.

ARC Network Design, Connections to SymNet

Thefollowingtableprovidescablelengthlimitations,basedonDCpower(thetableisnotrelevantifonlyRS-485isdistributed).Minimumstateddistancesassume28gaugeCAT-5cabling,maximumstateddistancesassume24gaugeCAT-5cabling.AlldistancesstatedcalculatedusinganARC-2withit’smenudisplaying“########”atmaximumbrightness(worstcase).

CABLE LENGTH LIMITATIONS FOR ARC DC POWER OVER CAT-5 CABLE

Maximumtotalcablelength(toendofchain)

NumberofARCsin1daisy-chain

110-500ft. 4220-500ft. 3280-800ft. 2350-1000ft. 1

IfpowerisnotdistributedoverCAT-5,eachRS-485chainislimitedto1000ft.inastarnetworkconfigurationand4000ft.inadaisy-chainnetworkconfiguration.LongerdistancesmaybepossibleusingthirdpartyRS-485extenderproducts.

ARC PORT PINOUT (both Grounds and Powers required for specified distance)

Pin# Function1 Audio(+)2 Audio(-)3 CommonGround4 RS-485Data(A)5 RS-485Data(B)6 CommonGround7 Power(+V)8 Power(+V)

Note:TheARCAudiolinesmaybegroundedattheARC-PS,ControlI/OorExpressandtheARC-2toprovideadditionaldistance.

WARNING:Whendesigningasystem,onemustbecarefulnottodoublepoweranyARCs.IfallpinsontheCAT-5connectionsareused,powercantravelovertheCAT-5cableandreach

anyARConthatparticularchain.PoweroverCAT-5couldpotentiallycomefromtheMenuARCorfromanARCthatispoweredlocallyandthendaisy-chainedviaCAT-5tootherARCs.Ingeneral,werecommendusingonlyonetypeofconnectorontheARCs,eithertheRJ-45s(withCAT-5cable)ortheterminalblocks.

Connections to SymNetARCsconnecttoSymNetviaanRS-485bus.AsofSymNetDesignerversion5.5,RS-485devicesmaybeattachedtoanySymNetDSPunitinthesystempossessinganRS-485port.(Priorto5.5,RS-485devicescouldonlybeconnectedtoRingx,Address1“Master”units).

ThecaveatwiththisnewfoundflexibilityisthatRS-485devicesconnectedto“Slave”units(thoseotherthanRingx,Address1)willonlybeabletocontroltheDSPparametersoftheunittheyaredirectlyconnectedto.Theywillnotbeabletocontrolany“global”parameters(suchaspresets)andwillnotbeabletocontrolanyDSPparametersinotherunits.Theircontrolislocaltotheunittheyareconnectedto.

Ifglobalcontrolisdesired,theRS-485devicesshouldbeattachedtoanyRingMasterSymNetDSPunits(Ringx,Address1).ThiscouldbeanyCobraLinkorExpressunitinthesystem,orthe8x8,8in,8outorDigIODSPunitatAddress1.

ForARCdevicesordevicechainsbeingpoweredlocally,connecttheRS-485portonthebackofanymasterSymNethardwaredevice(atRingx,Address1)totheRS-485port(J12)ontheMenuARCusingshieldedtwistedpaircablewiredinparallel(AtoA,BtoBandGroundtoGround).ApplypowertotheV+andGroundconnectionofJ12,thenrefertoSymNetDesigner’sHelpforprogramminginstructions.NoteRS-485andpowersharethesamegroundconnection.

ForARCdevicesordevicechainsbeingpoweredfromtheREMOTEARCportonanARC-PS,ControlI/OorExpress,simplyconnecttheCAT-5cablebetweenREMOTEARCandtheMenuARC’sRJ-45ports(J9).

WARNING:DONOTplugtheRJ-45connectorslabeled“REMOTEARC”intoanyRJ-45connectorlabeled“SYMLINK”,“HOMERLINK”,“ETHERNET”or“COBRANET”.

�/6




Device AddressingEveryRS-485device(includingallMenuARCs,ModularARCs,andControlI/Os)connectedtothesameSymNetRS-485busmustbeuniquelyidentified.TheMenuARCsuseabankoffiveDIPswitches(S4)todesignateoneofthirty-onedeviceaddresses.Addressingisdoneinabinaryfashion.Someexamplesaredepictedbelow:

Note:theMenuARCswillbrieflydisplaytheirsetdeviceaddressduringpower-up.

RS-�85 TerminationTheMenuARCsfeatureanRS-485terminationjumper.JumperJ7nexttotheRS-485terminalblock(J8)enablesanddisablestermination.TerminatedandOpenpositionsarelabeledbythePCBsilkscreen.Formaximumsignalintegrity,followtheterminationguidelinesbelow:

RS-485 TERMINATION GUIDELINES

Daisy-chainlength Termination0-200ft. Noterminationrequired200-1000ft.(ifpoweringoverCAT-5)

TerminateattheARC

>1000ft.(orifnotpoweringoverCAT-5)

TerminateattheARC-PS,ControlI/OorSymNetExpressandatthefurthestARCdevice

Forstarconfigurations,terminateattheARC-PS,ControlI/OorSymNetExpress.

Note:NeverterminateasingleRS-485busatmorethantwodevices.

Baud Rate SelectJ10ontheARC-2setstheRS-485baudrateforthedevice.Jumpered=38.4kbps,Open=115.2kbps.AlldevicesonthesameRS-485busmustbesettothesamerate.Additionally,theSymNetdevicehostingtheRS-485busmustbeswitchedtotheappropriaterate.Asofthiswriting,onlySymNetExpressandDigIO12x12DSPunitsarecapableofhostinga115kbaudrate.AllotherSymNetunitshosta38.4kbaudrate.RefertoSymNetDesigner’sHelpforinformationonsettingtheRS-485baudrate.

Note:theARC-2’sfaceplatewillneedtoberemovedinordertoaccessthisjumper.J10isjustbelowthemenudisplay:

Device Addressing, RS-�85 Termination, Baud Rate Select

ARC-2 DIP Switch SettingsNOTE: For the sake of space, a small variety of configurations are shown.

A total of 31 devices per RS-485 bus are possible.

1 2 4 8 161 2 4 8 161 2 4 8 161 2 4 8 161 2 4 8 16

1 2 4 8 161 2 4 8 161 2 4 8 161 2 4 8 161 2 4 8 16

J10: Baud Rate SelectJumpered=38.4kbps,Open=115.2kbps.

5/6




ARC AudioARCAudioprovidesameanstotakeasinglebalancedanalogaudiolineandeitherinjectitintoorpickitoffanRS-485network’sCAT-5cablerun.AnARCAudioportonanARC-PS,ControlI/OorExpressmaybewiredtoanearbySymNetunit’sanaloginputoroutput.Thisprovidesameansofeasilyrunningasingleaudiochanneltoorfromaremotesourceordestination.TheARC-2makesuseofARCAudiototransportaudiosignalsbacktoaSymNetrackmountunit.TheaudiolineconnectstotheAF+,AF-andGNDconnectionsontheterminalblockdesignatedJ8.

Note 1:TheoriginalMenuARCremote(simplynamed“ARC”)doesnotsupportARCAudiolinesandwillgroundtheaudiolinesifconnected.

Note 2:Toavoidthepossiblegrounding,mixing,orshortingoftheARCAudiolines,itisrecommendedtohomerunanyARCdevicesmakinguseoftheARCAudiolinessothatonlyoneARCdeviceisoneachchain.

Limits of ARC AudioARCAudioisasimpleanalogaudiosignaltravellingthesamecableastheRS-485dataandpower.Assuch,theusualaudiosignalcautionsapply.AvoidrunningparalleltootherpowerlinesornearanyothersourcesofEMIorRFI.MostCAT-5isunshieldedandissusceptibletointerferenceandnoise.WeprovideherethefollowinginformationonARCAudio’sperformanceandlimitations:

Line-levelBalancedAudio:Professionallinelevelbalancedsignalscanalsobesentoveruptoapproximately1500feetofCAT-5withoutsignificantdegradation.

Allunbalancedsignalsshouldbeavoidedcompletely.

Mic-levelAudio:Unbufferedcondenserordynamicmicrophonesshouldgenerallybeavoided,thoughitmaybepossibletoachievedecentqualitywithcablerunsoflessthan50feetusingafairlyhotmicrophonelevelwithanoisegateorexpanderintocleanupthesignal.Thistechniquedoesnotprovidemuchflexibilitywithinthesystemdesign,andthereforeisnotrecommended.

Frequencyresponse:Frequencyresponsecanroll-offduetothecapacitanceofalongcablerun.Theamountofroll-offishighlydependentonsourceimpedance(theoutputimpedanceofwhatissupplyingthesignal).Mostproaudiodeviceshavelowoutputimpedances(200Ohmsorless)anddonotsuffersignificantroll-off(approximately-1dBat20kHzwith1500feetofCAT-5).Adevicewitha600Ohmoutputimpedancecouldcausesomeaudibleroll-off(-3dBat10kHz),butshouldbeofsufficientqualityforspeechsignals.

DataNoise:Withanunbufferedmicandlongcables,datanoisemaybeaudibleasa“motorboat”sound.ExperimentingwithRS-485terminationandbaudratemayimprovethesoundsomewhat.

ARC Audio

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Warranty and Service

The Symetrix Limited WarrantySymetrix,Inc.expresslywarrantsthattheproductwillbefreefromdefectsinmaterialandworkmanshipforeighteen(18)monthsfromthedatetheproductisshippedfromthefactory.Symetrix'sobligationsunderthiswarrantywillbelimitedtorepairingorreplacing,atSymetrix'soption,thepartorpartsoftheproductwhichprovedefectiveinmaterialorworkman-shipwithineighteen(18)monthsfromthedatetheproductisshippedfromthefactory,providedthattheBuyergivesSymetrixpromptnoticeofanydefectorfailureandsatisfactoryproofthereof.ProductsmaybereturnedbyBuyeronlyafteraReturnAuthorizationnumber(RA)hasbeenobtainedfromSymetrix.BuyerwillprepayallfreightchargestoreturntheproducttotheSymetrixfactory.Symetrixreservestherighttoinspectanyproductswhichmaybethesubjectofanywarrantyclaimbeforerepairorreplacementiscarriedout.Symetrixmay,atitsoption,requireproofoftheoriginaldateofpurchase(datedcopyoforiginalretaildealer'sinvoice).Finaldetermina-tionofwarrantycoverageliessolelywithSymetrix.ProductsrepairedunderwarrantywillbereturnedfreightprepaidviaUnitedParcelServicebySymetrix,toanylocationwithintheContinentalUnitedStates.OutsidetheContinentalUnitedStates,productswillbereturnedfreightcollect.

The foregoing warranties are in lieu of all other warran-ties, whether oral, written, express, implied or statutory. Symetrix, Inc. expressly disclaims any IMPLIED warran-ties, including fitness for a particular purpose or mer-chantability. Symetrix's warranty obligation and buyer's remedies hereunder are SOLELY and exclusively as stated herein.ThisSymetrixLucidproductisdesignedandmanufacturedforuseinprofessionalandstudioaudiosystemsandisnotintendedforotherusage.Withrespecttoproductspur-chasedbyconsumersforpersonal,family,orhouseholduse,Symetrix expressly disclaims all implied warranties, including but not limited to warranties of merchantability and fitness for a particular purpose.Thislimitedwarranty,withallterms,conditionsanddisclaim-erssetforthherein,shallextendtotheoriginalpurchaserandanyonewhopurchasestheproductwithinthespecifiedwar-rantyperiod.

Symetrixdoesnotauthorizeanythirdparty,includinganydealerorsalesrepresentative,toassumeanyliabilityormakeanyadditionalwarrantiesorrepresentationregardingthisproductinformationonbehalfofSymetrix.

Thislimitedwarrantygivesthebuyercertainrights.Youmayhaveadditionalrightsprovidedbyapplicablelaw.

Note:SomeSymetrixLucidproductscontainembeddedsoftwareandmayalsobeaccompaniedbycontrolsoftwareintendedtoberunonapersonalcomputer.Saidsoftwareisspecificallyexcludedfromthiswarranty.

Limitation of LiabilityThetotalliabilityofSymetrixonanyclaim,whetherincontract,tort(includingnegligence)orotherwisearisingoutof,con-nectedwith,orresultingfromthemanufacture,sale,delivery,resale,repair,replacementoruseofanyproductwillnot

exceedthepriceallocatabletotheproductoranypartthereofwhichgivesrisetotheclaim.InnoeventwillSymetrixbeliableforanyincidentalorconsequentialdamagesincludingbutnotlimitedtodamageforlossofrevenue,costofcapital,claimsofcustomersforserviceinterruptionsorfailuretosupply,andcostsandexpensesincurredinconnectionwithlabor,overhead,transportation,installationorremovalofproducts,substitutefacilitiesorsupplyhouses.Servicing the Menu ARCsIfyouhavedeterminedthatyourMenuARCrequiresrepairservicesandyouliveoutsideoftheUnitedStatespleasecon-tactyourlocalSymNetdealerordistributorforinstructionsonhowtoobtainservice.IfyouresideintheU.S.thenproceedasfollows.

Return authorizationAttheSymetrixfactory,Symetrixwillperformin-warrantyorout-of-warrantyserviceonanyproductithasmanufacturedforaperiodofthree(3)yearsfromdateofdiscontinuedmanufac-ture.

BeforesendinganythingtoSymetrix,pleasecontactourCustomerServiceDepartmentforareturnauthorization(RA)number.Thetelephonenumberis(425)778-7728.Additionallysupportisavailableviathewebsite:support.symetrixaudio.com.

In-warranty repairsTogetyourMenuARCrepairedunderthetermsofthewar-ranty:1.CallusforanRAnumber(havetheserialnumber,shipping

andcontactinformationanddescriptionoftheproblemready).

2.Packtheunitinitsoriginalpackagingmaterials.3.Includeyourname,address,daytimetelephonenumber,

andabriefstatementoftheproblem.4.WritetheRAnumberontheoutsideofthebox.5.ShiptheunittoSymetrix,freightprepaid.Wedonotaccept

freightcollectshipments.

Justdothesefivethings,andrepairsmadein-warrantywillcostyouonlyonewayfreightcharges.We'llpaythereturnfreight.

Ifyoudon'thavethefactorypackagingmaterials,werec-ommendusinganoversizebox.Wraptheunitinaplasticbag,surrounditwithbubble-wrap,andplaceitintheboxsurroundedbyStyrofoampeanuts.Besurethereisenoughclearanceintheboxtoprotecttherackears.Wewon'treturntheunitinanythingbutSymetrixpackagingforwhichwewillhavetochargeyou.Iftheproblemisduetooperatormisuseorerror,youwillhavetopayforbothpartsandlabor.Inanyevent,iftherearechargesfortherepair,youwillpayforthereturnfreight.AllchargeswillbeCODunlessyouhavemadeotherarrangements(prepaid,VisaorMastercard).

Out-of-warranty repairsIfthewarrantyperiodhaspassed,you'llbebilledforallneces-saryparts,labor,packagingmaterials,andfreightcharges.Pleaseremember,youmustcallforanRAnumberbeforesendingtheunittoSymetrix.

©2006,Symetrix,Inc.Allrightsreserved.PrintedintheUnitedStatesofAmerica.SymetrixPartNumber53ARC2-0A00.TheinformationinthisQuickStartGuideissubjecttochangewithoutnotice.Symetrix,Inc.shallnotbeliablefortechnicaloreditorialerrorsoromissionscontainedherein;norisitliableforincidentalorconsequentialdamagesresultingfromthefurnishing,performance,oruseofthismaterial.Mentionofthird-partyproductsisforinformationalpurposesonlyandconstitutesneitheranendorsementnorarecommendation.Symetrixassumesnoresponsibilitywithregardtotheperformanceoruseoftheseproducts.Undercopyrightlaws,nopartofthisQuickStartGuidemaybereproducedortransmittedinanyformorbyanymeans,electronicormechanical,withoutpermissioninwritingfromSymetrix,Inc.If,however,youronlymeansofaccessiselectronic,permissiontoprintonecopyisherebygranted.Productnamesmentionedhereinmaybetrademarksand/orregisteredtrademarksoftheirrespectiveowners.

6408216thSt.SW,MountlakeTerrace,WA,USA•Tel+1(425)778-7728•Fax+1(425)778-7727•Webwww.symnetaudio.com


symnet - symetrix · r one ps-6 (domestic) or ps-6e (export) ... user’s guide for both hardware...

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