systems resource management with netiq appmanager
DESCRIPTION
Today’s IT organizations operate in an increasingly more complex environment. Resources are limited, operating costs are soaring and service interruptions are unacceptable. This session covered: Manage applications and a wide variety of technologies including vmWare and Unified Communications environments Collect service level and capacity management data to measure and maintain performance in both virtual and non-virtual environments Manage applications' performance to meet user demands Keep monitoring current with policies in fast-changing virtualized environmentsTRANSCRIPT
Simplifying Monitoring & Management of Applications & Resources with AppManager®
Presenters:
Brian Beiser, Systems Engineer – NetIQCindy DeHart, Practice Manager, ALI
© 2011 NetIQ Corporation. All rights reserved.
Introductions & Housekeeping Challenges of Application & Resource Management –
How AppManager can help. Technical Demo Wrap up & Q&A
Agenda
© 2011 NetIQ Corporation. All rights reserved.
Novell Platinum Partner Virginia ▲West Virginia ▲ Maryland ▲ Washington DC ▲ North Carolina
Collaboration, Conferencing & Messaging Converged IP networking & telephony Network Resource Management solutions Wireless & Mobile Workforce solutions Data Storage, Archiving & Disaster Recovery Network Support & Optimization Virtualization Data Security Managed Services
© 2010 NetIQ Corporation. All rights reserved.
Challenges & Solutions for Resource Management
AppManager 8
© 2011 NetIQ Corporation. All rights reserved.5
Systems Management Needs Are EvolvingWhat We Hear from Our Customers
“We want to consolidate monitoring into a single tool.”
Provide best of breed coverage for our Windows servers and applications and…Duplicate that capability for UNIX, Linux, network, VoIP and end-user services.
“Make it simple but flexible.”
We want built-in knowledge about the apps we are monitoring to simplify deployment, but…We want the flexibility to be able to adjust monitoring for each line of business easily.
“The environment changes daily. We need a systems management tool that keeps pace automatically.”Existing servers and devices are constantly being repurposed, and…We must ensure that new technologies such as VMware are adequately monitored in accordance with corporate policy.
© 2011 NetIQ Corporation. All rights reserved.
AppManager® 8 Suite and This Release
QDBsAgents
ManagementServers
ControlCenter
Included inthis release:CoreAppManager
Updated andReleasedIndependently
AppManagerComponentsChart ConsoleAnalysis
CenterAppManager
ModulesKnowledge BaseDiagnostic ConsoleWeb Console
© 2011 NetIQ Corporation. All rights reserved.
NetIQ AppManagerPerformance and Availability Management Checklist
Requirements
Continuously monitor the performance of critical assets
Graphically illustrate relationships of systems to business services
Proactively forecast likely problems and prevent them from occurring
Dynamically report on service levels, trends & predictions
© 2011 NetIQ Corporation. All rights reserved.
AppManager Modules for Dynamic Systems Monitoring
ResponseTime
VoIP / IP Telephony
Network & Security
Storage and Hardware
DBMS and Applications
VirtualizationTechnology
Application and Web
Microsoft Infrastructure
Messaging /UC
OperatingSystems
RT forMS Exchange
Avaya IP Telephony
Microsoft Cluster Server
Microsoft IIS
Citrix XenApp
RIMBlackBerryAIX
RT for Active
Directory
Nortel IP Telephony
Symantec Backup Exec
Oracle RDBMS
IBM WebSphere
Windows Terminal Services
LotusDominoLinux
IBMWebSphere MQ Series
Apache
BEA WebLogic
VMware vSphere
Microsoft SQL Server
CA ARCserve
Symantec NetBackup
Microsoft SharePoint
Server
MicrosoftExchange
MicrosoftActive
Directory
RT for Oracle RDBMS
Cisco IP TelephonySolaris
Cisco Voice Mail
RT for MS SQL Server
Cisco IP Contact Center
HP-UX
RT for Windows
VoIP QualityWindows
RT for Networks
VMware vCenter
IBM Director
HP Systems Insight
Manager
Siemens ServerView
Dell OpenManage
SNMP
Alcatel
Extreme Networks
Nortel
Cisco
Enterprise Connectors
IBM Netcool
HP OpenView
NetIQ Security Manager
Tivoli Enterprise
CA Unicenter
VMware ESX Server
RT for Web
Nortel IPContactCenter
Microsoft OCS
Call Data Analysis
Depth and Breadth
© 2011 NetIQ Corporation. All rights reserved.
Custom Application
Module BuilderInterview
Application Expert .mob File
AppManagerExpert
Module BuilderReview
Monitor in AppManager
&Service Monitoring “Contract”Agreement
Module Builder – how it works
Generate AMModule
© 2011 NetIQ Corporation. All rights reserved.10
NetIQ AppManager SNMP Toolkit
• Key Functions– Proxy Based– One-to-Many model– Fully customizable– Analysis Center integrated– ASN.1 Encoding
• Core Knowledge Scripts– SyncGet– SyncSet– SyncGetTable– SyncPoll– SyncPollTable– DeviceReboot– InterfaceState– SNMPTrap_Async
© 2011 NetIQ Corporation. All rights reserved.
NetIQ Response Time Modules
RT for Windows−Track any applications performance
RT for Web−Manage complex web transactions
RT for Network−Simulate any common Network traffic
RT for Exchange−Simulate Outlook client access
RT for Active Directory−Monitor Replication performance
RT for SQL / Oracle−Monitor DB performance across the
network
© 2011 NetIQ Corporation. All rights reserved.
Service MapsGain impact visibility through end-to-end service mapping
12
End User Experience:Response Time Modules record and emulate end-user experience for web-based applications or Windows workstation clients
Rule Based Management Groups:Dynamically updates service maps according to user-specified rules
Service Impact Assessment: AppManager emulates network, database, Exchange and Active Directory traffic, then compares that to events in the infrastructure, helping you understand service impact and pinpoint possible cause
© 2011 NetIQ Corporation. All rights reserved.
Hybrid NetIQ AM/AC Reporting
Day-to-Day Operations
Service Level Management
Long Term Analytics
Open issues report Baseline Metrics
− Device-by-Device metrics
− Identifiable thresholds
Actionable event data
Charting with export
1. Business Service Uptime
2. System and Network Response Time
3. Trends in Activity4. Charting with
export
1. Aggregated system information
2. Business metrics3. SLA Compliance 4. Architectural
planning1. Capacity Planning2. Consolidation
© 2011 NetIQ Corporation. All rights reserved.14
Summary
NetIQ AppManager delivers:− End-to-end visibility of the real-time performance and availability
of systems and services
− Data retention for longer-term trend analysis and service level reporting
NetIQ enables customers to:− Quickly implement monitoring and automate its maintenance
− Prioritize events so response efforts are efficient
− Plan for future growth and see how performance is measuring up today
© 2011 NetIQ Corporation. All rights reserved.
Special Incentives for Webinar Attendees
Act within next 60 days to receive:Special product discounts availableSpecial rates for project-based ALI services
Call Cindy for more details!
© 2011 NetIQ Corporation. All rights reserved.
ALI Consulting & Deployment ServicesHighly experienced advisors with diverse & practical technical experience
Consultative Assessment
Project & Resource Planning
Deployment
Proactive strategy Clear roadmap for
deployment Value driven project analysis Limits burden on existing
staff Saves IT budget Speeds time to deployment Priority access to Novell as
needed Option for lab testing
© 2011 NetIQ Corporation. All rights reserved.
Upcoming Webinar Topics
April 5: Simplifying Your Data Network Management with PlateSpin
In this webinar session, we’ll discuss virtualization management tools that will enable you to:
Inventory & catalog physical and virtual servers Monitor & Automate the utilization of resources over time Speed up consolidation initiatives Intelligently migrate workloads between physical and virtual servers Disaster recovery and restoration appliance to protect your servers "out
of the box"
© 2011 NetIQ Corporation. All rights reserved.
Questions
Cindy DeHartPractice [email protected]
Brian BeiserSystems [email protected]