system & network engineer
TRANSCRIPT
MUHAMMAD ALI SIDDIQUI,BSC, MBCS E-mail: [email protected] mobile: 00971564089023 (UAE) mobile: 00923002783318 (PAKISTAN) Address: U.A.E. , Willing to relocate. Objective:
A successful Information Technology Professional with extensive analytical and software experience of investigating and diagnosing network problem.
SYSTEM & NETWORK ENGINEER
HIGHLIGHTS OF I.T SKILLS
Telecom Enviroment HUAWEI iManager 2000
HUAWEI iManager N2000
Zhone (ZMS)
Exceed SoapUI(IMS)
Alcatel-Lucent 5520(AMS)
Alcatel-Lucent 5620 (SAM)
Open Source Linux Environment Red Hat Linux,
CentOS Linux,
Fedora Core Linux
Asterix PBX Server
Linux Squid Proxy
Firewall Server
Linux Free NAS Server
Zentyal Server
Windows Server Infrastructure Windows Server 2003/2008/2012
DNS,DHCP,TCP/IP
TMG Firewall Server
Active Directory
Microsoft Exchange Servers 2003/2007/2010
SQL Server 2008/2012
Cisco Devices Support Catalyst Layer 2 Catalyst Layer 3
Virtualization
Vmware Workstation
vSphere ESXi
Virtual Box
Installation, Configuration,
Installation of virtual machines and their network configurations
Network Management Troubleshooting Computers
Network Topology Design
Network issues
PCs Hardware Troubleshoot
DELL / HP Advanced Rack Server Support
DELL Power Edge R720 Servers DELL Power Edge R520 Servers DELL Power Edge 2950 Servers HP Dl380 G7 Proliant Servers PROFESSIONAL CERTIFICATIONS
Training & Certificates From Etisalat:
TOGAF 9.1 Enterprise Architecture Frame Work
Creative Thinking & Problem Solving
CompTIA Security+ SY0-401: Control Fundamentals and Security Threats
CompTIA Security+ SY0-401: Network Protocols, Attacks, and Defenses
CompTIA Security+ SY0-401: Securing a Networked Environment
CompTIA Network+ 2012: Networking Concepts
CompTIA Security+ SY0-401: Remote Access, Mobile, and Wireless Security
Training & certificates From Open2Study online Certification, Australia :
Enterprise Architecture
Big Data for Better Performance (BigData)
Training & certificates From Edx:
edX Honor Code Certificate for Linux
EMPLOYMENT: Etisalat Network Engineer /Enterprise - NOC (U.A.E), Current
Remotely Configuring,Monitoring,Troubleshooting Gigabit Passive Optical Networks DATA, NON-DATA Core and Access Devices using SSH and Next-generation Network Management Systems.
DATA Classification: NON-DATAClassification: IPVPN POTS LINES Leased Lines ISDN-PRI High Speed Internet PBX LINES ADSL SIP-LINES Next-generation Network Management System Classification For Access Devices: HUAWEI iManager 2000,HUAWEI iManager N2000,Exceed Hummingbird SoapUI(IMS),Zhone (ZMS),Alcatel-Lucent 5520(AMS) Next-generation Network Management System For Routers: Alcatel-Lucent 5620 Service Aware Manager (SAM)
Maintain, troubleshoot, and manage the use of LANs, WANs, leased lines, IPVPN, computer workstations, internet connections/leased lines. Provide service assurance support to network end users and ensure meeting set KPI’s Operate, monitor proactively and reactively the performance of computer networks and coordinate and escalate for access related problems and use of computer networks. Perform routine network health checks and control records. Develop and manage Technical Support objectives and goals to support the organizational needs
CALLTRONICS, UAE System and Network Engineer (1 year Contract) Dec-2013 to Jan-2015
Administration and Management of Linux CentOS 6.5, 5.5 based rack servers
running Elastix and GO Autodial PBX IP Telephony Servers
Administration of windows 2008 Server Domain.
Maintaining up to date Antivirus levels on all machines company wide
Troubleshooting technical problems and implementing solutions.
Purchasing of IT Equipment within agreed budgets.
Supporting a IT infrastructure of at least 150 employees.
Responsible for the fast and accurate troubleshooting of reported faults.
Networking and providing support for Windows, Macintosh and Linux issues.
Cisco catalyst administration and management
Administration of Squid Proxy Linux Server
IBEX | Global (A TRG COMPANY) Senior System and Linux Administrator(Karachi, Pakistan) Aug 2011 to Dec 2013
Ensuring trouble-free operation of Call center, provide technical support and
troubleshooting services for Centos 6.5, 5.5 LINUX server running ELASTIX(Asterisk
PABX Application).
Linux based DELL Advanced Rack server Management Power Edge R520, R720
Servers and HP Dl380 G7 Proliant Servers.
Train and supervise other support engineering staff
Troubleshoot any reported problems.
Configure Cisco IP hard phones and softPhone for example Cisco IP
Communicator, sj phone.
Windows 2003 Domain Infrastructure support.
Using remote control software tools to provide fault resolution and diagnosis.
Nextel (Karachi, Pakistan)
System Administrator
September 2010 - July 2011
My duties were to monitor sales and purchase of internet accounts.
Dealing with clients.
Give instructions to tech support team for troubleshooting system and network.
Responding within agreed time limits to call-outs.
Kenwood (Karachi, Pakistan)
Senior System Engineer
OCT 2009 – July 2010
Provide Network, Remote and Desktop support.
Purchasing of I.T related equipment's.
Oracle support at client side.
Troubleshooting, administration of windows 2003 Server/ISA server 2004.
Educating the users about backups and Anti-virus.
Britannia Accident Claims (U.K)
System Engineer
June 2007 – September 2009
Provide Network and desktop support.
Administration of windows 2000 domain Infrastructure.
Installation of Network Printer Epson Aculaser in the domain.
Installation of Antivirus, Microsoft Office 2003
Installation and configuration of Claims Manager Database System.
Orbit Broadband Internet (Karachi, Pakistan)
System Engineer
July 2003 – Nov 2006
Configure and manages the network.
recommend the purchases of the computer and network hardware.
Investigate the user problems, identify their source, determine possible solutions.
Wireless Networking with Omni-directional Antenna with parabolic dish.
Cat 5 structured cabling and testing the cables with the cable tester equipment.
Aptech Computer Institute (Karachi, Pakistan)
Assistant System Administrator
Jan 2001 – Nov 2002
Done Internship as a System Administrator Assistant in the environment of Microsoft Windows NT and Windows 2000
EDUCATION BSc (Hons) in Computer Network Security and Management, Bucks New University, U.K (SEP2009)
Diploma in Computer Networking, CCNA.
HONORS & AWARDS Services Beyond Excellence at TRG/IBEXGLOBEL, KARACHI,PAKISTAN PROFESSIONAL MEMBERSHIP Professional Member of British Computer Society, U.K LINKEDIN PROFILE PLEASE VISIT: pk.linkedin.com/in/siddmbcs/